{"id":11670,"date":"2021-10-06T10:27:49","date_gmt":"2021-10-06T10:27:49","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=11670"},"modified":"2025-12-17T07:00:30","modified_gmt":"2025-12-17T07:00:30","slug":"lead-generation-process","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/","title":{"rendered":"The Lead Generation Process &#8211; How Does It Work?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Growing your business is a long-term process. Many companies are constantly looking to expand their customer and audience base; consistent growth in customers is required for your business to be successful. That\u2019s what makes the lead generation process and strategies so important. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Marketing teams are always looking for new ways to generate viable leads for sales teams. According to a HubSpot survey, <\/span><strong><a href=\"https:\/\/www.hubspot.com\/marketing-statistics\">65% of companies have a hard time<\/a><\/strong><span style=\"font-weight: 400;\"><strong> generating leads and traffic.<\/strong> The lead generation landscape is increasingly competitive, which is why it\u2019s crucial to invest in the right lead generation resources.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are a lot of ways to go about growing your customer base &#8212; however, you don\u2019t have unlimited time or money to try and experiment with all of them. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">To help you declutter an already overwhelming topic, in today\u2019s blog post, we\u2019re detailing the most effective lead generation tactics that you can use for your business.&nbsp;<\/span><\/p>\n<p>In this guide article, we&#8217;ll talk about:<\/p>\n<ul>\n<li>What is lead generation?<\/li>\n<li>How to acquire leads<\/li>\n<li>How to understand and score leads<\/li>\n<li>How to engage leads with personalized marketing<\/li>\n<\/ul>\n<p>And much more. Read on!<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#What_Is_Lead_Generation\" >What Is Lead Generation?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#The_Lead_Generation_Process_%E2%80%94_How_Does_It_Work\" >The Lead Generation Process &#8212; How Does It Work?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Acquire_Leads\" >Acquire Leads<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Understand_Your_Leads\" >Understand Your Leads<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Qualify_Score_the_Leads\" >Qualify &amp; Score the Leads<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Nurture_Engage_Qualified_Leads\" >Nurture &amp; Engage Qualified Leads<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Importance_of_Lead_Generation_%E2%80%94_The_Marketing-Sales-Service_Feedback_Loop\" >Importance of Lead Generation &#8212; The Marketing-Sales-Service Feedback Loop<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Marketing\" >Marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Sales\" >Sales<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Customer_Service\" >Customer Service<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#How_to_Generate_Leads_Online\" >How to Generate Leads Online<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#1_Have_a_Website\" >1. Have a Website<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#2_Use_Live_Chat\" >2. Use Live Chat<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#3_Offer_free_products_or_services\" >3. Offer free products or services<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#4_Design_attractive_landing_pages_with_a_strong_CTA\" >4. Design attractive landing pages with a strong CTA<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#5_Use_personalized_email_marketing\" >5. Use personalized email marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#6_Use_client_referrals_as_social_proof\" >6. Use client referrals as social proof<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#Wrap_Up\" >Wrap Up<\/a><\/li><\/ul><\/nav><\/div>\n\n<p><span style=\"font-weight: 400;\">\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div> <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Is_Lead_Generation\"><\/span>What Is Lead Generation?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A lead is a contact that has shown interest in your company\u2019s product or service. They may have browsed your website, filled up a form, subscribed to your blog, etc.&nbsp;<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><strong>Lead generation is the process of engaging with a non-qualified prospect. The goal is to have them become qualified and eventually purchase your product, service, or solution. It&#8217;s a very important step in the sales process as it sets the foundation for how your lead will be managed throughout their buying cycle, and ultimately influences whether they buy from you or not.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Lead generation marketing is the method you use to collect leads.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your lead generation process must be subtle and organic; you don\u2019t want your potential customers to feel like they\u2019re being pushed. Generally, your lead generation process begins with a customer\u2019s first interaction with your brand. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">The potential-to-loyal customer pipeline goes something like this:<\/span><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-weight: 400;\">Shows interest \u2192 Qualifies as lead \u2192 Strategic communication nurtures that lead \u2192 Converts into buying customer<\/span><\/em><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p>No time to read a long article? Watch this video instead:<\/p>\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Lead Generation for Marketing Agency Peeps\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/_ebCQVmUy0s?