{"id":44804,"date":"2023-07-27T13:04:11","date_gmt":"2023-07-27T13:04:11","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=44804"},"modified":"2026-02-10T08:14:53","modified_gmt":"2026-02-10T08:14:53","slug":"marketing-automation-kpis","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/","title":{"rendered":"Marketing Automation KPIs You Need Like Coffee (Must-Have)"},"content":{"rendered":"<p>Marketing automation simplifies routine processes but still requires measuring metrics to dictate whether the campaign succeeded.<\/p>\n<p>You must know which metrics to track because following meaningless metrics can just lead to a waste of time, money, and effort.<\/p>\n<p>This blog post will help you understand the most important marketing automation KPIs. We&#8217;ll also tell you how to track these KPIs, so you can begin right away.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#Understanding_Key_Performance_Indicators_KPIs\" >Understanding Key Performance Indicators (KPIs)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#The_Role_of_KPIs_in_Marketing_Automation\" >The Role of KPIs in Marketing Automation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#The_Top_15_Marketing_Automation_KPIs_to_Measure\" >The Top 15 Marketing Automation KPIs to Measure<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#Choosing_the_Right_KPIs_for_Your_Business\" >Choosing the Right KPIs for Your Business<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#How_to_Measure_and_Track_Your_Marketing_Automation_KPIs\" >How to Measure and Track Your Marketing Automation KPIs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#The_Benefits_of_Tracking_Marketing_Automation_KPIs\" >The Benefits of Tracking Marketing Automation KPIs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"Understanding_Key_Performance_Indicators_KPIs\"><\/span><span style=\"color: #339966;\"><strong>Understanding Key Performance Indicators (KPIs)<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A <a href=\"https:\/\/www.engagebay.com\/blog\/sales-kpi\/\">key performance indicator or KPI<\/a> is essential in any marketing campaign, including those you automate. You can also refer to KPIs as metrics. They\u2019re trackable benchmarks that indicate how successful a marketing campaign was.<\/p>\n<p>Let\u2019s use one of the simplest KPIs as an example: email open rates. According to <a href=\"https:\/\/www.campaignmonitor.com\/resources\/knowledge-base\/what-are-good-email-metrics\/\">Campaign Monitor<\/a>, 21.5 percent is the standard email open rate across industries in 2021. The rate can be slightly higher or lower depending on the industry, but let\u2019s use 21.5 percent as our average rate.<\/p>\n<p>If your campaign achieved an email open rate of 20.6 percent, that\u2019s excellent, as you\u2019re very close to the standard across industries. If you surpassed 21.5 percent, you could celebrate even further, as you know you have an above-average open rate.<\/p>\n<p>However, if your open rate is hovering at around 15 percent, you know it\u2019s below average and that your future marketing campaigns need retooling to get your open rates closer to the average.<\/p>\n<p>Of course, the open rate is one metric of many you\u2019ll begin measuring. Some will be higher than average, others lower. You can see your KPIs in real-time to improve them while your campaign is actively underway.<\/p>\n<p>After a campaign ends, you should actively measure all your metrics. How did they change while the campaign was underway versus when it ended? Compare your most recent campaign against the last one and campaigns last year.<\/p>\n<p>Were your most recent marketing campaigns more successful? If not, where have they fallen short?<\/p>\n<p>Any company\u2019s goal is to achieve more successful marketing than with the prior campaign, so an upward trajectory proves you\u2019re on the right track.<\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h2><span class=\"ez-toc-section\" id=\"The_Role_of_KPIs_in_Marketing_Automation\"><\/span><span style=\"color: #339966;\"><strong>The Role of KPIs in Marketing Automation<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>KPIs are especially important in marketing automation.&nbsp;Although automation has a \u201cset it and forget it\u201d mentality, you can\u2019t forget about it entirely.<\/p>\n<p>You must track automation metrics to determine if you\u2019re automating tasks to their fullest potential and to gauge where automation fits into your marketing stack. Automation KPIs can also indicate where you need to redirect your automation efforts.<\/p>\n<p>For instance, let\u2019s say your social media numbers are about average for your industry. You have a decent number of followers, but your goal is to improve engagement by 20 percent.<\/p>\n<p>You think automation can help, so you begin automating more social media processes, from writing post copy to scheduling when your posts go live.<\/p>\n<p>As your campaign concludes, you measure KPIs to determine your engagement increased by 23 percent. That\u2019s three percent greater than your goal, which proves that automating social media is driving ROI for your small business.