{"id":23350,"date":"2025-06-11T06:15:09","date_gmt":"2025-06-11T06:15:09","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=23350"},"modified":"2026-02-26T09:11:20","modified_gmt":"2026-02-26T09:11:20","slug":"best-free-crm-apps","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/","title":{"rendered":"Free CRM Apps: 9 Best Free CRM Software"},"content":{"rendered":"<p>Free CRM apps are revolutionizing how small teams manage contacts without spending a dime in recent times.<\/p>\r\n<p><span style=\"font-weight: 400;\">Whether you are a freelancer, a small business owner, or run a multinational corporation, using CRM software has become essential these days.\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">CRM apps enable companies to streamline their business processes and improve customer experience. They help organizations improve workflow efficiency, automate repetitive tasks, and manage relationships with all stakeholders.<\/span><\/p>\r\n<p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#Why_Free_CRM_Apps_Matter_for_Small_Businesses\" >Why Free CRM Apps Matter for Small Businesses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#Key_Features_to_Look_For_in_Free_CRM_Apps\" >Key Features to Look For in Free CRM Apps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#Pros_Cons_of_Free_CRM_Apps\" >Pros &amp; Cons of Free CRM Apps<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#Pros_of_Free_CRM_Apps\" >Pros of Free CRM Apps<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#Cons_of_Free_CRM_Apps\" >Cons of Free CRM Apps<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#The_Best_Free_CRM_Apps\" >The Best Free CRM Apps<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#1_EngageBay_A_Leading_Free_CRM_App\" >1. EngageBay: A Leading Free CRM App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#2_Zoho_A_Customizable_Free_CRM_App\" >2. Zoho: A Customizable Free CRM App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#3_Monday_A_Visual_Free_CRM_App\" >3. Monday: A Visual Free CRM App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#4_Keap_An_Automation-Focused_Free_CRM_App\" >4. Keap: An Automation-Focused Free CRM App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#5_Funnel_A_Simple_Free_CRM_App\" >5. Funnel: A Simple Free CRM App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#6_Streak_A_Gmail-Based_Free_CRM_App\" >6. Streak: A Gmail-Based Free CRM App\u00a0<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#7_Copper_A_Google-Friendly_Free_CRM_App\" >7. Copper: A Google-Friendly Free CRM App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#8_Drag_A_Kanban-Style_Free_CRM_App\" >8. Drag: A Kanban-Style Free CRM App<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#9_Agile_CRM_A_Feature-Rich_Free_CRM_App\" >9. Agile CRM: A Feature-Rich Free CRM App<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.engagebay.com\/blog\/best-free-crm-apps\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n<br \/><iframe title=\"Top CRM for Small Businesses 2024\" src=\"https:\/\/www.youtube.com\/embed\/JMJr5JW7dDg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\r\n<p style=\"text-align: center;\"><em><strong>Top CRM for Small Businesses<\/strong><\/em><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Why_Free_CRM_Apps_Matter_for_Small_Businesses\"><\/span><span style=\"color: #339966;\">Why Free CRM Apps Matter for Small Businesses<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>Free CRM apps are important for small businesses because they level the playing field.<\/p>\r\n<p>When you&#8217;re juggling sales, customer service, and marketing on a tight budget, having a reliable, no-cost tool to organize your contacts, track deals, and follow up with leads can be a game-changer.<\/p>\r\n<blockquote>\r\n<p style=\"text-align: center;\"><strong>Free CRM apps help you organize contacts, track deals, and run reports\u2014all at zero cost.<\/strong><\/p>\r\n<\/blockquote>\r\n<p>These apps let small teams punch above their weight\u2014staying connected, responsive, and efficient without having to invest in expensive software or dedicated IT staff.<\/p>\r\n<p>It\u2019s not just about saving money; it\u2019s about gaining the clarity and control you need to grow.<\/p>\r\n<p><strong>Benefits of free CRM apps:<\/strong><\/p>\r\n<p><strong><img decoding=\"async\" class=\"size-large wp-image-74494 aligncenter\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-benefits-infographic-683x1024.png\" alt=\"Infographic showing benefits of free CRM apps\" width=\"683\" height=\"1024\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-benefits-infographic-683x1024.png 683w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-benefits-infographic-200x300.png 200w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-benefits-infographic-768x1152.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-benefits-infographic.png 1024w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/>\u00a0<\/strong><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Key_Features_to_Look_For_in_Free_CRM_Apps\"><\/span><span style=\"color: #339966;\">Key Features to Look For in Free CRM Apps<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<ul>\r\n<li data-start=\"55\" data-end=\"192\">\r\n<p data-start=\"57\" data-end=\"192\"><strong data-start=\"57\" data-end=\"90\">No-cost contact &amp; deal limits: <\/strong>Ensure the CRM offers a generous number of contacts and deals without forcing you to upgrade early.<\/p>\r\n<\/li>\r\n<li data-start=\"194\" data-end=\"308\">\r\n<p data-start=\"196\" data-end=\"308\"><strong data-start=\"196\" data-end=\"225\">Built-in email automation: <\/strong>Look for automated email sequences to nurture leads and save time on follow-ups.