{"id":25278,"date":"2023-08-30T13:31:25","date_gmt":"2023-08-30T13:31:25","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=25278"},"modified":"2025-07-31T13:45:15","modified_gmt":"2025-07-31T13:45:15","slug":"how-much-does-crm-cost","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/","title":{"rendered":"How Much Does CRM Cost? Pricing for 20 Best CRM Software"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The CRM market is by no means a niche industry anymore. The marketplace offers a ton of customer relationship management (CRM) systems that can be used by businesses to manage their customer or client relationships better. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">A CRM system is not one-size-fits-all &#8211; a few of them are optimized to work best with small businesses, while others can be customized for enterprise needs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.engagebay.com\/blog\/crm-implementation-guide\/\">Implementing a CRM system<\/a> is not a straightforward business, though &#8211; while you can often navigate the features easily, CRM pricing often trips up a lot of people. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">There can also be various hidden costs involved. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>This blog post can serve as an introductory guide to <a href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/\">CRM pricing<\/a> &#8211; different models, what to look for, and how to find one that\u2019s economical and affordable.<\/strong>&nbsp;<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#Whats_the_Actual_Cost_of_a_CRM_Solution\" >What\u2019s the Actual Cost of a CRM Solution?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#The_Best_CRM_Tools_In_the_Market\" >The Best CRM Tools In the Market&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#Why_Use_a_CRM_Tool\" >Why Use a CRM Tool?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#What_determines_the_cost_of_a_CRM\" >What determines the cost of a CRM?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#How_To_Find_a_CRM_Solution_That_Suits_Your_Business_Needs\" >How To Find a CRM Solution That Suits Your Business Needs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#How_To_Get_the_Most_Out_Of_Your_CRM_Software\" >How To Get the Most Out Of Your CRM Software<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#How_to_get_CRM_discounts_and_deals\" >How to get CRM discounts and deals?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#Wrap_Up\" >Wrap Up<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"Whats_the_Actual_Cost_of_a_CRM_Solution\"><\/span><span style=\"color: #339966;\"><b>What\u2019s the Actual Cost of a CRM Solution?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The actual cost of a CRM solution depends on factors like the number of users, the number of contacts or subscribers, and the level of functionality that is required. Some CRM solutions like HubSpot and EngageBay have a free plan to try out the basic features, and the starting CRM software cost can be as little as $14.99 per user per month.<\/p>\n<p>However, the cost for a customized CRM solution with advanced features can go up to $5,000 per user per month, and that&#8217;s why it&#8217;s important to understand exactly what you&#8217;re signing up for.<\/p>\n<p>Many enterprises choose to work with a specialized <a href=\"https:\/\/innowise.com\/services\/crm\/development\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">CRM development company<\/a> to build tailored solutions that meet their specific business requirements and integration needs.<\/p>\n<p><span style=\"font-weight: 400;\">There are many benefits to implementing a CRM system, but pricing does prove to be a major roadblock. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Should you pay upfront or a monthly fee? Does it make sense to pay for a full package or buy limited services as and when you need them? <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Budgeting for CRM buying can be tricky.<\/span><b><br \/>\n<\/b><\/p>\n<figure id=\"attachment_22608\" aria-describedby=\"caption-attachment-22608\" style=\"width: 1325px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\"><img decoding=\"async\" class=\"wp-image-22608 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/image10-2.png\" alt=\"engagebay pricing\" width=\"1325\" height=\"703\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/image10-2.png 1325w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/image10-2-300x159.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/image10-2-1024x543.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/image10-2-768x407.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/image10-2-595xh.png 595w\" sizes=\"(max-width: 1325px) 100vw, 1325px\" \/><\/a><figcaption id=\"caption-attachment-22608\" class=\"wp-caption-text\"><em>EngageBay is among the most affordable CRM tools<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Unfortunately, no definite CRM price can be called the standard. The price of a CRM tool is influenced by a lot of factors including, but not limited to:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Number of users<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Features and functionality<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Type of customization options&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Integrations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Additional reporting capabilities&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dashboard complexities&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Level of training required, etc.<\/span><\/li>\n<\/ul>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h3><strong><span style=\"color: #993300;\">Hidden costs<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">The actual cost of CRM implementation is very rarely as straightforward as shown on the pricing page. Most of the time, it\u2019s exclusive of onboarding and support costs. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is why hidden costs must also be factored into your CRM budget.<\/span><\/p>\n<h4><strong><span style=\"color: #666699;\">Implementation costs<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Implementation and training costs can vary. A few cost-effective CRM vendors only charge a minimal fee when it comes to customizing and configuring your software. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Other large-scale CRM systems like Salesforce and HubSpot can charge a lot because of the level of customization required.&nbsp;<\/span><\/p>\n<h4><strong><span style=\"color: #666699;\">Add-on costs<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Most CRM solutions offer additional features that are not included in the standard package you first see. You&#8217;ll need to pay extra for these features or buy a pricier plan to access them. <\/span><\/p>\n<p><strong>While it\u2019s not compulsory to purchase these features, a lot of <a href=\"https:\/\/www.engagebay.com\/blog\/crm-functionality\/\">CRM functionality<\/a> is limited by the lack of such add-ons.&nbsp;<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">It can be a frustrating endeavor, so it\u2019s always best to get clarity on all this before committing.