{"id":3093,"date":"2019-05-29T01:40:05","date_gmt":"2019-05-29T01:40:05","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=3093"},"modified":"2026-02-09T08:37:46","modified_gmt":"2026-02-09T08:37:46","slug":"future-marketing-automation","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/","title":{"rendered":"The Future of Marketing Automation: Insights and Analysis"},"content":{"rendered":"<p>Marketing automation has grown a lot in recent years, but just how much? According to <a href=\"https:\/\/www.emailmonday.com\/marketing-automation-statistics-overview\/\">Emailmonday<\/a>, between 2017 and 2018, most B2B companies\u201458 percent of them\u2014wanted to start using <a href=\"https:\/\/www.engagebay.com\/marketing\/marketing-automation\">marketing automation<\/a> to grow their businesses. Those who don\u2019t, which is far fewer, are certainly falling behind.<\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Is_the_Future_Bright_for_Marketing_Automation\" >Is the Future Bright for Marketing Automation?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Challenges_in_the_Future\" >Challenges in the Future<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#The_Future_of_Marketing_Automation_Insights_and_Analysis\" >The Future of Marketing Automation: Insights and Analysis<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Allocating_a_Working_Budget_Is_Crucial\" >Allocating a Working Budget Is Crucial<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Automation_Must_Remain_Easy_to_Use\" >Automation Must Remain Easy to Use<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Tech_Support_Must_Be_All-Encompassing\" >Tech Support Must Be All-Encompassing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Automation_DOES_Have_a_Place_in_Content_Marketing\" >Automation DOES Have a Place in Content Marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Email_Automation_Remains_Exceedingly_Popular\" >Email Automation Remains Exceedingly Popular<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#AI_Is_Not_Yet_a_Top_Priority_but_Dont_Sleep_on_It\" >AI Is Not Yet a Top Priority, but Don\u2019t Sleep on It<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Personalization_Must_Be_Outside_of_the_Box_to_Make_an_Impact\" >Personalization Must Be Outside of the Box to Make an Impact<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Automation_Still_Has_a_Ways_to_Go\" >Automation Still Has a Ways to Go<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"Is_the_Future_Bright_for_Marketing_Automation\"><\/span><strong>Is the Future Bright for Marketing Automation?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As you know from reading this blog, marketing automation can be incredibly beneficial for small businesses, mid-sized companies, and Fortune 500s alike. This Crazy Egg article reported that marketing overhead can drop (12.2 percent) while productivity goes up (14.5 percent) by using automation. Sales could spike by as much as 50 percent in some instances, says <a href=\"https:\/\/thejmbpartnership.com\/marketing-automation\/\">JMB Partnership<\/a>, a marketing agency. Finally, you can see a boost in qualified leads by as much as 451 percent, states <a href=\"http:\/\/www.fathomdelivers.com\/blog\/marketing-automation\/28-marketing-automation-stats-that-matter\/\">Fathom<\/a>, another marketing agency.<\/p>\n<p>For those reasons and the others we\u2019re going to cover in this article, we\u2019d say the future of marketing automation looks incredibly bright. You better put on a pair of shades!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Challenges_in_the_Future\"><\/span><strong>Challenges in the Future <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Even with a positive prognosis, it still helps to get proactive about the inevitable challenges your company will face in the future. Having an actionable approach to take now can keep your marketing automation campaign running smoothly.<\/p>\n<p>According to marketing technology insights company <a href=\"https:\/\/martechseries.com\/mts-insights\/guest-authors\/what-are-the-key-challenges-of-marketing-automation-experts\/\">MarTech<\/a>, here\u2019s how marketers feel most challenged with automation.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-5506 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2019\/05\/ma-challanges.png\" alt=\"marketing automation challanges\" width=\"624\" height=\"327\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2019\/05\/ma-challanges.png 624w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2019\/05\/ma-challanges-300x157.