{"id":12493,"date":"2021-02-16T09:35:37","date_gmt":"2021-02-16T09:35:37","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=12493"},"modified":"2024-07-29T12:31:32","modified_gmt":"2024-07-29T12:31:32","slug":"constantcontact-vs-mailchimp-vs-engagebay","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/","title":{"rendered":"Constant Contact vs. Mailchimp vs. EngageBay: Which Tool Is Better?"},"content":{"rendered":"<p>Your quest for the <strong>best email marketing tool<\/strong> has you stuck between three good options.<\/p>\n<p>Is <strong>Constant Contact<\/strong> the platform for you?<\/p>\n<p>Maybe it\u2019s <strong>Mailchimp<\/strong>.<\/p>\n<p>What about <strong>EngageBay<\/strong>?<\/p>\n<p>Is this the tool you\u2019ve been looking for?<\/p>\n<p>You want to make a solid decision that will serve your small business well for the year ahead, maybe even the next several years.<\/p>\n\n            <script>\n                var EhAPI = EhAPI || {}; \n                EhAPI.after_load = function() {\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\n                    EhAPI.execute('rules');\n                };\n                (function(d, s, f) {\n                    var sc = document.createElement(s);\n                    sc.type = 'text\/javascript';\n                    sc.async = true;\n                    sc.src = f;\n                    var m = document.getElementsByTagName(s)[0];\n                    m.parentNode.insertBefore(sc, m);   \n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\n            <\/script>\n            <script>\n                function waitForEhForms() {\n                    const interval = 100; \/\/ Check every 100ms\n                    const checkAndLoad = () => {\n                        const params = new URLSearchParams(window.location.search);\n                        const elementorPreviewParam = params.get('elementor-preview');\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\n                            EhForms.loadForms();\n                            console.log('EhForms.loadForms() called successfully.');\n                        } else {\n                            setTimeout(checkAndLoad, interval);\n                        }\n                    };\n                    checkAndLoad();\n                }\n                \/\/ Call the function\n                waitForEhForms();\n            <\/script>\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<p>In today\u2019s post, that\u2019s exactly what we\u2019ll help you do.<\/p>\n<p>Ahead, we\u2019ll introduce you to all three <strong>email marketing tools<\/strong>.<\/p>\n<p>Then we\u2019ll cover features, ease of use, customer support, and pricing per platform.<\/p>\n<p>We\u2019ll share our own winner at the end, which should help your choice be a lot clearer.<\/p>\n<p>Let\u2019s jump right into it!<\/p>\n\n<h2><span class=\"ez-toc-section\" id=\"Constant_Contact_vs_Mailchimp_vs_EngageBay_Overview\"><\/span>Constant Contact vs. Mailchimp vs. EngageBay Overview<span class=\"ez-toc-section-end\"><\/span><\/h2><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_85 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Constant_Contact_vs_Mailchimp_vs_EngageBay_Overview\" >Constant Contact vs. Mailchimp vs. EngageBay Overview<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Constant_Contact_at_a_Glance\" >Constant Contact at a Glance<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Features\" >Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Integrations\" >Integrations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Ease_of_Use\" >Ease of Use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Customer_Support\" >Customer Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Pricing\" >Pricing<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Mailchimp_at_a_Glance\" >Mailchimp at a Glance<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Features-2\" >Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Integrations-2\" >Integrations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Ease_of_Use-2\" >Ease of Use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Customer_Support-2\" >Customer Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Pricing-2\" >Pricing<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#EngageBay_at_a_Glance\" >EngageBay at a Glance<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Features-3\" >Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Integrations-3\" >Integrations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Ease_of_Use-3\" >Ease of Use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Customer_Support-3\" >Customer Support<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Pricing-3\" >Pricing<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.engagebay.com\/blog\/constantcontact-vs-mailchimp-vs-engagebay\/#Which_Email_Marketing_Tool_Is_the_Winner\" >Which Email Marketing Tool Is the Winner?