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/HubSpot-negativeSoftwareAdvice.png\"><img decoding=\"async\" class=\"aligncenter wp-image-24715 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/HubSpot-negativeSoftwareAdvice.png\" alt=\"CRM pricing not transparent\" width=\"1220\" height=\"781\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/HubSpot-negativeSoftwareAdvice.png 1220w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/HubSpot-negativeSoftwareAdvice-300x192.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/HubSpot-negativeSoftwareAdvice-1024x656.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/HubSpot-negativeSoftwareAdvice-768x492.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/HubSpot-negativeSoftwareAdvice-595xh.png 595w\" sizes=\"(max-width: 1220px) 100vw, 1220px\" \/><\/a><\/p>\n<figure id=\"attachment_24186\" aria-describedby=\"caption-attachment-24186\" style=\"width: 1248px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/tuxpi.com_.1655959412.jpg\"><img decoding=\"async\" class=\"wp-image-24186 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/tuxpi.com_.1655959412.jpg\" alt=\"Monday negative review G2\" width=\"1248\" height=\"269\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/tuxpi.com_.1655959412.jpg 1248w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/tuxpi.com_.1655959412-300x65.jpg 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/tuxpi.com_.1655959412-1024x221.jpg 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/tuxpi.com_.1655959412-768x166.jpg 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/tuxpi.com_.1655959412-595xh.jpg 595w\" sizes=\"(max-width: 1248px) 100vw, 1248px\" \/><\/a><figcaption id=\"caption-attachment-24186\" class=\"wp-caption-text\"><em>A user review of Monday CRM from G2<\/em><\/figcaption><\/figure>\n<p><strong style=\"font-size: 1.5em;\"><span style=\"color: #993300;\">Different types of pricing models&nbsp;<\/span><\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Most CRM pricing plans are calculated on a subscription-based model, i.e., companies pay a certain fixed price per month or year for using the software-as-a-service (SaaS). Some <a href=\"https:\/\/www.engagebay.com\/blog\/easy-to-use-crm-tools\/\">CRM tools<\/a> have a flat pricing model, and some have sliding-scale plans. Some even have custom CRM prices depending on business needs and the particular CRM project.&nbsp;<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While CRM vendors are quite transparent about the price of their products, additional costs relating to customization, implementation, and advanced features are often not shown on website pages. <\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>These hidden costs can add up fast, and what was projected to cost a few hundred dollars can end up in the thousands.<\/strong> <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s clear the fog about different pricing models.&nbsp;<\/span><span style=\"font-weight: 400;\">There are roughly three types of pricing models found in the CRM marketplace.<\/span><\/p>\n<h4><strong><span style=\"color: #666699;\">Per-user pricing<\/span><\/strong><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/h4>\n<p><span style=\"font-weight: 400;\">This is the most common pricing model. Per-user pricing calculates the cost of the product based on the number of users that will register to use it. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, if a CRM package costs $12 per user per month, and 10 people will use it, the total cost would come to $120 per month.<\/span><\/p>\n<h4><strong><span style=\"color: #666699;\">Flat fee pricing<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">This pricing model charges at a predetermined amount per month or year, irrespective of the features or functionality provided. <\/span><\/p>\n<p><strong>The caveat here is that the flat fee might seem economical but it only applies for up to a certain number of users.&nbsp;<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">For example, a CRM provider can charge $30 per month for up to 10 users; if you have more than 10 users, you\u2019ll have to shift to a higher-priced plan.<\/span><\/p>\n<h4><strong><span style=\"color: #666699;\">Free subscription pricing<\/span>&nbsp;<\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Some CRM vendors offer a <a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\">free forever plan<\/a> (such as EngageBay) for users to get started and try all the basic features. This plan includes a cap on the number of users. If you want advanced functionality, you\u2019ll have to buy a paid plan.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The idea behind this pricing model, also called &#8216;freemium&#8217;, is that as your business grows, the CRM system can grow along with you. You can pay for more features as and when you feel the need.&nbsp;<\/span><\/p>\n<figure id=\"attachment_25391\" aria-describedby=\"caption-attachment-25391\" style=\"width: 1586px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-25391 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Free-plan-EngageBay.png\" alt=\"Free plan EngageBay\" width=\"1586\" height=\"731\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Free-plan-EngageBay.png 1586w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Free-plan-EngageBay-300x138.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Free-plan-EngageBay-1024x472.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Free-plan-EngageBay-768x354.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Free-plan-EngageBay-1536x708.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Free-plan-EngageBay-595xh.png 595w\" sizes=\"(max-width: 1586px) 100vw, 1586px\" \/><\/a><figcaption id=\"caption-attachment-25391\" class=\"wp-caption-text\"><em>EngageBay&#8217;s free plan lets you try most of the key features for free<\/em><\/figcaption><\/figure>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/what-are-crm-systems\/\">Related article: What are CRM Systems? A Definitive Guide (Benefits, Challenges)<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Best_CRM_Tools_In_the_Market\"><\/span><span style=\"color: #339966;\"><b>The Best CRM Tools In the Market&nbsp;<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Objectively speaking, there&#8217;s no such thing as the best CRM system. With a little bit of digging, you&#8217;ll see that some users are unhappy even with the top-ranked <a href=\"https:\/\/www.engagebay.com\/products\/crm\">CRM software<\/a>.<\/span><\/p>\n<p>So, to keep things simple, we&#8217;ve divided CRM systems by business size in this blog post.<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #d2c4df;\">\n<td style=\"text-align: center;\"><strong>CRM software<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly cost<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual cost<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Free version?<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Free trial?