<\/p>\r\n<\/li>\r\n<li data-start=\"310\" data-end=\"425\">\r\n<p data-start=\"312\" data-end=\"425\"><strong data-start=\"312\" data-end=\"338\">Customizable pipelines: <\/strong>A flexible pipeline helps you tailor deal stages to match your unique sales process.<\/p>\r\n<\/li>\r\n<li data-start=\"427\" data-end=\"553\">\r\n<p data-start=\"429\" data-end=\"553\"><strong data-start=\"429\" data-end=\"455\">Reporting &amp; dashboards: <\/strong>Access visual reports and performance metrics to track progress and make data-driven decisions.<\/p>\r\n<\/li>\r\n<li data-start=\"555\" data-end=\"683\" data-is-last-node=\"\">\r\n<p data-start=\"557\" data-end=\"683\" data-is-last-node=\"\"><strong data-start=\"557\" data-end=\"584\">Mobile app availability: <\/strong>A mobile-friendly CRM lets you manage contacts and deals on the go, wherever business takes you.<\/p>\r\n<\/li>\r\n<\/ul>\r\n<h2><span class=\"ez-toc-section\" id=\"Pros_Cons_of_Free_CRM_Apps\"><\/span><span style=\"color: #339966;\">Pros &amp; Cons of Free CRM Apps<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<h3><span class=\"ez-toc-section\" id=\"Pros_of_Free_CRM_Apps\"><\/span><span style=\"color: #993300;\"><strong data-start=\"116\" data-end=\"141\">Pros of Free CRM Apps<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<ol data-start=\"143\" data-end=\"675\">\r\n<li data-start=\"143\" data-end=\"235\">\r\n<p data-start=\"146\" data-end=\"235\"><strong data-start=\"146\" data-end=\"168\">Zero Cost to Start: <\/strong>Ideal for startups and small businesses with limited budgets.<\/p>\r\n<\/li>\r\n<li data-start=\"237\" data-end=\"353\">\r\n<p data-start=\"240\" data-end=\"353\"><strong data-start=\"240\" data-end=\"267\">Basic Features Included: <\/strong>Core tools like contact management, deal tracking, and email are often included.<\/p>\r\n<\/li>\r\n<li data-start=\"355\" data-end=\"462\">\r\n<p data-start=\"358\" data-end=\"462\"><strong data-start=\"358\" data-end=\"380\">Low Learning Curve: <\/strong>Free plans usually focus on simplicity, making them easier to adopt quickly.<\/p>\r\n<\/li>\r\n<li data-start=\"464\" data-end=\"575\">\r\n<p data-start=\"467\" data-end=\"575\"><strong data-start=\"467\" data-end=\"497\">Scalable Options Available: <\/strong>Many free CRMs offer seamless upgrades to paid plans as your needs grow.<\/p>\r\n<\/li>\r\n<li data-start=\"577\" data-end=\"675\">\r\n<p data-start=\"580\" data-end=\"675\"><strong data-start=\"580\" data-end=\"601\">Great for Testing: <\/strong>Lets you experiment with CRM workflows without financial commitment.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<h3><span class=\"ez-toc-section\" id=\"Cons_of_Free_CRM_Apps\"><\/span><span style=\"color: #993300;\"><strong data-start=\"116\" data-end=\"141\">Cons of Free CRM Apps<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<ol>\r\n<li data-start=\"715\" data-end=\"825\">\r\n<p data-start=\"718\" data-end=\"825\"><strong data-start=\"718\" data-end=\"738\">Limited Features: <\/strong>Advanced capabilities like automation, integrations, and analytics may be locked.<\/p>\r\n<\/li>\r\n<li data-start=\"827\" data-end=\"923\">\r\n<p data-start=\"830\" data-end=\"923\"><strong data-start=\"830\" data-end=\"853\">User &amp; Contact Caps: <\/strong>Most free plans restrict the number of users or contact records.<\/p>\r\n<\/li>\r\n<li data-start=\"925\" data-end=\"1016\">\r\n<p data-start=\"928\" data-end=\"1016\"><strong data-start=\"928\" data-end=\"950\">Basic Support Only: <\/strong>Priority or live support is usually reserved for paid users.<\/p>\r\n<\/li>\r\n<li data-start=\"1018\" data-end=\"1113\">\r\n<p data-start=\"1021\" data-end=\"1113\"><strong data-start=\"1021\" data-end=\"1043\">Fewer Integrations: <\/strong>May lack native integrations with third-party tools you rely on.<\/p>\r\n<\/li>\r\n<li data-start=\"1115\" data-end=\"1224\" data-is-last-node=\"\">\r\n<p data-start=\"1118\" data-end=\"1224\" data-is-last-node=\"\"><strong data-start=\"1118\" data-end=\"1147\">Data Portability Concerns: <\/strong>Some free CRMs make it harder to export data or switch platforms later.<\/p>\r\n<\/li>\r\n<\/ol>\r\n<p><span style=\"font-weight: 400;\">In this listicle, we&#8217;ll go over the best free CRM apps.<\/span><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"The_Best_Free_CRM_Apps\"><\/span><strong><span style=\"color: #339966;\">The Best Free CRM Apps<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p>Let&#8217;s dive in.<\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"1_EngageBay_A_Leading_Free_CRM_App\"><\/span><span style=\"color: #993300;\"><strong>1. EngageBay: A Leading Free CRM App<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/EngageBay-homepage-2025.jpg\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-72116\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/EngageBay-homepage-2025.jpg\" alt=\"EngageBay homepage 2025\" width=\"1907\" height=\"837\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/EngageBay-homepage-2025.jpg 1907w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/EngageBay-homepage-2025-300x132.jpg 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/EngageBay-homepage-2025-1024x449.jpg 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/EngageBay-homepage-2025-768x337.jpg 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/EngageBay-homepage-2025-1536x674.jpg 1536w\" sizes=\"(max-width: 1907px) 100vw, 1907px\" \/><\/a><\/p>\r\n<p><span style=\"font-weight: 400;\">To begin with, <a href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a> is an all-in-one CRM tool that serves all your marketing, sales, and customer support needs.\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It has four types of tools, including an All-in-One Suite, Marketing Bay, CRM &amp; Sales, and Service Bay. You can go for a separate bay or choose the all-in-one to streamline your entire business process using a single platform.