Growth is a benchmark of success in a company, but as a small business, where do you even start?
The problem is no one really knows about your company or who you are, at least not yet.
You want to stand out among a sea of competitors, but you have no idea how.
What you need is a brand awareness strategy.
Whether you admire companies like Google or Apple for their massive strides, both those companies started out as unknowns.
It was through time, hard work, and perseverance that today’s major brands have grown to be the household names they are today
As we discussed in the intro, brand awareness is just that. It’s the effort of pushing your company to the forefront of people’s minds through marketing, design, and customer service.
Perhaps you don’t quite become a household name (at least not yet), but most people are at least aware of your existence.
It’s a goal every small business aspires to, and one you want to achieve.
The more you see or hear about a brand, the more likely you’re to visit its store or inquire about its service.
Brand awareness can have multiple effects on your business performance, and all for good!
Let us look at some of the advantages of building brand awareness.
Acquiring new customers is a costly affair. Retaining existing customers and luring them to repeat buying is crucial for the long-term sustainability of the business.
This is why brand loyalty is essential, as it helps create a sense of security for business.
Once a customer buys from you, you find different ways to delight your customers and keep them engaged.
Using tools like newsletters, satisfaction surveys, and promotions help you stay in touch with them while building your brand awareness.
One of the long-effects of brand awareness is that it can help replace generic terms with branded words.
For instance, how we use the term ‘Xerox,’ but in reality, it is a brand name that creates machines for photocopies.
When the brand name starts gaining popularity, consumers don’t often differentiate between brands.
Brand equity describes a brand’s value, which is determined by customers’ overall experience and perception of the brand.
Brand awareness is the foundation of brand equity.
The number of positive experiences that you build for your customer will help increase your brand value.
Brand awareness is a long term effort and not something that happens overnight.
It is an ongoing process that requires more than paying customers.
To create a lasting impact on your audience’s mind, you need to build a solid brand awareness foundation.
Here are a few ways to do it.
Let me ask you a simple question.
When you try to make a new friend, you pay attention to their likes and dislikes, habits, and much more.
Such is the case with your brands too.
To leave an impact, you need to define your company in terms that are more than just about your products.
There are companies that are well-known for their customer service rather than their product.
Most often, brands only tend to interact with people when trying to make a sale or get support.
But if you truly want to build brand awareness, you can benefit from being on social media platforms.
Creating a presence online gives you the opportunity to interact with your audience by asking them questions, retweeting or sharing content, and commenting on posts.
Post on social media frequently.
It will help your audiences connect with your brand and build a rapport, leaving a lasting impression.
Rightfully said, storytelling is an art. If you want to attract real customers, tell a story.
People like to hear a story, and if they are able to relate to it, they are more likely to talk about the brand. While trying to build a brand image, you also create your brand awareness.
The story could be about the founders or how your business had its first product idea.
In fact, many businesses even have a story behind their brand name.
For instance, everyone knows how Steve Jobs started the company Apple from his garage.
It shows their determination and hard work, which can really connect with your audience. x
Be it your brand story, content, or product pages – make sure that it is easily shareable.
When a friend or family member shares your post or recommend your product or service, people will trust your brand.
They will search for your social media, product, and service to know more about your company.
When you make it easy to share stuff, consumers can help raise brand awareness.
In other words, brand awareness is all about how you interact with your audience.
Brand awareness exposure doesn’t happen overnight. By following the tricks and pointers we’re about to share in this next section, you should see growth in fits and spurts.
The best way to track how you’re progressing?
We recommend using analytics software.
From brand mentions on social media to website traffic and searches for your company name or product, these should all increase as your brand awareness campaign succeeds.
Let’s start with a nice inbound marketing tip.
Infographics are shareable, appealing graphics that compress several points of information into one easy-to-reference image.
Any company’s blog worth its salt has probably posted an infographic to support a stat a time or two. We do it all the time here on this blog.
Here’s a brand awareness example in case you want to see one.
Image courtesy of Visme
While the above one doesn’t do it, a lot of companies put their name at the bottom of the infographic as the source.
