by Kanishk Jain | Apr 19, 2019 | Customer Experience, Customer Retention, Small Businesses
Customer engagement tells you what customers feel about your brand. If they feel engaged with a brand, they are more likely to purchase its products. You must fix into mind that customers are the most important aspect for your business. It doesn’t matter what...
by CJ Haughey | Apr 5, 2019 | Business, Business Tools, CRM, Customer Retention, Marketing Automation, Small Businesses
The customer is king. People in business have been saying it for decades, insisting sterling customer service is the bedrock to success. While a lot has changed over the years, the old adage is as true in the digital era as it was in the last century. Customer...
by Joshua Solomon | Apr 1, 2019 | Business, Email Marketing, Lead Generation, Small Businesses
1,83,00,00,000! That is the number of hits Google generated upon searching “cold email.” There’s a myriad of cold email material on the internet, and all that information could get you cold. This article helps clear out any confusion surrounding cold...
by Navin Israni | Mar 25, 2019 | All-in-one Marketing, Small Businesses, Startups
Marketing is crucial. Sales team helps seal the deal and unlock revenue for the business to survive. Does it mean you will ignore all financial principles and buy every new marketing tool that comes into the market? In today’s competitive startup economy, every...
by CJ Haughey | Mar 14, 2019 | CRM, Customer Retention, Small Businesses
Buzzwords come and go, but one term that has truly lived up to the buzz, changing the customer experience completely in the process. We’re talking about digital disruption. Gartner defines digital disruption as “an effect that changes the fundamental expectations and...
by Nicole Malczan | Feb 15, 2019 | CRM, Small Businesses
Customer relationship management software is supposed to be, well, easy to manage. Its entire purpose is tracking and building your relationships with your customers. If you’re using a cumbersome CRM program, then you probably spend more time wrestling with the...
