{"id":20977,"date":"2025-02-06T13:11:23","date_gmt":"2025-02-06T13:11:23","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=20977"},"modified":"2025-04-21T13:16:08","modified_gmt":"2025-04-21T13:16:08","slug":"cloud-based-crm-software","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/cloud-based-crm-software\/","title":{"rendered":"12 Best Cloud-Based CRM Software for Small Businesses"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Every business wants to delight its customers.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, in today\u2019s fast-paced world, traditional marketing tools are not enough. You need robust cloud-based CRM software to build and nurture customer relationships that are rewarding for your business and for the customers over the long term.<\/span><\/p>\n<p>Cloud-based CRM software is a type of customer relationship management software that is hosted on the cloud. This means that it is stored and accessed online, rather than on your computer or server.<\/p>\n<p>This can be a great option if you don&#8217;t have the resources or staff to manage a CRM solution yourself. It can also be a good choice if you want to be able to access your CRM solution from anywhere with an internet connection.<\/p>\n<p>There are a few things to consider before choosing cloud-based CRM software. First, you&#8217;ll need to make sure that the CRM solution is compatible with your existing systems and data. You&#8217;ll also want to think about whether you need all of the features that some advanced cloud-based CRM software offer, or if you would be better off with a more basic CRM system.<\/p>\n<p>If you&#8217;re not sure which cloud-based CRM software is right for you, check out our list of the best cloud-based CRM software options:<\/p>\n<ol>\n<li><a href=\"#engagebay\">EngageBay<\/a><\/li>\n<li><a href=\"#hubspot\">HubSpot<\/a><\/li>\n<li><a href=\"#keap\">Keap<\/a><\/li>\n<li><a href=\"#copper\">Copper<\/a><\/li>\n<li><a href=\"#freshsales\">Freshsales<\/a><\/li>\n<li><a href=\"#zendesk\">Zendesk<\/a><\/li>\n<li><a href=\"#zoho\">Zoho<\/a><\/li>\n<li><a href=\"#salesforce\">Salesforce<\/a><\/li>\n<li><a href=\"#sugarcrm\">SugarCRM<\/a><\/li>\n<li><a href=\"#pipedrive\">Pipedrive<\/a><\/li>\n<li><a href=\"#monday\">Monday<\/a><\/li>\n<li><a href=\"#lacrm\">Less Annoying CRM<\/a><\/li>\n<\/ol>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/cloud-based-crm-software\/#What_is_Cloud-Based_CRM\" >What is Cloud-Based CRM?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/cloud-based-crm-software\/#12_Best_Cloud-Based_CRM_Software_For_Your_Business\" >12 Best Cloud-Based CRM Software For Your Business<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/cloud-based-crm-software\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"What_is_Cloud-Based_CRM\"><\/span><span style=\"color: #339966;\"><strong>What is Cloud-Based CRM?<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A cloud-based CRM is a customer relationship management system hosted online by the vendor or provider, eliminating the need for on-premise servers. The CRM is then accessible from anywhere via the internet, allowing businesses to manage customer interactions on any device.<\/p>\n<p>A cloud-based CRM, like any other CRM, helps businesses centralize customer data, automate follow-ups, track communications, and streamline sales.<\/p>\n<p>It&#8217;s cost-effective, easy to set up, and requires no maintenance since security, updates, and maintenance are handled by the vendor. The scalability and flexibility of a cloud-based CRM also help businesses grow effortlessly.<\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h2><span class=\"ez-toc-section\" id=\"12_Best_Cloud-Based_CRM_Software_For_Your_Business\"><\/span><span style=\"color: #339966;\"><strong>12 Best Cloud-Based CRM Software For Your Business<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Here, we have 12 amazing cloud CRM software that can take care of most business needs for small and medium enterprises.<\/p>\n<p>Want a quick comparison? Here&#8217;s a simple yet informative comparison table for you:<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #dbd0e2;\">\n<td style=\"text-align: center;\"><strong>Cloud-Based CRM Software<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Starting Price<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Free Plan<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Key Features<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>G2 Rating<\/strong><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#engagebay\"><span style=\"font-weight: 400;\">EngageBay<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$11.04\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #008000;\"><b>\u2714<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">360-degree customer view, email automation<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.6\/5<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #fdf8ff;\">\n<td><a href=\"#hubspot\"><span style=\"font-weight: 400;\">HubSpot<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$15\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #008000;\"><b>\u2714<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Smart lead generation, SEO recommendations<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.4\/5<\/span><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#keap\"><span style=\"font-weight: 400;\">Keap<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$249\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>\u2717<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Lead scoring, sales automation<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5\/5<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #fdf8ff;\">\n<td><a href=\"#copper\"><span style=\"font-weight: 400;\">Copper<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$12\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>\u2717<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Google Workspace integration, workflow automation<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.3\/5<\/span><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#freshsales\"><span style=\"font-weight: 400;\">Freshsales<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$9\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #008000;\"><b>\u2714<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">AI-powered sales insights, sales sequencing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5\/5<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #fdf8ff;\">\n<td><a href=\"#zendesk\"><span style=\"font-weight: 400;\">Zendesk<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$55\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>\u2717<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Real-time forecasting, call analytics<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2\/5<\/span><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#zoho\"><span style=\"font-weight: 400;\">Zoho<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$14\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #008000;\"><b>\u2714<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Omnichannel CRM, SalesSignals notifications<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.0\/5<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #fdf8ff;\">\n<td><a href=\"#salesforce\"><span style=\"font-weight: 400;\">Salesforce<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$25\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>\u2717<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Einstein AI, sales forecasting<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.3\/5<\/span><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#sugarcrm\"><span style=\"font-weight: 400;\">SugarCRM<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$19\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>\u2717<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">HD Customer Experience, salesforce automation<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.0\/5<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #fdf8ff;\">\n<td><a href=\"#pipedrive\"><span style=\"font-weight: 400;\">Pipedrive<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$24\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>\u2717<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Drag-and-drop sales pipeline, custom