<\/a><\/li><\/ul><\/nav><\/div>\n\n<p>The first contender in the great battle of <strong>Constant Contact vs. Mailchimp vs. EngageBay<\/strong> is <a href=\"https:\/\/www.constantcontact.com\/\">Constant Contact<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Constant_Contact_at_a_Glance\"><\/span>Constant Contact at a Glance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-12470 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/03\/constant-contact-1024x474.png\" alt=\"Constant Contact\" width=\"611\" height=\"283\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/03\/constant-contact-1024x474.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/03\/constant-contact-300x139.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/03\/constant-contact-768x356.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/03\/constant-contact-595xh.png 595w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/03\/constant-contact.png 1349w\" sizes=\"(max-width: 611px) 100vw, 611px\" \/><\/p>\n<p>Although you may have only heard of Constant Contact around 2004, the company was founded back in 1995 under a different name, Roving Software.<\/p>\n<p>As an <strong>email marketing software<\/strong>, Constant Contact promises to aid businesses in areas like social marketing, website development, ecommerce, and email.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Features\"><\/span>Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Here is a closer look at <strong>Constant Contact\u2019s email marketing<\/strong> features:<\/p>\n<ul>\n<li><strong>Social and email polls and surveys:<\/strong> Let your audience\u2019s voice be heard when you email polls and surveys or send them through social media.<\/li>\n<li><strong>Email marketing automation:<\/strong> Personalize your emails, send them to targeted segments, and schedule when your communications will go out with Constant Contact\u2019s automation.<\/li>\n<li><strong>Tracking tools:<\/strong> Never wonder who\u2019s opening your emails and when, as Constant Contact\u2019s email tracking tools update all the time. You can even segment analytics data for portions of your audience.<\/li>\n<li><strong>List management:<\/strong> Import your contacts list into Constant Contact from Salesforce, Outlook, or Excel as well as through social media or your website.<\/li>\n<li><strong>Ecommerce email marketing:<\/strong> Continue growing the audience for your online store with email automation, segmentation, and other tools for audience nurturing and engagement.<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Integrations\"><\/span>Integrations<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>The <a href=\"https:\/\/marketplace.constantcontact.com\/AppsSearch\">Constant Contact Marketplace<\/a> shows you the full breadth of their integrations.<\/p>\n<p>We\u2019ll highlight some of the bigger names now:<\/p>\n<ul>\n<li>Office 365<\/li>\n<li>Eventbrite<\/li>\n<li>Gmail<\/li>\n<li>DonorPerfect<\/li>\n<li>MINDBODY<\/li>\n<li>Facebook<\/li>\n<li>Formstack<\/li>\n<li>Shopify<\/li>\n<li>BigCommerce<\/li>\n<li>Zapier<\/li>\n<li>Xero<\/li>\n<li>QuickBooks<\/li>\n<li>Leadpages<\/li>\n<li>MailMunch<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Ease_of_Use\"><\/span>Ease of Use<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Constant Contact strives to help you over the learning curve with all their helpful services.<\/p>\n<p>For example, they offer a free guide called The Download that\u2019s full of tips and tools for making the most of their software.<\/p>\n<p>You can also read through their <a href=\"https:\/\/www.engagebay.com\/blog\/online-knowledge-base\/\">knowledge base<\/a> or blog as well as get in touch with a Constant Contact marketing advisor.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Customer_Support\"><\/span>Customer Support<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>The customer support Constant Contact offers is pretty rock solid.<\/p>\n<p>They have separate phone numbers for billing support, sales, and customer service.<\/p>\n<p>If you\u2019d rather chat online with a customer service rep, that\u2019s an option too.<\/p>\n<p>The <a href=\"https:\/\/community.constantcontact.com\/help-center?_ga=2.169570209.1641893742.1613411327-764817214.1613411327&amp;_gl=1*8t1rh8*_ga*NzY0ODE3MjE0LjE2MTM0MTEzMjc.