\u00a0<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Some of its vast functionalities include, but are not limited to, running ads on multiple channels, attracting the target audience with its <a href=\"https:\/\/www.engagebay.com\/marketing\/landing-pages\">built-in landing page<\/a> and email templates, automating workflows, and giving a holistic view of your customers.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\"><strong>In fact, EngageBay is recommended by leading marketers such as Neil Patel, Jeff Bullas, and Shane Barker. Here\u2019s what Neil Patel has to say:<\/strong>\u00a0<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"alignnone wp-image-23493 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Neil-Patel_review.png\" alt=\"EngageBay review by Neil Patel screenshot\" width=\"1268\" height=\"734\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Neil-Patel_review.png 1268w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Neil-Patel_review-300x174.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Neil-Patel_review-1024x593.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Neil-Patel_review-768x445.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Neil-Patel_review-595xh.png 595w\" sizes=\"(max-width: 1268px) 100vw, 1268px\" \/><\/p>\r\n<p style=\"text-align: center;\"><a href=\"https:\/\/neilpatel.com\/blog\/best-crm-software\/\"><span style=\"font-weight: 400;\">Source<\/span><\/a><\/p>\r\n<p><span style=\"font-weight: 400;\">Moreover, it integrates with over 150+ apps, including Zapier, Mailgun, Shopify, Stripe, QuickBooks, DocuSign, LinkedIn, JustCall, CallHippo, and so on.<\/span><\/p>\r\n<p><strong>EngagBay has bagged many awards from top user review platforms such as <a href=\"https:\/\/www.capterra.com\/p\/178819\/EngageBay-Marketing\/\">Capterra<\/a>, G2, GetApp, SoftwareWorld, SourceForge, and SoftwareAdvice.\u00a0<\/strong><\/p>\r\n<figure id=\"attachment_15010\" aria-describedby=\"caption-attachment-15010\" style=\"width: 623px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-15010 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/engagebay-awards.png\" alt=\"engagebay-awards\" width=\"623\" height=\"374\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/engagebay-awards.png 623w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/engagebay-awards-300x180.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/08\/engagebay-awards-595xh.png 595w\" sizes=\"(max-width: 623px) 100vw, 623px\" \/><figcaption id=\"caption-attachment-15010\" class=\"wp-caption-text\"><strong><em>EngageBay awards<\/em><\/strong><\/figcaption><\/figure>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li><b>Segmentation: <\/b><span style=\"font-weight: 400;\">EngagBay lets you segregate your customers into different categories based on various filters, including age, demographics, likes, dislikes, and so on. Segmentation helps you target customers as you can then personalize the content according to your needs. You can also create time-specific segments to send emails at specific time periods.<\/span><\/li>\r\n<li><b>Deal Management: <\/b><span style=\"font-weight: 400;\">EngageBay\u2019s deal management feature helps you capture the right deals, track them in real-time, and trigger automated workflows whenever a deal is won or lost. Using the drag-and-drop feature, you can assign deals to different milestones and monitor their progress.\u00a0<\/span><\/li>\r\n<li><b>Proposals: <\/b><span style=\"font-weight: 400;\">It helps you create the proper sales proposal that enables effective targeting of clients. You can perform better competitor analysis, provide deep insights into <a href=\"https:\/\/www.engagebay.com\/blog\/buyer-persona\/\">buyer persona<\/a>, and boast built-in templates that inform whether a customer has accepted your proposal.<\/span><\/li>\r\n<li><b>A\/B Testing: <\/b><span style=\"font-weight: 400;\">An important feature of EngagBay\u2019s CRM software is A\/B testing. Using the feature, you can conduct multiple landing page trials to understand what works for your audience and what doesn\u2019t. You can either choose from EngageBay\u2019s in-built landing page templates or code your own website, group your clients to maximize conversions, and get insightful reports on which version of your landing page works best.<\/span><\/li>\r\n<li><b>Email Broadcast: <\/b><span style=\"font-weight: 400;\">To ensure that your emails maximize conversions, use EngageBay\u2019s email broadcast feature. With email broadcasting, you can target clients better through contact list segmentation and track your campaign performance using metrics like email open rates, link clicks, and bounced emails. Moreover, it enables you to schedule time to broadcast emails and use A\/B testing to understand how to execute email campaigns more effectively.\u00a0<\/span><\/li>\r\n<\/ul>\r\n<p><iframe title=\"Free CRM Solution \u2013 EngageBay\" src=\"https:\/\/www.youtube.com\/embed\/PSaXJAC4XPg\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\r\n<p style=\"text-align: center;\"><em> <strong data-start=\"192\" data-end=\"248\">Free CRM Solution for Small Business \u2013 EngageBay CRM<\/strong><\/em><\/p>\r\n<p>Learn more about EngageBay&#8217;s Free CRM app <a href=\"https:\/\/www.engagebay.com\/crm\/free-crm-software\">here<\/a>.<\/p>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">One of the major advantages of EngageBay\u2019s CRM platform is its excellent UI. The user interface is easy to set up and navigate and helps streamline workflows, helping organizations serve clients better. Moreover, its low-cost pricing model makes it a suitable tool for both small and large businesses.\u00a0<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">A drawback of EngageBay is its conversational mailbox. A lack of autofill feature makes it time-consuming for sales reps to reply to messages that have already been sent to a contact. They need to manually enter the email address of a prospect or client rather than it being filled automatically in the \u2018To\u2019 field.