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2019\/05\/ma-challanges-595xh.png 595w\" sizes=\"(max-width: 624px) 100vw, 624px\" \/><\/p>\n<p>The biggest chunk of respondents has difficulty making their own automation. Others have problems integrating their automation with the software they already use. More respondents still said automation can be very complicated, which we\u2019re certainly not disagreeing with. Another complaint that came up (that we\u2019re a little surprised by) had to do with content. Perhaps a lack of editorial calendar makes things more difficult for these marketers? Finally, another decent chunk of respondents mentioned struggling with engagement.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Future_of_Marketing_Automation_Insights_and_Analysis\"><\/span><strong>The Future of Marketing Automation: Insights and Analysis <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>From emails to segmentation to contacts management, automation will be a marketer\u2019s best friend into 2021 and beyond. While we don\u2019t have a crystal ball, we\u2019ve studied various insights and other analytics to bring you this article on the future of marketing automation. In it, you can see what is driving automation today as well as what\u2019s to come.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Allocating_a_Working_Budget_Is_Crucial\"><\/span><strong>Allocating a Working Budget Is Crucial<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Marketing automation software may be more common in recent years, but that doesn\u2019t mean it\u2019s cheap. You could be spending hundreds if not thousands of dollars monthly for this <a href=\"https:\/\/track.g2.com\/resources\/software-utilization\">software utilization<\/a> depending on which company you choose to work with. There are plenty of them out there with more by the day, so your options are practically limitless.<\/p>\n<p>You must have room in your budget for your automation software. Not every company out there has been as successful with this as intended, so don\u2019t feel bad if you didn\u2019t necessarily hit the financial mark this year. <a href=\"https:\/\/www.demandgenreport.com\/resources\/infographics\/the-rise-of-marketing-automation-statistics-and-trends\">Demand Gen Report<\/a>, a marketing resource, published a 2018 infographic on marketing automation.<\/p>\n<p>In it, they report that most marketers anticipated expanding their budget for marketing automation in 2018. Up to 63 percent of those surveyed told Demand Gen Report they had the need for a bigger budget to pay for automation software.<\/p>\n<p>If you can\u2019t necessarily afford to increase your company\u2019s budget in 2021, you could always use <a href=\"https:\/\/www.engagebay.com\">EngageBay<\/a> for your marketing automation needs. We\u2019re an all-in-one marketing suite with automation and a slew of other services. We pride ourselves on being more affordable than the competition.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Automation_Must_Remain_Easy_to_Use\"><\/span><strong>Automation Must Remain Easy to Use<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>With automation such a popular tool for marketers, it may soon become even more encompassing than it already is. Why stop at segmentation or <a href=\"https:\/\/www.engagebay.com\/marketing\/email-marketing\">email marketing<\/a> when automation can help us with more of our day-to-day tasks?<\/p>\n<p>If automation duties continue to grow in the coming years like we think they may, then it\u2019s important the software remains easy to use. Email marketing company Adestra shared the reasons most marketers want to use automation in their State of Marketing Automation Benchmarks for Success 2017 report. \u00a0You can see the chart below.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-3095 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/11\/evalution-criteria.png\" alt=\"evaluation criteria\" width=\"549\" height=\"423\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/11\/evalution-criteria.png 549w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/11\/evalution-criteria-300x231.png 300w\" sizes=\"(max-width: 549px) 100vw, 549px\" \/><\/p>\n<p>Software that\u2019s simple to use was the top reason at 64 percent. This may be surprising to some, as you might assume the main reason marketers would want to automate tasks would be to save time or money. Those are certainly important factors, but they\u2019re not the only driving decisions to consider.<\/p>\n<p>The second reason most marketers were drawn to automation is its technical support at 42 percent, says Adestra. Others appreciated the cross-platform integration options (41 percent), the detailed analytics (32 percent), and even the price (32 percent). Finally, 23 percent of marketers were convinced to try automation via client recommendations.