*_ga_14T5LGLSQ3*MTYxMzQxMTMyOS4xLjEuMTYxMzQxMjIyOC4w\">Constant Contact Help &amp; Support page<\/a> is another good resource.<\/p>\n<p>Here, you can access online chat, phone support, resources, video tutorials, Constant Contact\u2019s blog, free webinars, and the community forum.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Pricing\"><\/span>Pricing<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>For their <strong>email marketing services<\/strong>, Constant Contact offers two plans: Email and Email Plus.<\/p>\n<p><strong>Email<\/strong> starts at $20 a month. <strong>Email Plus<\/strong> costs $45 a month.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-12500 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/constant-contact-pricing.png\" alt=\"constant-contact-pricing\" width=\"533\" height=\"354\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/constant-contact-pricing.png 632w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/constant-contact-pricing-300x199.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/constant-contact-pricing-595xh.png 595w\" sizes=\"(max-width: 533px) 100vw, 533px\" \/><\/p>\n<p>Both plans include features like:<\/p>\n<ul>\n<li>Phone support, chat support and learning resources<\/li>\n<li>List segmentation<\/li>\n<li>Marketing calendar<\/li>\n<li>Sign-up forms<\/li>\n<li>Integrations<\/li>\n<li>Social post monitoring and inbox<\/li>\n<li>Contact management<\/li>\n<li>Contact list importing<\/li>\n<li>Welcome email builder and list builder<\/li>\n<li>Subject line split-testing<\/li>\n<li>Automated email re-sending<\/li>\n<li>Reporting and tracking<\/li>\n<li>Custom templates<\/li>\n<li>Email marketing<\/li>\n<\/ul>\n<p>Here&#8217;s a great list of <a href=\"https:\/\/www.smtpservers.co\/reviews\/constant-contact\/alternatives\/\">Constant Contact alternatives<\/a>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Mailchimp_at_a_Glance\"><\/span>Mailchimp at a Glance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-10695 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/Mailchimp-1024x481.png\" alt=\"Mailchimp\" width=\"695\" height=\"326\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/Mailchimp-1024x481.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/Mailchimp-300x141.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/Mailchimp-768x361.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/Mailchimp-595xh.png 595w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/Mailchimp.png 1286w\" sizes=\"(max-width: 695px) 100vw, 695px\" \/><\/p>\n<p>An<strong> integrated marketing platform<\/strong> intended for businesses big and small, <a href=\"https:\/\/mailchimp.com\/\">Mailchimp<\/a> and its smiling monkey mascot is a viable choice for many businesses.<\/p>\n<p>The company started in 2001 when founders Mark Armstrong and Ben Chestnut created it as a side gig.<\/p>\n<p>In the decades to follow, its growth would continue at a steady rate.<\/p>\n<p>Although Mailchimp is mostly known for email, the company offers services like social media marketing, digital ads, landing page design, and automation as well.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Features-2\"><\/span>Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Let\u2019s look at some email-centric Mailchimp features now.<\/p>\n<p>That will make it easier to compare <strong>Constant Contact vs. Mailchimp vs. EngageBay<\/strong>.<\/p>\n<ul>\n<li><strong>Transactional emails: <\/strong>Mailchimp\u2019s transactional emails include signup confirmations and password recovery emails that your customers will come to expect from your small business.<\/li>\n<li><strong>Social email sharing:<\/strong> Spread your emails further by using social sharing to platforms like Twitter, Instagram, and Facebook. Mailchimp\u2019s email builder lets you craft emails per each social site.<\/li>\n<li><strong>Mobile app:<\/strong> Use Mailchimp\u2019s email templates even if you have to travel for work with their mobile app. You can also send, draft, and review email success through the app.<\/li>\n<li><strong>Ecommerce emails:<\/strong> If you have an online-based store, Mailchimp lets you sync your store to their platform to send more targeted promotional emails to leads and customers alike.<\/li>\n<li><strong>Google Workspace email address:<\/strong> Set up your own pro domain name through Mailchimp using Google Workspace. That makes it easier to sync with other Google services collaboratively such as Google Slides, Sheets, and Drive.<\/li>\n<li><strong>Analytics:<\/strong> Mailchimp\u2019s reports present data such as segmented audience groups, email open rates, email click-through rates, and more.