{"id":14160,"date":"2022-04-01T09:46:48","date_gmt":"2022-04-01T09:46:48","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=14160"},"modified":"2026-05-08T08:59:42","modified_gmt":"2026-05-08T08:59:42","slug":"introduction-email","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/introduction-email\/","title":{"rendered":"How to Write a Winning Introduction Email"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Many companies spend considerable effort and time on building an email database, but spend very little energy maintaining it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a prospect has allowed you entry into their inbox, you have to make sure that they don\u2019t revoke that permission. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once someone joins your subscriber list, you should focus your energy on making sure they stay there. This is where sending a welcome email helps. Think of it as your readers\u2019 first impression of your company\u2019s content.<\/span><\/p>\n<p><strong>The average person receives about<a href=\"https:\/\/hbr.org\/2019\/01\/how-to-spend-way-less-time-on-email-every-day\"> 120 emails daily<\/a>. Only 16.97% of people care to<a href=\"https:\/\/www.engagebay.com\/blog\/best-times-send-emails\/\"> open the emails<\/a> they receive. To guarantee future opens of your emails, you need to get the first one right &#8212; the introduction email.&nbsp;<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">In today\u2019s post, we\u2019re going to break down the basics of an introduction email &#8212; what it is, why it\u2019s important, and how a great email introduction can help your overall marketing results.&nbsp;<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/email-templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-66157 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png\" alt=\"Banner promoting over 1,000 free HTML email templates from EngageBay. Customize and send beautiful, easy-to-use email templates for impactful marketing campaigns. Try for free.\" width=\"770\" height=\"206\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png 770w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-300x80.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-768x205.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#Why_Send_an_Introduction_Email\" >Why Send an Introduction Email?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#6_Essential_Elements_of_a_Winning_Introduction_Email\" >6 Essential Elements of a Winning Introduction Email<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#1_Optimize_your_subject_line\" >#1. Optimize your subject line<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#2_Thank_them_for_subscribing\" >#2. Thank them for subscribing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#3_Introduce_yourself_with_panache\" >#3. Introduce yourself with panache<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#4_Deliver_on_your_promises\" >#4. Deliver on your promises<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#5_Let_them_know_what_to_expect\" >#5. Let them know what to expect<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#Enhance_Your_Email_Marketing\" >Enhance Your Email Marketing<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#6_Include_a_Call-to-Action_CTA\" >#6. Include a Call-to-Action (CTA)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#How_to_Make_The_Most_of_a_Welcome_Email_3_Tips\" >How to Make The Most of a Welcome Email (3 Tips)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#1_Send_Emails_in_a_Series\" >1. Send Emails in a Series<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#2_AB_Test_Everything\" >2. A\/B Test Everything<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#3_Use_Audience_Segmentation\" >3. Use Audience Segmentation<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/#Wrap_Up\" >Wrap Up<\/a><\/li><\/ul><\/nav><\/div>\n\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_Send_an_Introduction_Email\"><\/span>Why Send an Introduction Email?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">An introduction email should be part of your company\u2019s broader email marketing strategy. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s important to remember that your customers probably already have tons of marketing emails in their inboxes. If you send a cookie-cutter, generic email from an email template, chances are they will unsubscribe at the first chance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this case, your welcome email should offer your subscribers something: think of it as offering something in return for getting their contact information. <\/span><\/p>\n<p><strong>Freebies or resources like this are called lead magnets. They can be effective in acquiring, retaining, and converting more subscribers into paying customers.&nbsp;<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Other benefits of <a href=\"https:\/\/www.engagebay.com\/blog\/how-to-introduce-someone-via-email\/\">a good email introduction<\/a> include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Setting clear expectations<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Improving email deliverability<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Most emails are neither opened nor read. One of the reasons? Excessive email sending frequency.