dashboards<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5\/5<\/span><\/td>\n<\/tr>\n<tr>\n<td><a href=\"#monday\"><span style=\"font-weight: 400;\">Monday<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$12\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>\u2717<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Customizable CRM platform, workflow automation<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2\/5<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #fdf8ff;\">\n<td><a href=\"#lacrm\"><span style=\"font-weight: 400;\">Less Annoying CRM<\/span><\/a><\/td>\n<td><span style=\"font-weight: 400;\">$15\/month<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #ff0000;\"><b>\u2717<\/b><\/span><\/td>\n<td><span style=\"font-weight: 400;\">Simple setup, lead and pipeline tracking<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.7\/5<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3 id=\"engagebay\"><span style=\"color: #993300;\"><strong>1. <a style=\"color: #993300;\" href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a><\/strong><\/span><\/h3>\n<p><em><span style=\"color: #999999;\"><strong>Affordable all-in-one marketing, sales, and support CRM for SMBs<\/strong><\/span><\/em><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4.png\"><img decoding=\"async\" class=\"aligncenter wp-image-48963 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4.png\" alt=\"EngageBay cloud-based CRM\" width=\"1775\" height=\"759\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4.png 1775w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-300x128.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-1024x438.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-768x328.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-1536x657.png 1536w\" sizes=\"(max-width: 1775px) 100vw, 1775px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">EngageBay is an <a href=\"https:\/\/www.engagebay.com\/products\/crm\">all-in-one CRM<\/a> solution for all your marketing, sales, and customer support tasks. Think of it as the <a href=\"https:\/\/www.engagebay.com\/hubspot-alternative\">HubSpot CRM for small business owners<\/a>.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With EngageBay, you can store unlimited contacts and keep track of any number of customers throughout their buying journey. You can automate your marketing processes and provide great customer service with autoresponders, canned responses, Live Chat, helpdesk, and an online knowledge base.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Predictive lead scoring<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Robust project management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Appointment scheduling software<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contact and task management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Real-time reporting and analytics<\/span><\/li>\n<li>360-degree customer view<\/li>\n<li>Customer service tickets<\/li>\n<li>Autoresponder and canned responses<\/li>\n<li>Email automation<\/li>\n<li>Sales pipelines<\/li>\n<li>Custom metrics for reports<\/li>\n<li>Employee management<\/li>\n<li>SMS support<\/li>\n<li>Telecalling from CRM<\/li>\n<li>Push notifications<\/li>\n<li>Leaderboard<\/li>\n<li>Multiple deal tracks<\/li>\n<li>Conversational Inbox<\/li>\n<li>Role management<\/li>\n<\/ul>\n<p>And a lot more!<\/p>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<ul>\n<li><strong>Free:<\/strong>&nbsp;$0 per user per month with robust features like 360-degree contact view, G Suite integration,&nbsp;<a href=\"https:\/\/www.engagebay.com\/crm\/appointment-scheduling-software\">appointment scheduling<\/a>, email tracking, and deals<\/li>\n<li><strong>Basic:<\/strong>&nbsp;$11.04 per user per month, featuring predictive lead scoring, third-party integrations, multiple deal tracks, and a tag manager<\/li>\n<li><strong>Growth:<\/strong>&nbsp;$42.49 per user per month with an email scheduler, <a href=\"https:\/\/www.engagebay.com\/blog\/sales-automation-process\/\">sales automation<\/a>, and leaderboards<\/li>\n<li><strong>Pro:<\/strong>&nbsp;$67.99 per user per month, featuring call scripts, an autodialer, custom reporting, call records, and role management<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li>Comprehensive all-in-one platform integrating marketing, sales, and support functionalities.<\/li>\n<li>Affordable pricing tailored for small and medium-sized businesses.<\/li>\n<li>User-friendly interface with robust automation capabilities.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Limited integrations<\/li>\n<li>Advanced automation is not available in the Basic plan<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong>&nbsp;4.6\/5<\/p>\n<figure id=\"attachment_70782\" aria-describedby=\"caption-attachment-70782\" style=\"width: 934px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70782 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/EngageBay-All-in-One-Suite-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_47_PM.png\" sizes=\"(max-width: 934px) 100vw, 934px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/EngageBay-All-in-One-Suite-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_47_PM.png 934w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/EngageBay-All-in-One-Suite-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_47_PM-300x145.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/EngageBay-All-in-One-Suite-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_47_PM-768x371.png 768w\" alt=\"EngageBay G2 review\" width=\"934\" height=\"451\"><figcaption id=\"caption-attachment-70782\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/engagebay-all-in-one-suite\/reviews\/engagebay-all-in-one-suite-review-10310695\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>I love how easy it is to use, especially the marketing automation tools, which have saved me so much time. The all-in-one suite covers everything I need, from email marketing to CRM management, and the interface is intuitive. The affordable pricing makes it a great option compared to other platforms with similar capabilities.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong>\u2013 Natalia S, CEO of an SMB<\/strong><\/span><\/p><\/blockquote>\n<p style=\"text-align: center;\"><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium\" style=\"background-color: #ee5926; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/app.engagebay.com\/signup\">Take EngageBay for a free spin!<\/a><\/p>\n<hr>\n<h3 id=\"hubspot\"><strong><span style=\"color: #993300;\">2. <a style=\"color: #993300;\" href=\"https:\/\/www.hubspot.com\/\">HubSpot<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Powerful marketing and sales automation<\/strong><\/em><\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20982 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.08.12-PM-1.png\" alt=\"Cloud-based CRM software HubSpot\" width=\"800\" height=\"374\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.08.12-PM-1.png 1126w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.08.12-PM-1-300x140.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.08.12-PM-1-1024x478.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.08.12-PM-1-768x359.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.08.12-PM-1-595xh.png 595w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">HubSpot is an all-in-one cloud-based CRM software that caters to the different needs of your business. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">It enables you to streamline operations across various departments, including marketing, content management, customer service, sales, customer relationship management, and more. <\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">No wonder it has more than 135,000+ customers spread over 120 countries.&nbsp;<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Smart <a href=\"https:\/\/www.engagebay.com\/blog\/lead-generation-process\/\">lead generation<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Scheduling meeting<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Data quality automation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">SEO recommendations<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Drag-and-drop editor<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<ul>\n<li><strong>Starter:<\/strong>&nbsp;$15\/month for 1,000 contacts<\/li>\n<li><strong>Professional:<\/strong>&nbsp;$800\/month for 2,000 contacts<\/li>\n<li><strong>Enterprise:<\/strong>&nbsp;$3,600\/month for 10,000 contacts and 10 users<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li class=\"p1\">Offers a free CRM with essential features suitable for small teams.