<\/li>\n<li><strong>Automation:<\/strong> Select from basic-level automation or more advanced workflows that suit your audience.<\/li>\n<\/ul>\n\n            <script>\n                var EhAPI = EhAPI || {}; \n                EhAPI.after_load = function() {\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\n                    EhAPI.execute('rules');\n                };\n                (function(d, s, f) {\n                    var sc = document.createElement(s);\n                    sc.type = 'text\/javascript';\n                    sc.async = true;\n                    sc.src = f;\n                    var m = document.getElementsByTagName(s)[0];\n                    m.parentNode.insertBefore(sc, m);   \n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\n            <\/script>\n            <script>\n                function waitForEhForms() {\n                    const interval = 100; \/\/ Check every 100ms\n                    const checkAndLoad = () => {\n                        const params = new URLSearchParams(window.location.search);\n                        const elementorPreviewParam = params.get('elementor-preview');\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\n                            EhForms.loadForms();\n                            console.log('EhForms.loadForms() called successfully.');\n                        } else {\n                            setTimeout(checkAndLoad, interval);\n                        }\n                    };\n                    checkAndLoad();\n                }\n                \/\/ Call the function\n                waitForEhForms();\n            <\/script>\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h4><span class=\"ez-toc-section\" id=\"Integrations-2\"><\/span>Integrations<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Mailchimp\u2019s <a href=\"https:\/\/mailchimp.com\/integrations\/\">Tools &amp; Apps Integration Directory<\/a> showcases the entirety of their integrations.<\/p>\n<p>We compiled this shortlist to show you some of your integration options when using Mailchimp:<\/p>\n<ul>\n<li>WooCommerce<\/li>\n<li>Stripe<\/li>\n<li>Google Analytics<\/li>\n<li>Hootsuite<\/li>\n<li>Twitter<\/li>\n<li>Facebook<\/li>\n<li>Calendly<\/li>\n<li>Eventbrite<\/li>\n<li>Patreon<\/li>\n<li>Vimeo<\/li>\n<li>LinkedIn<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Ease_of_Use-2\"><\/span>Ease of Use<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><a href=\"https:\/\/mailchimp.com\/resources\/mailchimp-101\/\">Mailchimp 101<\/a> is a resource on the Mailchimp website for those new to this platform who want to learn quickly.<\/p>\n<p>Whether you\u2019re trying to import your contacts, create your first audience, make a signup form or email template, or segment your contacts, you\u2019re guided along when doing it all.<\/p>\n<p>Once you\u2019re in the software, Mailchimp\u2019s built-in tutorials will also help you get a feel for this tool relatively quickly.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Customer_Support-2\"><\/span>Customer Support<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Do you need some extra assistance?<\/p>\n<p>Mailchimp doesn\u2019t offer as many customer support avenues as Constant Contact, that\u2019s for sure.<\/p>\n<p>You can browse their <a href=\"https:\/\/mailchimp.com\/help\/\">help page<\/a>, which is their knowledge base.<\/p>\n<p>You can also contact customer support, but only if you\u2019re a paid user.<\/p>\n<p>Since we\u2019re pitting <strong>Constant Contact vs. Mailchimp<\/strong>, we have to give Constant Contact the win for customer support.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Pricing-2\"><\/span>Pricing<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Mailchimp divides its many services into four pricing plans: <strong>Free, Essentials, Standard, and Premium<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-10500 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/09\/mailchimp-pricing-and-plans-1024x603.png\" alt=\"mailchimp pricing and plans\" width=\"640\" height=\"377\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/09\/mailchimp-pricing-and-plans-1024x603.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/09\/mailchimp-pricing-and-plans-300x177.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/09\/mailchimp-pricing-and-plans-768x452.