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Informing your new subscriber of your email sending frequency is an<\/span><a href=\"https:\/\/www.engagebay.com\/blog\/b2b-email-marketing-best-practices\/\"> <span style=\"font-weight: 400;\">email marketing best practice<\/span><\/a><span style=\"font-weight: 400;\">. It is also an effective way to limit spam complaints and unsubscribes from your<\/span><a href=\"https:\/\/www.engagebay.com\/blog\/grow-email-list\/\"> <span style=\"font-weight: 400;\">email list<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Writing and sending an introduction email can prevent your future emails from entering spam or promotions folders. In turn, this improves your<\/span> <span style=\"font-weight: 400;\">email deliverability<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Wondering how you\u2019ll do it? Simple. Provide email whitelisting instructions.<\/strong> <\/span><\/p>\n<figure id=\"attachment_14164\" aria-describedby=\"caption-attachment-14164\" style=\"width: 610px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"size-full wp-image-14164\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/introduction-email-whitelist-instructions.png\" alt=\"introduction email whitelist instructions\" width=\"610\" height=\"380\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/introduction-email-whitelist-instructions.png 610w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/introduction-email-whitelist-instructions-300x187.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/introduction-email-whitelist-instructions-595xh.png 595w\" sizes=\"(max-width: 610px) 100vw, 610px\" \/><figcaption id=\"caption-attachment-14164\" class=\"wp-caption-text\"><em>Author screenshot<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">You could also highlight the benefits of whitelisting your email to your new subscribers. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, they don\u2019t get to miss emails with exclusive deals and valuable information.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\ud83d\udc49 Elevate your email marketing with our <\/span><\/i><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"><i><span style=\"font-weight: 400;\">free email templates<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> designed to boost engagement and conversions.<\/span><\/i><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email\/\">Read more: How to Write an Effective Welcome Email<\/a><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"6_Essential_Elements_of_a_Winning_Introduction_Email\"><\/span>6 Essential Elements of a Winning Introduction Email<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Every time a customer reads your email, they\u2019re building an impression of your company in their mind. If your initial impression isn\u2019t great, they\u2019re not going to feel inclined to engage with your business.&nbsp;<\/span><\/p>\n<p>Remember that just like you, your readers can also tell when they see an email from an email template \ud83d\ude09<\/p>\n<p><span style=\"font-weight: 400;\">For the TL;DR on the essential elements of a welcome email, check out the video below.<\/span><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/W4GFrGL2H9M?si=Zr7-GpOd162sY66N\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><span style=\"font-weight: 400;\">Whether your strategy involves sending one introduction email or a multi-email campaign, keep these tips in mind.&nbsp;<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Optimize_your_subject_line\"><\/span>#1. Optimize your subject line<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Before writing an epic introduction email, consider your<\/span><a href=\"https:\/\/www.engagebay.com\/blog\/best-email-subject-lines\/\"> <span style=\"font-weight: 400;\">email subject line<\/span><\/a><span style=\"font-weight: 400;\">. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A good email introduction should be interesting enough for the reader to feel compelled to read more. You&#8217;re not going to reach that point if your subject line doesn&#8217;t catch their eye.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your email subject line helps the reader decide if your <\/span><span style=\"font-weight: 400;\">business<\/span><span style=\"font-weight: 400;\"> introduction email should be opened and read. A boring email subject line implies a boring email message, and by extension, a poor customer experience.<\/span><\/p>\n<p>Take a look at this awesome email subject line from Pipedrive:<\/p>\n<figure id=\"attachment_20799\" aria-describedby=\"caption-attachment-20799\" style=\"width: 894px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\" wp-image-20799\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/Pipedrive-5.png\" alt=\"Email subject line example\" width=\"894\" height=\"424\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/Pipedrive-5.png 1517w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/Pipedrive-5-300x142.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/Pipedrive-5-1024x485.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/Pipedrive-5-768x364.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/Pipedrive-5-595xh.png 595w\" sizes=\"(max-width: 894px) 100vw, 894px\" \/><figcaption id=\"caption-attachment-20799\" class=\"wp-caption-text\"><em>EngageBay media<\/em><\/figcaption><\/figure>\n<p>You can see that the email subject line is personalized, crisp, and to the point. It doesn&#8217;t confuse the reader and doesn&#8217;t keep them in the dark about what the email is about.