<\/p>\n<p><em>\ud83d\udc49Get a handle on creating an outstanding marketing automation strategy with our <a href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-strategy\/\">expert guide<\/a>. Transform your business&#8217;s marketing approach today.\ud83d\udc4c<\/em><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Tech_Support_Must_Be_All-Encompassing\"><\/span><strong>Tech Support Must Be All-Encompassing<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As the above stats prove, technical support is at the forefront of many a marketer\u2019s choices to use automation software. After all, some software can be a little complicated to figure out without training.<\/p>\n<p>Even if a marketer does master their software of choice, there are always technical issues to worry about. The Internet could fail, there could be internal errors with the software, or hardware could be damaged. What happens then? This is when technical support comes in.<\/p>\n<p>Bigger software brands often tout full tech support as a dangling carrot to incentivize customers to shell out more money. That may or may not change, but we think it should. We also think tech support should be more encompassing, with more software companies using automation themselves in the form of social media\/email message autoresponders and\/or chatbots. This way, if you have a question during the evening hours of a workday or over the weekend, you can get them somewhat addressed right away. If you need further help, you could then wait for a human to get back to you.<\/p>\n<p>And yes, that\u2019s right, we said chatbots. It\u2019s true that some people have their gripes about chatbots, but those that give you guidance or even a solution during a technical mishap could prove to be very useful. Whether all or any of this will happen in 2020 remains to be seen, of course, but with so many marketers valuing tech support in automation, that support should be as accommodating as possible.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Automation_DOES_Have_a_Place_in_Content_Marketing\"><\/span><strong>Automation DOES Have a Place in Content Marketing<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You\u2019ve heard it a million times before by this point. Content is king, it\u2019s one of the most unique things your company has, <em>yada yada yada<\/em>. While all that is true, that doesn\u2019t necessarily mean that automation should be kept far away from content marketing. Quite the contrary, actually.<\/p>\n<p><a href=\"https:\/\/contentmarketinginstitute.com\/wp-content\/uploads\/2018\/10\/2019_B2B_Research_Final.pdf\">Content Marketing Institute\u2019s<\/a> B2B Content Marketing 2020 Benchmarks, Budgets, and Trends-North America report notes that more than half of B2B marketers (54 percent) are implementing automation into their content marketing strategies. Most of them, 75 percent, agreed that it helped them get better insights into how well their content is doing.<\/p>\n<p>Above are some other ways content marketing and automation intersect. Of those who participated in the Content Marketing Institute\u2019s report, 84 percent said automation aided them in social media analytics as well as publishing. Unsurprisingly, 81 percent of respondents said they could use automation in content marketing for emails.<\/p>\n<p>Other interesting points in which automation and content marketing can meet include editorial calendaring, <a href=\"https:\/\/www.engagebay.com\/crm\/project-management\">project management<\/a>, workflow management, content creation and optimization, and the development of a content management system.<\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<p>Don\u2019t misunderstand. We\u2019re not saying you should let automation software write your articles for you. That could be disastrous at worst. At best, your writing would come across as incredibly stilted and you could even get dinged by Google. That said, there\u2019s no reason to separate automation and content marketing with a nine-foot pole. When combined, the two can make for quite an efficient content marketing system.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Email_Automation_Remains_Exceedingly_Popular\"><\/span><strong>Email Automation Remains Exceedingly Popular<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There\u2019s plenty of ways to use automation, but marketers seem to have a strong preference for email automation above all else. Smart Insights and <a href=\"https:\/\/www.getresponse.com\/resources\/reports\/email-marketing-and-marketing-automation-excellence-2018.html\">GetResponse\u2019s<\/a> Email Marketing &amp; Marketing Automation Excellence 2018 report shows us how marketers use automation these days.