{"id":13605,"date":"2025-08-29T04:15:00","date_gmt":"2025-08-29T04:15:00","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=13605"},"modified":"2026-01-19T15:03:55","modified_gmt":"2026-01-19T15:03:55","slug":"healthcare-crm-software","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/","title":{"rendered":"Healthcare CRM Software: Top Solutions, Benefits &#038; Pricing in 2025"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">CRM software help manage customer interactions. They allow healthcare industry users to streamline all the communication with their patients.<\/span><\/p>\r\n<blockquote>\r\n<p style=\"text-align: center;\"><span style=\"color: #008000;\"><strong>Why it matters in 2025: In 2025, healthcare providers increasingly adopt CRM systems equipped with appointment automation, unified communication, analytics, and compliance for better patient care.<\/strong><\/span><\/p>\r\n<\/blockquote>\r\n<p>Though there are hundreds of healthcare customer relationship management software in the market, not all live up to the mark.<\/p>\r\n<p>It can be daunting to try everything before choosing one that satisfies your requirements.<\/p>\r\n<p>Fortunately, we have done the homework for you!<\/p>\r\n<p><strong>This blog post will detail five of the best healthcare CRM systems:<\/strong><\/p>\r\n<ol>\r\n<li><strong>EngageBay<\/strong><\/li>\r\n<li><strong>HubSpot<\/strong><\/li>\r\n<li><strong>Salesforce<\/strong><\/li>\r\n<li><strong>Keap<\/strong><\/li>\r\n<li><strong>Pipedrive<\/strong><\/li>\r\n<li><strong>LeadSquared <\/strong><\/li>\r\n<\/ol>\r\n<p><span style=\"font-weight: 400;\">HubSpot is designed for companies to scale their marketing efforts by integrating the website and social media marketing tools.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Healthcare companies can drive traffic with targeted campaigns thanks to the intelligent features in HubSpot. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Users can also segment their audience by email, organic search keywords, and social media engagement.<\/span><\/p>\r\n<p>EngageBay is an all-in-one marketing software with <a href=\"https:\/\/www.engagebay.com\/products\/crm\">free integrated CRM<\/a>.<\/p>\r\n<p><span style=\"font-weight: 400;\">It offers hundreds of features like lead generation campaigns, website visitor tracking with&nbsp;<\/span><span style=\"font-weight: 400;\">on-site patient engagement analytics, targeted email automation <a href=\"https:\/\/www.engagebay.com\/marketing\/workflows\">workflows<\/a> (which can be triggered by the lead&#8217;s online behavior), and more.<\/span><\/p>\r\n<p>Also, multiple divisions within a medical institution can access and update patient data thanks to electronic integrated health record systems stored securely on the cloud.<\/p>\r\n<p><span style=\"font-weight: 400;\">But before we get into the pricing and features of these leading healthcare CRM solutions, let&#8217;s look at why every institution in the healthcare industry needs CRM.<\/span><\/p>\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#What_Is_Healthcare_CRM\" >What Is Healthcare CRM?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#1_Sales_CRM_Sales_Force_Automation\" >1. Sales CRM (Sales Force Automation)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#2_Marketing_CRM_Marketing_Automation\" >2. Marketing CRM (Marketing Automation)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#3_Service_CRM_Service_Automation\" >3. Service CRM (Service Automation)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Why_You_Need_a_Healthcare_CRM_Software\" >Why You Need a Healthcare CRM Software<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#How_Healthcare_CRM_Improves_Customer_Relationships\" >How Healthcare CRM Improves Customer Relationships<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Offers_Personalization\" >Offers Personalization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Understand_Customers_Better\" >Understand Customers Better<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Enhances_Population_Health\" >Enhances Population Health<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Enhances_Results\" >Enhances Results<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Helps_Achieve_Goals\" >Helps Achieve Goals<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#The_Six_Best_Healthcare_CRM_Software\" >The Six Best Healthcare CRM Software<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#1_EngageBay\" >#1. EngageBay<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#EngageBay_Features\" >EngageBay Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#EngageBay_Pricing\" >EngageBay Pricing<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#2_HubSpot\" >#2. HubSpot<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#HubSpot_Features\" >HubSpot Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#HubSpot_Pricing\" >HubSpot Pricing<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#3_Salesforce\" >#3. Salesforce<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Salesforce_Features\" >Salesforce Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Salesforce_Pricing\" >Salesforce Pricing<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#4_Keap\" >#4. Keap<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Keap_Features\" >Keap Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Keap_Pricing\" >Keap Pricing<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#5_Pipedrive\" >#5. Pipedrive<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Pipedrive_Features\" >Pipedrive Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Pipedrive_Pricing\" >Pipedrive Pricing<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#6_LeadSquared\" >#6. LeadSquared&nbsp;<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#LeadSquared_Features\" >LeadSquared Features<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#LeadSquared_Pricing\" >LeadSquared Pricing<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#Wrap_Up_Is_EngageBay_The_Best_CRM_Option\" >Wrap Up: Is EngageBay The Best CRM Option?<\/a><\/li><\/ul><\/nav><\/div>\n\r\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\r\n<h2 data-start=\"44\" data-end=\"70\"><span class=\"ez-toc-section\" id=\"What_Is_Healthcare_CRM\"><\/span><span style=\"color: #339966;\">What Is Healthcare CRM?