This says, “yes, this is my infographic.” While you can and should share an infographic on as many sites as relevant, when other companies do that with your infographic, it’s free publicity for you.
The readers of this other company’s blog will see you made the infographic and maybe check you out to see what other nuggets of information you have to offer.
For even better protection, you could add a notice with a copyright symbol for your infographic. At LegalZoom, you can read how to use the copyright symbol.
According to 2018 data from HubSpot, infographics are insanely shareable.
In fact, compared to most content, the sharing rate of infographics is three times higher.
Making an infographic isn’t as hard as it may seem.
There are plenty of free sites that let you design your own graphics.
Then it’s just a matter of organizing your images so they’re clear, punchy, and easily skimmable.
You’ll want to write your copy clearly and easily digestibly as well.
Once you put it all together, your infographic is then ready to be seen by the world.
To increase your brand awareness marketing, persistence will be key.
You may not see the quantifiable results you were hoping for initially, but that doesn’t mean you should give up.
This is especially true when it comes to the fast-moving world of social media.
At first, your Tweets, Facebook posts, and Instagram images might get drowned out by other posts.
This is especially true on sites like Facebook where the algorithm no longer favors businesses.
Still, you have to keep plugging away.
Whether you do it yourself or you use automated social media posting like that offered at EngageBay, you must post on social media regularly.
Maybe it’s not daily, but at least a few times a week. This is true even if you’re not getting tons of traffic to your social pages.
The traffic will come, but it can take time. Abandoning your social media pages because they’re not netting you instant results is shooting your small business in the foot.
Today, every consumer expects a company to have a variety of social media profiles.
These must all be active. Finding a company’s Facebook page and then seeing they last posted in 2017 leaves a bad taste in the mouth of consumers.
They will turn to the competition who post more often.
While it can be admittedly tricky to gain your momentum on social media, begin cross-promoting on your website and blog.
In email newsletters, link to your social pages.
Encourage your leads and customers to follow you. With time, those social media subscriber numbers will begin creeping up.
EngageBay offers email and newsletter templates to easily create and share templates among your whole marketing team.
Another thing you can do to help further your company on social media is to respond to comments and message queries as soon as possible.
It doesn’t have to be instantaneous, but consumers expect fast results on social media.
Make sure you keep up with those expectations.
Do you know what the worst kind of social media business pages is?
Well, besides the inactive or dead ones?
Those pages where all the company shares are reposts of their blog content.
Scrolling through, it’s an endless parade of links back to their site. It looks spammy.
Don’t get us wrong.
It’s absolutely imperative you share your blog content after you write it (more on your blog shortly). Social media is a great place to do that.
However, for a lively account that doesn’t look like it’s been taken over by bots, you need to post more than just links back to your site.
Image courtesy of Agorapulse
When you see something of interest you think your audience would appreciate it, post it!
Yes, sometimes this means sharing the content of your competitors.
This may seem counterintuitive to you at first.
After all, aren’t you giving them free publicity?
In a way, you are. All you can do is hope this will someday result in free publicity for you as well.
Trust us when we say it’s better for you in the long-run to share content from a variety of sources on your social media pages.
Don’t believe us?
Change up your content-posting strategy and then check your analytics for the month.
Rich, varied content should outperform your current strategy of linking to your blog posts over and over again.
In the last tip, we talked a lot about sharing your blog content.
Hopefully, you have blog content to share.
If not, that’s one of the first things you have to change if you want to increase your company’s brand recognition.
Just like a dead or abandoned social media account isn’t acceptable in the eyes of consumers, the same is true of a dead blog.
When customers find your blog and see it hasn’t been updated in months, this comes across as careless to them.
If you can’t take the time to update your blog, then how can you solve the customer’s problems?
Don’t be surprised if you lose these people to the competition.
Whether you post twice weekly, once a week, or every two weeks (no more seldom than that, though), you need an editorial calendar.
This is where you slot in which posts go where. You should also plan your posts ahead of time so you’re not winging it every week.
That gets stressful fast, making you more likely to burn out and stop updating the blog.