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"2_Zoho_A_Customizable_Free_CRM_App\"><\/span><span style=\"color: #993300;\"><strong>2. Zoho: A Customizable Free CRM App<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23356\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-9.57.52-AM.png\" alt=\"Zoho CRM\" width=\"1252\" height=\"588\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-9.57.52-AM.png 1252w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-9.57.52-AM-300x141.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-9.57.52-AM-1024x481.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-9.57.52-AM-768x361.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-9.57.52-AM-595xh.png 595w\" sizes=\"(max-width: 1252px) 100vw, 1252px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.zoho.com\/crm\/free-crm.html\">Zoho CRM<\/a> is a powerful free personal contact management software that helps nurture customer relationships by improving engagement, increasing conversion, and reaching them through multiple channels.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li><b>Account Management: <\/b><span style=\"font-weight: 400;\">With the account management feature, you can manage contacts better and faster, as Zoho helps you place all deals associated with a particular organization under a single category.<\/span><\/li>\r\n<li><b>Check-in Feature:<\/b><span style=\"font-weight: 400;\"> Zoho\u2019s contact management system makes it easy to record your meetings with customers on the <a href=\"https:\/\/embrace.io\/product\/mobile-rum\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">mobile app<\/a>. You can then even notify your colleagues about a new lead generation.\u00a0<\/span><\/li>\r\n<li><b>Multiple Touchpoints: <\/b><span style=\"font-weight: 400;\">It makes it easy for your customers to reach out to you through various channels, including social media, website, calls, live chat, etc. Zoho collects information from all integrated channels and creates a single database.\u00a0<\/span><\/li>\r\n<li><b>Analytics: <\/b><span style=\"font-weight: 400;\">Zoho\u2019s CRM tool helps you make smarter and informed decisions using its reporting analytics tool. The analytics feature lets you know the best time for calling your leads, the best day to send emails, and so much more.\u00a0<\/span><\/li>\r\n<li><b>Conversational AI: <\/b><span style=\"font-weight: 400;\">Zia, Zoho\u2019s conversational AI assistant, provides you with intelligent alerts whenever a deal closes, identifies high-quality leads, and gives you reminders on when you should contact your prospects.<\/span><\/li>\r\n<li><b>Canvas Design Studio: <\/b><span style=\"font-weight: 400;\">Want a customized CRM for your business? Zoho helps you do exactly that. Its Canvas Design Studio allows you to create a stylized CRM dashboard with a variety of built-in templates and a drag-and-drop feature that helps you see only the features and tools you want.<\/span><\/li>\r\n<\/ul>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">A key advantage of Zoho CRM is that it helps businesses improve client engagement. Its contact management and lead management features have enabled companies to have better interactions with potential and existing customers, thus enhancing their satisfaction level.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Although Zoho performs well in terms of CRM features, it can take time to understand and navigate. Moreover, some clients have also found its customer support to be slow at times.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"3_Monday_A_Visual_Free_CRM_App\"><\/span><strong><span style=\"color: #993300;\">3. Monday: A Visual Free CRM App<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23363\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.05.47-AM.png\" alt=\"Mailchimp free customer database app\" width=\"1250\" height=\"580\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.05.47-AM.png 1250w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.05.47-AM-300x139.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.05.47-AM-1024x475.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.05.47-AM-768x356.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.05.47-AM-595xh.png 595w\" sizes=\"(max-width: 1250px) 100vw, 1250px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/monday.com\/crm\">Monday.com<\/a> is a simple contact management software that helps you identify, collect, and centralize all leads on a single platform.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li><b>Lead Management: <\/b><span style=\"font-weight: 400;\">From your contact database,<\/span> <span style=\"font-weight: 400;\">it helps you identify high-quality leads and automatically score them based on various parameters.<\/span><\/li>\r\n<li><b>Deal Management: <\/b><span style=\"font-weight: 400;\">With deal management, you can customize your sales pipeline and track the progress of your deals as they progress through the sales funnel.<\/span><\/li>\r\n<li><b>Account Management: <\/b><span style=\"font-weight: 400;\">Account management gives you a <a href=\"https:\/\/www.engagebay.com\/crm\/360-degree-customer-view\">360-degree view<\/a> of your customers and maintains a record of all your interactions with them.<\/span><\/li>\r\n<li><b>Post-sales Management: <\/b><span style=\"font-weight: 400;\">Improves customer relationships by helping you stay on top of client projects, tracking progress, and onboarding.<\/span><\/li>\r\n<li><b>Task Management: <\/b><span style=\"font-weight: 400;\">This allows you to automate workflows and automatically assign leads to reps.