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p data-start=\"72\" data-end=\"147\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">A <strong data-start=\"2\" data-end=\"20\">Healthcare CRM<\/strong>\u2014short for Healthcare Customer Relationship Management\u2014is a specialized CRM system tailored for medical organizations (such as hospitals, clinics, labs, and private practices). It unifies care teams, securely tracks patient data, automates administrative processes, streamlines appointment scheduling, supports personalized outreach, and ensures compliance with healthcare regulations like HIPAA. This integration helps reduce billing errors, enhance <a href=\"https:\/\/www.chanty.com\/blog\/patient-communication-software\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">patient communication<\/a>, and optimize clinical workflows.<\/span><\/p>\r\n<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/eZu4a9uqeeU?si=uZmHgbMBGOM0DisP\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\r\n<p class=\"style-scope ytd-watch-metadata\" style=\"text-align: center;\"><em><strong>HIPAA Compliance in Nutshell&nbsp;<\/strong><\/em><\/p>\r\n<p data-start=\"149\" data-end=\"186\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">According to Wikipedia, CRM systems in healthcare typically encompass three core functional domains:<\/span><\/p>\r\n<h3 data-start=\"188\" data-end=\"231\"><span class=\"ez-toc-section\" id=\"1_Sales_CRM_Sales_Force_Automation\"><\/span><span style=\"color: #993300;\">1. Sales CRM (Sales Force Automation)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p data-start=\"232\" data-end=\"307\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">This component focuses on managing and streamlining the sale of healthcare-related services or products\u2014such as lab services, pharmaceuticals, medical devices, or patient referrals. It automates tasks throughout the sales pipeline to boost efficiency and conversion.<\/span> <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]! transition-colors duration-150 ease-in-out\" href=\"https:\/\/en.wikipedia.org\/wiki\/Healthcare_CRM?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-full grow truncate overflow-hidden text-center\">Wikipedia<\/span><\/span><\/span><\/a><\/span><\/span><\/p>\r\n<h3 data-start=\"309\" data-end=\"354\"><span class=\"ez-toc-section\" id=\"2_Marketing_CRM_Marketing_Automation\"><\/span><span style=\"color: #993300;\">2. Marketing CRM (Marketing Automation)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p data-start=\"355\" data-end=\"430\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">This domain centers on community engagement, brand outreach, and targeted campaigns aimed at patient populations. It leverages automation tools to run email campaigns, reminders, public health notifications, and other communication strategies that support both outreach and retention.<\/span> <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]! transition-colors duration-150 ease-in-out\" href=\"https:\/\/en.wikipedia.org\/wiki\/Healthcare_CRM\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between absolute\"><span class=\"max-w-full grow truncate overflow-hidden text-center\">Wikipedia<\/span><\/span><\/span><\/a><\/span><\/span><\/p>\r\n<h3 data-start=\"432\" data-end=\"473\"><span class=\"ez-toc-section\" id=\"3_Service_CRM_Service_Automation\"><\/span><span style=\"color: #993300;\">3. Service CRM (Service Automation)<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p data-start=\"474\" data-end=\"549\"><span class=\"relative -mx-px my-[-0.2rem] rounded px-px py-[0.2rem] transition-colors duration-100 ease-in-out\">This critical component manages patient-facing service delivery\u2014such as scheduling, telehealth, patient intake, triage, and follow-up care. It automates service workflows to enhance patient support and clinical efficiency.<\/span> <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]! transition-colors duration-150 ease-in-out\" href=\"https:\/\/en.wikipedia.org\/wiki\/Healthcare_CRM?utm_source=chatgpt.com\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-full grow truncate overflow-hidden text-center\">Wikipedia<\/span><\/span><\/span><\/a><\/span><\/span><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Why_You_Need_a_Healthcare_CRM_Software\"><\/span><span style=\"color: #339966;\">Why You Need a Healthcare CRM Software<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/xQ-tH-HoUs4?si=v7gNcwW0TAGYQLSQ\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><br>&nbsp;<em><strong>How Healthcare CRM Improves Patient Engagement<\/strong><\/em><\/p>\r\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">All healthcare facilities need a customer relationship management solution.<\/span><\/p>\r\n<blockquote>\r\n<p style=\"text-align: center;\"><strong><span style=\"color: #008000;\">Historically, Epic Systems\u2019 CRM dominates hospital installations with approximately 428 systems (22.4% share). (<\/span><a href=\"https:\/\/healthdataatlas.com\/2025\/02\/13\/exploratory-analysis-of-epics-market-share\/\">HealthDataAtlas<\/a><span style=\"color: #008000;\">)<\/span><\/strong><\/p>\r\n<\/blockquote>\r\n<p><strong>The right CRM for the healthcare industry will package several key features, such as:<\/strong><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Integration of all the health facility&#8217;s <a href=\"https:\/\/www.medesk.net\/en\/blog\/electronic-health-record-tips\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">electronic health record<\/a> (EHR) systems.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Health assistant tools, including the CDSS (Clinical Decision Support System).<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Security, access restrictions, and encryption to protect sensitive medical records. It would help if you also had a HIPAA-compliant CRM software.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Medication and appointment reminders, automation, and patient intake management.<\/span><\/li>\r\n<\/ul>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-14419 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/image3.gif\" alt=\"EngageBay healthcare CRM software sales dashboard\" width=\"1366\" height=\"656\"><\/p>\r\n<p><span style=\"font-weight: 400;\">A healthcare CRM offers fantastic benefits.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You can improve healthcare quality by reducing errors that arise due to miscommunication, manual patient record management, and patient inexperience.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It also enhances decision-making, offers robust medical and financial analysis, and streamlines customer relationship management in medical institutions.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Research shows that because healthcare CRM solutions can help integrate and streamline sales and marketing processes, the <a href=\"https:\/\/www.engagebay.com\/blog\/crm-user-adoption\/\">adoption of CRM<\/a> software is on a <\/span><span style=\"font-weight: 400;\">tremendous rise<\/span><span style=\"font-weight: 400;\"> in the healthcare industry.