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-checklist\/\">Read also: The Beginner\u2019s Marketing Automation Checklist [101]<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Top_15_Marketing_Automation_KPIs_to_Measure\"><\/span><span style=\"color: #339966;\"><strong>The Top 15 Marketing Automation KPIs to Measure<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>You realize the value of measuring marketing automation metrics, but which KPIs should your startup focus on?<\/p>\n<p>Here are the metrics, divided by category.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Lead Generation<\/strong><\/span><\/h3>\n<p>A business needs an influx of new leads entering the <a href=\"https:\/\/www.engagebay.com\/blog\/sales-pipeline-vs-sales-funnel\/\">sales funnel<\/a>. New leads can make up for older leads who unexpectedly exit the funnel, often for reasons unbeknownst to you. Leads can also fill in for gaps when customers stop using your service.<\/p>\n<p>Ideally, you should aspire to <a href=\"https:\/\/www.engagebay.com\/blog\/marketing-qualified-leads\/\">generate qualified leads<\/a> who know more about your small business and enter the sales funnel readier to make a purchasing decision.<\/p>\n<p>Here are some lead-related marketing automation KPIs.<\/p>\n<ul>\n<li><strong>Number of new leads: <\/strong>How many new leads have you generated this campaign? This quarter? This year? Make sure to compare this number against historical data to determine how successful your lead gen measures are.<\/li>\n<li><strong>Lead conversion rate:<\/strong> How many leads become customers? To calculate the lead conversion rate, divide your leads by your website visitors and multiply it by 100.<\/li>\n<li><strong>Cost per lead:<\/strong> How much money does your small business spend to generate leads? Cost per lead tells you. Calculate your CPL by dividing marketing spending by the number of leads acquired.<\/li>\n<\/ul>\n<h3><span style=\"color: #993300;\"><strong>Email Marketing<\/strong><\/span><\/h3>\n<p>Email marketing is the backbone of any campaign and one of the tasks that marketers readily automate the most. However, you can\u2019t gauge how cost-effective email marketing automation is without these KPIs.<\/p>\n<ul>\n<li><strong>Email open rate: <\/strong>This is the aforementioned open rate, which refers to how many audience members open the emails you send. If your messages end up trapped in the spam filter or deleted without being opened, you can\u2019t connect with your audience, as they\u2019re not seeing your messages.<\/li>\n<li><strong>Click-through rate: <\/strong>The email click-through rate tells you how many people click the links in the emails you send. CTR tells you that your audience does more than open your emails but engages with them. <a href=\"https:\/\/broadstreetads.com\/successful-click-through-rate\/\">Broadstreet Ads<\/a> reports that the average click-through rate is .05 percent.<\/li>\n<li><strong>Unsubscribe rate:<\/strong> Users will unsubscribe from your emails, perhaps due to the frequency of email sends or simply because they\u2019re no longer interested. Marketing reporting resource <a href=\"https:\/\/dashthis.com\/kpi-examples\/email-unsubscribe-rate\/\">DashThis<\/a> reports that .26 percent is the average unsubscribe rate across industries. Keep yours at that rate or lower.<\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-flowchart\/\">Read also: 7 Marketing Automation Flowchart Examples [Workflow Guide]<\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>Customer Engagement<\/strong><\/span><\/h3>\n<p>Determining how engaged your customers are with your products or services is measurable by KPIs. Here are more metrics to begin tracking.<\/p>\n<ul>\n<li><strong>Time spent on site: <\/strong>Users who spend seconds on your site probably never meant to land there in the first place. <a href=\"https:\/\/www.websitebuilderexpert.com\/building-online-stores\/average-time-spent-on-website\/\">Website Builder Expert<\/a> reports that 53 seconds is the average time spent on a site in 2023.<\/li>\n<li><strong>Pages per visit: <\/strong>The more pages per visit a lead or customer acquires when they\u2019re on your website, the more engaged they are. Marketing resource <a href=\"https:\/\/www.oberlo.com\/statistics\/average-page-views-per-visit-in-ecommerce\">Oberlo<\/a> states the average number of pages per visit is 6.5.<\/li>\n<li><strong>Bounce rate: <\/strong>The bounce rate is the rate of website visitors who leave your site without doing anything, such as subscribing or clicking pages. <a href=\"https:\/\/www.semrush.com\/blog\/bounce-rate\/\">Semrush<\/a> recommends a bounce rate of 26 to 70 percent.<\/li>\n<\/ul>\n<h3><span style=\"color: #993300;\"><strong>Sales Metrics<\/strong><\/span><\/h3>\n<figure id=\"attachment_22634\" aria-describedby=\"caption-attachment-22634\" style=\"width: 1920px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/9.-Sales-performance.png\"><img decoding=\"async\" class=\"size-full wp-image-22634\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/9.-Sales-performance.png\" alt=\"marketing and sales performance metrics\" width=\"1920\" height=\"937\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/9.