<\/span><\/li>\r\n<\/ul>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">What most users like about Monday is its ability to adapt to various business needs. With its customizable and versatile dashboard, you can prioritize your requirements and arrange features that best suit your style.\u00a0<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Despite its positives, Monday has certain drawbacks, including slow customer service. Furthermore, once you decide to upgrade your plan, it can get expensive compared to similar alternatives.\u00a0<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"4_Keap_An_Automation-Focused_Free_CRM_App\"><\/span><strong><span style=\"color: #993300;\">4. Keap: An Automation-Focused Free CRM App<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23367\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.07.06-AM.png\" alt=\"Keap: free contacts manager\" width=\"1260\" height=\"626\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.07.06-AM.png 1260w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.07.06-AM-300x149.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.07.06-AM-1024x509.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.07.06-AM-768x382.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.07.06-AM-595xh.png 595w\" sizes=\"(max-width: 1260px) 100vw, 1260px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/keap.com\/\">Keap<\/a> is a CRM platform that boasts a free customer database app and helps you send emails and texts, make payments, and create landing pages on a single platform.\u00a0<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li><b>Lead Tracking: <\/b><span style=\"font-weight: 400;\">Helps boost sales by identifying good quality leads and tracking them as they move through the different stages of the sales funnel.<\/span><\/li>\r\n<li><b>Data Enrichment: <\/b><span style=\"font-weight: 400;\">Ensures that all data is up to date by adding or removing customer information. Up-to-date reporting also helps you check the status of every lead by tracking their sales activity and behavior.<\/span><\/li>\r\n<li><b>Lead Scoring: <\/b><span style=\"font-weight: 400;\">Allows you to assess a prospect\u2019s level of interest based on their levels of engagement. This helps you differentiate between active and inactive leads as well as understand which leads are more likely to convert.<\/span><\/li>\r\n<li><b>Appointment Scheduling: <\/b><span style=\"font-weight: 400;\">Helps you create or schedule appointments and meetings based on availability and follow-ups with clients.<\/span><\/li>\r\n<li><b>Sales Pipeline: <\/b><span style=\"font-weight: 400;\">The sales pipeline feature enables you to move leads faster by identifying and addressing any roadblocks, close more deals, and get real-time updates as they progress through different stages.<\/span><\/li>\r\n<\/ul>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Keap is known to make the sales process efficient by helping businesses generate and mail invoices, send out newsletters, create landing pages, and manage contacts, all on a single platform. This has helped boost productivity and ultimately improve customer satisfaction.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">While Keap\u2019s email automation feature might be easy to use, you need to batch-download the contacts from the CRM, which is time-consuming and affects the productivity of sales teams.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"5_Funnel_A_Simple_Free_CRM_App\"><\/span><strong><span style=\"color: #993300;\">5. Funnel: A Simple Free CRM App<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23370\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.08.17-AM.png\" alt=\"funnel: best free contact management software\" width=\"1254\" height=\"586\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.08.17-AM.png 1254w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.08.17-AM-300x140.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.08.17-AM-1024x479.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.08.17-AM-768x359.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.08.17-AM-595xh.png 595w\" sizes=\"(max-width: 1254px) 100vw, 1254px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">Funnel is a CRM platform that helps you track leads, manage follow-ups, and stay updated on customer progress so that you don\u2019t lose any deals. You get access to this contact management software free of cost.\u00a0<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li><b>Contact Forms: <\/b><span style=\"font-weight: 400;\">Helps code and create your own forms that you can embed on your website to capture visitor information and expand the subscriber base. Its free customer database app keeps all your contact information organized.<\/span><\/li>\r\n<li><b>Deal Management: <\/b><span style=\"font-weight: 400;\">With deal management, you can segregate prospects using various filters and the stage of the sales process they are in.<\/span><\/li>\r\n<li><b>Contact Management: <\/b><span style=\"font-weight: 400;\">Helps automatically build a profile of potential clients based on information provided on contact forms.<\/span><\/li>\r\n<li><b>Proposals: <\/b><span style=\"font-weight: 400;\">Funnel enables you to create rich sales proposals according to buyer persona to help you capture as many leads as possible.<\/span><\/li>\r\n<li><b>Task Management: <\/b><span style=\"font-weight: 400;\">Helps you organize, assign, and prioritize tasks on a single platform, set deadlines, track progress, and set goals.<\/span><\/li>\r\n<\/ul>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">One of the best features of Funnel has been its ease of use. It has a user-friendly interface, helps create web forms without much coding, and automates manual tasks.