<\/p>\n<p>As the chart proves, more than half of marketers (64 percent) rely on email automation above all else. This automation includes customer onboarding, welcome sequences, and more. The next biggest task automation is used for among marketers is audience targeting and segmentation (26 percent). This isn\u2019t too surprising, either.<\/p>\n<p>Beyond that, content personalization (23 percent) is another popular automation task, giving credence to what we said before about automation\u2019s role in content marketing. Other uses of automation these marketers reported were criteria-specific broadcasting (19 percent), lead scoring (15 percent), and artificial intelligence (five percent). Speaking of AI\u2026<\/p>\n<p><em><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f449.svg\" alt=\"\ud83d\udc49\" \/>Unleash the power of top marketing strategies to skyrocket your business growth \u2013 explore our <a href=\"https:\/\/www.engagebay.com\/blog\/powerful-marketing-strategies\/\" data-wpel-link=\"internal\">comprehensive guide now<\/a>! <img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f31f.svg\" alt=\"\ud83c\udf1f\" \/><\/em><\/p>\n<h2><span class=\"ez-toc-section\" id=\"AI_Is_Not_Yet_a_Top_Priority_but_Dont_Sleep_on_It\"><\/span><strong>AI Is Not Yet a Top Priority, but Don\u2019t Sleep on It<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>An April 2018 article published in Towards Data Science found that most marketers are concerned with personalization more so than artificial intelligence. Of those surveyed, 29 percent were focusing more on personalization while only 26 percent were looking to implement AI in their <a href=\"https:\/\/www.engagebay.com\/blog\/powerful-marketing-strategies\/\">marketing strategies<\/a>.<\/p>\n<p>That doesn\u2019t mean you should ignore artificial intelligence altogether. It\u2019s a growing trend that\u2019s only going to become more prevalent in the next few years. <a href=\"https:\/\/www.openxcell.com\/ai-development-services\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">AI development<\/a> can be used for more than powering chatbots, after all. It can also provide detailed customer insights and industry predictions as well as to aide in the email content.<\/p>\n<p>If chatbots become smarter as we mentioned before, then they too can be seen as more helpful than annoying. Given the rapid advancements technology continues to make, we could see the reputation of chatbots changing within a year or two if that.<\/p>\n<p>Another stat from Towards Data Science notes that customer service can be made better with artificial intelligence. A good chunk of consumers (38 percent) seem to think that way. Having a great company-customer relationship is always important. If automation and AI can aid you in that, then why not use it?<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Personalization_Must_Be_Outside_of_the_Box_to_Make_an_Impact\"><\/span><strong>Personalization Must Be Outside of the Box to Make an Impact <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>We\u2019ve briefly discussed personalization several times in this article, so you had to know it was going to come up sooner or later. After all, it is the prime goal of many a marketer, as Towards Data Science reminded us.<\/p>\n<p>Here are some more stats supporting personalization from marketing platform <a href=\"https:\/\/www.barilliance.com\/impact-website-personalization-conversion-rates\/\">Barilliance<\/a>:<\/p>\n<ul>\n<li>Personalized product recommendations may have a 170 percent higher purchase rate over recommendations that weren\u2019t personalized.<\/li>\n<li>Revenue, lead gen, conversion rates, and other key performance indicators increased by more than 10 percent for more than half of marketers using personalization (53 percent).<\/li>\n<li>Customers like it, too. If they get a more personalized experience, they may be 80 percent more inclined to make a purchase.<\/li>\n<\/ul>\n<p>Personalization is incredibly important for marketing this year, and it will be in 2021, too. How you personalize your content is what matters most. Writing a customer\u2019s name in an <a href=\"https:\/\/www.engagebay.com\/blog\/best-email-subject-lines\/\">email subject line<\/a> or addressing them in the first line of an email isn\u2019t enough anymore.<\/p>\n<p>Marketing guru <a href=\"https:\/\/neilpatel.com\/blog\/de-personalize-marketing\/\">Neil Patel<\/a> agrees. He defines personalization partly as \u201cname tags including the receiver\u2019s name in their <a href=\"https:\/\/www.engagebay.com\/blog\/will-love-15-email-campaigns\/\">email campaigns<\/a>.\u201d While he advocates for de-personalization, and that\u2019s certainly a tactic you can try, what\u2019s clear is we marketers need to be doing something different.