-Sales-performance.png 1920w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/9.-Sales-performance-300x146.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/9.-Sales-performance-1024x500.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/9.-Sales-performance-768x375.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/9.-Sales-performance-1536x750.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/05\/9.-Sales-performance-595xh.png 595w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><figcaption id=\"caption-attachment-22634\" class=\"wp-caption-text\"><em>Sales performance dashboard example by EngageBay<\/em><\/figcaption><\/figure>\n<p>Are your marketing automation efforts resulting in more sales? Does your small business use <a href=\"https:\/\/www.engagebay.com\/blog\/sales-automation-process\/\">sales automation<\/a> to streamline campaigns? You must begin measuring these KPIs to determine your sales and marketing success.<\/p>\n<ul>\n<li><strong>Sales conversion rate: <\/strong>The sales conversion rate indicates how effectively your sales efforts yielded new customers. You can calculate it by dividing your total sales by your total qualified leads, then multiplying by 100.<\/li>\n<li><strong>Customer lifetime value:<\/strong> <a href=\"https:\/\/www.engagebay.com\/blog\/customer-lifecycle-management-clm\/\">Customer lifetime value<\/a> is one of the most important KPIs to measure, as it indicates value across a customer\u2019s entire time in the sales funnel. Multiply your average customer value by your standard customer lifespan to get the CLV.<\/li>\n<li><strong>Sales revenue:<\/strong> This standard metric tracks how much sales revenue your small business generates. You can compare your sales revenue across campaigns, quarters, or prior years.<\/li>\n<\/ul>\n<h3><span style=\"color: #993300;\"><strong>Campaign Performance<\/strong><\/span><\/h3>\n<p>The final area of marketing automation KPIs we\u2019ll look at is campaign performance. These metrics indicate how well each campaign performs and can help you bolster future campaigns for more success.<\/p>\n<ul>\n<li><strong>Campaign conversion rate: <\/strong>The campaign conversion rate tells you how many conversions you generated per campaign. You can measure this against your conversions from your last campaign or campaigns last quarter or year.<\/li>\n<li><strong>Return on marketing investment: <\/strong>How far do your marketing dollars take you? You can answer that question by measuring the return on marketing investment. Calculate ROMI by dividing <a href=\"https:\/\/www.engagebay.com\/blog\/sales-growth-strategies\/\">sales growth<\/a> or revenue from marketing costs.<\/li>\n<li><strong>Customer acquisition cost:<\/strong> The customer acquisition cost tells you what you\u2019ll spend to generate new customers. Divide your marketing and sales costs by new customers over a certain period to get the CAC.<\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-marketing-automation\/\">Read also: 7 Powerful eCommerce Marketing Automation Strategies + Tools<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Choosing_the_Right_KPIs_for_Your_Business\"><\/span><span style=\"color: #339966;\"><strong>Choosing the Right KPIs for Your Business<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The 15 KPIs outlined above are critical for determining the commercial success of a marketing automation campaign. Depending on the campaign, you might decide to track additional metrics, or subtract a few.<\/p>\n<p>When measuring KPIs, you should focus on your <a href=\"https:\/\/www.engagebay.com\/blog\/sales-goals\/\">campaign objectives and business goals<\/a> to decide which to focus on.<\/p>\n<p>However, this doesn\u2019t mean turning a blind eye to metrics that produce lower results than what you anticipated from your campaigns. If you\u2019re picky and choosy about KPIs like that, you can massage them into looking like your campaign did well.<\/p>\n<p>This is ultimately a major mistake. You might fool your shareholders, investors, and partners in the short term, but eventually, the lack of leads, long-term customers, and sales will be undeniable.<\/p>\n<p>To help avoid these pitfalls, leveraging <a href=\"https:\/\/onstrategyhq.com\/strategic-planning-software\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">strategic planning software<\/a> can provide a structured way to track performance, analyze KPIs accurately, and make informed adjustments for future campaigns.<\/p>\n<p>You must acknowledge when your campaigns underperformed, picking through them with a fine-toothed comb to determine where you fell short and what you can do to improve the next campaign.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-process\/\">Read also: Cracking The Marketing Automation Process [101 Guide]<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Measure_and_Track_Your_Marketing_Automation_KPIs\"><\/span><span style=\"color: #339966;\"><strong>How to Measure and Track Your Marketing Automation KPIs<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Has your small business launched its first campaign, and now you wish to begin tracking it? This section will first review the steps needed to do that, then recommend some tools you can use for easier metric measuring.