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">The lack of integrations with well-known apps such as Facebook Messenger has made it difficult for Funnel users to contact prospects and collect information about the target audience.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"6_Streak_A_Gmail-Based_Free_CRM_App\"><\/span><span style=\"color: #993300;\"><strong>6. Streak: A Gmail-Based Free CRM App\u00a0<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-24053\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-21-at-3.24.32-PM.png\" alt=\"streak crm\" width=\"1228\" height=\"1004\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-21-at-3.24.32-PM.png 1228w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-21-at-3.24.32-PM-300x245.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-21-at-3.24.32-PM-1024x837.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-21-at-3.24.32-PM-768x628.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-21-at-3.24.32-PM-595xh.png 595w\" sizes=\"(max-width: 1228px) 100vw, 1228px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.streak.com\/\">Streak<\/a> is one of the best free CRM for Gmail that helps generate leads, support tickets, and manage investors \u2013 right from your Gmail. In fact, it was awarded the Google Technology Partner of the Year for a fully functional Gmail-integrated CRM. It seamlessly integrates with all of G Suite, including calendar, drive, and sheets.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>View Tracking:<\/b><span style=\"font-weight: 400;\"> Instantly know whenever someone opens and views your email. You receive a notification for the same, allowing you to follow up with those who may have missed it.\u00a0<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Scheduling:<\/b><span style=\"font-weight: 400;\"> You can schedule sending of emails directly within your Gmail. You can even edit or cancel your scheduled messages.\u00a0<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Personalization:<\/b><span style=\"font-weight: 400;\"> Streak lets you personalize mass emails with recipient names, company details, or any other data from your pipeline. You can preview your messages before sending them.\u00a0<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Contact Management:<\/b><span style=\"font-weight: 400;\"> Easily generate contact groups from your pipeline or import CSV file and send emails in bulk.\u00a0<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Snippets:<\/b><span style=\"font-weight: 400;\"> Insert canned responses and save time by avoiding rewriting emails. Create email templates, shareable across teams.\u00a0<\/span><\/li>\r\n<\/ul>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">What makes Streak the preferred choice is its ability to deliver all the features it promises\u2013 tracking emails, automated email templates, or customizable CRM.\u00a0<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">One drawback about Streak is that you don\u2019t get accessibility to all its feature from the mobile version.\u00a0<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"7_Copper_A_Google-Friendly_Free_CRM_App\"><\/span><span style=\"color: #993300;\"><strong>7. Copper: A Google-Friendly Free CRM App<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23380\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.13.45-AM.png\" alt=\"copper: free CRM with Gmail integration\" width=\"1242\" height=\"576\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.13.45-AM.png 1242w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.13.45-AM-300x139.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.13.45-AM-1024x475.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.13.45-AM-768x356.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.13.45-AM-595xh.png 595w\" sizes=\"(max-width: 1242px) 100vw, 1242px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.copper.com\/\">Copper<\/a> is a sales and marketing platform that boasts a free CRM with Gmail integration. It is completely integrated with Google Workspace and provides complete visibility into your sales pipeline, helping you close deals faster.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li><b>Google Workspace CRM: <\/b><span style=\"font-weight: 400;\">Copper\u2019s integration with GSuite allows you to seamlessly navigate between Gmail, Drive, and Calendar. This helps you add contacts, schedule appointments, collaborate across teams, and access documents on a single workspace without switching between tabs.<\/span><\/li>\r\n<li><b>Mobile App: <\/b><span style=\"font-weight: 400;\">Copper\u2019s mobile CRM app helps you access your customer database from anywhere, anytime. Using the mobile CRM application, you can nurture new leads, track the real-time status of deals, and record notes by speaking into your phone.<\/span><\/li>\r\n<li><b>Report Generation: <\/b><span style=\"font-weight: 400;\">Helps provide a 360-degree view into your sales and marketing campaigns, customize insights using Copper\u2019s data, and schedule report creation and delivery. It also includes built-in reporting templates to allow you to create reports with just a few simple clicks.<\/span><\/li>\r\n<li><b>Project Management: <\/b><span style=\"font-weight: 400;\">Helps collaborate between teams, automates workflows, assigns tasks according to individual deals, and provides insights into revenue generated.<\/span><\/li>\r\n<li><b>Sales Automation: <\/b><span style=\"font-weight: 400;\">Automates task creation and allocation, updates contact profiles and deal statuses, sends real-time notifications whenever a deal requires attention, and provides built-in email templates to send personalized messages to clients.<\/span><\/li>\r\n<\/ul>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Copper\u2019s integration with Gmail makes it easy for organizations to add clients, share tasks with the sales team, and track the sales pipeline. With the free CRM for Gmail feature, companies can automatically add customer data, update or remove information, and collaborate seamlessly in real-time.