<\/p>\n<p>Straight away, the email subject line makes it clear that the reader can open it to find some guidance on setting up or using Pipedrive. That&#8217;s a great example of a winning subject line.<\/p>\n<p><strong>So, how can you get maximum value from your email subject lines? By<a href=\"https:\/\/www.engagebay.com\/blog\/email-ab-testing\/\"> A\/B testing<\/a>.<\/strong><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/marketing\/email-ab-testing\"><span style=\"font-weight: 400;\">Email A\/B testing<\/span><\/a><span style=\"font-weight: 400;\"> helps you to evaluate your best-performing subject lines quantitatively. You do this by sending the same email with different subject lines to 2 groups of your new subscribers.<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>Percentage of new subscribers<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Subject line<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Email open rate<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">20%<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">You\u2019re in! Here are a few vital details<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">10%<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">20%<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">You\u2019re in \u2013 See what\u2019s next \u2026?<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">23%<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">After the timeline for the A\/B test elapses, the winning subject line is used for the remaining recipients. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you\u2019re using a CRM system like<\/span><a href=\"https:\/\/www.engagebay.com\/\"> <span style=\"font-weight: 400;\">EngageBay<\/span><\/a><span style=\"font-weight: 400;\">, you can automate the entire process and measure results more effectively.&nbsp;&nbsp;<\/span><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/best-email-subject-lines\/\">Read more: 25 Creative Email Subject Lines To Boost Open Rates<\/a><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"2_Thank_them_for_subscribing\"><\/span>#2. Thank them for subscribing<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is the part where you can reaffirm their decision to subscribe to your company\u2019s content and contribute to growing your email list. Thanking your subscribers not only makes them feel like they\u2019re part of a community, it also helps build deeper trust in your brand.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Thanking your new email subscribers makes you likable and it humanizes you and your brand. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">When new email subscribers sense that you appreciate them for joining your email list, they will remember your company name, because nobody forgets those who appreciate them!<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\ud83d\udc49&nbsp; Boost your campaigns with our <\/span><\/i><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"><i><span style=\"font-weight: 400;\">customizable email templates<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> that drive results.<\/span><\/i><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email-mistakes\/\">Read more: Introduction Email Mistakes You Don&#8217;t Want to Make<\/a><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"3_Introduce_yourself_with_panache\"><\/span>#3. Introduce yourself with panache<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is your chance to shine by saying what you do.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Introduction emails can be used to build a mutual connection with your subscribers. Use this space to talk about your company and its values. You can expand on it by telling a story or an anecdote; it often makes it easy for new readers to relate to you.&nbsp;<\/span><\/p>\n<p><strong>What if you don\u2019t want to follow the storytelling route? You could write an introduction email that shows you\u2019re an authority in your niche.&nbsp;<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Whichever route you choose for your email introduction, the goals remain the same; a fun introduction email that cements your authority and allows you to connect deeply with your new email subscriber and a potential client.<\/span><\/p>\n<p><strong>Note:<\/strong> This strategy works for a cold email just as well!<\/p>\n<p>Here&#8217;s an email that can serve as a brilliant example of both an introductory email and a welcome email. It&#8217;s from Brian Dean, Founder of Backlinko:<\/p>\n<figure id=\"attachment_20794\" aria-describedby=\"caption-attachment-20794\" style=\"width: 813px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-20794 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-Brian-Dean.png\" alt=\"welcome email Brian Dean\" width=\"813\" height=\"735\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-Brian-Dean.png 813w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-Brian-Dean-300x271.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-Brian-Dean-768x694.