You should certainly share your weekly blog posts on social media.
Link them in your email newsletters as relevant as well.
Encourage your audience to spread the article around.
What kind of blog content should you write?
Here are six types of posts to inspire you:
We recommend you use entertainment posts sparingly.
They’re good for off-weeks when you have no other ideas. If you know readership will be low for a week because it’s a holiday, throw out an entertainment post as well.
These are supposed to be more funny than informative.
They have their place, but they should not be a pillar of your editorial calendar.
Oppositely, media posts are something you do want to write often.
These posts are rife with videos, original images, and infographics.
The media augments the copy, providing a comprehensive article that makes your company look authoritative.
These articles are also very shareable.
Another type of very shareable article are cheat sheet posts.
List posts would fall under this category.
These articles aren’t often super detailed, but they’re easy to read. That appeals to busy customers.
Who in your company is doing exemplary work?
You can highlight them and their achievements in a personal spotlight post.
While you won’t write these kinds of articles maybe more than once or twice a year, they’re good to have.
Personal spotlight posts satiate your audience’s natural curiosity for a behind-the-scenes glimpse into your small business.
While cheat sheet posts may not go into a lot of detail, that’s not true of an instructional post.
These tell you everything you need to know about doing a certain task, including items you might need and steps to follow.
A marketing buzzword that’s catching steam is “newsjacking.”
This simply means taking a recent news item and making it applicable to your company.
It’s not easy, but if done right, it can get you a lot of traffic.
Do keep in mind that this traffic boost is very short-term since the life of a news story is often short.
If you need yet another content idea, you can always try…
Sometimes the best way to get your own name out there is to put other people’s names out first. Writing an expert roundup will do just that.
What is an expert roundup?
It’s somewhat self-explanatory.
You pick a topic, like marketers who are changing the face of B2B marketing.
Then you’d do some research, find 20 or 30 such marketers, and write a small blurb about each of them.
You’d also attach the social profiles for each marketer and include a headshot.
That’s just one example of an expert roundup.
You might want to slot these posts into your editorial calendar at least quarterly.
One perk of writing an expert roundup is it’s quite easy.
You’ll spend more time researching which people to include than anything else.
The biggest benefit is how you can increase your small business brand presence.
You may be wondering how, especially if you’re writing about other people and not yourself?
It all has to do with outreach.
Once the article is published, you can reach out to every marketer on your list via email.
In the email, you’ll want to include a link to the article and ask if the marketer wouldn’t mind sharing it with their audience.
If the marketer does agree to share the article, then great!
That benefits you. For every marketer that shares, your company could be introduced to 20 or 30 new audiences at best.
Even if only a few marketers agree to share your expert roundup, that’s still plenty of fresh, free exposure for your small business.
In marketing, your first impression isn’t a handshake.
It’s the headlines of your emails, blog posts, and even landing pages.
If these headlines aren’t phenomenal, then you’ll fail to make a good first impression.
That often means a lead will go elsewhere.
How do you ensure you can make the best possible first impression?
By testing your headlines.
When data site Priceonomics tested out their headlines, they came to a common conclusion: the tested headlines performed better.
Here’s a chart of their experience.
Priceonomics says that, compared to untested headlines, articles that underwent A/B testing had more page views, roughly 34 percent more.
This is not unusual. If you’re not already A/B testing your headlines, you need to start like yesterday.
One great way to do this is to write as many relevant headlines as you can for a blog post, email, or landing page. This may be 10 or it may be dozens.
Then, pass the list of potential headlines among important decision-makers in your company.
Let them narrow it down to a handful of good ones. A/B test each headline. The one that performs best is your headline to use.
This may sound like a lot of work, but it’s worth it.
While you may not always see a 34-percent spike in page views, your page views will increase nonetheless.
Build appealing landing page and easily monitor how it is performing – number of visitors and conversion rate.
The above methods have all been relatively free until now.
You’d have to pay for email automation for outreach, social media software, and A/B testing if you don’t have those services. Otherwise, our other tips haven’t cost a cent.
Now let’s get into a paid method: targeted social advertising.