<\/p>\n<p>What works today? You have to use the customer insights you\u2019ve gathered to hyper-segment your audience. Doing so allows you to create individualized incentives that are ultra-personalized. Not only are you addressing the customer personally, but you\u2019re delivering deals and products right in their inbox that are of interest.<\/p>\n<p>You can even extend this to the content you share, embedding the most relevant articles or images, like so.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Automation_Still_Has_a_Ways_to_Go\"><\/span><strong>Automation Still Has a Ways to Go<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Finally, we want to point out an infographic from marketing company <a href=\"https:\/\/www.salesfusion.com\/wp-content\/uploads\/2016\/01\/Marketing_Automation_Past_and_Future_infographic.pdf\">Salesfusion<\/a>. In it, they state that an overwhelming majority of B2B marketers, 85 percent, admit that they could be using marketing automation better. Further, the report mentions that almost half of marketers (44 percent) said they were \u201cnot fully satisfied\u201d with marketing automation.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-3099 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/11\/not-fully-satisfied.png\" alt=\"not fully satisfied\" width=\"623\" height=\"276\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/11\/not-fully-satisfied.png 623w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/11\/not-fully-satisfied-300x133.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/11\/not-fully-satisfied-595xh.png 595w\" sizes=\"(max-width: 623px) 100vw, 623px\" \/><\/p>\n<p>While these stats are from 2016 and we\u2019re sure those numbers have changed, this is a point worth mentioning nonetheless. Automation is not perfect. If you feel like it\u2019s not serving your business the way you want, you have to ask yourself a few questions.<\/p>\n<p>Are you using the software correctly? If so, then does your software offer all the features you need? You might need to make a switch if the answer is no.<\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<p>What is causing the dissatisfaction? Is it that you\u2019re not reaching your marketing goals (higher ROI, more conversions) or is it something else entirely?<\/p>\n<p>As we said, automation is not perfect. It can\u2019t fill in the gaps of every part of your marketing strategy. It\u2019s also not a silver bullet that can fix everything. It\u2019s meant to aid you in achieving your marketing goals, not do them for you outright.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Understanding marketing automation is the key to your company\u2019s success. With more than half of B2B companies implementing or have implemented marketing automation into their respective campaigns, you need to follow suit if you haven\u2019t already. The trends and insights we provided above should give you a solid starting point. Good luck!<\/p>\n<p>To learn more about marketing automation here are a few resources to check out:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.engagebay.com\/blog\/future-marketing-automation\/\">The Future of Marketing Automation: Insights and Analysis<\/a><\/li>\n<li><a href=\"https:\/\/www.engagebay.com\/blog\/5-reasons-small-businesses-need-marketing-automation\/\">5 Reasons Why Small Businesses Need Marketing Automation<\/a><\/li>\n<li><a href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-strategy\/\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;7 Steps to Align Your Marketing Automation Strategy&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15233,&quot;3&quot;:{&quot;1&quot;:0},&quot;10&quot;:2,&quot;11&quot;:0,&quot;12&quot;:0,&quot;14&quot;:[null,2,0],&quot;15&quot;:&quot;Calibri, sans-serif&quot;,&quot;16&quot;:11}\">7 Steps to Align Your Marketing Automation Strategy<\/span><\/a><\/li>\n<li><a href=\"https:\/\/www.engagebay.com\/blog\/email-drip-campaign\/\">8 Simple Steps To Creating A Powerful Email Drip Campaign<\/a><\/li>\n<li><a href=\"https:\/\/www.engagebay.com\/blog\/customer-journey-marketing-automation\/\">To Enhance Your Customer Journey, Use Marketing Automation<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Marketing automation has grown a lot in recent years, but just how much? According to Emailmonday, between 2017 and 2018, [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3102,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[61],"tags":[119,52],"class_list":["post-3093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-automation","tag-future-of-marketing-automation","tag-marketing-automation"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - 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