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">While integration with Google Workspace allows for seamless functioning, whenever someone creates a task on Copper, it is difficult to edit in case of a mistake. As a result, you have to delete the task entirely and create a new one, which is time-consuming and inefficient.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"8_Drag_A_Kanban-Style_Free_CRM_App\"><\/span><span style=\"color: #993300;\"><strong>8. Drag: A Kanban-Style Free CRM App<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23383\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.15.27-AM.png\" alt=\"drag: workflow automation\" width=\"1250\" height=\"618\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.15.27-AM.png 1250w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.15.27-AM-300x148.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.15.27-AM-1024x506.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.15.27-AM-768x380.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.15.27-AM-595xh.png 595w\" sizes=\"(max-width: 1250px) 100vw, 1250px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.dragapp.com\/\">Drag<\/a> application is a CRM platform that helps you run sales pipelines within Gmail. Using Drag, you can collaborate across teams, schedule appointments and meetings, and close deals, all within Gmail.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li><b>Shared Inbox: <\/b><span style=\"font-weight: 400;\">Helps you create real accounts or Google groups to the Drag board and share them with your sales team. It also helps you customize and determine the information each team member should have access to.<\/span><\/li>\r\n<li><b>Personalized Boards: <\/b><span style=\"font-weight: 400;\">Drag boards allow you to share information between employees, assign tasks to team members, and provide real-time updates on the status of each task.<\/span><\/li>\r\n<li><b>Automate Teamwork: <\/b><span style=\"font-weight: 400;\">Helps categorize and segregate emails according to the priority and sender list, create rules on what tasks to complete first, and automate workflow organization.<\/span><\/li>\r\n<li><b>Merge Cards: <\/b><span style=\"font-weight: 400;\">This allows you to declutter the Drag board and streamline workflows by grouping related projects and conversations together.<\/span><\/li>\r\n<li><b>Automated Follow-ups: <\/b><span style=\"font-weight: 400;\">Enables you to increase response rates by automating follow-up replies, <a href=\"https:\/\/www.engagebay.com\/marketing\/email-sequences\">scheduling email sequences<\/a>, and adding custom fields automatically to personalize communication.<\/span><\/li>\r\n<\/ul>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Due to Drag\u2019s integration with Gmail, companies have found it easy to send bulk emails and improve response rates by automating follow-ups.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Despite allowing teams to work better and more seamlessly, Drag has a steep learning curve. This makes it difficult for teams that have not used CRM software before to understand how Drag works.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"9_Agile_CRM_A_Feature-Rich_Free_CRM_App\"><\/span><strong><span style=\"color: #993300;\">9. Agile CRM: A Feature-Rich Free CRM App<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-23386\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.16.45-AM.png\" alt=\"agile: Best free CRM for Gmail\" width=\"1224\" height=\"616\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.16.45-AM.png 1224w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.16.45-AM-300x151.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.16.45-AM-1024x515.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.16.45-AM-768x387.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Screenshot-2022-06-10-at-10.16.45-AM-595xh.png 595w\" sizes=\"(max-width: 1224px) 100vw, 1224px\" \/><\/p>\r\n<p><span style=\"font-weight: 400;\">Agile CRM is an all-in-one software that automates your sales, marketing, and customer support, on a single platform. It boasts a cloud-based SaaS service that helps you access your CRM dashboard and database even when you are not in the office.\u00a0<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Features<\/span><\/h4>\r\n<ul>\r\n<li><b>Telephony: <\/b><span style=\"font-weight: 400;\">Allows companies to make calls from the CRM platform, record conversations, and automate voicemails.<\/span><\/li>\r\n<li><b>Email Client Software: <\/b><span style=\"font-weight: 400;\">Provides features like spam filtering, <a href=\"https:\/\/macpaw.com\/how-to\/remove-virus-from-mac\" target=\"_blank\" rel=\"noopener\">virus protection<\/a>, and encrypted email access that maintain the privacy of organizations and customers while sharing information.<\/span><\/li>\r\n<li><b>Multichannel Campaigns: <\/b><span style=\"font-weight: 400;\">Enables businesses to execute their sales and marketing campaigns across multiple channels such as email, social media, telemarketing, and SMS, at the same time.<\/span><\/li>\r\n<li><b>Content Management: <\/b><span style=\"font-weight: 400;\">It provides insights into what content they should create, how to create it, and tools for scheduling content posting on different platforms. Moreover, users can even collaborate for content creation and distribution on the same platform.\u00a0<\/span><\/li>\r\n<li><b>Push Notifications: <\/b><span style=\"font-weight: 400;\">Improves customer engagement by sending real-time alerts on when to contact users by informing them about the times when they are active or interact with your content.