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/09\/mailchimp-pricing-and-plans-595xh.png 595w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/09\/mailchimp-pricing-and-plans.png 1291w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/><\/p>\n<p>The Free plan at $0 includes these features:<\/p>\n<ul>\n<li>Email support for 30 days<\/li>\n<li>Marketing Tips<\/li>\n<li>Marketing Glossary<\/li>\n<li>Knowledge base<\/li>\n<li>Integrations<\/li>\n<li>Subject Line Helper<\/li>\n<li>Next Best Action<\/li>\n<li>Personalized product recommendations<\/li>\n<li>Basic reports<\/li>\n<li>Classic automation builder<\/li>\n<li>Single-step automation<\/li>\n<li>Marketing calendar<\/li>\n<li>Social posting<\/li>\n<li>Email<\/li>\n<li>Free Mailchimp domain<\/li>\n<li>Basic templates<\/li>\n<li>Mailchimp Mobile App<\/li>\n<li>Contact profiles<\/li>\n<li>Tags<\/li>\n<li>Basic segmentation<\/li>\n<\/ul>\n<p>The paid plans are priced on a sliding scale that increases as your contacts do.<\/p>\n<p>The Essentials plan starts at $9.99 a month for 500 contacts.<\/p>\n<p>Besides the features above, here\u2019s what that plan has:<\/p>\n<ul>\n<li>24\/7 chat and email support<\/li>\n<li>A\/B testing<\/li>\n<li>Pre-built templates<\/li>\n<\/ul>\n<p>The Standard plan costs $14.99 a month for 500 contacts and boasts everything above as well as these features:<\/p>\n<ul>\n<li>Send time optimization<\/li>\n<li>Dynamic content<\/li>\n<li>Social post scheduling<\/li>\n<li>Behavior-based automation<\/li>\n<\/ul>\n<p>With a significant price jump, the Premium plan is $299 a month, but for up to 10,000 contacts.<\/p>\n<p>&nbsp;<\/p>\n<p>Here\u2019s what the plan gets you:<\/p>\n<ul>\n<li>Phone support<\/li>\n<li>Multivariate testing<\/li>\n<li>Comparative reporting<\/li>\n<li>Advanced segmentation<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"EngageBay_at_a_Glance\"><\/span>EngageBay at a Glance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-12293 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/01\/engagebay-crm-1024x475.png\" alt=\"engagebay-crm\" width=\"629\" height=\"292\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/01\/engagebay-crm-1024x475.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/01\/engagebay-crm-300x139.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/01\/engagebay-crm-768x356.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/01\/engagebay-crm-595xh.png 595w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/01\/engagebay-crm.png 1320w\" sizes=\"(max-width: 629px) 100vw, 629px\" \/><\/p>\n<p>The third option in the battle of <strong>Constant Contact vs. Mailchimp vs. EngageBay<\/strong> is <a href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a>.<\/p>\n<p>Founded in 2017 by Sreedhar Ambati, EngageBay\u2019s team couldn\u2019t believe how expensive the sales and marketing options were for small businesses and startups at the time.<\/p>\n<p>They started EngageBay as a more <strong><a href=\"https:\/\/www.engagebay.com\/blog\/hubspot-alternatives\/\">affordable alternative to HubSpot<\/a><\/strong>.<\/p>\n<p>The company\u2019s all-in-one software encompasses <a href=\"https:\/\/www.engagebay.com\/products\/sales\">sales<\/a>, <a href=\"https:\/\/www.engagebay.com\/products\/marketing\">marketing<\/a>, <a href=\"https:\/\/www.engagebay.com\/products\/customer-service\">customer service<\/a>, and <a href=\"https:\/\/www.engagebay.com\/products\/crm\">CRM<\/a> into one comprehensive platform.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Features-3\"><\/span>Features<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><strong>EngageBay\u2019s email marketing features<\/strong> are all part of their <a href=\"https:\/\/www.engagebay.com\/products\/marketing\">Marketing Bay<\/a>.<\/p>\n<p>Here\u2019s what\u2019s included.<\/p>\n<ul>\n<li><strong>Customer journey data: <\/strong>When a new lead or customer enters the sales funnel, you\u2019ll never miss it with EngageBay\u2019s detailed customer journeys. Build customer insights through Marketing Bay features and understand your customers even better.<\/li>\n<li><strong>Email templates:<\/strong> EngageBay\u2019s rich drag-and-drop email templates are ready to go right out of the gate so you can move on to sending emails faster. The templates are even editable so you can put your own unique stamp on all your correspondence.<\/li>\n<li><strong>Email marketing campaign management:<\/strong> Create emails, automatically send them, and then review all your successes as they come in through EngageBay\u2019s platform. Your email marketing campaigns will be more effortless.<\/li>\n<li><strong>Email automation: <\/strong>We all can\u2019t sit at our desks 24\/7 sending emails. EngageBay\u2019s easy-to-use automation lets you launch email sequences that follow your automation rules. From welcome emails to follow-ups and everything in between, your emails reach your customers at the right point in their journeys.