<\/span><\/p>\r\n<blockquote>\r\n<p><em><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/crm-in-healthcare\/\">Read also: CRM In Healthcare To Enhance Patient Satisfaction<\/a><\/em><\/p>\r\n<\/blockquote>\r\n<h2><span class=\"ez-toc-section\" id=\"How_Healthcare_CRM_Improves_Customer_Relationships\"><\/span><span style=\"color: #339966;\">How Healthcare CRM Improves Customer Relationships<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Healthcare, like any other sector, deals with customers daily. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">A medical institution&#8217;s relationship with its customers will directly impact its reputation.&nbsp;<\/span><\/p>\r\n<p>This is how CRM for medical practice can be of help:<\/p>\r\n<blockquote>\r\n<p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-email-marketing\/\">Read also: The Best Healthcare Email Marketing Tools and Tips for 2024<\/a><\/p>\r\n<\/blockquote>\r\n<h3><span class=\"ez-toc-section\" id=\"Offers_Personalization\"><\/span><span style=\"color: #993300;\">Offers Personalization<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">With a healthcare organization CRM system, you can <a href=\"https:\/\/www.engagebay.com\/blog\/what-is-audience-segmentation\/\">segment your customers<\/a> based on various factors, including medical history, demographics, visit history, income, and more. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">This allows you to offer personalized messages on bills, emails, and even during post-visit communications. This can tremendously enhance patient satisfaction, improve new patient acquisition, and retain existing patients.&nbsp;<\/span><\/p>\r\n<p>The right system for your business will offer <a href=\"https:\/\/www.updox.com\/product\/eforms\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">HIPAA compliant forms<\/a> that you can use to gather data from patients. You can explain that the information is used to make your service better for them. Not only will this give you viable information, it shows patients you care about their feedback.<\/p>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-17702 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-regular-broadcast-6.png\" alt=\"EngageBay healthcare CRM software personalization\" width=\"2160\" height=\"1580\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-regular-broadcast-6.png 2160w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-regular-broadcast-6-300x219.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-regular-broadcast-6-1024x749.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-regular-broadcast-6-768x562.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-regular-broadcast-6-1536x1124.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-regular-broadcast-6-2048x1498.png 2048w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-regular-broadcast-6-595xh.png 595w\" sizes=\"(max-width: 2160px) 100vw, 2160px\" \/><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Understand_Customers_Better\"><\/span><span style=\"color: #993300;\">Understand Customers Better<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">To offer exceptional customer service, you need to understand your patients better before you do anything else.&nbsp;<\/span><\/p>\r\n<p>Healthcare CRM systems can help you do this, as they collect patient data from various touchpoints, track all interactions, and constantly update them.<\/p>\r\n<p>Partnering with <a href=\"https:\/\/helpsquad.com\/healthcare\/healthcare-bpo\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">healthcare business process services<\/a> can further streamline these processes, ensuring efficiency and better patient care.<\/p>\r\n<p><span style=\"font-weight: 400;\">With this information, you can use the tools the software offers to enhance your patient service.&nbsp;<\/span><\/p>\r\n<blockquote>\r\n<p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/crm-tools-for-architecture-firms\/\">Read also: 9 Best CRM Tools for Architecture Firms<\/a><\/p>\r\n<\/blockquote>\r\n<h3><span class=\"ez-toc-section\" id=\"Enhances_Population_Health\"><\/span><span style=\"color: #993300;\">Enhances Population Health<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">A hospital doesn&#8217;t just work behind closed walls. It has a greater responsibility to the community.<\/span><\/p>\r\n<p>CRM software for healthcare <span style=\"font-weight: 400;\">has tools like <a href=\"https:\/\/www.engagebay.com\/marketing\/email-broadcast\">email broadcasts<\/a>, autoresponders, and push notifications to automatically send out the necessary information to patients, helping them stay healthy. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">This can also reduce readmission fines.&nbsp;<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"alignnone wp-image-17703 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/Email-broadcasts.gif\" alt=\"EngageBay Healthcare CRM Email Broadcast\" width=\"1370\" height=\"782\"><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Enhances_Results\"><\/span><span style=\"color: #993300;\">Enhances Results<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">Healthcare CRM solutions offer analytics and reports to help hospitals measure the returns on marketing initiatives and sales campaigns. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">This helps the leading brands stay on top of competitors.&nbsp;<\/span><\/p>\r\n<blockquote>\r\n<p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/chiropractic-marketing\/\">Read also: Navigating Chiropractic Marketing in 2024: A Brief Guide<\/a><\/p>\r\n<\/blockquote>\r\n<h3><span class=\"ez-toc-section\" id=\"Helps_Achieve_Goals\"><\/span><span style=\"color: #993300;\">Helps Achieve Goals<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">A healthcare CRM system helps in proactively improving the well-being of the community you serve. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It offers various ways to attract customers, market your products and services better, improve patient relationships, and serve the greater good.&nbsp;<\/span><\/p>\r\n<blockquote>\r\n<p><em><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-marketing-ideas\/\">Read also: How to Attract Modern Patients: 11 Effective Healthcare Marketing Ideas<\/a><\/em><\/p>\r\n<\/blockquote>\r\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"The_Six_Best_Healthcare_CRM_Software\"><\/span><span style=\"color: #339966;\">The Six Best Healthcare CRM Software<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">To help you save time, we&#8217;ve handpicked the six best healthcare CRM software: EngageBay, HubSpot, Salesforce, Keap, Pipedrive and LeadSquared.