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Lead_Generation_Process_%E2%80%94_How_Does_It_Work\"><\/span>The Lead Generation Process &#8212; How Does It Work?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The process of <a href=\"https:\/\/salespanel.io\/blog\/marketing\/lead-generation-in-digital-marketing\/\">lead generation<\/a> may differ for every company. However, there are certain common steps in the funnel for successful lead generation.&nbsp;<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Acquire_Leads\"><\/span>Acquire Leads<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Marketers and salespeople use two general methods for lead generation marketing \u2014 outbound and inbound marketing.<\/span><\/p>\n<p>Modern outbound <a href=\"https:\/\/www.artisan.co\/blog\/outbound-lead-generation-strategies\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">lead generation strategies<\/a> also include cold emailing, LinkedIn outreach, sales prospecting tools, <a href=\"https:\/\/www.anybiz.io\/product\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">AI lead generation<\/a>, and using B2B data enrichment platforms to target decision-makers more efficiently.<\/p>\n<p><span style=\"font-weight: 400;\">Outbound marketing is a type of marketing where a company initiates the conversation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This old-school means of appealing to leads rely on methods like print advertisements (magazine ads, newspaper ads, brochures, flyers, catalogs, etc.), radio spots, mailed brochures, and TV commercials. You \u201cpush\u201d your brand out in the public to capture attention.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Inbound marketing uses the Internet &amp; social media advertising, content marketing, targeted ads, online product trials,<\/span> <span style=\"font-weight: 400;\">email marketing<\/span><span style=\"font-weight: 400;\">, and<\/span> <span style=\"font-weight: 400;\">landing pages<\/span><span style=\"font-weight: 400;\">. You \u201cpull\u201d customers in by earning their attention organically.&nbsp;<\/span><\/p>\n<p><strong>In other words, inbound marketing is where the customers find you when they need you.<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Inbound marketing is the preferred method because you don\u2019t interrupt anybody\u2019s attention &#8212; instead, you draw the customer towards you. In this type of marketing, content sells.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can begin acquiring leads by designing landing pages, creating valuable content, and building your social media presence. If your content resonates with your audience base, you\u2019ll see an increase in leads who are willing to be a part of your contact system.&nbsp;<\/span><\/p>\n<figure id=\"attachment_16469\" aria-describedby=\"caption-attachment-16469\" style=\"width: 1330px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-16469 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/LEAD-GENERATION-CROP.gif\" alt=\"lead generation process\" width=\"1330\" height=\"597\"><figcaption id=\"caption-attachment-16469\" class=\"wp-caption-text\"><em>Lead generation with EngageBay<\/em><\/figcaption><\/figure>\n<blockquote><p><em><span style=\"font-weight: 400;\"><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/lead-magnets-why-you-need-them\/\">Read More: Lead Magnets &amp; Why You Need Them<\/a><\/span><\/em><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"Understand_Your_Leads\"><\/span>Understand Your Leads<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To convert your leads to customers, you have to know who and what they are.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some prospects visit your website, click around a few links, but don\u2019t sign up or register for anything. They are usually redirected from an ad, a Google search, or a social media post. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">At this point, there are chances that your prospects have no clue about your product or service. <strong>This is where you start feeding them information to convert them into qualified leads.&nbsp;<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can do this by using live chat or chatbots on your website. Pop-up forms offering free guides or ebooks are also a great way to understand your lead\u2019s interests and wants.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Qualify_Score_the_Leads\"><\/span>Qualify &amp; Score the Leads<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The next step is to determine your leads\u2019 interest and qualification level and differentiate high-quality leads from those with a low level of interest.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But how do you do that?&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When prospects convert into a lead, you collect their information, such as their full name, email address, location, and others.<\/span><\/p>\n<p>A common practice for lead capturing is quizzes and surveys. Besides engaging potential customers, these interactive features help in understanding their preferences, pain points, and needs, enabling businesses to tailor their offerings accordingly.<\/p>\n<p><span style=\"font-weight: 400;\">Generally, you get this information by giving them something in return. Often, it\u2019s a freebie, such as a resources list, curated blog content, or maybe even a short ebook.