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Measuring Your KPIs<\/strong><\/span><\/h3>\n<p>Let&#8217;s see how best to measure your marketing automation performance indicators.<\/p>\n<h4><span style=\"color: #666699;\"><strong>Select at least one metric that gels with your objective<\/strong><\/span><\/h4>\n<p>Begin by determining your marketing campaign goals.<\/p>\n<p>Once you know those, select at least one metric or KPI to track that suits the campaign goals, such as measuring sales revenue if you wish to increase sales or campaign conversion rate to determine how many customers you generate from your marketing automation campaigns.<\/p>\n<h4><span style=\"color: #666699;\"><strong>Determine if the metric is relevant enough to measure<\/strong><\/span><\/h4>\n<p>The metrics from the prior section are appropriate for measuring a sales and marketing campaign, but not every KPI is.<\/p>\n<p>Ask yourself some questions before taking time and resources to begin tracking metrics. For example, how relevant will the KPI be six, nine, or 12 months from now? Do the results from the KPI help with your overall business strategy?<\/p>\n<p>Is the metric easy to understand and quantify? How long will it take for measurement? If it\u2019s too long, it might not be a conducive metric to track for this campaign.<\/p>\n<h4><span style=\"color: #666699;\"><strong>Delegate the responsibility to track the metrics<\/strong><\/span><\/h4>\n<p>Next, assign responsibility to a team member within your company to measure marketing automation metrics.<\/p>\n<p>You might consider hiring an analyst if your business doesn\u2019t have one.<\/p>\n<h4><strong><span style=\"color: #666699;\">Make a routine to monitor the KPIs<\/span><\/strong><\/h4>\n<p>The analyst or assigned party will begin using tracking tools to review the metric(s) you selected. They can\u2019t do this immediately, as it takes time for results to generate, usually days to weeks and sometimes months.<\/p>\n<p>Once the analyst has data to review, they should begin tracking it regularly and produce reports every month or quarter, depending on the required reporting frequency.<\/p>\n<p>The reports paint a clear picture of how the marketing automation software performed, where it fell short, and which areas you should continue capitalizing on to ensure better campaigns.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/how-to-become-a-marketing-automation-specialist\/\">Read also: Paving A New Path: How To Become A Marketing Automation Specialist<\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>Tracking Tools for Marketing Automation KPIs<\/strong><\/span><\/h3>\n<p>What kinds of tools are available for measuring and making sense of metrics? Here are some to integrate into your existing workflow.<\/p>\n<h4><span style=\"color: #666699;\"><a style=\"color: #666699;\" href=\"https:\/\/www.engagebay.com\/\"><strong>EngageBay<\/strong><\/a><\/span><\/h4>\n<figure id=\"attachment_18353\" aria-describedby=\"caption-attachment-18353\" style=\"width: 1370px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/12\/Marketing-dashboard.gif\"><img decoding=\"async\" class=\"wp-image-18353 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2021\/12\/Marketing-dashboard.gif\" alt=\"Simple customer data reports in EngageBay\" width=\"1370\" height=\"782\"><\/a><figcaption id=\"caption-attachment-18353\" class=\"wp-caption-text\"><em>Simple customer data reports in EngageBay<\/em><\/figcaption><\/figure>\n<p>EngageBay is a <a href=\"https:\/\/www.engagebay.com\/marketing\/marketing-automation\">marketing automation software<\/a> that has a CRM built in, so you can manage all aspects of your sales and marketing from just this one tool.<\/p>\n<p>It offers advanced web analytics, real-time reports for all marketing automation and sales performance metrics, and integration with a bunch of awesome tools that can help you crack outbound sales and customer support as well.<\/p>\n<p>EngageBay has a free-forever plan with limited functionality, and three paid plans. Basic costs $13.79 per user per month, Growth comes in at $45.99 per user per month, and Pro goes for $91.99 per user per month when billed annually.<\/p>\n<h4><span style=\"color: #666699;\"><a style=\"color: #666699;\" href=\"https:\/\/www.tableau.com\/\"><strong>Tableau<\/strong><\/a><\/span><\/h4>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Picture1-e1690239604232.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-44806 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Picture1-e1690239604232.jpg\" alt=\"Tableau dashboard for marketing KPIs\" width=\"577\" height=\"345\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Picture1-e1690239604232.jpg 1609w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Picture1-e1690239604232-300x180.jpg 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Picture1-e1690239604232-1024x613.jpg 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Picture1-e1690239604232-768x460.jpg 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Picture1-e1690239604232-1536x919.jpg 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Picture1-e1690239604232-595xh.jpg 595w\" sizes=\"(max-width: 577px) 100vw, 577px\" \/><\/a><\/p>\n<p>Tableau is a Salesforce business intelligence tool for business users, executives, analysts, and IT professionals. The tool features Tableau GPT, an AI tracker that provides real-time insights.