<\/li>\n<li class=\"p1\">Seamless integration with a wide range of tools, including Gmail and Slack.<\/li>\n<li class=\"p1\">Scalable solutions that grow with your business needs.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Pay for additional technical support<\/li>\n<li>Mandatory, expensive orientation and setup fees<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong> 4.4\/5<\/p>\n<figure id=\"attachment_70783\" aria-describedby=\"caption-attachment-70783\" style=\"width: 934px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70783 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/HubSpot-Marketing-Hub-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_51_PM.png\" sizes=\"(max-width: 934px) 100vw, 934px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/HubSpot-Marketing-Hub-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_51_PM.png 934w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/HubSpot-Marketing-Hub-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_51_PM-300x138.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/HubSpot-Marketing-Hub-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_51_PM-768x354.png 768w\" alt=\"G2 HubSpot review\" width=\"934\" height=\"430\"><figcaption id=\"caption-attachment-70783\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/hubspot-marketing-hub\/reviews\/hubspot-marketing-hub-review-10538492\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>The CMS and landing page builder are particularly intuitive, offering drag-and-drop functionality that saves considerable time. I appreciate how seamlessly it integrates with the CRM, giving us a complete view of our customer journey.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><em><strong>\u2013 Hassan A, CEM of an SMB<\/strong><\/em><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"keap\"><strong><span style=\"color: #993300;\">3. <a style=\"color: #993300;\" href=\"https:\/\/keap.com\/\">Keap<\/a><\/span><\/strong><\/h3>\n<p><em><strong>Ideal for small teams and solopreneurs<\/strong><\/em><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20985 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.09-PM.png\" alt=\"Cloud-based CRM software Keap\" width=\"801\" height=\"357\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.09-PM.png 1148w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.09-PM-300x134.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.09-PM-1024x457.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.09-PM-768x343.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.09-PM-595xh.png 595w\" sizes=\"(max-width: 801px) 100vw, 801px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Keap offers a cloud-based CRM software solution specially designed for entrepreneurs and small businesses.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using Keap, you can deliver better customer service thanks to sales force automation, <a href=\"https:\/\/www.engagebay.com\/marketing\/marketing-automation\">marketing automation<\/a>, customer data tracking and analysis, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Besides, you don\u2019t have to worry about missing out on leads. Keap CRM solution helps track and identify prospects that can take your business to new heights.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">In-built landing pages templates<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customized lead forms<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contact tagging&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lead segmentation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Integration with Shopify, Quickbooks, and HelloSign<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>Keap has a sliding-scale pricing model and only one plan. Here\u2019s the breakdown:<\/p>\n<ul>\n<li><strong>For 1,500 contacts:<\/strong> $249\/month<\/li>\n<li><strong>For 6,500 contacts:<\/strong> $369\/month<\/li>\n<li><strong>For 11,500 contacts:<\/strong> $441\/month<\/li>\n<li><strong>For 26,500 contacts:<\/strong> $585\/month<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li>Combines CRM, marketing automation, and e-commerce in a single platform.<\/li>\n<li>Provides advanced segmentation and personalized communication tools.<\/li>\n<li>Strong focus on automating repetitive tasks to enhance productivity.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Pricing can be cost-prohibitive for small businesses<\/li>\n<li>Steeper learning curve for beginners<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong>&nbsp;4.1\/5<\/p>\n<figure id=\"attachment_70798\" aria-describedby=\"caption-attachment-70798\" style=\"width: 939px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70798 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Keap-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_08_05_PM.png\" sizes=\"(max-width: 939px) 100vw, 939px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Keap-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_08_05_PM.png 939w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Keap-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_08_05_PM-300x121.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Keap-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_08_05_PM-768x310.png 768w\" alt=\"Keap G2 review\" width=\"939\" height=\"379\"><figcaption id=\"caption-attachment-70798\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/keap-keap\/reviews\/keap-review-10352013\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>Keap\u2019s included services are robust, and even intergrates with most 3rd party programs via API. I have been able to add custom attachements as my needs grow. It\u2019s easy to use once you get the initial training down as it has a small learning curve.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong><em>\u2013 Eric T, Operations director for an SMB<\/em><\/strong><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"copper\"><strong><span style=\"color: #993300;\">4. <a style=\"color: #993300;\" href=\"https:\/\/www.copper.com\/\">Copper<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Best for Google Workspace users<\/strong><\/em><\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20987 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.58-PM.png\" alt=\"Cloud-based CRM software Copper CRM\" width=\"800\" height=\"373\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.58-PM.png 1090w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.58-PM-300x140.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.58-PM-1024x477.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.58-PM-768x358.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.10.58-PM-595xh.png 595w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Copper is a cloud-based CRM software that is well-known for its integration with Google Workspace.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Copper, you can organize all your contacts, notes, and documents in one place. The platform helps you segment and sort contacts using multiple filters and <a href=\"https:\/\/www.engagebay.com\/marketing\/email-marketing\">send targeted emails<\/a>, provides a live activity feed of your clients\u2019 profiles, and searches the internet to find all the information you require about your leads.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Workflow automation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Deal tracking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Centralized database<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Multiple third-party integrations<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/mobileapp.magecomp.com\/\">Mobile app<\/a> access<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>Copper CRM offers four plans:<\/p>\n<ul>\n<li><strong>Starter:&nbsp;<\/strong>The Starter plan costs $12\/month for 1,000 contacts, tasks, forms, and integrations.<\/li>\n<li><strong>Basic<\/strong>: The Basic plan costs $29\/month for 2,500 contacts, Google Workspace integration, pipelines, contact enrichment, and team collaboration.