&nbsp;<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"size-full wp-image-76030 aligncenter\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/healthcare-crm-comparison-2025.png\" alt=\"2025 Healthcare CRM Software comparison table\u2014features, pricing, and compliance\" width=\"1024\" height=\"1024\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/healthcare-crm-comparison-2025.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/healthcare-crm-comparison-2025-300x300.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/healthcare-crm-comparison-2025-150x150.png 150w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/healthcare-crm-comparison-2025-768x768.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">Let&#8217;s dig in.&nbsp;<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"1_EngageBay\"><\/span><span style=\"color: #993300;\">#1. <a style=\"color: #993300;\" href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Introduction to EngageBay | All-in-One CRM - Marketing, Sales &amp; Support Software\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/PZROe8peDsY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div><\/p>\r\n<p><strong>Our first pick is EngageBay.<\/strong><\/p>\r\n<p><span style=\"font-weight: 400;\">EngageBay is an all-in-one marketing, sales, and customer service software that can help healthcare institutions grow their revenues. It helps you <a href=\"https:\/\/www.engagebay.com\/blog\/lead-capture-landing-pages\/\">capture leads smartly<\/a>, nurture them, and quickly convert them to happy customers.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">With free <a href=\"https:\/\/www.engagebay.com\/blog\/customer-onboarding\/\">onboarding<\/a> sessions, migration services, and a plethora of integrations, you can seamlessly integrate your existing healthcare system and transfer data to EngageBay.&nbsp;<\/span><\/p>\r\n<blockquote>\r\n<p><span style=\"font-weight: 400;\"><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/hospital-advertisement-ideas\/\">Read also: Beyond the Basics: 13 Hospital Advertisement Ideas to Elevate Your Marketing<\/a> <\/span><\/p>\r\n<\/blockquote>\r\n<p><span style=\"font-weight: 400;\">But underneath the minimal setup, there are powerful features and tools to boost growth.&nbsp;<\/span><br><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/4aIug8Cp2aI?si=kElomnwWrjsbaU1I\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\r\n<p class=\"style-scope ytd-watch-metadata\" style=\"text-align: center;\"><em><strong>Virtual Assistants in Healthcare: Automating Appointment Scheduling and Patient Reminders<\/strong><\/em><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"EngageBay_Features\"><\/span><span style=\"color: #666699;\">EngageBay Features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">EngageBay&#8217;s segmentation lets you group your leads and patients into lists based on demographics, transaction history,<a href=\"https:\/\/www.engagebay.com\/crm\/lead-scoring\"> lead scores<\/a>, medical conditions, more. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You can even use custom rules to segregate patient data.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">With email broadcasts and <a href=\"https:\/\/www.engagebay.com\/marketing\/email-sequences\">email sequences<\/a>, you can send out timely and personalized content about healthcare, vital information, patient billing, and more. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You can also use autoresponders to automatically send out medical reminders, appointments, birthday wishes, and diagnostics to your patients.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You can A\/B test each element in your landing page for maximum conversion, including headers, CTAs, and links.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">With the 360-degree customer view, you can have a holistic view of your patients, helping you diagnose and offer treatment plans quickly and effectively.&nbsp;<\/span><\/p>\r\n<p>EngageBay is a custom CRM software, which means you can tweak the software and its settings to fit your needs.<\/p>\r\n<blockquote>\r\n<p><em><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/crm-implementation\/\">Read also: 8 Elements of Successful CRM Implementation<\/a><\/em><\/p>\r\n<\/blockquote>\r\n<h4><span class=\"ez-toc-section\" id=\"EngageBay_Pricing\"><\/span><span style=\"color: #666699;\">EngageBay Pricing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">EngageBay offers four <a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\">pricing plans<\/a>.<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"alignnone wp-image-75515 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/09\/EB-Pricing-1024x415.png\" alt=\"EngageBay Monthly Pricing Plans Page Screenshot\" width=\"1024\" height=\"415\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/09\/EB-Pricing-1024x415.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/09\/EB-Pricing-300x122.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/09\/EB-Pricing-768x311.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/09\/EB-Pricing.png 1310w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Free All-in-One Suite<\/b><span style=\"font-weight: 400;\">: This plan is <\/span><b>free forever <\/b><span style=\"font-weight: 400;\">and offers predictive lead scoring, web popups, email template builder, social suite, <a href=\"https:\/\/www.engagebay.com\/service\/free-live-chat-software\">Live Chat<\/a>, 500 MB of storage, and much more. You also get 500 contacts and 1,000 branded emails.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>All-in-One Basic Suite<\/b><span style=\"font-weight: 400;\">: This plan starts at <\/span><b>$14.99<\/b><span style=\"font-weight: 400;\"> per month and includes canned responses, 1 GB of cloud storage, <a href=\"https:\/\/www.engagebay.com\/crm\/predictive-lead-scoring\">predictive lead scoring<\/a>, email templates, conversational inbox, SMS marketing, 3,000 branded emails a month, and 1,000 contacts.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>All-in-One Growth Suite<\/b><span style=\"font-weight: 400;\">: This plan costs <\/span><b>$64.99<\/b><span style=\"font-weight: 400;\"> a month and allows 50,000 contacts, with 25,000 branded emails a month. It also adds A\/B testing of landing pages and email broadcasts, <a href=\"https:\/\/www.engagebay.com\/blog\/push-notifications\/\">push notifications<\/a>, custom domains for your business, and marketing automation.