<\/p>\n<p>Besides analytics, Tableau also offers data management and advanced management options via the Tableau Server or Tableau Cloud.<\/p>\n<p>Tableau has three pricing plans: Tableau Viewer for $15 per user per month, Tableau Explorer for $42 per user per month, and Tableau Creator for $70 per user per month when billed annually.<\/p>\n<h4><span style=\"color: #666699;\"><a style=\"color: #666699;\" href=\"https:\/\/www.datapine.com\/\"><strong>Datapine<\/strong><\/a><\/span><\/h4>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/business-intelligence-dashboard-platform-datapine-e1690239701885.png\"><img decoding=\"async\" class=\"aligncenter wp-image-44807 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/business-intelligence-dashboard-platform-datapine-e1690239701885.png\" alt=\"Datapine marketing automation metrics\" width=\"568\" height=\"298\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/business-intelligence-dashboard-platform-datapine-e1690239701885.png 1200w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/business-intelligence-dashboard-platform-datapine-e1690239701885-300x158.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/business-intelligence-dashboard-platform-datapine-e1690239701885-1024x538.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/business-intelligence-dashboard-platform-datapine-e1690239701885-768x403.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/business-intelligence-dashboard-platform-datapine-e1690239701885-595xh.png 595w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/><\/a><\/p>\n<p>Calling itself a modern business intelligence platform, Datapine is a scalable solution designed to introduce data culture to the office. It provides some of the <a href=\"https:\/\/qrvey.com\/blog\/best-self-service-analytics-tools\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">best self-service analytics tools<\/a> and reporting solutions, which are a tag team.<\/p>\n<p>Datapine has a full dashboard, data connections, and embeddable reports. Pricing begins at $249 per month for the Basic plan. The Professional plan costs $449 per month, the Premium plan $799, and the Branding &amp; Embedded plan is $1,099 per month.<\/p>\n<h4><span style=\"color: #666699;\"><a style=\"color: #666699;\" href=\"https:\/\/www.simplekpi.com\/\"><strong>SimpleKPI<\/strong><\/a><\/span><\/h4>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Home-KPI-Reports-e1690239821898.webp\"><img decoding=\"async\" class=\"aligncenter wp-image-44809 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Home-KPI-Reports-e1690239821898.webp\" alt=\"SimpleKPI report for KPIs\" width=\"568\" height=\"341\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Home-KPI-Reports-e1690239821898.webp 1080w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Home-KPI-Reports-e1690239821898-300x180.webp 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Home-KPI-Reports-e1690239821898-1024x614.webp 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Home-KPI-Reports-e1690239821898-768x461.webp 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Home-KPI-Reports-e1690239821898-595x357.webp 595w\" sizes=\"(max-width: 568px) 100vw, 568px\" \/><\/a><\/p>\n<p>Build better insights by tracking business data through SimpleKPI. This tool features a centralized dashboard for measuring your latest metrics, detailed analytics for tracking your marketing automation campaigns in progress, and reporting that presents the most valuable insights.<\/p>\n<p>You can track data across departments, teams, and individuals, customizing data across the dashboard and receiving alerts and metrics in real-time. SimpleKPI has one pricing plan that begins at $99 per month.<\/p>\n<h4><span style=\"color: #666699;\"><a style=\"color: #666699;\" href=\"https:\/\/www.scoro.com\/\"><strong>Scoro<\/strong><\/a><\/span><\/h4>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Projects-e1690239875642.png\"><img decoding=\"async\" class=\"aligncenter wp-image-44810 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Projects-e1690239875642.png\" alt=\"Scoro dashboard for performance \" width=\"565\" height=\"305\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Projects-e1690239875642.png 1936w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Projects-e1690239875642-300x162.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Projects-e1690239875642-1024x553.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Projects-e1690239875642-768x415.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Projects-e1690239875642-1536x830.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Projects-e1690239875642-595xh.png 595w\" sizes=\"(max-width: 565px) 100vw, 565px\" \/><\/a><\/p>\n<p>The workplace management software Scoro has detailed analytics, which is why it\u2019s such a valuable tool to add to your kit. You can create reports in one click that determine your risk areas and provide overviews of your processes.