<\/li>\n<li><strong>Professional<\/strong>: The Professional plan costs $69\/month for 15,000 contacts, <a href=\"https:\/\/www.engagebay.com\/blog\/workflow-automation-explained\/\">workflow automation<\/a>, bulk email and templates, reporting, and integrations.<\/li>\n<li><strong>Business<\/strong>: The Business plan costs $134\/month for unlimited contacts, <a href=\"https:\/\/www.engagebay.com\/marketing\/email-sequences\">email sequences<\/a>, drip campaigns, website tracking, lead scoring, and LinkedIn integration.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li>Deep integration with Google Workspace for a seamless user experience.<\/li>\n<li>Automated data entry reduces manual workload for sales teams.<\/li>\n<li>Intuitive interface designed to minimize the learning curve.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Limited email marketing features in lower-end plans<\/li>\n<li>Dependence on Google Workspace<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong>&nbsp;4.5\/5<\/p>\n<figure id=\"attachment_70791\" aria-describedby=\"caption-attachment-70791\" style=\"width: 936px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70791 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Copper-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_36_PM.png\" sizes=\"(max-width: 936px) 100vw, 936px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Copper-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_36_PM.png 936w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Copper-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_36_PM-300x116.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Copper-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_36_PM-768x297.png 768w\" alt=\"Copper G2 review\" width=\"936\" height=\"362\"><figcaption id=\"caption-attachment-70791\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/copper\/reviews\/copper-review-10536059\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>Copper replaces what I used to need an admin to do half of the time! It works smoothly with my Gmail &amp; Calendar; easy to create lists and keep \u201cclean\u201d.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong><em>\u2013 Ricci V, President and co-founder of an SMB<\/em><\/strong><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"freshsales\"><strong><span style=\"color: #993300;\">5. <a style=\"color: #993300;\" href=\"https:\/\/www.freshworks.com\/crm\/sales\/\">Freshsales<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>AI-driven sales and automation<\/strong><\/em><\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-53297\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1.png\" alt=\"Freshsales cloud-based CRM\" width=\"1000\" height=\"409\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1.png 1575w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-300x123.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-1024x419.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-768x314.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-1536x628.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-150x61.png 150w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Freshsales\u2019s CRM software enables you to accelerate your sales cycle, helping you expand your business faster and enhance customer satisfaction.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The platform provides a 360-degree view of your sales pipeline, streamlines your <a href=\"https:\/\/www.engagebay.com\/blog\/sales-pipeline-vs-sales-funnel\/\">sales funnel<\/a>, and helps you seamlessly communicate across multiple channels.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">What\u2019s more, Freshsales provides you with a unified view of client information. It furnishes important details quickly, with contact interactions across multiple channels in chronological order, and highlights modules, activities, and sales sequences for actionable insights.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sales campaign automation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Predictive contact scoring<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Webform customization<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sales sequencing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">AI-powered sales insights<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>Freshsales offers three plans.<\/p>\n<ul>\n<li><strong>Growth:<\/strong>&nbsp;The Growth plan starts at $9\/month and offers contact management, sales sequences, deal management, and more.<\/li>\n<li><strong>Pro:<\/strong>&nbsp;The Pro plan starts at $39\/month for multiple sales pipelines, time-based workflows, territory management, and up to 3,000 bot sessions\/month.<\/li>\n<li><strong>Enterprise:<\/strong>&nbsp;The Enterprise plan offers advanced CRM customization from $59\/month. With this plan, you get custom modules, AI-based forecasting insights, audit logs, and a dedicated account manager.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li>AI-powered lead scoring to prioritize high-potential prospects.<\/li>\n<li>Built-in phone and email capabilities streamline communication.<\/li>\n<li>Customizable sales pipelines to match unique business processes.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Buggy mobile app, according to some users<\/li>\n<li>Slower customer support response times<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong>&nbsp;4.5\/5<\/p>\n<figure id=\"attachment_70789\" aria-describedby=\"caption-attachment-70789\" style=\"width: 927px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70789 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Freshsales-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_29_PM.png\" sizes=\"(max-width: 927px) 100vw, 927px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Freshsales-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_29_PM.png 927w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Freshsales-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_29_PM-300x122.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Freshsales-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_29_PM-768x312.png 768w\" alt=\"Freshsales G2 review\" width=\"927\" height=\"376\"><figcaption id=\"caption-attachment-70789\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.engagebay.com\/blog\/nimble-alternatives\/#:~:text=Source%3A-,G2,-FreshSales%20offers%20excellent\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>FreshSales offers excellent value for its price, making it ideal for small businesses or companies that want an effective CRM without breaking the bank. It is a very intuitive tool with features (such as email marketing) that make it easy to manage the business.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong><em>\u2013 Carolina R, Digital Production Executive for an SMB<\/em><\/strong><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"zendesk\"><strong><span style=\"color: #993300;\">6. <a style=\"color: #993300;\" href=\"https:\/\/www.zendesk.com\/sell\/\">Zendesk<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Advanced CRM for customer support<\/strong><\/em><\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20990 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.12.52-PM.png\" alt=\"Cloud-based CRM software Zendesk\" width=\"800\" height=\"372\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.12.52-PM.png 1122w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.12.52-PM-300x140.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.12.52-PM-1024x476.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.12.52-PM-768x357.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.12.52-PM-595xh.png 595w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Zendesk is a sales CRM software that helps with greater visibility into your sales pipeline, boosting your sales team productivity and revenue.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Sales teams can access Zendesk\u2019s integrated tools that provide all the details of your leads in a centralized location. Thus, businesses can track the journey of their prospects in the sales funnel to capitalize on opportunities and address any bottlenecks.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also get real-time insights into your sales team\u2019s performance, helping improve customer experience.