{"id":12286,"date":"2023-05-01T12:21:30","date_gmt":"2023-05-01T12:21:30","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=12286"},"modified":"2026-02-19T15:05:18","modified_gmt":"2026-02-19T15:05:18","slug":"freshworks-alternatives","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/freshworks-alternatives\/","title":{"rendered":"15 Freshworks Alternatives for Great Customer Support"},"content":{"rendered":"\n
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System errors. Questionable billing practices. Poor customer support. These are but a few of the complaints thrown up by users of Freshworks on high-authority, trusted platforms like G2, Capterra, TrustRadius, and others.<\/p>\n\n\n\n

We’re not saying that’s how it goes for everybody — of course, Freshworks has a lot of happy customers too, but many users are unhappy, and looking for other options.<\/p>\n\n\n\n

That’s why we have compiled this list of 15 of the best Freshworks alternatives. In this blog post, we’ll explore:<\/strong><\/p>\n\n\n\n

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  1. EngageBay<\/li>\n
  2. Pipedrive<\/li>\n
  3. Insightly<\/li>\n
  4. AWeber<\/li>\n
  5. Drip<\/li>\n
  6. HubSpot<\/li>\n
  7. Salesforce<\/li>\n
  8. Zoho<\/li>\n
  9. Zendesk<\/li>\n
  10. Microsoft Dynamics 365<\/li>\n
  11. SugarCRM<\/li>\n
  12. ServiceNow<\/li>\n
  13. Oracle NetSuite<\/li>\n
  14. Copper<\/li>\n
  15. Bitrix24<\/li>\n<\/ol>\n\n\n\n

    Let’s begin.<\/p>\n\n\n

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    Table of Contents<\/p>\n<\/span><\/div>\n