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have their information, you put a score on their activities on your website. <strong>This is known as<\/strong><\/span><strong><a href=\"https:\/\/www.engagebay.com\/crm\/lead-scoring\"> lead scoring<\/a><\/strong><span style=\"font-weight: 400;\"><strong>.<\/strong> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A high-scoring lead is one that is interacting more with your business. They may either be downloading more content or viewing more pages. Your high-quality leads must be your priority when it comes to engagement.&nbsp;<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><b>Lead scoring software automates the process of assigning scores to your leads and identifying the high potential ones.<\/b><\/p>\n<figure id=\"attachment_15057\" aria-describedby=\"caption-attachment-15057\" style=\"width: 1366px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-15057 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/PROSPECTS.gif\" alt=\"sales prospects and leads conversion\" width=\"1366\" height=\"768\"><figcaption id=\"caption-attachment-15057\" class=\"wp-caption-text\"><em>Convert your leads with EngageBay automation<\/em><\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Nurture_Engage_Qualified_Leads\"><\/span>Nurture &amp; Engage Qualified Leads<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Just because someone gave you their information doesn\u2019t mean that they are ready to engage with your business further.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Lead nurturing is the process of building relationships with your leads and moving them down the sales pipeline.<\/strong> In simple terms, you are gently nudging them towards making their first purchase.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are various ways to <\/span>keep your leads engaged<span style=\"font-weight: 400;\">, including email marketing, phone consultations, and other direct communications.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a lead continues to show interest in you, they will probably take some actions. For instance, they might reply to your email or schedule a demo. You want to retain your leads\u2019 interest, so that they may keep moving along the <a href=\"https:\/\/www.engagebay.com\/blog\/sales-pipeline-vs-sales-funnel\/\">sales funnel<\/a>.<\/span><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Importance_of_Lead_Generation_%E2%80%94_The_Marketing-Sales-Service_Feedback_Loop\"><\/span>Importance of Lead Generation &#8212; The Marketing-Sales-Service Feedback Loop<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you want your lead generation process to be successful and effective, your marketing, sales, and service teams must be aligned.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This means understanding that all three teams must take responsibility for <a href=\"https:\/\/infusemedia.com\/insight\/demand-generation-vs-lead-generation\/\">lead generation<\/a> and engagement.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Marketing\"><\/span>Marketing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Lead generation is a core practice of successful marketing. Usually, marketers bring in leads through different channels and pass them along to the sales teams. They don\u2019t necessarily evaluate or score the quality of a lead. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Your marketing team must think in terms of the sales pipeline &#8211; what the funnel looks like, what the customer profile is, and how often it\u2019s being communicated. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Since marketing is responsible for company positioning, having common goals can help bring consistency to the sales process.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Marketers are also responsible for creating lead engagement campaigns &#8212; such as email marketing, social media, and content marketing.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Sales\"><\/span>Sales<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The sales team can help marketing teams by providing feedback on every lead they receive. Doing so would also help marketers to build a more well-rounded customer profile and better-targeting parameters.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If there\u2019s no feedback process, then marketing teams will keep sending leads without knowing which leads qualify and which don\u2019t. Consistent feedback will help marketing and sales teams manage expectations, and reorganize pipelines as necessary.&nbsp;<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Customer_Service\"><\/span>Customer Service<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Customer service reps work in a more outbound capacity. They take calls from customers, schedule follow-up sessions, and resolve customer queries.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Reps may also chat online, including answering messages on social media or doing a live chat on a company\u2019s website. <strong>It\u2019s important to have real-time answers to queries as these come in.<\/strong><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Clearly, marketers, salespeople, and customer service reps each have unique, integral roles in the lead generation process<\/span><b>.<\/b><span style=\"font-weight: 400;\"> One cannot work without the other, or at least not efficiently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When all the three departments coordinate their efforts, it ultimately results in attracting qualified leads with a higher chance of conversions.