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>All-in-One Pro Suite<\/b><span style=\"font-weight: 400;\">: This suite costs <\/span><b>$119.99 a month<\/b><span style=\"font-weight: 400;\"> and adds advanced features like role management, custom reporting, conversational inbox, call scripts, account-based marketing, APIs, team support, and so much more. You also get 50,000 branded emails and unlimited contacts.<\/span><\/li>\r\n<\/ul>\r\n<p>You also get a 20% discount on annual subscriptions and a 40% discount on biennial subscriptions.<\/p>\r\n<blockquote>\r\n<p><em><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/activecampaign-vs-getresponse-vs-engagebay\/\">Read also: ActiveCampaign vs GetResponse vs EngageBay &#8212; Which is the Best CRM?<\/a><\/em><\/p>\r\n<\/blockquote>\r\n<h3><span class=\"ez-toc-section\" id=\"2_HubSpot\"><\/span><span style=\"color: #993300;\">#2. <a style=\"color: #993300;\" href=\"https:\/\/www.hubspot.com\/\">HubSpot<\/a><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">HubSpot is another great healthcare CRM software. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It offers a host of tools to market your products and streamline your customer service.&nbsp;<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"HubSpot_Features\"><\/span><span style=\"color: #666699;\">HubSpot Features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Like EngageBay, HubSpot offers a 360-degree view of your patients to help you understand them better.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You can quickly issue tickets, prioritize them based on urgency, divert them to the right practitioner or expert, and close them automatically based on the right triggers.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You also get on-the-go content optimization with HubSpot. With this feature, you can effortlessly write optimized content by offering live tips, keywords, and ideas.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">HubSpot&#8217;s landing page builder lets you drag-and-drop elements to quickly create beautiful and functional pages. You can A\/B test each element.&nbsp;<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-8995 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot.png\" alt=\"HubSpot healthcare CRM software homepage screenshot\" width=\"1220\" height=\"709\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot.png 1220w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-300x174.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-1024x595.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-768x446.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-595xh.png 595w\" sizes=\"(max-width: 1220px) 100vw, 1220px\" \/><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"HubSpot_Pricing\"><\/span><span style=\"color: #666699;\">HubSpot Pricing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">HubSpot is the most expensive platform on this list.&nbsp;<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Starter Growth Suite<\/b><span style=\"font-weight: 400;\">: This plan costs <\/span><b>$50<\/b><span style=\"font-weight: 400;\"> a month and offers mobile forms, live chat, deal pipelines, <a href=\"https:\/\/www.engagebay.com\/blog\/best-email-marketing-software\/\">email marketing<\/a>, 25 smart lists, and ten reporting dashboards.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Professional Growth Suite<\/b><span style=\"font-weight: 400;\">: For <\/span><b>$1,343<\/b><span style=\"font-weight: 400;\"> a month, you get NPS surveys, snippets, calls, salesforce account, company scoring properties, 1,000 smart lists, A\/B testing, custom reporting, web analytics, and eSignatures.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Enterprise Growth Suite<\/b><span style=\"font-weight: 400;\">: Pricing for this plan starts at a whopping <\/span><b>$4,200<\/b><span style=\"font-weight: 400;\"> and adds Slack integration, electronic health record (EHR) system, Events API, single sign-on, webhooks, call transcripts, and multi-touch revenue attribution.<\/span><\/li>\r\n<\/ul>\r\n<blockquote>\r\n<p><em><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/hubspot-competitors\/\">Read also: Top 5 HubSpot Competitors For The Cost-Conscious (Pricing, Features)<\/a><\/em><\/p>\r\n<\/blockquote>\r\n<h3><span class=\"ez-toc-section\" id=\"3_Salesforce\"><\/span><span style=\"color: #993300;\">#3. <a style=\"color: #993300;\" href=\"https:\/\/www.salesforce.com\/\">Salesforce<\/a><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-12998 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/05\/salesforce.png\" alt=\"Salesforce healthcare CRM software homepage screenshot\" width=\"1349\" height=\"625\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/05\/salesforce.png 1349w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/05\/salesforce-300x139.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/05\/salesforce-1024x474.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/05\/salesforce-768x356.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/05\/salesforce-595xh.png 595w\" sizes=\"(max-width: 1349px) 100vw, 1349px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">Salesforce health cloud CRM software is one of the best medical CRM software.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"> It offers tools for all the stages of the<a href=\"https:\/\/www.engagebay.com\/blog\/customer-journey-marketing-automation\/\"> customer journey<\/a>, from acquisition to conversion and long-term engagement.&nbsp;<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"Salesforce_Features\"><\/span><span style=\"color: #666699;\">Salesforce Features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">You can automatically trace all the interactions across your workforce, patients, and more with contact tracing.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Account and contact management offer a complete view of your customers.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">With lead management, you can track your leads from start to finish across multiple channels &#8212; helping you make smarter decisions and close deals quickly.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You also get mobile healthcare CRM apps for portability. You can log your calls, track hot leads, and read reports on the go.<\/span><\/p>\r\n<p>Lastly, Salesforce is a HIPAA CRM &#8212; so medical professionals in the US can adhere to the patient protection laws. This is why many healthcare teams use <a href=\"https:\/\/www.itransition.com\/crm\/salesforce\/healthcare\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">Salesforce for Healthcare<\/a> to manage patient data securely.