<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>G2 rating<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Best for<\/strong><\/td>\n<\/tr>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\" colspan=\"7\"><strong>CRM for small businesses<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">EngageBay<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$14.99<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$13.49<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.6<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Nutshell<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$19<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$16<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Copper CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$29<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$25<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Zoho&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$20<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$14<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">15 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Nimble<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$29.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$24.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Less Annoying CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$15<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">30 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.9<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Copper<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$29<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$23<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Sugar CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$49<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">3.8<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Capsule&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$18<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.4<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\" colspan=\"7\"><strong>CRM for medium businesses<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Insightly<\/span><\/td>\n<td><span style=\"font-weight: 400;\">29<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Medium businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Keap&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$199<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$159<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Medium businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">ActiveCampaign<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$23<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$19<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.4<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Medium businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Pipedrive<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$11.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$9.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Medium businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">HubSpot CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$50<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$45<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">14 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.4<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Medium businesses<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Zendesk CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$69<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$55<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.3<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Medium businesses<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\" colspan=\"7\"><strong>CRM for enterprises<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Salesforce&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$25<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">30 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.3<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Microsoft Dynamics 365<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$1,500<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.3<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">SAP<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.1<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Adobe Marketo<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.1<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Oracle CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">3.7<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong><span style=\"color: #993300;\">CRM Tools for Small Business<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Small businesses generally don\u2019t require advanced functionality. Their needs are limited to a few <a href=\"https:\/\/www.engagebay.com\/blog\/crm-functionality\/\">CRM features<\/a>, and often the number of users does not exceed 10. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">For this business size, it\u2019s best to opt for CRM solutions that prioritize the following features:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email marketing automation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer service helpdesk<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Lead management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Autoresponders<\/span><\/li>\n<li aria-level=\"1\">Live Chat<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The following CRM systems are built to serve small businesses.<\/span><\/p>\n<h4><strong><span style=\"color: #666699;\">How much does EngageBay CRM cost?<\/span><\/strong><\/h4>\n<p>EngageBay offers a free plan where you can try a lot of basic features.<\/p>\n<p>You can use the free plan forever, with up to 15 users for one business.<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><b>Plans<\/b><\/td>\n<td style=\"text-align: center;\"><b>Monthly CRM cost (per user)<\/b><\/td>\n<td style=\"text-align: center;\"><b>Annual CRM cost (per user\/mo)&nbsp;<\/b><\/td>\n<td style=\"text-align: center;\"><b>Biennial CRM cost (per user\/mo)<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Free<\/td>\n<td style=\"text-align: center;\">$0<\/td>\n<td style=\"text-align: center;\">$0<\/td>\n<td style=\"text-align: center;\">$0<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Basic<\/td>\n<td style=\"text-align: center;\">$14.99<\/td>\n<td style=\"text-align: center;\">$13.49<\/td>\n<td style=\"text-align: center;\">$11.99<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Growth<\/td>\n<td style=\"text-align: center;\">$49.99<\/td>\n<td style=\"text-align: center;\">$44.99<\/td>\n<td style=\"text-align: center;\">$39.99<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Pro<\/td>\n<td style=\"text-align: center;\">$99.99<\/td>\n<td style=\"text-align: center;\">$89.99<\/td>\n<td style=\"text-align: center;\">$79.99<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Nutshell CRM cost?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Unlike EngageBay, <a href=\"https:\/\/www.nutshell.com\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">Nutshell<\/a> doesn\u2019t have a free plan; however, it does have a trial period of 14 days. It&#8217;s a simple system with basic features.<\/span><\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><b>Plans<\/b><\/td>\n<td style=\"text-align: center;\"><b>Monthly CRM cost (per user)<\/b><\/td>\n<td style=\"text-align: center;\"><b>Annual CRM cost (per user\/mo)<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Nutshell<\/td>\n<td style=\"text-align: center;\">$19<\/td>\n<td style=\"text-align: center;\">$16<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Nutshell Pro<\/td>\n<td style=\"text-align: center;\">$49<\/td>\n<td style=\"text-align: center;\">$42<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does <\/span><\/strong><strong><span style=\"color: #666699;\">Copper CRM cost?