&nbsp;<\/span><\/p>\n<p><b>Your company can benefit from using a CRM &#8212; a unified management system that aligns marketing, sales, and service teams on a common dashboard.<\/b><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-13942 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/07\/All-in-one-1.png\" alt=\"all-in-one marketing software\" width=\"1200\" height=\"900\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/07\/All-in-one-1.png 1200w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/07\/All-in-one-1-300x225.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/07\/All-in-one-1-1024x768.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/07\/All-in-one-1-768x576.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/07\/All-in-one-1-595xh.png 595w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/crm-marketing-techniques\/\">Read More: 9 Awesome, Proven CRM Techniques To Improve Your Marketing ROI<\/a><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Generate_Leads_Online\"><\/span>How to Generate Leads Online<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Here are a few valuable insights that will help you reach your sales and marketing goals.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Have_a_Website\"><\/span>1. Have a Website<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you don\u2019t have a website, your prospects won\u2019t be able to find you. Besides, just having a website is not enough.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It needs to be optimized and should be properly designed if you want your visitors\u2019 attention.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Websites are a great way to build a strong online presence and attract targeted leads using organic traffic sources.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Besides, you can even personalize your visitors\u2019 experience<\/span> <span style=\"font-weight: 400;\">by making them see the information relevant to them, based on where they are in the buyer\u2019s journey.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Use_Live_Chat\"><\/span>2. Use Live Chat<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><b>Live chat is a communicative technology that you can use to reach leads seamlessly. <\/b><span style=\"font-weight: 400;\">According to statistics, <\/span><span style=\"font-weight: 400;\">83% of customers are receptive to support<\/span><span style=\"font-weight: 400;\"> when they\u2019re browsing your website or making a transaction. <\/span><\/p>\n<figure style=\"width: 800px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/dribbble.com\/shots\/2657565-Live-Chat\/attachments\/9416820?mode=media\"><img decoding=\"async\" src=\"https:\/\/i.pinimg.com\/originals\/e3\/1b\/75\/e31b752875679b64fce009922f9f0dda.gif\" alt=\"Lead generation - Live-chat\" width=\"800\" height=\"600\"><\/a><figcaption class=\"wp-caption-text\"><em>Source: Dribble<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">To elaborate, using <a href=\"https:\/\/www.engagebay.com\/service\/free-live-chat-software\">Live Chat<\/a> in the lead generation process can do the following and more for you:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Get better conversion rates:<\/strong> Potential leads can connect with your customer service reps instantly and get their queries resolved. This works in your favor because leads are more likely to convert to paid customers if you offer exceptional service.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Shorten the sales cycle:<\/strong> When you can connect with leads at key moments, you essentially reduce the steps in the sales cycle. You don\u2019t have to rely on inbound marketing to build trust, you\u2019ve already engaged with them proactively.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Capture contact information:<\/strong> Sometimes, your leads are looking for something specific and they can\u2019t find it. You can use this opportunity to collect contact data and send them the information they\u2019re looking for. In this way, you get a customer profile, and your lead gets a positive interaction.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Offer_free_products_or_services\"><\/span>3. Offer free products or services<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Some visitors hesitate to leave their contact details on a site if they aren\u2019t getting anything in return.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That\u2019s why it\u2019s crucial to include an opt-in form along with an incentive so that they are willing to give you your email ID.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, you can ask them to subscribe to your blog for weekly informative and valuable content. Or, you can even give them a free trial of your product.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Design_attractive_landing_pages_with_a_strong_CTA\"><\/span>4. Design attractive landing pages with a strong CTA<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The equation is quite simple here:<\/span><\/p>\n<p style=\"text-align: center;\"><em>CTA (Call-to-action) \u2192 Landing Page \u2192 Thank You Page<\/em><\/p>\n<p><span style=\"font-weight: 400;\">A CTA (click-to-action) is a button that promotes an offer and links to a landing page. Once a visitor clicks on the CTA button, they are prompted to a landing page.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A landing page is a web page that is designed to help<\/span><a href=\"https:\/\/www.engagebay.com\/blog\/lead-capture-landing-pages\/\"> <span style=\"font-weight: 400;\">capture leads<\/span><\/a><span style=\"font-weight: 400;\">. In other words, landing pages are your digital sales rep.