<\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"Salesforce_Pricing\"><\/span><span style=\"color: #666699;\">Salesforce Pricing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><b>Salesforce health cloud CRM offers two plans:&nbsp;<\/b><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Enterprise plan<\/b><span style=\"font-weight: 400;\">: This Salesforce health cloud CRM plan costs <strong>$300<\/strong> a month per user and offers contact tracing, clinical and insurance data models, social determinants, referral management, and program management.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Unlimited plan<\/b><span style=\"font-weight: 400;\">: This medical CRM plan costs <strong>$450<\/strong> per month per user and adds one sandbox, live agent, read-write knowledge, unlimited lightning flow management, unlimited custom applications, opportunity tracking, and so much more.&nbsp;<\/span><\/li>\r\n<\/ul>\r\n<blockquote>\r\n<p><em><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/insurance-crm\/\">Read also: Insurance CRM Guide &#8212; What, Why, and The Best CRM Software Today<\/a><\/em><\/p>\r\n<\/blockquote>\r\n<h3><span class=\"ez-toc-section\" id=\"4_Keap\"><\/span><span style=\"color: #993300;\">#4. <a style=\"color: #993300;\" href=\"https:\/\/keap.com\/\">Keap<\/a><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-13483 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/keap-e1637148065729.png\" alt=\"Keap healthcare CRM software homepage screenshot\" width=\"1349\" height=\"529\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/keap-e1637148065729.png 1349w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/keap-e1637148065729-300x118.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/keap-e1637148065729-1024x402.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/keap-e1637148065729-768x301.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/keap-e1637148065729-595xh.png 595w\" sizes=\"(max-width: 1349px) 100vw, 1349px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">Keap offers a myriad of healthcare CRM tools for hospitals, medical institutions, and other healthcare facilities. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">These are some of its features:<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"Keap_Features\"><\/span><span style=\"color: #666699;\">Keap Features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">You can easily capture potential customers, segment your patients into lists, organize them using tags, send personalized content and timely medical reminders.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">With calendar booking, you can make the process of booking and <a href=\"https:\/\/www.engagebay.com\/crm\/appointment-scheduling-software\">appointment scheduling<\/a> easy for doctors, healthcare professionals, medical staff, suppliers, and patients.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Keap also enables easy integrations with a lot of business applications. More importantly, Keap&#8217;s HIPAA compliance features make it an excellent patient relationship management software.&nbsp;<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"Keap_Pricing\"><\/span><span style=\"color: #666699;\">Keap Pricing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Lite plan<\/b><span style=\"font-weight: 400;\">: The Lite plan starts at <strong>$79<\/strong> a month and offers 500 contacts, a core CRM dashboard, B2B management, automation tools, quotas, and a mobile app.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Pro plan<\/b><span style=\"font-weight: 400;\">: The Pro plan starts at <strong>$159<\/strong> per month for 500 contacts and offers A\/B testing, landing page builder, subscriptions management, tasks, <a href=\"https:\/\/www.engagebay.com\/blog\/what-is-a-sales-pipeline\/\">sales pipeline<\/a>, forms, and invoices.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Max plan<\/b><span style=\"font-weight: 400;\">: The Max plan costs <strong>$199<\/strong> per month for 500 contacts and offers Shopify integration, custom user roles, lead scoring, pipeline automation, and automated text messaging.&nbsp;<\/span><\/li>\r\n<\/ul>\r\n<blockquote>\r\n<p><em><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/sharpspring-vs-hubspot-vs-engagebay\/\">Read also: SharpSpring vs Hubspot vs EngageBay &#8212; Which CRM Software is the Best?<\/a><\/em><\/p>\r\n<\/blockquote>\r\n<h3><span class=\"ez-toc-section\" id=\"5_Pipedrive\"><\/span><span style=\"color: #993300;\">#5. <a style=\"color: #993300;\" href=\"https:\/\/www.pipedrive.com\/\">Pipedrive<\/a><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-13482 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/pipedrive.png\" alt=\"Pipedrive healthcare CRM software homepage screenshot\" width=\"1265\" height=\"620\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/pipedrive.png 1265w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/pipedrive-300x147.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/pipedrive-1024x502.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/pipedrive-768x376.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/pipedrive-595xh.png 595w\" sizes=\"(max-width: 1265px) 100vw, 1265px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">Finally, let&#8217;s discuss Pipedrive. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It offers a wide range of healthcare CRM features and tools that are extremely useful for the healthcare sector.&nbsp;<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"Pipedrive_Features\"><\/span><span style=\"color: #666699;\">Pipedrive Features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Pipedrive&#8217;s AI-based sales assistant helps you improve your automation through reports, ideas, performance graphs, notifications, and workflow tips.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">You can quickly send out important health broadcasts, launch group emails to patients with specific ailments (like diabetes, heart disease, etc.), design beautiful and responsive <a href=\"https:\/\/www.engagebay.com\/marketing\/email-templates\">email templates<\/a> with a built-in email builder, and so much more.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Pipedrive&#8217;s healthcare CRM actively captures essential details about your patients across various touchpoints and channels, helps you identify hot leads, and offers tools to convert them to paying customers.&nbsp;<\/span><\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"Pipedrive_Pricing\"><\/span><span style=\"color: #666699;\">Pipedrive Pricing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Essential Growth plan<\/b><span style=\"font-weight: 400;\">: This healthcare CRM plan starts at <\/span><b>$12.50<\/b><span style=\"font-weight: 400;\"> and offers deal rotting, custom fields, contact management, customizable pipelines, and deal management.