<\/p>\n<p>The dashboards update as you generate results, and your reports also update in real-time. You can share and bookmark reports and add unique fields to your reports to incorporate for your brand\u2019s metrics.<\/p>\n<p>Choose from four pricing plans when using Scoro: Essential for $26 per user per month, Standard for $37 per user per month. Pro for $63 per user per month, and Ultimate with custom pricing.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-best-practices\/\">Read also: Marketing Automation Best Practices for the Non-Technical Marketer<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_Benefits_of_Tracking_Marketing_Automation_KPIs\"><\/span><span style=\"color: #339966;\"><strong>The Benefits of Tracking Marketing Automation KPIs<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Measuring marketing automation KPIs can help your company grow, whether you\u2019re a startup or an SMB. Here are the advantages of tracking metrics.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Fewer bottlenecks<\/strong><\/span><\/h3>\n<p>What kinds of processes slow your company down? What marketing and sales measures aren\u2019t delivering the kinds of results you thought? Analytics reports, especially compiled over time, point out trends that indicate to your team when to change tact because a strategy no longer serves you.<\/p>\n<h3><strong><span style=\"color: #993300;\">Higher productivity<\/span><\/strong><\/h3>\n<p>Marketing automation software has already saved time in your office by reducing the effort spent on extraneous tasks. You can further improve productivity across your business by measuring automation KPIs.<\/p>\n<p>After all, success doesn\u2019t exclusively mean converting leads into customers and earning money. It can mean spending time valuably. If an analytics report details that your teams are wasting time, you can begin relying further on automation or otherwise simplifying processes to boost productivity.<\/p>\n<h3><strong><span style=\"color: #993300;\">Better efficiency<\/span><\/strong><\/h3>\n<p>Understanding <a href=\"https:\/\/www.engagebay.com\/blog\/marketing-metrics\/\">marketing campaign metrics<\/a> as the campaign happens gives you ample opportunity to pivot to an alternative if your audience doesn\u2019t react as favorably as intended.<\/p>\n<p>You can save the campaign and achieve your milestones if you catch errors early enough and act.<\/p>\n<h3><strong><span style=\"color: #993300;\">Quicker identification of your MVPs<\/span><\/strong><\/h3>\n<p>Who are your superstar salespeople and your most marvelous marketers? Marketing automation KPIs will help you identify these MVPs, who you might use as training examples for the rest of the staff.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Better financial decisions<\/strong><\/span><\/h3>\n<p>Here is the most compelling reason to begin tracking metrics: to help your small business make smarter financial choices.<\/p>\n<p>A small business only has so much capital, and spending it wisely begins with understanding which business processes of yours drive the most revenue. You can use historical data and trends to dictate what may serve you well in the future.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-marketing-automation-guide\/\">Read also: The Beginner&#8217;s Guide to eCommerce Marketing Automation<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><span style=\"color: #339966;\"><strong>Conclusion<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Marketing automation KPIs are a must for determining how well your automation software serves you. Which metrics does your business use? Do you think you can refine and review them?<\/p>\n<p>Please share your experiences below, or let us know if you have any questions!<\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_6268678992035840' data-id='6268678992035840'><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Marketing automation simplifies routine processes but still requires measuring metrics to dictate whether the campaign succeeded. You must know which [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":44990,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[22,61],"tags":[8604,8602,8600,8601,8603,8605],"class_list":["post-44804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing","category-marketing-automation","tag-marketing-automation-analytics","tag-marketing-automation-key-performance-indicators","tag-marketing-automation-kpis","tag-marketing-automation-metrics","tag-marketing-automation-performance-indicators","tag-marketing-automation-reports"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Marketing Automation KPIs You Need Like Coffee (Must-Have)<\/title>\n<meta name=\"description\" content=\"Marketing automation KPIs include the number of new leads, lead conversion rate, cost per lead, email open rate, click-through rate, and more\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Marketing Automation KPIs You Need Like Coffee (Must-Have)\" \/>\n<meta property=\"og:description\" content=\"Marketing automation KPIs include the number of new leads, lead conversion rate, cost per lead, email open rate, click-through rate, and