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Messaging and live chat<\/span><\/li>\n<li style=\"font-weight: 400;\"><a href=\"https:\/\/www.engagebay.com\/email-tracker\"><span style=\"font-weight: 400;\">Email tracking<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Activity reporting<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mobile CRM<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Call analytics<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Real-time forecasting<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>Zendesk offers four plans:<\/p>\n<ul>\n<li><strong>Suite Team:<\/strong> Starts at $55\/month for ticketing system, email, chat, voice, AI agents, and analytics dashboard.<\/li>\n<li><strong>Suite Growth<\/strong>: Starts at $89\/month for multiple ticket forms, light agents, SLAs, customer satisfaction ratings, and multilingual support.<\/li>\n<li><strong>Suite Professional:<\/strong> Starts at $115\/month for live analytics, skills-based routing, HIPAA, community forums, and more.<\/li>\n<li><strong>Suite Enterprise:<\/strong> Custom-priced. Offers sandbox mode, AI-powered content cues, content blocks, customized agent roles, and more.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li>Robust ticketing system enhances customer support efficiency.<\/li>\n<li>Real-time analytics provide insights into customer interactions.<\/li>\n<li>Omnichannel support integrates various communication platforms.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Expensive plans for small businesses<\/li>\n<li>Poor customer support, according to users<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong> 4.3\/5<\/p>\n<figure id=\"attachment_71822\" aria-describedby=\"caption-attachment-71822\" style=\"width: 932px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Zendesk-Support-Suite-Reviews-from-February-2025-02-05-2025_03_45_PM.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-71822 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Zendesk-Support-Suite-Reviews-from-February-2025-02-05-2025_03_45_PM.png\" alt=\"Zendesk G2 review\" width=\"932\" height=\"348\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Zendesk-Support-Suite-Reviews-from-February-2025-02-05-2025_03_45_PM.png 932w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Zendesk-Support-Suite-Reviews-from-February-2025-02-05-2025_03_45_PM-300x112.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Zendesk-Support-Suite-Reviews-from-February-2025-02-05-2025_03_45_PM-768x287.png 768w\" sizes=\"(max-width: 932px) 100vw, 932px\" \/><\/a><figcaption id=\"caption-attachment-71822\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/zendesk-support-suite\/reviews\/zendesk-support-suite-review-10171336\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\">Zendesk is easy to integrate with other tools. Its reporting tool offers a lot of insight into how your business is doing.<\/span><\/p>\n<p><strong><span style=\"color: #008000;\">&#8211; Verified G2 user<\/span><\/strong><\/p><\/blockquote>\n<hr>\n<h3 id=\"zoho\"><strong><span style=\"color: #993300;\">7. <a style=\"color: #993300;\" href=\"https:\/\/www.zoho.com\/crm\/\">Zoho<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Budget-friendly CRM with automation<\/strong><\/em><\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/01\/Opera-Snapshot_2025-01-26_151714_www.zoho_.com_.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-71586\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/01\/Opera-Snapshot_2025-01-26_151714_www.zoho_.com_.png\" alt=\"Zoho cloud-based CRM\" width=\"1000\" height=\"455\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/01\/Opera-Snapshot_2025-01-26_151714_www.zoho_.com_.png 2122w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/01\/Opera-Snapshot_2025-01-26_151714_www.zoho_.com_-300x137.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/01\/Opera-Snapshot_2025-01-26_151714_www.zoho_.com_-1024x466.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/01\/Opera-Snapshot_2025-01-26_151714_www.zoho_.com_-768x350.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/01\/Opera-Snapshot_2025-01-26_151714_www.zoho_.com_-1536x699.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/01\/Opera-Snapshot_2025-01-26_151714_www.zoho_.com_-2048x932.png 2048w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Zoho CRM aims to help your business grow further by delivering a better customer experience.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Zoho, you can reach out to your clients from anywhere and anytime, thanks to its omnichannel CRM solution.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The omnichannel feature helps you contact your customers via email, phone calls, Live Chat, social media, web conferencing, and self-service portals like an online knowledge base and <a href=\"https:\/\/www.engagebay.com\/service\/helpdesk-reports\">helpdesk<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can also automate your marketing tasks and receive real-time notifications based on customer behavior.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Process management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Marketing automation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Team collaboration<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sales reporting and analytics<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Workflow automation<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>Zoho offers four plans:<\/p>\n<ul>\n<li><strong>Standard:<\/strong>&nbsp;The Standard plan costs $14\/month and offers task management, pipelines,&nbsp;<a href=\"https:\/\/www.engagebay.com\/blog\/sales-forecasting-strategies\/\">sales forecasting<\/a>, email insights, templates, and more.<\/li>\n<li><strong>Professional:<\/strong>&nbsp;The Professional plan costs $23\/month for macros, assignment rules, webhooks, custom reports and dashboards, and email relays.<\/li>\n<li><strong>Enterprise:<\/strong>&nbsp;The Enterprise plan costs $40\/month for email parsers, custom functions, developer sandbox, segmentation, advanced dashboard components, and more.<\/li>\n<li><strong>Ultimate:<\/strong>&nbsp;The Ultimate plan costs $52\/month for advanced BI intelligence, scalability, and Zoho Analytics.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li class=\"p1\">Highly customizable platform with over 40 integrated applications.<\/li>\n<li class=\"p1\">AI assistant \u201cZia\u201d offers predictions and automation to boost sales.<\/li>\n<li class=\"p1\">Cost-effective solutions suitable for small to medium-sized businesses.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Complex user interface<\/li>\n<li>Slower customer support response rates<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong>&nbsp;4.0\/5<\/p>\n<figure id=\"attachment_70785\" aria-describedby=\"caption-attachment-70785\" style=\"width: 937px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70785 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Zoho-CRM-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_59_PM.png\" sizes=\"(max-width: 937px) 100vw, 937px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Zoho-CRM-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_59_PM.png 937w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Zoho-CRM-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_59_PM-300x121.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Zoho-CRM-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_06_59_PM-768x310.png 768w\" alt=\"Zoho G2 review\" width=\"937\" height=\"378\"><figcaption id=\"caption-attachment-70785\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/zoho-one\/reviews\/zoho-one-review-10593821\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>The integration of all the apps in Zoho one along with the ease of use and customisation is an excellent feature. Almost all the automation can be implemented without much code and the customer support is always a hit.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong><em>\u2013 Harpreet K, system engineer<\/em><\/strong><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"salesforce\"><strong><span style=\"color: #993300;\">8. <a style=\"color: #993300;\" href=\"https:\/\/www.salesforce.com\/\">Salesforce<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Enterprise-grade CRM with AI tools<\/strong><\/em><\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20994 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.16.00-PM.png\" alt=\"Cloud-based CRM software Salesforce\" width=\"800\" height=\"381\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.16.00-PM.png 1124w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.16.00-PM-300x143.