&nbsp;<\/span><\/p>\n<p><img decoding=\"async\" class=\"wp-image-14112 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/LANDING-PAGES-FOR-BUSINESS-1.gif\" alt=\"landing pages for lead generation\" width=\"1366\" height=\"768\"><\/p>\n<p style=\"text-align: center;\"><em>EngageBay landing pages<\/em><\/p>\n<p><span style=\"font-weight: 400;\">Some of the best practices for creating an appealing landing page and CTA button are as following:&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Write a clear, concise, action-oriented headline<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Explain the offer and value clearly<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use strong and appropriate placement for your CTAs<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Make it attention-grabbing<\/span><\/li>\n<\/ul>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/marketing\/landing-pages\">Build responsive landing pages using the easiest drag-and-drop designer from EngageBay<\/a><b><br \/>\n<\/b><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"5_Use_personalized_email_marketing\"><\/span>5. Use personalized email marketing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One significant advantage of using email is that it allows you to be highly personal. <\/span><span style=\"font-weight: 400;\">Email marketing is one of the most preferred ways to <a href=\"http:\/\/www.meclabs.com\/training\/publications\/benchmark-report\/lead-generation\/free-excerpt\">capture leads and nurture them<\/a>.<\/span><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personalized emails provide the reader with a human touch, making it seem like you\u2019re speaking to them one-on-one.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email personalized relies on being relevant and timely. So, how do you do that?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The main steps involved are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Define your buyer\u2019s persona<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.engagebay.com\/blog\/what-is-audience-segmentation\/\"><span style=\"font-weight: 400;\">Segment your audience<\/span><\/a><span style=\"font-weight: 400;\"> based on the buyer\u2019s journey, their demographic, etc.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leverage data to build targeted email campaigns<\/span><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/storage.googleapis.com\/website-production\/uploads\/2018\/12\/one-to-one-email-statistics.png\" alt=\"Lead generation - Personalized email marketing\" width=\"532\" height=\"281\"><\/p>\n<p style=\"text-align: center;\"><em>Source: <a href=\"http:\/\/www.instapage.com\">Instapage<\/a><\/em><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Use_client_referrals_as_social_proof\"><\/span>6. Use client referrals as social proof<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><a href=\"https:\/\/www.invespcro.com\/blog\/word-of-mouth-marketing\/\"><span style=\"font-weight: 400;\">Word-of-mouth is still the most effective lead generation marketing strategy<\/span><\/a><span style=\"font-weight: 400;\"> to grow your business.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Generating positive word-of-mouth buzz relies on building a good product and offering a superior experience. <strong>You want your clients to do your marketing for you, so you have to build services that appeal to their needs.<\/strong> Once you do that, word-of-mouth referrals can become your most sustainable stream of lead generation.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can even incentivize your existing customers to refer to their friends \u2014 offer discounts, extra loyalty points, etc. You can bolster your social profiles to boost referrals by buying IG followers.<\/span><\/p>\n<p>\ud83d\udc49<em>Master the art of <a href=\"https:\/\/www.engagebay.com\/blog\/sales-lead-management\/\">sales lead management<\/a> with our expert guide \u2013 explore best practices and strategies now! \ud83c\udf1f<\/em><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-guide\/\">Read more:&nbsp;The Definitive Lead Generation Guide by EngageBay<\/a><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Wrap_Up\"><\/span>Wrap Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Lead generation is a continuous process. Your strategy should be adaptable and non-intrusive so that you don\u2019t lose out on acquiring quality leads.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">When you evaluate the lead generation process from start to finish, you can begin to identify any bottlenecks that could hold your company back from success.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your sales and marketing teams must be aligned with a common goal &#8212; whether it is to acquire a sales qualified lead or build a sales funnel. The tips we have detailed above are just a starting point. You can use other methods of lead generation as well, depending on your requirements. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><strong>A good lead generation process has a lot of moving parts &#8212; you have to be open to dealing with challenges and experimentation. The more you test and optimize, the more you\u2019ll improve your <a href=\"https:\/\/activeprospect.com\/blog\/lead-quality\">lead quality<\/a>.<br \/>\n<\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">Hopefully, this guide has provided you with a few ideas that you can implement in your lead generation strategy. You can also read more lead generation techniques in <a href=\"https:\/\/www.engagebay.com\/blog\/b2b-sales-leads\/\">this blog.