<\/li>\n<li><strong>List segmentation:<\/strong> You select the filters that segment your audience, such as source, date, country, buyer behavior, and more. Add tags to access your segmentation rules again in the future!<\/li>\n<\/ul>\n<blockquote><p><strong>Take a look at this screenshot to see how building an email in EngageBay is super simple.<\/strong><\/p><\/blockquote>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-12501 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/email-marketing-1-1024x474.png\" alt=\"email-marketing\" width=\"665\" height=\"308\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/email-marketing-1-1024x474.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/email-marketing-1-300x139.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/email-marketing-1-768x356.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/email-marketing-1-595xh.png 595w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/email-marketing-1.png 1349w\" sizes=\"(max-width: 665px) 100vw, 665px\" \/><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Integrations-3\"><\/span>Integrations<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>In the <a href=\"https:\/\/www.engagebay.com\/integrations\/\">EngageBay Integrations Library<\/a>, you can see the full extent of the many integrations EngageBay offers with its software.<\/p>\n<p>As we\u2019ve done already, we\u2019ll cherry-pick some of the top ones:<\/p>\n<ul>\n<li>Pabbly<\/li>\n<li>JotForm<\/li>\n<li>LinkedIn<\/li>\n<li>reCAPTCHA<\/li>\n<li>DocuSign<\/li>\n<li>Twilio<\/li>\n<li>JustCall<\/li>\n<li>QuickBooks<\/li>\n<li>Stripe<\/li>\n<li>Amazon Web Services<\/li>\n<li>Shopify<\/li>\n<li>Xero<\/li>\n<li>Mandrill<\/li>\n<li>Mailgun<\/li>\n<li>SendGrid<\/li>\n<li>Zapier<\/li>\n<\/ul>\n<h4><span class=\"ez-toc-section\" id=\"Ease_of_Use-3\"><\/span>Ease of Use<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Before you sign up for EngageBay\u2019s Marketing Bay, you can try a product demo of their software.<\/p>\n<p>This does require scheduling an appointment to discuss the demo, but being able to access all the features of EngageBay before paying is quite convenient.<\/p>\n<p>They also have a comprehensive product demo video that we\u2019d say is worth a watch!<br \/>\n<iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/5fAdDwlx5WY?si=LiM0Si6tboGTnxG1\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h4><span class=\"ez-toc-section\" id=\"Customer_Support-3\"><\/span>Customer Support<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>EngageBay makes it easy to connect should you need customer support.<\/p>\n<p>On their homepage, you can access all their social media handles, including Instagram, YouTube, LinkedIn, Facebook, and Twitter.<\/p>\n<p>You can also dial their support phone number or send them a support-related email.<\/p>\n<p>Their <a href=\"https:\/\/www.engagebay.com\/support\">support page<\/a> is chock full of webinars, guides and articles, and product videos that walk you through all facets of using EngageBay\u2019s software.<\/p>\n<h4><span class=\"ez-toc-section\" id=\"Pricing-3\"><\/span>Pricing<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p>Select from one of four pricing plans as an EngageBay subscriber: <strong>Free, Basic, Growth, or Pro<\/strong>.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-12449 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/engagebay-pricing.png\" alt=\"engagebay-pricing\" width=\"581\" height=\"331\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/engagebay-pricing.png 625w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/engagebay-pricing-300x171.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/02\/engagebay-pricing-595xh.png 595w\" sizes=\"(max-width: 581px) 100vw, 581px\" \/><\/p>\n<p>The <strong>Free plan is free forever<\/strong>.<\/p>\n<p>You\u2019re capped at 1,000 branded emails and 1,000 contacts, but you get many features, such as:<\/p>\n<ul>\n<li>Chat and email support<\/li>\n<li>Email sequences<\/li>\n<li>Email broadcasting<\/li>\n<li>1 gigabyte of file storage<\/li>\n<li>Desktop notifications<\/li>\n<li>Custom fields<\/li>\n<li>Reporting dashboard<\/li>\n<li>Integrations<\/li>\n<li>Social suite<\/li>\n<li>Tag management<\/li>\n<li>Email template builder<\/li>\n<li>Email templates<\/li>\n<li>Predictive lead scoring<\/li>\n<li>Segmentation<\/li>\n<li>Lists<\/li>\n<\/ul>\n<p>The Basic plan adds 10,000 branded emails and 10,000 contacts for $12.99 per month per user.<\/p>\n<p>For the Growth plan, you\u2019d pay $24.99 per month per user for 20,000 branded emails and 20,000 contacts.