{"id":45022,"date":"2023-08-02T14:08:15","date_gmt":"2023-08-02T14:08:15","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=45022"},"modified":"2026-03-24T08:02:46","modified_gmt":"2026-03-24T08:02:46","slug":"ecommerce-email-a-b-testing","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/ecommerce-email-a-b-testing\/","title":{"rendered":"eCommerce Email A\/B Testing Basics For Beginners"},"content":{"rendered":"<p>Have you ever sent an email and expected it to get a high open rate, but it didn\u2019t? You dig back into the original message to decode what may have gone wrong.<\/p>\n<p>However, since you didn\u2019t A\/B test your email, any number of things could have impacted its success. Perhaps you chose the wrong send time, the subject lines needed a rework, or you didn\u2019t have easily accessible CTA buttons.<\/p>\n<p>A\/B testing leaves nothing to chance. You can meticulously test every element of your <a href=\"https:\/\/www.engagebay.com\/blog\/will-love-15-email-campaigns\/\">email campaign<\/a> before it goes live to increase open and clickthrough rates.<\/p>\n<p><strong>This guide article will explain how to optimize your <a href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-marketing-examples\/\">eCommerce email marketing<\/a> with smart A\/B testing.<\/strong><\/p>\n<p>In this blog post, we\u2019ll define what eCommerce email A\/B testing means, show you what components of an email campaign you can A\/B test, and share plenty of tips, examples, and best practices to begin sending eCommerce emails that convert.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-a-b-testing\/#What_Is_eCommerce_Email_AB_Testing\" >What Is eCommerce Email A\/B Testing?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-a-b-testing\/#The_Benefits_of_AB_Testing_Your_eCommerce_Emails\" >The Benefits of A\/B Testing Your eCommerce Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-a-b-testing\/#9_eCommerce_Email_Elements_to_Begin_AB_Testing_Today\" >9 eCommerce Email Elements to Begin A\/B Testing Today<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-a-b-testing\/#How_To_AB_Test_Your_eCommerce_Emails\" >How To A\/B Test Your eCommerce Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-a-b-testing\/#3_Easy_eCommerce_Email_AB_Testing_Ideas_and_Examples\" >3 Easy eCommerce Email A\/B Testing Ideas and Examples<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-a-b-testing\/#eCommerce_Email_AB_Testing_Best_Practices\" >eCommerce Email A\/B Testing Best Practices<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-a-b-testing\/#Bottom_Line\" >Bottom Line<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"What_Is_eCommerce_Email_AB_Testing\"><\/span><span style=\"color: #339966;\"><strong>What Is eCommerce Email A\/B Testing?<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong><span style=\"font-size: 16px;\">eCommerce email a\/b testing refers to sending out two different versions of the same email to two different but small audiences. This helps understand which version gets better engagement, like better open rates or clickthrough rates.<\/span><\/strong><\/p>\n<p><span style=\"font-size: 16px;\">For example, perhaps your CTA button is placed right above the fold at the top of your email in Version A but midway down the page in Version B. The button could also be a pink circle in Version A and a blue square in Version B.<\/span><\/p>\n<p>You can generate multiple secondary versions to compare against the control. The point of testing these elements is to determine which version of your email will drive the most receptivity.<\/p>\n<p>In other words, you\u2019re seeking email design and features to <a href=\"https:\/\/www.engagebay.com\/blog\/email-ab-testing\/\">boost your open and clickthrough rates<\/a>.<\/p>\n<p>Although we\u2019re discussing email marketing A\/B testing today, you can split-test any marketing campaign element, including your website, landing pages, forms, <a href=\"https:\/\/www.engagebay.com\/blog\/social-media-engagement-posts\/\">social media posts<\/a>, infographics, blogs, and more.<\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h2><span class=\"ez-toc-section\" id=\"The_Benefits_of_AB_Testing_Your_eCommerce_Emails\"><\/span><span style=\"color: #339966;\"><strong>The Benefits of A\/B Testing Your eCommerce Emails<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Testing emails before you send them can set up your campaign for success in the following ways:<\/p>\n<ul>\n<li>Your unsubscribe rate should decrease as you send email content catered to your <a href=\"https:\/\/www.engagebay.com\/blog\/what-is-audience-segmentation\/\">audience segments<\/a>.