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Copper CRM works best for companies that use G Suite products. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This CRM software system integrates seamlessly with existing Google services such as Gmail, Google Sheets, Calendar, etc.<\/span><\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><b>Plans<\/b><\/td>\n<td style=\"text-align: center;\"><b>Monthly CRM cost (per user)<\/b><\/td>\n<td style=\"text-align: center;\"><b>Annual CRM cost (per user\/mo)<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Basic<\/td>\n<td style=\"text-align: center;\">$29<\/td>\n<td style=\"text-align: center;\">$25<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Professional<\/td>\n<td style=\"text-align: center;\">$69<\/td>\n<td style=\"text-align: center;\">$59<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Business<\/td>\n<td style=\"text-align: center;\">$129<\/td>\n<td style=\"text-align: center;\">$119<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><span style=\"color: #666699;\"><strong>How much does Zoho CRM cost?<\/strong><\/span><\/h4>\n<p>Zoho CRM offers a free plan as well as three paid plans. LIke EngageBay, Zoho is also catered towards SMBs.&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td>\n<p style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Standard<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$20<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$14<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Professional<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$35<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$23<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$50<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$40<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Nimble cost?<\/span><\/strong><\/h4>\n<p>Nimble keeps its pricing plan straightforward and simple with just a single plan. They offer both monthly and yearly payment options.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Nimble<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$29.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$24.90<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Less Annoying CRM cost?<\/span><\/strong><\/h4>\n<p>Less Annoying CRM takes Nimble&#8217;s pricing strategy one step further and offers only monthly payments to keep the plans as minimal as possible.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Less Annoying CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$15<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Copper CRM cost?<\/span><\/strong><\/h4>\n<p>Copper CRM does not offer a free plan, though they offer 14-day free trials for their paid plans. Check out Copper CRM&#8217;s pricing breakdown:<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Basic<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$29<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$23<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Professional<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$69<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$59<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Business<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$134<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$99<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Sugar CRM cost?<\/span><\/strong><\/h4>\n<p>Sugar CRM only offers yearly payments, which may be a buzzkill for small businesses. They also do not offer a free plan or trial.&nbsp;<\/p>\n<p>However, their plans are quite affordable for small businesses.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Sell Essentials<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$49<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Sell Advanced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$85<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Sell Premier<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$135<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Capsule CRM cost?<\/span><\/strong><\/h4>\n<p>Capsule CRM offers a free-forever plan as well as 14-day free trials for their paid plans. They do not offer annual discounts, though.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Professional<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$18<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Teams<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$36<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$54<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\">Read also: Copper CRM Pricing &amp; Comparison With Top Small Business Software<\/a><\/p>\n<h3><strong><span style=\"color: #993300;\">CRM Software for Medium-Sized Businesses<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Mid-size businesses generally are in the process of scaling and growing. These companies opt for CRM systems that can adapt to their evolving business needs. Mid-market CRM systems prioritize features such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inbox integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data visualization and reports<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sales forecasting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Project management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced lead segmentation<\/span><\/li>\n<\/ul>\n<p>Here are the best CRM tools for mid-sized businesses.<\/p>\n<h4><strong><span style=\"color: #666699;\">How much does <\/span><\/strong><strong><span style=\"color: #666699;\">HubSpot CRM cost?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">HubSpot is a popular choice for many when it comes to CRM systems. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">They have different pricing models based on which CRM bundle you opt for &#8211; there&#8217;s Marketing, Sales, Customer Service, etc., &#8211; but the pricing below is for the standard package. More pricing details <\/span><a href=\"https:\/\/www.hubspot.com\/pricing\/marketing?products=marketing-hub-starter_1&amp;term=annual\"><span style=\"font-weight: 400;\">here.<\/span><\/a><\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><b>Plans<\/b><\/td>\n<td style=\"text-align: center;\"><b>Monthly CRM cost (per user)<\/b><\/td>\n<td style=\"text-align: center;\"><b>Annual CRM cost (per user\/mo)<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Starter<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$50<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$45<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Professional<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$1,780<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$1,600<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$5,000<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Custom<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/hubspot-pricing\/\">Read also:&nbsp;HubSpot Pricing and Comparison with Affordable Alternatives<\/a><\/p>\n<h4><strong><span style=\"color: #666699;\">How much does <\/span><\/strong><strong><span style=\"color: #666699;\">Zendesk CRM cost?<\/span><\/strong><\/h4>\n<p><span style=\"font-weight: 400;\">Zendesk offers CRM suites geared toward building your sales pipeline and managing customer service requests. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">They have a pretty straightforward pricing structure &#8211; there&#8217;s no monthly billing, you pay annually, and it costs this much per user (agent) per month:<\/span><\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><b>Plans<\/b><\/td>\n<td style=\"text-align: center;\"><strong>CRM Cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Suite Team<\/td>\n<td style=\"text-align: center;\">$49<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Suite Growth<\/td>\n<td style=\"text-align: center;\">$79<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Suite Professional<\/td>\n<td style=\"text-align: center;\">$99<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em><strong>Note:<\/strong> Zendesk also has enterprise CRM solutions starting at $150 per user per month, billed annually.<\/em><\/p>\n<h4><strong><span style=\"color: #666699;\">How much does Insightly CRM cost?<\/span><\/strong><\/h4>\n<p>While Insightly&#8217;s marketing plans are quite expensive, the CRM product is affordable for both small and medium businesses. Starting at $29\/month, Insightly is a great choice for mid-sized businesses that do not need robust marketing features.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Plus<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$29<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Professional<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$49<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$99<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Keap cost?<\/span><\/strong><\/h4>\n<p>Keap is a bit more expensive compared to other competitors (except HubSpot), but the pricing matches their offerings.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Pro<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$199<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$159<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Max<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$289<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$229<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Max Classic<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does ActiveCampaign cost?<\/span><\/strong><\/h4>\n<p>ActiveCampaign is a cloud CRM that offers powerful workflow automation and customer experience software designed for mid-sized companies. While ActiveCampaign&#8217;s cost may initially be low, it shoots up as your contacts grow.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Plus<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$19<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Professional<\/span><\/td>\n<td><span style=\"font-weight: 400;\">\u2013<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$49<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Pipedrive cost?<\/span><\/strong><\/h4>\n<p>Pipedrive is a sales-first CRM software with a keen eye for design. While Pipedrive does not offer a free plan, it does have a 14-day trial.<\/p>\n<p>Pipedrive is a great choice for any sales team as it offers a load of CRM features. Keep in mind, though, that you may incur additional costs for add-ons.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Annual CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Essential<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$11.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$9.90<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Advanced<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$24.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$19.90<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Professional<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$49.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$39.90<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Power<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$59.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$49.90<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Enterprise<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$74.90<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$59.90<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><strong><span style=\"color: #993300;\">CRM for Enterprise Businesses<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Larger companies with an established client base and more users require systems that are flexible and customizable. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These enterprise CRM solutions offer advanced functionality, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personalized communication and campaigns<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automated workflows&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Activity management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced lead scoring&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Advanced reporting and data visualization tools<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Single sign-on<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Dynamic forms and landing pages&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automated data entry<\/span><\/li>\n<\/ul>\n<p>Here are the best enterprise-grade CRM solutions.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/zendesk-alternatives\/\">Read also:&nbsp;Zendesk Alternatives \u2013 10 Best CRMs for Small Businesses<\/a><\/p>\n<h4><strong><span style=\"color: #666699;\">How much does <\/span><\/strong><strong><span style=\"color: #666699;\">Salesforce CRM cost?<\/span><\/strong><\/h4>\n<p>Salesforce is a popular choice for growing sales teams. Its <a href=\"https:\/\/www.softwebsolutions.com\/salesforce-consulting-services.html\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">seamless Salesforce integration<\/a> with existing tools provides a comprehensive platform to forecast sales, visualize deal pipelines, and communicate with new leads.<\/p>\n<p>Like Zendesk, Salesforce also does not have a monthly billing option. You pay annually, and for the package you need. The pricing here is for the Service suite only.<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><b>Plans<\/b><\/td>\n<td style=\"text-align: center;\"><b>CRM Cost (per user\/mo)<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Essentials<\/td>\n<td style=\"text-align: center;\">$25<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Professional<\/td>\n<td style=\"text-align: center;\">$75<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Enterprise<\/td>\n<td style=\"text-align: center;\">$150<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Unlimited<\/td>\n<td style=\"text-align: center;\">$300<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If you&#8217;re going for the Enterprise or Unlimited plan, you can buy add-ons, like these:<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-25493 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Salesforce-add-ons-1.png\" alt=\"Salesforce-add-ons\" width=\"1218\" height=\"515\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Salesforce-add-ons-1.png 1218w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Salesforce-add-ons-1-300x127.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Salesforce-add-ons-1-1024x433.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Salesforce-add-ons-1-768x325.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/Salesforce-add-ons-1-595xh.png 595w\" sizes=\"(max-width: 1218px) 100vw, 1218px\" \/><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/is-salesforce-a-crm\/\">Read also:&nbsp;Is Salesforce a CRM? A Simple, In-Depth Guide<\/a><\/p>\n<h4><strong><span style=\"color: #666699;\">How much does <\/span><\/strong><strong><span style=\"color: #666699;\">Microsoft Dynamics 365 cost?