<\/p>\n<p>This plan includes everything above as well as:<\/p>\n<ul>\n<li>Free onboarding<\/li>\n<li>Dedicated account manager<\/li>\n<li>Time zone-based email delivery<\/li>\n<li>Workflows and automation<\/li>\n<li>A\/B testing for email broadcasts<\/li>\n<li>Marketing automation<\/li>\n<li>5 gigabytes of file storage<\/li>\n<\/ul>\n<p>The Pro plan gives you <strong>30,000 branded emails and 30,000 contacts for $49.99 per month per user<\/strong>.<\/p>\n<p>&nbsp;<\/p>\n<p>Here is what\u2019s included:<\/p>\n<ul>\n<li>Phone support<\/li>\n<li>Custom reporting<\/li>\n<li>20 gigabytes of file storage<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Which_Email_Marketing_Tool_Is_the_Winner\"><\/span>Which Email Marketing Tool Is the Winner?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Between <strong>Constant Contact vs. Mailchimp vs. EngageBay<\/strong>, we saw three <strong>great email marketing tools<\/strong>, but you only need one.<\/p>\n<p>How do you decide?<\/p>\n<p>Let\u2019s go factor by factor.<\/p>\n<p>In the integrations department, all three services excel with no real advantage from one platform to another.<\/p>\n<p>Regarding features, Constant Contact has a lot of them, but not as many targeted <strong>email marketing<\/strong> features as you may have hoped for.<\/p>\n<p>Mailchimp is definitely a step in the right direction, but EngageBay is an even better choice, especially when you compare pricing.<\/p>\n<p>Mailchimp says their services are made for small businesses, yet a pricing plan that costs $300 a month is far too expensive for most startups.<\/p>\n<p>Remember, at that price, you only get access to 500 contacts. EngageBay supports 30,000 contacts with their most expensive plan, the Pro plan, which is $250 less.<\/p>\n<p>EngageBay\u2019s plans are more affordable than Constant Contact\u2019s as well, even though Constant Contact isn\u2019t admittedly an expensive service to use.<\/p>\n<p>In ease of use and customer support, EngageBay stands out as well.<\/p>\n<p>Our bottom line is this: for an affordable yet <strong>complete email marketing tool<\/strong>, choose EngageBay.<\/p>\n\n            <script>\n                var EhAPI = EhAPI || {}; \n                EhAPI.after_load = function() {\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\n                    EhAPI.execute('rules');\n                };\n                (function(d, s, f) {\n                    var sc = document.createElement(s);\n                    sc.type = 'text\/javascript';\n                    sc.async = true;\n                    sc.src = f;\n                    var m = document.getElementsByTagName(s)[0];\n                    m.parentNode.insertBefore(sc, m);   \n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\n            <\/script>\n            <script>\n                function waitForEhForms() {\n                    const interval = 100; \/\/ Check every 100ms\n                    const checkAndLoad = () => {\n                        const params = new URLSearchParams(window.location.search);\n                        const elementorPreviewParam = params.get('elementor-preview');\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\n                            EhForms.loadForms();\n                            console.log('EhForms.loadForms() called successfully.');\n                        } else {\n                            setTimeout(checkAndLoad, interval);\n                        }\n                    };\n                    checkAndLoad();\n                }\n                \/\/ Call the function\n                waitForEhForms();\n            <\/script>\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<p><strong>Checkout our latest article:<\/strong><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/freshworks-alternatives\/\">Freshworks Alternatives: 5 Trustworthy Tools to Consider in 2021<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Your quest for the best email marketing tool has you stuck between three good options. Is Constant Contact the platform [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":12498,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[333],"tags":[5088,5087,5086,5089],"class_list":["post-12493","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alternatives","tag-constant-contact-vs-engagebay","tag-constant-contact-vs-mailchimp","tag-constant-contact-vs-mailchimp-vs-engagebay","tag-mailchimp-vs-engagebay"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v27.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Constant Contact vs Mailchimp vs EngageBay: Which Tool Is The Winner?<\/title>\n<meta name=\"description\" content=\"This article help you decide which is the best email marketing tool for your business. 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