&nbsp;<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Good luck!<\/span><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Growing your business is a long-term process. Many companies are constantly looking to expand their customer and audience base; consistent [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":22887,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[22],"tags":[76,4819,4820,4821,52],"class_list":["post-11670","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","tag-lead-generation","tag-lead-generation-marketing","tag-lead-generation-process","tag-lead-marketing","tag-marketing-automation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The Lead Generation Process \u2014 How Does It Work?<\/title>\n<meta name=\"description\" content=\"The lead generation process covers attracting potential customers to your business &amp; converting them into paid customers by delighting them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The Lead Generation Process - How Does It Work?\" \/>\n<meta property=\"og:description\" content=\"The lead generation process covers attracting potential customers to your business &amp; converting them into paid customers by delighting them.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/\" \/>\n<meta property=\"og:site_name\" content=\"EngageBay - All-in-one marketing, sales, and service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/engagebay\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-06T10:27:49+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-17T07:00:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Nikita Agarwal\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@engagebay\" \/>\n<meta name=\"twitter:site\" content=\"@engagebay\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nikita Agarwal\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"12 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/\"},\"author\":{\"name\":\"Nikita Agarwal\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/6e8f4a5605b20641b49ee57afaaa389e\"},\"headline\":\"The Lead Generation Process &#8211; How Does It Work?\",\"datePublished\":\"2021-10-06T10:27:49+00:00\",\"dateModified\":\"2025-12-17T07:00:30+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/\"},\"wordCount\":2400,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png\",\"keywords\":[\"lead generation\",\"lead generation marketing\",\"lead generation process\",\"lead marketing\",\"marketing automation\"],\"articleSection\":[\"Marketing\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/\",\"url\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/\",\"name\":\"The Lead Generation Process \u2014 How Does It Work?\",\"isPartOf\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png\",\"datePublished\":\"2021-10-06T10:27:49+00:00\",\"dateModified\":\"2025-12-17T07:00:30+00:00\",\"description\":\"The lead generation process covers attracting potential customers to your business & converting them into paid customers by delighting them.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#primaryimage\",\"url\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png\",\"contentUrl\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png\",\"width\":1000,\"height\":600,\"caption\":\"lead-generation-process\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.engagebay.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Marketing\",\"item\":\"https:\/\/www.engagebay.com\/blog\/category\/marketing\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"The Lead Generation Process &#8211; How Does It Work?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#website\",\"url\":\"https:\/\/www.engagebay.com\/blog\/\",\"name\":\"EngageBay - All-in-one marketing, sales, and service\",\"description\":\"EngageBay is a simple, powerful all-in-one marketing, sales and service software for growing businesses\",\"publisher\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.engagebay.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#organization\",\"name\":\"EngageBay\",\"url\":\"https:\/\/www.engagebay.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/08\/engagebay-logo.png\",\"contentUrl\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/08\/engagebay-logo.png\",\"width\":256,\"height\":256,\"caption\":\"EngageBay\"},\"image\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/engagebay\",\"https:\/\/x.com\/engagebay\",\"https:\/\/www.instagram.com\/engagebay\",\"https:\/\/www.linkedin.com\/company\/engagebay\",\"https:\/\/www.youtube.com\/channel\/UCJhHSPeKnXs0O6T4Vl7tDug\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/6e8f4a5605b20641b49ee57afaaa389e\",\"name\":\"Nikita Agarwal\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/def295e785e1a324ebd7c73d1f3263e4dee736088eb284d239f7bf1cc9ab729a?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/def295e785e1a324ebd7c73d1f3263e4dee736088eb284d239f7bf1cc9ab729a?s=96&d=identicon&r=g\",\"caption\":\"Nikita Agarwal\"},\"description\":\"Nikita is a content strategist, editor, and published poet, creating content for mainly SaaS-based companies. She writes on topics related to business, technology, and branding. In her leisure time, you will find her binge-watching TV series or exploring new cafes in town.\",\"sameAs\":[\"https:\/\/www.engagebay.com\/\"],\"url\":\"https:\/\/www.engagebay.com\/blog\/author\/nikita-agarwal\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The Lead Generation Process \u2014 How Does It Work?","description":"The lead generation process covers attracting potential customers to your business & converting them into paid customers by delighting them.