<\/span><\/strong><\/h4>\n<p>Microsoft Dynamics 365 is another excellent enterprise-level CRM software that focuses on customer service, marketing, and sales, along with the ability to customize the platform through its proprietary .NET-based framework.&nbsp;<\/p>\n<p>Dynamics offers both cloud and on-premise CRM solutions depending on business needs. The pricing structure is a bit complicated, with separate pricing for marketing, sales, and customer support.&nbsp;<\/p>\n<p>Let&#8217;s take a look.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>CRM Cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Marketing<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$1,500 (starting price)<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Sales Enterprise<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$95 (starting pricing)<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Customer Service Enterprise<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$95 (Starting price)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does <\/span><\/strong><strong><span style=\"color: #666699;\">SAP cost?<\/span><\/strong><\/h4>\n<p>SAP is the go-to CRM for many enterprises, and SAP calls itself a &#8216;customer experience and CRM solution&#8217;. SAP integrated commerce, marketing, and service data and CX for a truly integrated CRM platform.&nbsp;<\/p>\n<p>All their plans are custom-priced, and you need to contact them to get a quote.&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Freshworks CRM is functional and intuitive: it offers several advanced features for enterprise teams without the steep learning curve.<\/span><\/p>\n<h4><strong><span style=\"color: #666699;\">How much does Adobe Marketo cost?<\/span><\/strong><\/h4>\n<p>A well-known name even in the consumer market, Adobe Marketo Engage is an enterprise-grade CRM solution with capability-rich packages designed to elevate customer experience. All their plans are custom-priced.&nbsp;<\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><strong>Plans<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Monthly CRM cost (per user\/mo)<\/strong><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Growth<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Select<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Prime<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Ultimate<\/span><\/td>\n<td><span style=\"font-weight: 400;\">custom-priced<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h4><strong><span style=\"color: #666699;\">How much does Oracle CRM cost?<\/span><\/strong><\/h4>\n<p>Oracle CX sales is an enterprise-level CRM software with powerful features, including sales automation, planning, data management, and more. Oracle CX Sales CRM has a custom CRM cost depending upon company requirements.&nbsp;<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/what-is-a-crm-database\/\">Read also: What is a CRM Database? Structure, Tips, Strategies &amp; More<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Why_Use_a_CRM_Tool\"><\/span><span style=\"color: #339966;\"><b>Why Use a CRM Tool?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A CRM software is a system that manages, tracks, and consolidates all pertinent customer information onto a common dashboard. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This customer data management system makes it easy for companies to view contacts, segment contacts lists, create personalized marketing campaigns or customer support emails, and build custom workflows to manage multiple tasks.<\/span><\/p>\n<figure id=\"attachment_14010\" aria-describedby=\"caption-attachment-14010\" style=\"width: 1370px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/marketing\/marketing-automation\"><img decoding=\"async\" class=\"wp-image-14010 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/04\/trigger-email.gif\" alt=\"trigger email automation\" width=\"1370\" height=\"782\"><\/a><figcaption id=\"caption-attachment-14010\" class=\"wp-caption-text\"><em>Email marketing automation in EngageBay<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Generally, a CRM system can work as an organizational tool for departments such as sales, marketing, and customer service. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">An ideal CRM solution will simplify and even automate many major tasks for running and growing a business. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contact management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">List management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email marketing&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SMS marketing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Social media tracking<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reporting &amp; analytics<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer communication<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<li aria-level=\"1\">File storage &amp; sharing<\/li>\n<li aria-level=\"1\">Autoresponses to common queries<\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\">Read also:&nbsp;The Best CRM Tools for Small Business Owners<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_determines_the_cost_of_a_CRM\"><\/span><span style=\"color: #339966;\"><strong>What determines the cost of a CRM?<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The cost of a CRM software plays a huge role in every company&#8217;s buying decision. Here are 3 key factors determining the cost of a CRM solution:&nbsp;<\/p>\n<h3><strong><span style=\"color: #993300;\">Business size<\/span><\/strong><\/h3>\n<p>The size of your business is one of the most important criteria impacting the cost of your CRM. Businesses are usually classified as solo, small to medium businesses, large businesses, and enterprises.&nbsp;<\/p>\n<p>We have organized the CRM software depending on the category each software caters to.&nbsp;<\/p>\n<p>Remember this: While the cost of a CRM software may be low in the initial stages, it can quickly shoot up as your contacts, employees, and requirements grow.&nbsp;<\/p>\n<h3><strong><span style=\"color: #993300;\">Number of users<\/span><\/strong><\/h3>\n<p>Most CRM software offers their pricing plans on a seat basis, meaning you need to pay per user. This is one of the most significant CRM pricing factors that can drastically affect your budget.&nbsp;<\/p>\n<p>Simply put, the more users you have, the higher the plan cost. Some CRM vendors offer discounts and special features for teams and larger organizations.&nbsp;<\/p>\n<h3><strong><span style=\"color: #993300;\">The CRM provider<\/span><\/strong><\/h3>\n<p>The CRM software you choose may depend on the requirements and personal considerations.<\/p>\n<p>While many vendors offer free plans, they may not be suitable in the long run. Many vendors, like EngageBay, offer affordable all-in-one CRM solutions with rich features.<\/p>\n<p>While SMBs find it profitable to choose EngageBay, larger companies with more demanding processes can go with HubSpot and other solutions.<\/p>\n<p>Be aware that these software may cost thousands of dollars. For example, HubSpot&#8217;s onboarding cost alone is a whopping $12,000!<\/p>\n<p>We also have a detailed breakdown of CRM implementation cost, the ROI, and reasons CRM implementations fail in this <a href=\"https:\/\/www.engagebay.com\/blog\/crm-roi\/\">guide blog<\/a>.