<\/span><\/li>\r\n<\/ul>\r\n<h4><span style=\"color: #993300;\">Pros<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">Besides its ease of use, Agile CRM has a user-friendly and clean interface, making it convenient for users to navigate the platform and its tools.<\/span><\/p>\r\n<h4><span style=\"color: #993300;\">Cons<\/span><\/h4>\r\n<p><span style=\"font-weight: 400;\">At times, companies&#8217; emails are not received by their clients, resulting in lost clients, which, in turn, affects revenue and brand reputation.<\/span><\/p>\r\n<p><strong>Here&#8217;s a Comparison of the top 9 free CRM apps listed above by features, user limits, and upgrade pricing:<\/strong><\/p>\r\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-74492 aligncenter\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-comparison-table-683x1024.jpg\" alt=\"Comparison of top 9 free CRM apps by features, user limits, and upgrade pricing\" width=\"683\" height=\"1024\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-comparison-table-683x1024.jpg 683w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-comparison-table-200x300.jpg 200w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-comparison-table-768x1152.jpg 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/02\/free-crm-comparison-table.jpg 1024w\" sizes=\"(max-width: 683px) 100vw, 683px\" \/><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong><span style=\"color: #339966;\">Conclusion<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">CRM apps cater to various business needs, ranging from contact management to sales management and customer service. <\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">They help businesses of all sizes drive revenue and profits. They improve customer satisfaction, manage relationships, and make your workflows more organized and efficient.<\/span><\/p>\r\n<p>If you&#8217;d like to try the most affordable all-in-one CRM software on the market today, just <a href=\"https:\/\/app.engagebay.com\/signup\">sign up for EngageBay<\/a>! Our experts will guide you through the many tools within and show you how EngageBay can help you grow your business.<\/p>\r\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\r\n\r\n<div class=\"schema-faq wp-block-yoast-faq-block\">\r\n<div id=\"faq-question-1752734314422\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">Frequently Asked Questions<\/strong>\r\n<p class=\"schema-faq-answer\">\u00a0<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752734330445\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#1. What makes a CRM \u201cfree\u201d?<\/strong>\r\n<p class=\"schema-faq-answer\">Most CRMs offer a free-forever tier with basic features like contact management, deal tracking, and email integration. To access advanced functions\u2014such as more users, automation, analytics, or integrations\u2014you typically need to upgrade. So, \u201cfree\u201d means no cost to start, but features may be limited.<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752734353388\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#2. <strong>How do I choose the right free CRM?<\/strong><\/strong>\r\n<p class=\"schema-faq-answer\">Look at what drives your business: team size, contact volume, key workflows (like email automation or ticketing) and match that with the CRM\u2019s free tier. Check for user limits (e.g., Zoho allows 3 users, HubSpot is unlimited), contact caps, and the specific tools each platform provides<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752734376380\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#3. <strong>Can free CRMs scale with my business?<\/strong><\/strong>\r\n<p class=\"schema-faq-answer\">Yes! Many free CRMs let you start small and upgrade as you grow. For example, EngageBay supports up to 15 users for free, then offers affordable paid plans. Zoho allows 5,000 records, while HubSpot gives unlimited contacts . You can seamlessly expand without migrating platforms.<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752734409638\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#4. <strong>Are CRM integrations available on free plans?<\/strong><\/strong>\r\n<p class=\"schema-faq-answer\">Generally, yes, most free CRMs integrate with common tools. EngageBay connects with Zapier and 150+ apps; Zoho integrates within its suite; HubSpot offers many native connectors. However, premium integrations like telecom APIs or advanced marketing tools may require paid plans.<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752734423938\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#5. <strong>Is a free CRM secure and reliable?<\/strong><\/strong>\r\n<p class=\"schema-faq-answer\">Absolutely. Free CRMs like EngageBay, Zoho, HubSpot\u2014follow industry security standards (SSL encryption, compliance, backups). But support levels often differ: free users typically receive self-service help, while paid customers get live or priority support.<\/p>\r\n<\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Free CRM apps are revolutionizing how small teams manage contacts without spending a dime in recent times. Whether you are [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":72129,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[120],"tags":[6731,6732,6725,5354,6728,6727,230,6473,6729,6730,6726],"class_list":["post-23350","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","tag-best-free-crm-software","tag-best-free-crm-tools","tag-client-management","tag-contact-management-software","tag-crm-apps","tag-crm-for-gmail-integration","tag-crm-software","tag-crm-tools","tag-free-crm","tag-free-crm-software","tag-overall-best-crm-app"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Free CRM Apps: 9 Best Free CRM Software<\/title>\n<meta name=\"description\" content=\"Free CRM Apps: Discover the 9 best free CRM software of 2025 with no-cost 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