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Advanced Growth plan<\/b><span style=\"font-weight: 400;\">: This plan costs <\/span><b>$24.90<\/b><span style=\"font-weight: 400;\"> per month per user and offers 2-way email sync, email open and click tracking, file attachments, sales Docs, and customizable signatures.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Professional Growth plan<\/b><span style=\"font-weight: 400;\">: This popular plan costs <\/span><b>$49.90<\/b><span style=\"font-weight: 400;\"> per month per user and adds eSignatures, unbranded sending, team management, group emailing, advanced email meeting scheduler, and so much more.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Enterprise Growth plan<\/b><span style=\"font-weight: 400;\">: This advanced healthcare CRM plan costs <\/span><b>$99<\/b><span style=\"font-weight: 400;\"> per user each month and offers unlimited advanced user permissions, two-factor authentication, apps marketplace, up to 100 workflows, SSO login, and 24\/7 chat support. You need at least ten users ($990) to take up this plan.<\/span><\/li>\r\n<\/ul>\r\n<blockquote>\r\n<p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/b2b-ecommerce-trends\/\">Read also: B2B eCommerce Trends: These Strategies Can Boost Your Business<\/a><\/p>\r\n<\/blockquote>\r\n<h3><span class=\"ez-toc-section\" id=\"6_LeadSquared\"><\/span><span style=\"color: #993300;\">#6. <a style=\"color: #993300;\" href=\"https:\/\/www.leadsquared.com\/\">LeadSquared<\/a>&nbsp;<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-35372 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/leadsquared.png\" alt=\"Leadsquared healthcare CRM homepage screenshot\" width=\"1571\" height=\"755\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/leadsquared.png 1571w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/leadsquared-300x144.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/leadsquared-1024x492.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/leadsquared-768x369.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/leadsquared-1536x738.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/leadsquared-595xh.png 595w\" sizes=\"(max-width: 1571px) 100vw, 1571px\" \/><\/p>\r\n<p><a href=\"https:\/\/www.leadsquared.com\/hipaa-compliant-healthcare-crm\/\">LeadSquared\u2019s Healthcare CRM<\/a> with out-of-the-box HIPAA compliance helps healthcare organizations increase patient intake, engagement, and retention. The platform enables patient journey mapping and streamlines sales and marketing functions with automation.<\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"LeadSquared_Features\"><\/span><span style=\"color: #666699;\">LeadSquared Features<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<p>LeadSquared offers end-to-end patient management right from onboarding to post-operative care. The patient intake portals and digital forms reduce waiting times and simplify document collection.<\/p>\r\n<p>Healthcare businesses can also utilize automated appointment scheduling and multichannel reminders to increase the inquiry-to-patient ratio. You can boost referrals and patient engagement with the easy-to-use drag-and-drop editors and <a href=\"https:\/\/www.engagebay.com\/blog\/newsletter-sign-up-examples\/\">newsletter templates<\/a> to create engaging <a href=\"https:\/\/www.engagebay.com\/marketing\/landing-pages\">landing pages<\/a> and emails.<\/p>\r\n<p>The LeadSquared Healthcare CRM ensures that patient leads data is managed securely across teams, healthcare records are updated in real-time, and team productivity is tracked to elevate patient experience.<\/p>\r\n<h4><span class=\"ez-toc-section\" id=\"LeadSquared_Pricing\"><\/span><span style=\"color: #666699;\">LeadSquared Pricing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\r\n<ol>\r\n<li><strong>Lite<\/strong> \u2013 The Lite plan costs $25 a month per user, and it offers complete patient management, access to the mobile CRM, interaction tracking, collaborative communication for internal teams, dashboards and smart views for reporting, de-duplication automation along with an API framework for various integrations (such as EHR, IVR, etc.).<\/li>\r\n<li><strong>Pro<\/strong> \u2013 The Pro plan is priced at $50 a month per user, and it includes all the features of the Lite plan, along with mail automation, patient distribution, role-based access, territory management, <a href=\"https:\/\/www.engagebay.com\/blog\/sales-analysis-reports\/\">sales performance reports<\/a>, and webhooks.<\/li>\r\n<li><strong>Super<\/strong> \u2013 The Super plan is a premium offering and at $100 a month per user, it covers all that the pro plan offers plus patient workflow automation, performance-based distribution of leads, automated patient engagement, permission templates, advanced reports and developer platforms.<\/li>\r\n<\/ol>\r\n<p>LeadSquared also offers custom pricing for healthcare businesses based on the size of their team and the features that they need.<\/p>\r\n<blockquote>\r\n<p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/constant-contact-vs-mailchimp\/\">Read also: Constant Contact vs Mailchimp and Other Email Tools [Tables]<\/a><\/p>\r\n<\/blockquote>\r\n<h2><span class=\"ez-toc-section\" id=\"Wrap_Up_Is_EngageBay_The_Best_CRM_Option\"><\/span><span style=\"color: #339966;\">Wrap Up: Is EngageBay The Best CRM Option?<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">If you&#8217;re in the healthcare industry, we have the right healthcare organization CRM platform for you.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">We know that your time is valuable and that you want to spend it on what matters most \u2013 caring for your patients.&nbsp;<\/span><\/p>\r\n<p>The five leading healthcare CRM software goes hand-in-hand with your work process, so that everything moves smoothly.<\/p>\r\n<p><strong>However, smaller patient care institutions and clinical labs may not be able to afford CRM solutions that may cost hundreds or even thousands of dollars a month.<\/strong><\/p>\r\n<p><span style=\"font-weight: 400;\">That&#8217;s why our team of experts has been working tirelessly to develop EngageBay, an affordable all-in-one CRM system designed specifically with the needs of healthcare professionals in mind. More importantly, EngageBay is a solution for small organizations, which means it offers the highest return on every dollar you spend.<\/span><\/p>\r\n<p>Today more than ever, your healthcare business needs software tools to succeed in sales, marketing, and customer engagement.<\/p>\r\n<p><span style=\"font-weight: 400;\">With<strong> <a href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a><\/strong>, you can do just that!