<\/li>\n<li>You\u2019ll begin to understand better what your audience likes and dislikes, which instills confidence in future campaigns and might reduce your reliance on A\/B testing.<\/li>\n<li>You\u2019ll improve your engagement rate across emails.<\/li>\n<li>You\u2019ll generate a higher ROI for each email you send and your overall campaigns.<\/li>\n<li>Your conversion rate should increase.<\/li>\n<li>Open and clickthrough rates should similarly go up.<\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-marketing-automation-guide\/\">Read also: The Beginner&#8217;s Guide to eCommerce Marketing Automation<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"9_eCommerce_Email_Elements_to_Begin_AB_Testing_Today\"><\/span><span style=\"color: #339966;\"><strong>9 eCommerce Email Elements to Begin A\/B Testing Today<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>An email marketing campaign has many moving parts. The following elements are all fair game to A\/B test to understand better what appeals to your target audience.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Call to Action button style and placement<\/strong><\/span><\/h3>\n<p>CTA buttons come in all shapes and sizes. Which style of the button would best complement your campaign will vary depending on your brand, message, and visual style. You can compare endless CTA button variations until you find your favorite.<\/p>\n<p>More important than the look of the CTA button is where it goes. Burying the button will make it hard to appreciate its visual appeal, and blending it into too many visual elements fails to drive the point home.<\/p>\n<p>This is another element you must test before your next email campaign goes live.<\/p>\n<h3><strong><span style=\"color: #993300;\">Subject lines<\/span><\/strong><\/h3>\n<p>According to <a href=\"https:\/\/blog.hubspot.com\/sales\/subject-line-stats-open-rates-slideshare\">HubSpot<\/a>, in data cited from Mailchimp and Finances Online, 64 percent of email recipients will delete or open an email depending on the subject line content. That tells you all you need to know about the importance of email subject lines.<\/p>\n<p>You can test all elements of your subject line, from its length to its wording and even the organization of the words. For example, one variation of your subject line might read, \u201cShop today to get free shipping,\u201d and another might say, \u201cGet free shipping when you shop today.\u201d<\/p>\n<p>The meaning is the same, but you could increase your open rate depending on how you organize the words.<\/p>\n<p>Regarding the length of your <a href=\"https:\/\/www.engagebay.com\/blog\/best-email-subject-lines\/\">subject lines<\/a>, you can gauge whether the wording will get cut off on mobile devices, by sampling different versions of the subject line between 60 and 90 characters until you find the best one.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-post-purchase-emails\/\">Read also: The Art of eCommerce Post-Purchase Emails [A Guide]<\/a><\/p>\n<h3><strong><span style=\"color: #993300;\">Email body<\/span><\/strong><\/h3>\n<p>What\u2019s the topic of your email? You can test subjects for the most compatible email style, such as a product\/service announcement versus a newsletter.<\/p>\n<p>You can also test offers in the email body to determine which wording and even which type of offer might appeal to your target audience.<\/p>\n<p>Further, you can perform an A\/B test to gauge the most appropriate tone given the email subject matter and adjust the length. The length of the email body includes the overall word count and how the information is formatted and presented.<\/p>\n<p>For instance, is it better to split up a paragraph or leave it as one large block? Would bullet points help? You\u2019ll soon have the answers.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-emails-advanced-segmentation-strategies\/\">Read also: eCommerce Emails: 50+ Basic and Advanced Segmentation Strategies<\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>Email layout and design<\/strong><\/span><\/h3>\n<p>We painstakingly select templates or hire designers for custom email layouts only to get underwhelming open and clickthrough rates. Fortunately, you can put those days behind you, as comparing visual elements is one of the best ways to A\/B test.<\/p>\n<p>You can examine several templates against your control, including custom templates, to see whether your audience prefers original or prebuilt templates.