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-Brian-Dean-595xh.png 595w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/><figcaption id=\"caption-attachment-20794\" class=\"wp-caption-text\"><em>EngageBay media<\/em><\/figcaption><\/figure>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email-examples\/\">Related blog: 4 Introduction Email Examples Worth Replying (and Why)<\/a><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"4_Deliver_on_your_promises\"><\/span>#4. Deliver on your promises<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">New subscribers can get on your email list in various ways &#8212; like a newsletter sign-up or a social media referral link.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you acquired customers by promising them access to a resource or an incentive, don\u2019t forget to follow up on it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Failing to deliver on what you promised is a breach of trust, and you risk losing your customers.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Expert Tip:<\/strong> Test gated and ungated<\/span><a href=\"https:\/\/www.engagebay.com\/blog\/lead-magnets-101\/\"> <span style=\"font-weight: 400;\">lead magnets<\/span><\/a><span style=\"font-weight: 400;\"> to see what works best.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Gated lead magnet:<\/strong> You require the subscriber\u2019s email for them to receive your resource.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Ungated lead magnet:<\/strong> The lead magnet is available for free download. Add a link to your subscription form within the lead magnet and invite the reader to subscribe if they love your resource.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This strategy helps you know how valuable your resource is to your new email subscribers.<\/span><\/p>\n<p><em>\ud83d\udc49Learn the art of saying &#8216;sorry for the inconvenience&#8217; in a more empathetic and professional way. Explore our <a href=\"https:\/\/www.engagebay.com\/blog\/sorry-for-the-inconvenience\/\">guide for tips and templates<\/a>.<\/em><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/business-introduction-letter\/\">Read also: Business Introduction Letter 101: Tips and Examples for Beginners<\/a><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"5_Let_them_know_what_to_expect\"><\/span>#5. Let them know what to expect<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">We mentioned earlier in the article how important it is to set clear expectations.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Your readers should know what they can expect when they open an email. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You should also be upfront about the kind of content that you\u2019ll send, the frequency of the emails, and how your subscribers will benefit from them.&nbsp;<\/span><\/p>\n<figure style=\"width: 580px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" src=\"https:\/\/images.milledcdn.com\/2021-07-27\/25WBFmYGCOkrPIie\/c@2x.jpg\" alt=\"Welcome email\" width=\"580\" height=\"774\"><figcaption class=\"wp-caption-text\"><em>Source: BBC<\/em><\/figcaption><\/figure>\n<p>The above email sent by BBC is a great example of informing the recipient of what they can expect.<\/p>\n<p><span style=\"font-weight: 400;\">You can also ask for feedback in a follow-up email. This is especially helpful for small businesses that are trying to build engagement. <\/span><\/p>\n<p><strong>Obviously, not all your readers will respond but you can gain a lot of insight from the ones that do:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Why and how your new subscriber engages with your brand<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The depth of brand loyalty in your audience<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">How targeted your content is<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Previously unidentified pain points of your audience<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">All of this information helps you refine your marketing arsenal and prepare your new subscribers as a conversion-ready audience.&nbsp;<\/span><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/apology-email\/\">Related blog: The Ultimate Apology Email Checklist<\/a><\/p><\/blockquote>\n<hr>\n<h4><span class=\"ez-toc-section\" id=\"Enhance_Your_Email_Marketing\"><\/span><span style=\"color: #666699;\"><b>Enhance Your Email Marketing<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Want to make your emails more impactful? Check out our beautiful, easy-to-customize <\/span><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"><span style=\"font-weight: 400;\">email templates<\/span><\/a><span style=\"font-weight: 400;\">. Designed to boost engagement, these templates from EngageBay will help your emails stand out. Just customize the images, headings, and CTAs for your brand, and hit send in a few minutes!<\/span><\/p>\n<p style=\"text-align: center;\">&nbsp;<span style=\"font-weight: 400;\"><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" data-darkreader-inline-bgcolor=\"\" data-darkreader-inline-color=\"\" href=\"https:\/\/www.engagebay.com\/email-templates\/\">Browse the Template Library<\/a><\/span>&nbsp;<\/p>\n<hr>\n<h3><span class=\"ez-toc-section\" id=\"6_Include_a_Call-to-Action_CTA\"><\/span>#6. Include a Call-to-Action (CTA)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Like every<\/span><a href=\"https:\/\/www.engagebay.com\/blog\/trends-to-focus-on-in-your-2019-marketing-strategy\/\"> <span style=\"font-weight: 400;\">marketing goal<\/span><\/a><span style=\"font-weight: 400;\">, the ultimate aim of your introduction emails is for your new subscriber to take action. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Adding a clear CTA to your self-introduction email makes this possible. It also gives your subscribers new ways to stay engaged with your company. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Whether you link to your social media profiles, or send redeemable coupon codes, CTA buttons can increase click-through rates.&nbsp;<\/span><\/p>\n<p><strong>Here are extra tips for writing and designing introduction email CTAs:<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ensure the color of your CTA button contrasts with your email background. This makes it noticeable.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use lots of white space around your CTA button.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Keep the length of your CTAs short, especially when using buttons.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use a mix of naked text links, anchor text, and buttons.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Keep your CTAs to a minimum. One is fine. Two is okay. Three is going overboard. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Assuming you want your new subscriber to download something, your naked text links, anchor text, and buttons should lead to that resource.<\/span><\/li>\n<\/ul>\n<p><strong>Note:<\/strong> These tips need not be restricted to emails for your subscribers alone. If you need to <a href=\"https:\/\/www.engagebay.com\/blog\/cold-email-campaign-strategy\/\">send cold emails<\/a>, these tips will help just the same.<\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/email-signature-guide\/\">Read also: A Quick Guide to Email Signatures and Best Practices<\/a><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Make_The_Most_of_a_Welcome_Email_3_Tips\"><\/span>How to Make The Most of a Welcome Email (3 Tips)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Let&#8217;s look at some email hacks that can help you win at writing welcome or introduction emails.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Send_Emails_in_a_Series\"><\/span>1. Send Emails in a Series<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Instead of sending just one introductory email, consider splitting your welcome emails into a series. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">That way, you can send multiple messages (with different end goals) to your subscribers and increase engagement. Multi-series emails also help solidify customer relationships.<\/span><\/p>\n<figure id=\"attachment_20793\" aria-describedby=\"caption-attachment-20793\" style=\"width: 894px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-20793 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-series-example.png\" alt=\"welcome email series example\" width=\"894\" height=\"370\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-series-example.png 1446w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-series-example-300x124.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-series-example-1024x424.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-series-example-768x318.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/03\/welcome-email-series-example-595xh.png 595w\" sizes=\"(max-width: 894px) 100vw, 894px\" \/><figcaption id=\"caption-attachment-20793\" class=\"wp-caption-text\"><em>EngageBay media<\/em><\/figcaption><\/figure>\n<p><strong>According to data, welcome email series generate more revenue, on average, than a single introduction email.&nbsp;<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s safe to assume that you\u2019re vying for a small piece of real estate in your customer\u2019s inbox. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>If you send just one welcome email, it could get buried. Sending a follow-up email or two can help get noticed in a brimming inbox.<\/strong> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Multi-series emails enable you to build several communication touchpoints. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also automate the entire process by pre-drafting and scheduling your introduction email drip campaigns, so you don&#8217;t risk ghosting your new customers.<\/span><\/p>\n<p style=\"text-align: center;\"><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/edhst0TbnBI?si=jR69M37n1F7Zg6q2\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_AB_Test_Everything\"><\/span>2. A\/B Test Everything<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The data doesn\u2019t lie. You can only know what\u2019s working by testing it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Test your CTA buttons, text link, email subject line, CTA placement, email message, <a href=\"https:\/\/www.engagebay.com\/email-signature\">email signature<\/a>, headers and footer, images, and so on. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you find what works, stick to it. You can save all those elements as your own custom email template, and use it whenever you need to send out another introduction email.<\/span><\/p>\n<p>Email marketing <a href=\"https:\/\/www.engagebay.com\/marketing\/email-marketing\">software like EngageBay<\/a> can help you A\/B test your emails at incredibly affordable costs.<\/p>\n<p><i><span style=\"font-weight: 400;\">\ud83d\udc49 Enhance your campaigns with our <\/span><\/i><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"><i><span style=\"font-weight: 400;\">free, customizable email templates<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> that drive results.