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.16.00-PM-1024x488.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.16.00-PM-768x366.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.16.00-PM-595xh.png 595w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">For small businesses that need advanced <a href=\"https:\/\/www.engagebay.com\/blog\/sales-force-automation-sfa\/\">sales force automation<\/a>, Salesforce cloud CRM has an extensive set of features.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These CRM features include sales forecasting, opportunity management, and sales process automation.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moreover, its mobile CRM, called Mobile Publisher, helps you access customer databases from anywhere and can be customized according to your business needs.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contact management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lead tracking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Call recording<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Sales pipeline management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Real-time dashboards<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>Salesforce has a lot of products, but for small businesses looking for CRM solutions,&nbsp;<span style=\"font-weight: 400;\">Salesforce offers four pricing plans to choose from: <\/span><b>Essentials<\/b><span style=\"font-weight: 400;\">, <strong>Sales<\/strong> <\/span><b>Professional<\/b><span style=\"font-weight: 400;\">, <\/span><b>Service Professional<\/b><span style=\"font-weight: 400;\">, and <\/span><span style=\"font-weight: 400;\"><b>Pardot Growth.<\/b><\/span><\/p>\n<ul>\n<li><strong>Essentials:<\/strong> Starts at $25\/month<\/li>\n<li><strong>Sales Professional:<\/strong> Starts at $75\/month<\/li>\n<li><strong>Service Professional:<\/strong> Starts at $75\/month<\/li>\n<li><strong>Pardot Growth:<\/strong> Starts at $1,250\/month<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li class=\"p1\">Comprehensive CRM with extensive third-party integrations.<\/li>\n<li class=\"p1\">Advanced analytics and reporting tools for data-driven decisions.<\/li>\n<li class=\"p1\">Scalable solutions catering to businesses of all sizes.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Expensive<\/li>\n<li>Steep learning curve<\/li>\n<li>Requires specialized onboarding and training to get the full benefits<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong>&nbsp;4.2\/5<\/p>\n<figure id=\"attachment_70784\" aria-describedby=\"caption-attachment-70784\" style=\"width: 936px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70784 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Salesforce-Sales-Cloud-Reviews-from-December-2024-12-19-2024_06_55_PM.png\" sizes=\"(max-width: 936px) 100vw, 936px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Salesforce-Sales-Cloud-Reviews-from-December-2024-12-19-2024_06_55_PM.png 936w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Salesforce-Sales-Cloud-Reviews-from-December-2024-12-19-2024_06_55_PM-300x114.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Salesforce-Sales-Cloud-Reviews-from-December-2024-12-19-2024_06_55_PM-768x292.png 768w\" alt=\"Salesforce small business review G2\" width=\"936\" height=\"356\"><figcaption id=\"caption-attachment-70784\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/salesforce-salesforce-sales-cloud\/reviews\/salesforce-sales-cloud-review-8605204\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>Salesforce Sales Cloud streamlines sales by providing a single platform for lead tracking, task automation, insights, mobile work, and organization. For sales teams, it increases productivity and saves time.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong><em>\u2013 Deepak R, Software consultant for an SMB&nbsp;<\/em><\/strong><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"sugarcrm\"><strong><span style=\"color: #993300;\">9. <a style=\"color: #993300;\" href=\"https:\/\/www.sugarcrm.com\/uk\/\">SugarCRM<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Highly customizable sales automation<\/strong><\/em><\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20996 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.09-PM.png\" alt=\"Cloud-based CRM SugarCRM software\" width=\"801\" height=\"362\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.09-PM.png 1132w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.09-PM-300x136.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.09-PM-1024x463.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.09-PM-768x347.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.09-PM-595xh.png 595w\" sizes=\"(max-width: 801px) 100vw, 801px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">SugarCRM provides all the information you require about your clients so that you know where they are in their sales journey.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With SugarCRM, you can remove any blind spots by getting accurate sales predictions; <a href=\"https:\/\/www.engagebay.com\/blog\/sales-tools-sales-techniques\/\">increase conversions<\/a> using intuitive customer tools, and use analytics to arrive at better data-driven decisions.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">High levels of customization<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Drag-and-drop UI<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Salesforce automation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lead and opportunity tracking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Real-time insights<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>SugarCRM offers four plans:<\/p>\n<ul>\n<li><strong>Essentials:<\/strong> Starts at $19\/month for account and contact management, lead and opportunity management, quote management, activity management, intelligent account management, and more.<\/li>\n<li><strong>Standard:<\/strong> Starts at $59\/month for pipeline management, forecasting, omnichannel communication, business process management, and more.<\/li>\n<li><strong>Advanced:<\/strong> Starts at $85\/month for case management, bug tracking, standard support, generative AI, and more.<\/li>\n<li><strong>Premier:<\/strong> Starts at $135\/month for geo-mapping, enhanced forecasting, enhanced support, smart guides, and more.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><b><\/b><\/h4>\n<ul>\n<li>Emphasis on high-definition customer experience (HD-CX) for clarity.<\/li>\n<li>Advanced customization options to fit specific business needs.<\/li>\n<li>Robust sales force automation features enhance efficiency.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Limited reporting capabilities<\/li>\n<li>More complex compared to competitors<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p>G2 rating: 3.8\/5<\/p>\n<figure id=\"attachment_71823\" aria-describedby=\"caption-attachment-71823\" style=\"width: 939px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Sugar-Sell-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_03_54_PM.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-71823 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Sugar-Sell-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_03_54_PM.png\" alt=\"SugarCRM G2 review\" width=\"939\" height=\"355\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Sugar-Sell-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_03_54_PM.png 939w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Sugar-Sell-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_03_54_PM-300x113.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/Sugar-Sell-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_03_54_PM-768x290.png 768w\" sizes=\"(max-width: 939px) 100vw, 939px\" \/><\/a><figcaption id=\"caption-attachment-71823\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/sugar-sell\/reviews\/sugar-sell-review-7517333\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>We have been able to adapt the system to meet the requirements of our business and integrate with other products. We now use the system wholly as a lead management system.