&nbsp;<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"aligncenter wp-image-13558 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/EngageBay-features-1.png\" alt=\"EngageBay healthcare CRM software features\" width=\"961\" height=\"797\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/EngageBay-features-1.png 961w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/EngageBay-features-1-300x249.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/EngageBay-features-1-768x637.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/06\/EngageBay-features-1-595xh.png 595w\" sizes=\"(max-width: 961px) 100vw, 961px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">You will be able to track patient data like never before and manage appointments and inventory more efficiently. You&#8217;ll forget about Excel \ud83d\ude09<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">EngageBay&#8217;s robust features, including real-time analytics, custom reports, and the free integrated CRM makes it an excellent choice for all healthcare industry users. <\/span><span style=\"font-weight: 400;\">In fact, EngageBay\u2019s <\/span><span style=\"font-size: 16px;\">free healthcare CRM<\/span><span style=\"font-weight: 400;\"> software package offers key features that you don\u2019t get even in the starting paid versions of the other CRM software.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Sign up for a <a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\">free trial<\/a> today to learn more about how this CRM system can help your healthcare institution grow its customer base while increasing revenue and reducing costs.<\/span><\/p>\r\n<p>\ud83d\udc49<span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Boost your travel agency's success with the ultimate CRM software \u2013 dive into our comprehensive guide today! \ud83c\udf1f&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14851,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16250872},&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:3621201},&quot;15&quot;:&quot;S\u00f6hne, ui-sans-serif, system-ui, -apple-system, \\&quot;Segoe UI\\&quot;, Roboto, Ubuntu, Cantarell, \\&quot;Noto Sans\\&quot;, sans-serif, \\&quot;Helvetica Neue\\&quot;, Arial, \\&quot;Apple Color Emoji\\&quot;, \\&quot;Segoe UI Emoji\\&quot;, \\&quot;Segoe UI Symbol\\&quot;, \\&quot;Noto Color Emoji\\&quot;&quot;,&quot;16&quot;:12}\"><em>Boost your travel agency&#8217;s success with the ultimate <a href=\"https:\/\/www.engagebay.com\/blog\/travel-agency-crm-software\/\">travel CRM software<\/a> \u2013 dive into our comprehensive guide today!<\/em> \ud83c\udf1f<\/span><\/p>\r\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\r\n\r\n<div class=\"schema-faq wp-block-yoast-faq-block\">\r\n<div id=\"faq-question-1756454617985\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">FAQs: Healthcare CRM<\/strong>\r\n<p class=\"schema-faq-answer\">&nbsp;<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1756454630757\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\"><strong>1. Is Healthcare CRM the same as EHR?<\/strong><\/strong>\r\n<p class=\"schema-faq-answer\">No\u2014Healthcare CRM manages patient interactions, outreach, and workflows, while EHR records clinical and medical history; CRM complements, not replaces, EHR.<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1756454694380\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\"><strong>2. How does CRM ensure HIPAA compliance?<\/strong><\/strong>\r\n<p class=\"schema-faq-answer\">By integrating secure messaging, audit logs, role-based access, and encryption\u2014ensuring privacy, data protection, and regulatory compliance.<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1756454713586\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\"><strong>3. Which CRM is best for small clinics?<\/strong><\/strong>\r\n<p class=\"schema-faq-answer\">EngageBay\u2019s free-forever all-in-one CRM offers contact management, appointment scheduling, and marketing automation\u2014ideal for budget-conscious small clinics.<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1756454731520\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\"><strong>4. How does NetSuite CRM improve patient engagement?<\/strong><\/strong>\r\n<p class=\"schema-faq-answer\">It centralizes patient interactions\u2014referrals, outreach, and service requests\u2014into one 360\u00b0 view, boosting collaboration, visibility, and service quality.<\/p>\r\n<\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>CRM software help manage customer interactions. They allow healthcare industry users to streamline all the communication with their patients. Why [&hellip;]<\/p>\n","protected":false},"author":29,"featured_media":35385,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[120],"tags":[5700,5522,5699],"class_list":["post-13605","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","tag-crm-for-the-healthcare","tag-healthcare-crm","tag-healthcare-crm-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Healthcare CRM Software: Top Solutions, Benefits, Pricing in 2025<\/title>\n<meta name=\"description\" content=\"Compare the best Healthcare CRM Software of 2025: key features, HIPAA compliance, pricing tiers, and how to choose the ideal solution for hospitals and clinics.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Healthcare CRM Software: Top Solutions, Benefits &amp; Pricing in 2025\" \/>\n<meta property=\"og:description\" content=\"Compare the best Healthcare CRM Software of 2025: key features, HIPAA compliance, pricing tiers, and how to choose the ideal solution for hospitals and clinics.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/\" \/>\n<meta property=\"og:site_name\" content=\"EngageBay - All-in-one marketing, sales, and service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/engagebay\" \/>\n<meta property=\"article:published_time\" content=\"2025-08-29T04:15:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-19T15:03:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/11\/healthcare-crm.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Abdul Bashid\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@engagebay\" \/>\n<meta name=\"twitter:site\" content=\"@engagebay\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Abdul Bashid\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"16 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/healthcare-crm-software\/\"},\"author\":{\"name\":\"Abdul Bashid\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/3df0354cfe9459f56796e9a2a047742c\"},\"headline\":\"Healthcare CRM Software: Top Solutions, Benefits &#038; 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