&nbsp;<\/p>\n<p>Some vendors offer only sales automation, while others offer all-in-one marketing, sales, and customer experience solutions. Some have a custom CRM pricing model, while others provide professional services. Business owners must dig deeper as CRM costs are more than just the price tag shown in pricing pages.&nbsp;<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/crm-process\/\">Read also: CRM Process: Everything You Need to Know<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_To_Find_a_CRM_Solution_That_Suits_Your_Business_Needs\"><\/span><span style=\"color: #339966;\"><b>How To Find a CRM Solution That Suits Your Business Needs<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A CRM system is not only an investment of your money, it\u2019s also an investment of your time. This is why it\u2019s so important to find a CRM that fits your business requirements. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, there are a lot of sandbox environments that you can choose from, but to make your life easy, keep the following pointers in mind.<\/span><\/p>\n<h3><strong><span style=\"color: #993300;\">Define your business goals<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Before you step into the marketplace and get jumped on by the sheer number of choices, make a checklist of how the ideal CRM software will help your business. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do you want it to keep track of your lead generation and customer communication? Do you want to use it primarily as a sales tool or a marketing tool? Or do you want to streamline your customer service operations and do nothing else with the CRM solution?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This will help you jumpstart your process of selecting a CRM software.<\/span><\/p>\n<h3><strong><span style=\"color: #993300;\">Make a list of essential features you\u2019ll need<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">What makes a CRM system so attractive is that it has so many features that work across departments. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s easy to get overwhelmed in the beginning &#8211; so it\u2019s important to know which essential features you\u2019ll need to get your business in order.&nbsp;<\/span><\/p>\n<figure id=\"attachment_19405\" aria-describedby=\"caption-attachment-19405\" style=\"width: 1202px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/\"><img decoding=\"async\" class=\"wp-image-19405 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Customer-Service-Software-Try-EngageBay-for-Free.png\" alt=\"EngageBay features\" width=\"1202\" height=\"789\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Customer-Service-Software-Try-EngageBay-for-Free.png 1202w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Customer-Service-Software-Try-EngageBay-for-Free-300x197.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Customer-Service-Software-Try-EngageBay-for-Free-1024x672.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Customer-Service-Software-Try-EngageBay-for-Free-768x504.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Customer-Service-Software-Try-EngageBay-for-Free-595xh.png 595w\" sizes=\"(max-width: 1202px) 100vw, 1202px\" \/><\/a><figcaption id=\"caption-attachment-19405\" class=\"wp-caption-text\"><em>EngageBay features<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">You can always upgrade to a different CRM or another package within the same CRM solution as your business grows, but we recommend that you don\u2019t waste time or money on features that aren\u2019t in your short-term business goals.&nbsp;<\/span><\/p>\n<h3><strong><span style=\"color: #993300;\">Try demos and free trials<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Most CRM vendors offer free trial versions of their software before asking you to sign-up. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The free trial generally includes access to features that are important for any business: SMS marketing, email marketing, customer support chats, phone call tools, helpdesk, autoresponses, canned responses, etc. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before you commit to a CRM system, play around with a few of the best options to figure out what kind of setup suits your business needs best.<\/span><\/p>\n<h3><strong><span style=\"color: #993300;\">Prioritize user experience&nbsp;<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">A CRM system often acts like the business\u2019 second brain. The software you use must be intuitive and easy to navigate; otherwise, it\u2019s going to end up making things harder for everybody.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A lot of users ignore the user experience when they first invest in a CRM system. Getting tons of features for your money is good but those features won\u2019t be of any advantage if the software itself has a steep learning curve.&nbsp;<\/span><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/customer-relationship-management-examples\/\">Read also: What Nobody Tells You About CRM ROI: A Thought-Provoking Guide<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_To_Get_the_Most_Out_Of_Your_CRM_Software\"><\/span><span style=\"color: #339966;\"><b>How To Get the Most Out Of Your CRM Software<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><a href=\"https:\/\/www.engagebay.com\/\"><img decoding=\"async\" class=\"aligncenter wp-image-5457 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2019\/06\/EB-Homepage.png\" alt=\"marketing software EngageBay\" width=\"629\" height=\"488\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2019\/06\/EB-Homepage.png 629w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2019\/06\/EB-Homepage-300x233.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2019\/06\/EB-Homepage-595xh.png 595w\" sizes=\"(max-width: 629px) 100vw, 629px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">The last step of implementing a CRM system is knowing how to make it work for you. Keep these tips in mind to get the most ROI out of your CRM software.<\/span><\/p>\n<h3><strong><span style=\"color: #993300;\">Make it cross-functional<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">One of the biggest mistakes that businesses do is building a CRM system that suits only one department. If you focus too much on sales, you run the risk of losing valuable insights and data from marketing and customer service, and vice versa.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The best way is to build a system that aligns your marketing, sales, and customer service teams on a shared dashboard.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By integrating tools that benefit all teams, you will also be able to build a more cohesive audience profile, since data across departments supplement it.&nbsp;<\/span><\/p>\n<h3><strong><span style=\"color: #993300;\">Automate recurring tasks<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Setting up the initial automation triggers can be time-consuming but it pays dividends every time you log a new lead or follow up with an old one. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Tasks such as scheduling calls, attaching labels, sending emails, etc., can be automated to streamline operations.<\/span><\/p>\n<h3><strong><span style=\"color: #993300;\">Update data regularly<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Stale data eats up a lot of space and offers nothing in return. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You have to keep updating customer profiles to maintain data hygiene. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not only does it ensure that your customer communication is always relevant, but it also maintains consistency in lead nurturing.<\/span><\/p>\n<figure id=\"attachment_18353\" aria-describedby=\"caption-attachment-18353\" style=\"width: 1370px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-18353 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/12\/Marketing-dashboard.gif\" alt=\"Simple customer data reports in EngageBay\" width=\"1370\" height=\"782\"><\/a><figcaption id=\"caption-attachment-18353\" class=\"wp-caption-text\"><em>Simple customer data reports in EngageBay<\/em><\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"How_to_get_CRM_discounts_and_deals\"><\/span><strong><span style=\"color: #339966;\">How to get CRM discounts and deals?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There are multiple ways to save money through discounts and deals. We&#8217;ll show you three ways:&nbsp;<\/p>\n<h3><span style=\"color: #993300;\"><strong>Annual\/biennial plans<\/strong><\/span><\/h3>\n<p>This is the easiest way to get discounts. Most CRM vendors, including EngageBay, offer generous discounts when you subscribe for yearly and biennial deals.&nbsp;<\/p>\n<p>EngageBay offers a 5% discount on annual subscription plans and a 15% discount on biennial plans. <a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\">Grab the offer<\/a> now!<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-46686\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/All-in-One-Pricing-Plans-EngageBay.png\" alt=\"\" width=\"1466\" height=\"712\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/All-in-One-Pricing-Plans-EngageBay.png 1466w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/All-in-One-Pricing-Plans-EngageBay-300x146.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/All-in-One-Pricing-Plans-EngageBay-1024x497.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/All-in-One-Pricing-Plans-EngageBay-768x373.png 768w\" sizes=\"(max-width: 1466px) 100vw, 1466px\" \/><\/p>\n<h3><strong><span style=\"color: #993300;\">Black Friday\/Cyber Monday deals<\/span><\/strong><\/h3>\n<p>Every year, most software vendors, including CRM solutions, offer hefty discounts and lifetime deals for both new and existing users. Keep an eye out for those once-a-year deals this Thanksgiving.&nbsp;<\/p>\n<p>EngageBay offers a 40% lifetime Black Friday &amp; Cyber Monday deal for new users.&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-46687\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/EngageBay-s-Holiday-Sale-40-OFF.png\" alt=\"\" width=\"1902\" height=\"751\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/EngageBay-s-Holiday-Sale-40-OFF.png 1902w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/EngageBay-s-Holiday-Sale-40-OFF-300x118.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/EngageBay-s-Holiday-Sale-40-OFF-1024x404.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/EngageBay-s-Holiday-Sale-40-OFF-768x303.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/EngageBay-s-Holiday-Sale-40-OFF-1536x606.png 1536w\" sizes=\"(max-width: 1902px) 100vw, 1902px\" \/><\/p>\n<p>Get <a href=\"https:\/\/www.engagebay.com\/offer\">notified<\/a> about our offer when it goes live.<\/p>\n<p>We also curate the best software deals every year. Tune in to this page and grab the <a href=\"https:\/\/www.engagebay.com\/blog\/black-friday-software-deals-2024\/\">best Black Friday Software deals<\/a>, all hand-picked by our experts.&nbsp;<\/p>\n<h3><strong><span style=\"color: #993300;\">Third-party deals<\/span><\/strong><\/h3>\n<p>Sometimes, third-party vendors also offer exclusive discounts and deals. While this is rare in the CRM industry, G2 and other peer-review websites regularly offer deals. EngageBay also has deals on G2 and other sites.&nbsp;<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-full wp-image-46688\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/G2-Deals.png\" alt=\"\" width=\"972\" height=\"615\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/G2-Deals.png 972w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/G2-Deals-300x190.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/G2-Deals-768x486.png 768w\" sizes=\"(max-width: 972px) 100vw, 972px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Wrap_Up\"><\/span><strong><span style=\"color: #339966;\">Wrap Up<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The actual cost of CRM varies wildly based on your industry and specific business needs. It might seem like finding the right CRM is expensive, but the cost of implementing the wrong one is even greater.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> By most accounts, lack of user adoption in the early stages is <a href=\"https:\/\/www.engagebay.com\/blog\/challenges-of-crm-implementation\/\">what causes CRM systems to fail in business<\/a>. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Companies that successfully onboard their sales professionals and agents may also find the user experience tedious and clunky. It\u2019s important that when you budget for a CRM system, you also take into account the implementation and training costs &#8211; which aren\u2019t as upfront.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We recommend that you try out as many demos of CRMs as you can before you make a purchase. A few of them (like <a href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a>) also offer free forever plans with options to upgrade as your company grows.&nbsp;<\/span><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_6268678992035840' data-id='6268678992035840'><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The CRM market is by no means a niche industry anymore. The marketplace offers a ton of customer relationship management [&hellip;]<\/p>\n","protected":false},"author":31,"featured_media":25531,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[120],"tags":[6808,6809,6807],"class_list":["post-25278","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm","tag-crm-cost","tag-crm-pricing","tag-how-much-does-crm-cost"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How Much Does CRM Cost? 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Also, know the pricing plans and features for top CRM solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/\" \/>\n<meta property=\"og:site_name\" content=\"EngageBay - All-in-one marketing, sales, and service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/engagebay\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-30T13:31:25+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-31T13:45:15+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/07\/HOW-MUCH-DOES-CRM-COST-PURPLE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Tanvi Bhale\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@engagebay\" \/>\n<meta name=\"twitter:site\" content=\"@engagebay\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Tanvi Bhale\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"21 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/\"},\"author\":{\"name\":\"Tanvi Bhale\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/692e0c4b1bacebac6ef3dbd8027cae21\"},\"headline\":\"How Much Does CRM Cost? 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