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/","og_locale":"en_US","og_type":"article","og_title":"The Lead Generation Process - How Does It Work?","og_description":"The lead generation process covers attracting potential customers to your business & converting them into paid customers by delighting them.","og_url":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/","og_site_name":"EngageBay - All-in-one marketing, sales, and service","article_publisher":"https:\/\/www.facebook.com\/engagebay","article_published_time":"2021-10-06T10:27:49+00:00","article_modified_time":"2025-12-17T07:00:30+00:00","og_image":[{"width":1000,"height":600,"url":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png","type":"image\/png"}],"author":"Nikita Agarwal","twitter_card":"summary_large_image","twitter_creator":"@engagebay","twitter_site":"@engagebay","twitter_misc":{"Written by":"Nikita Agarwal","Est. reading time":"12 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#article","isPartOf":{"@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/"},"author":{"name":"Nikita Agarwal","@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/6e8f4a5605b20641b49ee57afaaa389e"},"headline":"The Lead Generation Process &#8211; How Does It Work?","datePublished":"2021-10-06T10:27:49+00:00","dateModified":"2025-12-17T07:00:30+00:00","mainEntityOfPage":{"@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/"},"wordCount":2400,"commentCount":0,"publisher":{"@id":"https:\/\/www.engagebay.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#primaryimage"},"thumbnailUrl":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png","keywords":["lead generation","lead generation marketing","lead generation process","lead marketing","marketing automation"],"articleSection":["Marketing"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/","url":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/","name":"The Lead Generation Process \u2014 How Does It Work?","isPartOf":{"@id":"https:\/\/www.engagebay.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#primaryimage"},"image":{"@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#primaryimage"},"thumbnailUrl":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png","datePublished":"2021-10-06T10:27:49+00:00","dateModified":"2025-12-17T07:00:30+00:00","description":"The lead generation process covers attracting potential customers to your business & converting them into paid customers by delighting them.","breadcrumb":{"@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.engagebay.com\/blog\/lead-generation-process\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#primaryimage","url":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png","contentUrl":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/10\/lead-generation-process.png","width":1000,"height":600,"caption":"lead-generation-process"},{"@type":"BreadcrumbList","@id":"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.engagebay.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Marketing","item":"https:\/\/www.engagebay.com\/blog\/category\/marketing\/"},{"@type":"ListItem","position":3,"name":"The Lead Generation Process &#8211; How Does It Work?"}]},{"@type":"WebSite","@id":"https:\/\/www.engagebay.com\/blog\/#website","url":"https:\/\/www.engagebay.com\/blog\/","name":"EngageBay - All-in-one marketing, sales, and service","description":"EngageBay is a simple, powerful all-in-one marketing, sales and service software for growing businesses","publisher":{"@id":"https:\/\/www.engagebay.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.engagebay.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.engagebay.com\/blog\/#organization","name":"EngageBay","url":"https:\/\/www.engagebay.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/08\/engagebay-logo.png","contentUrl":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/08\/engagebay-logo.png","width":256,"height":256,"caption":"EngageBay"},"image":{"@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/engagebay","https:\/\/x.com\/engagebay","https:\/\/www.instagram.com\/engagebay","https:\/\/www.linkedin.com\/company\/engagebay","https:\/\/www.youtube.com\/channel\/UCJhHSPeKnXs0O6T4Vl7tDug"]},{"@type":"Person","@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/6e8f4a5605b20641b49ee57afaaa389e","name":"Nikita Agarwal","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/def295e785e1a324ebd7c73d1f3263e4dee736088eb284d239f7bf1cc9ab729a?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/def295e785e1a324ebd7c73d1f3263e4dee736088eb284d239f7bf1cc9ab729a?s=96&d=identicon&r=g","caption":"Nikita Agarwal"},"description":"Nikita is a content strategist, editor, and published poet, creating content for mainly SaaS-based companies. She writes on topics related to business, technology, and branding. In her leisure time, you will find her binge-watching TV series or exploring new cafes in town.","sameAs":["https:\/\/www.engagebay.com\/"],"url":"https:\/\/www.engagebay.com\/blog\/author\/nikita-agarwal\/"}]}},"_links":{"self":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/11670","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/comments?post=11670"}],"version-history":[{"count":17,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/11670\/revisions"}],"predecessor-version":[{"id":78046,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/11670\/revisions\/78046"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/media\/22887"}],"wp:attachment":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/media?parent=11670"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/categories?post=11670"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/tags?post=11670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}