This is a lucrative area for sure. Hootsuite says that, by this year, companies will drop $17.34 billion on social media advertising.
Whether it’s well-placed ads on Instagram or a Facebook newsfeed, targeted social advertising can help you get your name out.
These days, all the big social media platforms have their own advertising systems.
You decide how much you’re going to pay, what kind of ad you want, and even who sees it.
It’s a completely controlled environment that puts a lot of the power in your hands.
Before you can succeed in targeted social advertising, you need to have first created customer personas.
Some people call these avatars. With these personas, you’re organizing your audience into buckets based on certain criteria.
What’s the customer’s gender?
Where are they located?
What is their job and how much money do they make a year?
Why do they need your product/service (pain points)?
You can then use this data to determine who would be most receptive to your advertising.
Next, you have to figure out which social platform most of your audience is using.
If it’s several, you’ll have to buy ads on each platform.
Now comes the step you have to put arguably the most effort into the ads themselves.
Like we mentioned, most social media platforms let you create your ads from the ground up, giving you plenty of customization options.
Make sure the ad is as appealing as possible, both visually and in terms of copy.
A/B test several versions of the ad to pick the best one.
Don’t forget to track your analytics to see how well the ad performed once it goes live!
Influencers are important people. They have a large audience of followers who listen to their suggestions.
If an influencer says to try a product, then most of their audience will.
If that product happens to be yours, then you’ve got it made in the shade.
That’s why you should consider influencer marketing on your road to getting more brand awareness.
What exactly is influencer marketing?
This is when you set up an arrangement with an important figure to get your products/services out to a bigger audience.
How do you even find an influencer to work with?
Well, first we recommend you do some homework.
Make a list of influencers whose work gels with yours.
Jot down their contact information, too, as you’re going to need it.
Now you want to craft a great pitch to get them to work with you.
Some influencers just need an inspiring story to agree to share your products/services among their audience.
Others will require payment if you want to work with them.
It all depends on who the influencer is and how big their reach is.
As a small business or startup, you may have to budget for influencer marketing, but it can be a worthwhile venture.
Above, we discussed the concept of expert roundup.
If you want to create content in a similar vein, then try writing and accepting guest posts.
As the name tells you, guest posts are slotted into your editorial calendar but are written by someone else.
Guest posts are two-sided free exposure. When you post someone else’s content on your blog, you give your audience a new company to look into.
It’s then generally agreed upon that the other company will let you write for them.
This introduces you to many new leads and potential customers from the other company’s audience.
If you often get stumped on what to include in your editorial calendar, guest posts are great.
They buy you more time between your own articles.
That said, you may be doubly busy with content as you craft great guest posts to go on other company’s sites.
To begin a guest post arrangement, find several marketers or entrepreneurs whose sites you enjoy.
Write them a pitch email, showing some of your past work and imploring you two enter a guest post-deal.
Make sure you outline what the benefits of the arrangement will be.
If you’re lucky, the other party will be as interested in working with you as you are working with them.
If not, keep trying until someone agrees.
Everyone knows Buzzfeed.
While they are a reputable news site, just as many people use the site to kill time with their addictive quizzes.
According to quiz company Outgrow, when people begin a Buzzfeed quiz, almost all of them (96 percent) will see it through to the end.
That may be for a few reasons.
Perhaps the user wants to prove their intelligence (if it’s a knowledge quiz) or they’re curious about what result they’ll get (you know the standard Buzzfeed “what animal are you?” or “will you be single for Valentine’s Day?” fare).
Regardless, it seems that interactive content like quizzes really do appeal to most people today.
If you can make a quiz that goes even semi-viral, you could find that more consumers become aware of your company.
You may not reach Buzzfeed fame overnight, but you’ll get some name recognition.
There are plenty of free resources out there to begin making your own quizzes, so what’s stopping you?
Every company wants more brand awareness to increase sales.
It’s often the small startups and businesses that are hungriest for exposure, but getting it can seem impossible.
It isn’t. With the above tips and pointers, you too can get the word out about your company more successfully than ever before.