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong><em>&#8211; Lauren B, Marketing &amp; Content Team Lead<\/em><\/strong><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"pipedrive\"><strong><span style=\"color: #993300;\">10. <a style=\"color: #993300;\" href=\"https:\/\/www.pipedrive.com\/\">Pipedrive&nbsp;<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Simple, intuitive CRM for sales<\/strong><\/em><\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-20998 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.56-PM.png\" alt=\"Cloud-based CRM Pipedrive\" width=\"800\" height=\"367\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.56-PM.png 1128w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.56-PM-300x138.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.56-PM-1024x470.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.56-PM-768x353.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.18.56-PM-595xh.png 595w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">Pipedrive is an all-in-one cloud-based CRM solution that was designed by sales experts for sales teams. It is one of the best cloud-based CRM software thanks to its ease of setup and affordable pricing.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can get started with Pipedrive with just a few clicks. It also helps you schedule calls and emails, prioritize tasks, and close deals faster.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Drag-and-drop sales pipeline<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Appointment scheduling<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Real-time reports<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customizable dashboards<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Pipedrive offers five plans: <\/span>Essential, Advanced, Professional, Power, and Enterprise.<\/p>\n<ul>\n<li><strong>Essential:<\/strong>&nbsp;The Essential plan costs $24\/month and offers 3,000 daily deals, AI sales assistant, and deal management.<\/li>\n<li><strong>Advanced:<\/strong>&nbsp;The Advanced plan costs $49\/month and offers 10,000 daily deals, customizable email templates, and 2-way email sync.<\/li>\n<li><strong>Professional:<\/strong>&nbsp;The Professional plan costs $69\/month and gives you 100,000 daily deals, contact timelines, team management, formula fields, and more.<\/li>\n<li><strong>Power:<\/strong>&nbsp;The Power plan starts at $79\/month for 200,000 deals, higher limits, and advanced features.<\/li>\n<li><strong>Enterprise:<\/strong>&nbsp;The Enterprise plan is Pipedrive\u2019s most advanced plan, with a starting price of $129\/month. Here, you get unlimited deals, enterprise-level security and features, and more.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li>Visual sales pipeline with drag-and-drop functionality.<\/li>\n<li>Focuses on activity-based selling to drive actions.<\/li>\n<li>Customizable dashboards provide clear sales insights.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Steeper learning curve for advanced features<\/li>\n<li>Limited advanced features<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong>&nbsp;4.2\/5<\/p>\n<figure id=\"attachment_70786\" aria-describedby=\"caption-attachment-70786\" style=\"width: 938px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70786 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Pipedrive-Reviews-Pros-Cons-and-Top-Rated-Features-12-19-2024_07_02_PM.png\" sizes=\"(max-width: 938px) 100vw, 938px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Pipedrive-Reviews-Pros-Cons-and-Top-Rated-Features-12-19-2024_07_02_PM.png 938w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Pipedrive-Reviews-Pros-Cons-and-Top-Rated-Features-12-19-2024_07_02_PM-300x146.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Pipedrive-Reviews-Pros-Cons-and-Top-Rated-Features-12-19-2024_07_02_PM-768x373.png 768w\" alt=\"Pipedrive G2 review\" width=\"938\" height=\"455\"><figcaption id=\"caption-attachment-70786\" class=\"wp-caption-text\">Source: <a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews\/pipedrive-review-10551310\">G2<\/a><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>The Pipedrive lead tracking features and drag-and-drop project features are fantastic. It\u2019s also super easy to create customer contacts and projects.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong><em>\u2013 Ashley S, Director in an SMB<\/em><\/strong><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"monday\"><strong><span style=\"color: #993300;\">11. <a style=\"color: #993300;\" href=\"https:\/\/monday.com\/crm\/\">Monday<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Customizable CRM for workflow automation<\/strong><\/em><\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-21000 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.20.07-PM.png\" alt=\"Cloud-based CRM Monday\" width=\"801\" height=\"357\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.20.07-PM.png 1132w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.20.07-PM-300x134.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.20.07-PM-1024x456.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.20.07-PM-768x342.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.20.07-PM-595xh.png 595w\" sizes=\"(max-width: 801px) 100vw, 801px\" \/><\/p>\n<p>Monday CRM is a web-based customer relationship management system that helps small businesses manage their customer relationships and <a href=\"https:\/\/www.engagebay.com\/blog\/sales-process\/\">sales processes<\/a>.<\/p>\n<p>It includes features such as contact management, task management, opportunity tracking, and invoicing.<\/p>\n<p>Monday is designed to be easy to use and helps businesses keep track of their customer relationships in one central place.<\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customer tracking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Workflow automation<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Customizable dashboards<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>Monday offers four plans:<\/p>\n<ul>\n<li><strong>Basic:<\/strong> Starts at $12\/month for unlimited customizable pipelines, unlimited contacts, templates for lead and deal management, and more.<\/li>\n<li><strong>Standard:<\/strong> Starts at $17\/month for 2-way email integration, AI email generator, activity management, custom <a href=\"https:\/\/www.engagebay.com\/blog\/crm-integration\/\">CRM integrations<\/a>, and more.<\/li>\n<li><strong>Pro:<\/strong> Starts at $28\/month for sales forecasting, email templates, email tracking and automation, sequences, mass emails, and more.<\/li>\n<li><strong>Enterprise:<\/strong> Custom-priced. Offers lead scoring, team goals, advanced analytics, enterprise-grade automation, multi-level permissions, and HIPAA compliance.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li>Combines CRM with project management for holistic oversight.<\/li>\n<li>Visually intuitive and customizable workspaces.<\/li>\n<li>Automated workflows streamline sales processes.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Mobile app limitations<\/li>\n<li>Difficult for new users because of complexity<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong> 4.6\/5<\/p>\n<figure id=\"attachment_71825\" aria-describedby=\"caption-attachment-71825\" style=\"width: 937px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/monday-CRM-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_04_01_PM.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-71825 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/monday-CRM-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_04_01_PM.png\" alt=\"Monday CRM G2 review\" width=\"937\" height=\"398\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/monday-CRM-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_04_01_PM.png 937w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/monday-CRM-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_04_01_PM-300x127.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/monday-CRM-Reviews-2025-Details-Pricing-Features-G2-02-05-2025_04_01_PM-768x326.png 768w\" sizes=\"(max-width: 937px) 100vw, 937px\" \/><\/a><figcaption id=\"caption-attachment-71825\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/monday-crm\/reviews\/monday-crm-review-10682336\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\">I use Monday CRM on a daily basis at work. As a Business Development Manager, I need to track the details of all my interactions with thousands of clients and follow where they are on the sales journey, which Monday CRM allows me to do.