more\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/\" \/>\n<meta property=\"og:site_name\" content=\"EngageBay - All-in-one marketing, sales, and service\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/engagebay\" \/>\n<meta property=\"article:published_time\" content=\"2023-07-27T13:04:11+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-10T08:14:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Nicole Malczan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@engagebay\" \/>\n<meta name=\"twitter:site\" content=\"@engagebay\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nicole Malczan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"14 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/\"},\"author\":{\"name\":\"Nicole Malczan\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/ab4bd7395a29f3686b9782f656820fda\"},\"headline\":\"Marketing Automation KPIs You Need Like Coffee (Must-Have)\",\"datePublished\":\"2023-07-27T13:04:11+00:00\",\"dateModified\":\"2026-02-10T08:14:53+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/\"},\"wordCount\":2740,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png\",\"keywords\":[\"marketing automation analytics\",\"marketing automation key performance indicators\",\"marketing automation KPIs\",\"marketing automation metrics\",\"marketing automation performance indicators\",\"marketing automation reports\"],\"articleSection\":[\"Marketing\",\"Marketing Automation\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/\",\"url\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/\",\"name\":\"Marketing Automation KPIs You Need Like Coffee (Must-Have)\",\"isPartOf\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png\",\"datePublished\":\"2023-07-27T13:04:11+00:00\",\"dateModified\":\"2026-02-10T08:14:53+00:00\",\"description\":\"Marketing automation KPIs include the number of new leads, lead conversion rate, cost per lead, email open rate, click-through rate, and more\",\"breadcrumb\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#primaryimage\",\"url\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png\",\"contentUrl\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png\",\"width\":1000,\"height\":600,\"caption\":\"marketing-automation-kpis\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.engagebay.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Marketing Automation\",\"item\":\"https:\/\/www.engagebay.com\/blog\/category\/marketing-automation\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Marketing Automation KPIs You Need Like Coffee (Must-Have)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#website\",\"url\":\"https:\/\/www.engagebay.com\/blog\/\",\"name\":\"EngageBay - All-in-one marketing, sales, and service\",\"description\":\"EngageBay is a simple, powerful all-in-one marketing, sales and service software for growing businesses\",\"publisher\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.engagebay.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#organization\",\"name\":\"EngageBay\",\"url\":\"https:\/\/www.engagebay.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/08\/engagebay-logo.png\",\"contentUrl\":\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/08\/engagebay-logo.png\",\"width\":256,\"height\":256,\"caption\":\"EngageBay\"},\"image\":{\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/engagebay\",\"https:\/\/x.com\/engagebay\",\"https:\/\/www.instagram.com\/engagebay\",\"https:\/\/www.linkedin.com\/company\/engagebay\",\"https:\/\/www.youtube.com\/channel\/UCJhHSPeKnXs0O6T4Vl7tDug\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/ab4bd7395a29f3686b9782f656820fda\",\"name\":\"Nicole Malczan\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/42062f1c42bba81ce0a3b1780ef8df685796d91755880a3278abe88bc8862733?s=96&d=identicon&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/42062f1c42bba81ce0a3b1780ef8df685796d91755880a3278abe88bc8862733?s=96&d=identicon&r=g\",\"caption\":\"Nicole Malczan\"},\"description\":\"Nicole Malczan is a freelance writer who specializes in writing about marketing and small business. She's passionate about sharing affordable solutions that leverage small businesses with the big fish.\",\"url\":\"https:\/\/www.engagebay.com\/blog\/author\/nicole\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Marketing Automation KPIs You Need Like Coffee (Must-Have)","description":"Marketing automation KPIs include the number of new leads, lead conversion rate, cost per lead, email open rate, click-through rate, and more","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/","og_locale":"en_US","og_type":"article","og_title":"Marketing Automation KPIs You Need Like Coffee (Must-Have)","og_description":"Marketing automation KPIs include the number of new leads, lead conversion rate, cost per lead, email open rate, click-through rate, and more","og_url":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/","og_site_name":"EngageBay - All-in-one marketing, sales, and service","article_publisher":"https:\/\/www.facebook.com\/engagebay","article_published_time":"2023-07-27T13:04:11+00:00","article_modified_time":"2026-02-10T08:14:53+00:00","og_image":[{"width":1000,"height":600,"url":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png","type":"image\/png"}],"author":"Nicole