<\/span><\/i><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/business-email-format\/\">Read also: Business Email Format Secrets: Write Emails That Command Attention<\/a><\/p><\/blockquote>\n<h3><span class=\"ez-toc-section\" id=\"3_Use_Audience_Segmentation\"><\/span>3. Use Audience Segmentation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Your subscriber list is never going to be homogeneous: you\u2019ll get new leads and customers from different channels and they\u2019ll have different requirements. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Audience segmentation helps you send targeted, personalized emails for building stronger connections.<\/span><\/p>\n<figure style=\"width: 560px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"\" src=\"https:\/\/images.ctfassets.net\/lzny33ho1g45\/1BshoaxK9NbjhauysU7cjC\/f9a1489cb3954973676817abcc9497d2\/alt?w=1400\" alt=\"Welcome email - user segmentation\" width=\"560\" height=\"320\"><figcaption class=\"wp-caption-text\"><em>Source: Zapier<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">You can segment your audience based on location, past consumer behavior, email addresses, contact information, or broader demographics.<\/span><\/p>\n<p><strong>Audience segmentation strategies help you create professional email messages that are relevant, which in turn, inspires more subscribers to take action.&nbsp;<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">You can use customer relationship management (CRM) software like <a href=\"https:\/\/www.engagebay.com\/products\/crm\">EngageBay<\/a> to segment your email list based on predefined criteria. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can create sales email templates, segment lists, and track email links for further analysis.&nbsp;<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/email-templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-66157 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png\" alt=\"Banner promoting over 1,000 free HTML email templates from EngageBay. Customize and send beautiful, easy-to-use email templates for impactful marketing campaigns. Try for free.\" width=\"770\" height=\"206\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png 770w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-300x80.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-768x205.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/p>\n<blockquote><p><a class=\"fasc-button fasc-size-large fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/letter-of-introduction\/\">Read also: Mastering the Letter of Introduction: Examples and Tips<\/a><span style=\"font-size: 27.2px; font-weight: 400;\">&nbsp;<\/span><\/p><\/blockquote>\n<h2><span class=\"ez-toc-section\" id=\"Wrap_Up\"><\/span>Wrap Up<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you want to make first impressions count, you have to start by giving new subscribers a warm welcome.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Introduction emails are a great opportunity to build customer relationships, explain your brand\u2019s philosophy, and increase customer conversions.&nbsp;<\/span><\/p>\n<p><strong>There are several ways to build an <a href=\"https:\/\/www.engagebay.com\/blog\/introduction-email-templates\/\">introduction email template<\/a> and the one you choose depends on your brand goals and philosophy.&nbsp;<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">No matter which template you use, the core of your strategy should always be customer-centric. Proofread your emails to make sure that your customers connect and find some value in the content you\u2019re sending.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And finally, set up your introduction email sequence (for free) with an easy-to-use and affordable tool like<\/span><a href=\"https:\/\/www.engagebay.com\/\"> <span style=\"font-weight: 400;\">EngageBay<\/span><\/a><span style=\"font-weight: 400;\"> to help you roll out the red carpet for new subscribers.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\ud83d\udc49 Have you tried our<\/span><\/i><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"> <i><span style=\"font-weight: 400;\">email templates<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">? Share your experience in the comments below, and let us know how they worked for your campaigns!<\/span><\/i><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Many companies spend considerable effort and time on building an email database, but spend very little energy maintaining it. 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https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Write a Winning Introduction Email<\/title>\n<meta name=\"description\" content=\"A great introduction email can be just the opportunity you need to build trust with your new subscribers, increase engagement, and nurture brand loyalty.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Write a Winning Introduction Email\" \/>\n<meta property=\"og:description\" content=\"A great introduction email can be just the opportunity you need to build trust with your new subscribers, increase engagement, and nurture brand loyalty.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.engagebay.com\/blog\/introduction-email\/\" \/>\n<meta property=\"og:site_name\" content=\"EngageBay - 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