<\/span><\/p>\n<p><span style=\"color: #008000;\"><strong>&#8211; Brooke O, Business Development Manager<\/strong><\/span><\/p><\/blockquote>\n<hr>\n<h3 id=\"lacrm\"><strong><span style=\"color: #993300;\">12. <a style=\"color: #993300;\" href=\"https:\/\/www.lessannoyingcrm.com\/\">Less Annoying CRM<\/a><\/span><\/strong><\/h3>\n<p><span style=\"color: #999999;\"><em><strong>Simplified CRM for easy setup<\/strong><\/em><\/span><\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-21002 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.21.02-PM.png\" alt=\"Cloud-based CRM Less Annoying\" width=\"801\" height=\"367\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.21.02-PM.png 1130w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.21.02-PM-300x138.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.21.02-PM-1024x469.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.21.02-PM-768x352.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Screenshot-2022-04-06-at-1.21.02-PM-595xh.png 595w\" sizes=\"(max-width: 801px) 100vw, 801px\" \/><\/p>\n<p><span style=\"font-weight: 400;\">If you are looking for a CRM system that has a variety of tools to streamline your sales process, look no further than Less Annoying CRM.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It has an in-built calendar to organize your schedule in one place, access all your notes, files, tasks, and pipeline details on a single platform.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, the Less Annoying CRM is quite easy to set up. You can create your dashboard with just a few simple clicks.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Key features<\/strong><\/span><\/h4>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Contact management<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Lead and pipeline tracking<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Mobile access<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Easy customization<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Team collaboration<\/span><\/li>\n<\/ul>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Less Annoying CRM has a simple and straightforward pricing model.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It starts at $15 per user per month, irrespective of the size of your business.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, you can sign up for a 30-day free trial. Businesses that want customized plans can contact the Less Annoying sales team directly.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>USP<\/strong><\/span><\/h4>\n<ul>\n<li>Simplified design ensures ease of use for all users.<\/li>\n<li>Affordable flat-rate pricing model.<\/li>\n<li>Focuses on essential features without unnecessary complexity.<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/h4>\n<ul>\n<li>Performance issues<\/li>\n<li>A single pricing model can be a disadvantage for some businesses<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><strong>G2 review<\/strong><\/span><\/h4>\n<p><strong>G2 rating:<\/strong>&nbsp;4.7\/5<\/p>\n<figure id=\"attachment_70796\" aria-describedby=\"caption-attachment-70796\" style=\"width: 938px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-70796 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Less-Annoying-CRM-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_57_PM.png\" sizes=\"(max-width: 938px) 100vw, 938px\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Less-Annoying-CRM-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_57_PM.png 938w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Less-Annoying-CRM-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_57_PM-300x132.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/12\/Less-Annoying-CRM-Reviews-2024-Details-Pricing-Features-G2-12-19-2024_07_57_PM-768x337.png 768w\" alt=\"Less Annoying CRM G2 review\" width=\"938\" height=\"412\"><figcaption id=\"caption-attachment-70796\" class=\"wp-caption-text\"><em>Source: <a href=\"https:\/\/www.g2.com\/products\/less-annoying-crm\/reviews\/less-annoying-crm-review-9672674\">G2<\/a><\/em><\/figcaption><\/figure>\n<blockquote><p><span style=\"color: #008000;\"><em>After many attempts with different CRM systems, I stumbled upon Less Annoying CRM. This is a super simple CRM that helps me as a salesperson to keep all my promises, remember what I have promised, and get an overview of where I am in the processes.<\/em><\/span><\/p>\n<p><span style=\"color: #008000;\"><strong><em>\u2013 Andreas I, Senior sales representative for an SMB<\/em><\/strong><\/span><\/p><\/blockquote>\n<p><a href=\"https:\/\/www.engagebay.com\/email-templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-66157 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png\" alt=\"Banner promoting over 1,000 free HTML email templates from EngageBay. Customize and send beautiful, easy-to-use email templates for impactful marketing campaigns. Try for free.\" width=\"770\" height=\"206\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png 770w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-300x80.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-768x205.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/p>\n<hr>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><span style=\"color: #339966;\"><strong>Conclusion<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Many companies are looking for ways to move away from traditional on-premises CRM software and to the cloud. There are many reasons for this shift, but the most common ones are that cloud-based CRM software is more cost-effective and easier to implement and manage.<\/p>\n<p>On-premises CRM software can be expensive to purchase and maintain. It also requires a certain level of IT expertise to properly install and configure the software.<\/p>\n<p>Cloud-based CRM software, on the other hand, is much less expensive and can be up and running quickly and easily. It also doesn\u2019t require nearly as much IT expertise to manage.<\/p>\n<p>If you have a small business or company to run and grow, we recommend EngageBay the most from this list of cloud-based CRM software.<\/p>\n<p>That&#8217;s because EngageBay is a comprehensive CRM solution for small business owners, while other <a href=\"https:\/\/www.engagebay.com\/products\/crm\">CRM software<\/a> can get really expensive with a powerful feature set.<\/p>\n<p>If you&#8217;d like to know more, feel free to <a href=\"https:\/\/app.engagebay.com\/signup\">sign up<\/a> or book a <a href=\"https:\/\/meetings.engagebay.com\/book-demo\">demo<\/a>.<\/p>\n<p><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f449.svg\" alt=\"\ud83d\udc49\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Boost your travel agency's success with the ultimate CRM software \u2013 dive into our comprehensive guide today! \ud83c\udf1f&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:14851,&quot;3&quot;:{&quot;1&quot;:0},&quot;4&quot;:{&quot;1&quot;:2,&quot;2&quot;:16250872},&quot;12&quot;:0,&quot;14&quot;:{&quot;1&quot;:2,&quot;2&quot;:3621201},&quot;15&quot;:&quot;S\u00f6hne, ui-sans-serif, system-ui, -apple-system, \\&quot;Segoe UI\\&quot;, Roboto, Ubuntu, Cantarell, \\&quot;Noto Sans\\&quot;, sans-serif, \\&quot;Helvetica Neue\\&quot;, Arial, \\&quot;Apple Color Emoji\\&quot;, \\&quot;Segoe UI Emoji\\&quot;, \\&quot;Segoe UI Symbol\\&quot;, \\&quot;Noto Color Emoji\\&quot;&quot;,&quot;16&quot;:12}\"><em>Boost your travel agency\u2019s success with the ultimate <a href=\"https:\/\/www.engagebay.com\/blog\/travel-agency-crm-software\/\" data-wpel-link=\"internal\">travel CRM software<\/a> \u2013 dive into our comprehensive guide today!<\/em> <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f31f.svg\" alt=\"\ud83c\udf1f\"><\/span><\/p>\n<p><em>Updated for freshness and SEO by <a href=\"https:\/\/www.engagebay.com\/blog\/author\/abdul-bashid\/\">Abdul Bashid<\/a>.&nbsp;<\/em><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_6268678992035840' data-id='6268678992035840'><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Every business wants to delight its customers.&nbsp; However, in today\u2019s fast-paced world, traditional marketing tools are not enough. 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