Malczan","twitter_card":"summary_large_image","twitter_creator":"@engagebay","twitter_site":"@engagebay","twitter_misc":{"Written by":"Nicole Malczan","Est. reading time":"14 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#article","isPartOf":{"@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/"},"author":{"name":"Nicole Malczan","@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/ab4bd7395a29f3686b9782f656820fda"},"headline":"Marketing Automation KPIs You Need Like Coffee (Must-Have)","datePublished":"2023-07-27T13:04:11+00:00","dateModified":"2026-02-10T08:14:53+00:00","mainEntityOfPage":{"@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/"},"wordCount":2740,"commentCount":0,"publisher":{"@id":"https:\/\/www.engagebay.com\/blog\/#organization"},"image":{"@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#primaryimage"},"thumbnailUrl":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png","keywords":["marketing automation analytics","marketing automation key performance indicators","marketing automation KPIs","marketing automation metrics","marketing automation performance indicators","marketing automation reports"],"articleSection":["Marketing","Marketing Automation"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/","url":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/","name":"Marketing Automation KPIs You Need Like Coffee (Must-Have)","isPartOf":{"@id":"https:\/\/www.engagebay.com\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#primaryimage"},"image":{"@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#primaryimage"},"thumbnailUrl":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png","datePublished":"2023-07-27T13:04:11+00:00","dateModified":"2026-02-10T08:14:53+00:00","description":"Marketing automation KPIs include the number of new leads, lead conversion rate, cost per lead, email open rate, click-through rate, and more","breadcrumb":{"@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#primaryimage","url":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png","contentUrl":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/marketing-automation-kpi.png","width":1000,"height":600,"caption":"marketing-automation-kpis"},{"@type":"BreadcrumbList","@id":"https:\/\/www.engagebay.com\/blog\/marketing-automation-kpis\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.engagebay.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Marketing Automation","item":"https:\/\/www.engagebay.com\/blog\/category\/marketing-automation\/"},{"@type":"ListItem","position":3,"name":"Marketing Automation KPIs You Need Like Coffee (Must-Have)"}]},{"@type":"WebSite","@id":"https:\/\/www.engagebay.com\/blog\/#website","url":"https:\/\/www.engagebay.com\/blog\/","name":"EngageBay - All-in-one marketing, sales, and service","description":"EngageBay is a simple, powerful all-in-one marketing, sales and service software for growing businesses","publisher":{"@id":"https:\/\/www.engagebay.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.engagebay.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.engagebay.com\/blog\/#organization","name":"EngageBay","url":"https:\/\/www.engagebay.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/08\/engagebay-logo.png","contentUrl":"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2018\/08\/engagebay-logo.png","width":256,"height":256,"caption":"EngageBay"},"image":{"@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/engagebay","https:\/\/x.com\/engagebay","https:\/\/www.instagram.com\/engagebay","https:\/\/www.linkedin.com\/company\/engagebay","https:\/\/www.youtube.com\/channel\/UCJhHSPeKnXs0O6T4Vl7tDug"]},{"@type":"Person","@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/ab4bd7395a29f3686b9782f656820fda","name":"Nicole Malczan","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.engagebay.com\/blog\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/42062f1c42bba81ce0a3b1780ef8df685796d91755880a3278abe88bc8862733?s=96&d=identicon&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/42062f1c42bba81ce0a3b1780ef8df685796d91755880a3278abe88bc8862733?s=96&d=identicon&r=g","caption":"Nicole Malczan"},"description":"Nicole Malczan is a freelance writer who specializes in writing about marketing and small business. She's passionate about sharing affordable solutions that leverage small businesses with the big fish.","url":"https:\/\/www.engagebay.com\/blog\/author\/nicole\/"}]}},"_links":{"self":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/44804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/comments?post=44804"}],"version-history":[{"count":22,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/44804\/revisions"}],"predecessor-version":[{"id":79111,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/44804\/revisions\/79111"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/media\/44990"}],"wp:attachment":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/media?parent=44804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/categories?post=44804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/tags?post=44804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}