<\/p>\n<p>You can begin incorporating those templates into all your emails in the future to match your audience\u2019s preferences. This will also save you time, as you won\u2019t have to build your emails with so much effort.<\/p>\n<p>If you use <a href=\"https:\/\/www.engagebay.com\/blog\/email-automation\/\">email automation<\/a>, your messages can go out even faster.<\/p>\n<h3><strong><span style=\"color: #993300;\">Animations<\/span><\/strong><\/h3>\n<p>Visual elements like animations also greatly benefit from testing. Animations should appear sparingly to drive points home so they\u2019re impactful. You can test the frequency and positioning of your animations.<\/p>\n<p>You can also confirm how optimized animations are for mobile versus desktop users, reformatting or eliminating animations that don\u2019t gel with your newly-designed layout.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-marketing-utm-parameters\/\">Read also: eCommerce Email Marketing UTM Parameters and How to Use Them<\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>Static images and graphics<\/strong><\/span><\/h3>\n<p>Graphics such as still images or infographics jazz up an email and can also underscore points just as animations.<\/p>\n<p>Test these visual elements to confirm their necessary placement and determine their size and scope in your email.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Links<\/strong><\/span><\/h3>\n<p>Testing links can help you unravel troubles with a sluggish clickthrough rate. Perhaps users don\u2019t see the links you incorporate into your email copy.<\/p>\n<p>Maybe the copy you use in the hyperlink is too vague or bland and doesn\u2019t inspire them to click.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-transactional-email-optimization\/\">Read also: eCommerce Transactional Email Optimization: What to Do &amp; Not to Do<\/a><\/p>\n<h3><strong><span style=\"color: #993300;\">Personalization<\/span><\/strong><\/h3>\n<p>Email resource <a href=\"https:\/\/www.zembula.com\/blog\/the-ultimate-list-of-email-personalization-stats\/\">Zembula<\/a> reports that personalized emails get an open rate that\u2019s 82 percent higher compared to emails without personalization.<\/p>\n<p>You can use A\/B testing to measure the success rate of your personalization measures, from adding names to a subject line to remembering their birthday.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-marketing-examples\/\">Read also: eCommerce Email Marketing Simplified: 15 Examples + Tips<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_To_AB_Test_Your_eCommerce_Emails\"><\/span><span style=\"color: #339966;\"><strong>How To A\/B Test Your eCommerce Emails<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Now that you\u2019ve seen the possibilities of testing your email marketing campaigns let\u2019s review the email A\/B test steps to follow.<\/p>\n<h3><strong><span style=\"color: #993300;\">Step 1 \u2013 Create your audience personas<\/span><\/strong><\/h3>\n<p>You must have a rock-solid understanding of your audience segments before you begin testing emails. If you have yet to create buyer personas based on your audience segment, that\u2019s your first order of business.<\/p>\n<p>As you and your team brainstorm these personas, note their email preferences and characteristics. For example, some of your customers might like <a href=\"https:\/\/www.engagebay.com\/blog\/email-emojis\/\">emojis in the email subject line<\/a>, while others wouldn\u2019t open an email with even one emoji.<\/p>\n<p>Your audience will have email preferences respective to them. Tracking those preferences makes it easier to accommodate them.<\/p>\n<h3><strong><span style=\"color: #993300;\">Step 2 \u2013 Segment your email list<\/span><\/strong><\/h3>\n<p>Next, it\u2019s time to divide your <a href=\"https:\/\/www.engagebay.com\/blog\/email-list\/\">email list<\/a> by the audience, as mentioned above, groups you created. This will prevent newer customers from receiving content designed for long-term email list members.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Step 3 \u2013 Select a software tool for email A\/B testing<\/strong><\/span><\/h3>\n<p>So many options and so little time. Many <a href=\"https:\/\/www.engagebay.com\/blog\/best-email-marketing-software-for-ecommerce\/\">email marketing tools<\/a> offer split test functionality, so if you\u2019ve yet to choose a software, this feature should shoot to the top of your consideration list.<\/p>\n<p>EngageBay\u2019s <a href=\"https:\/\/www.engagebay.com\/marketing\/email-ab-testing\">automated A\/B email testing<\/a> takes the guesswork out of finding the perfect version of your emails. This is one email marketing feature out of many in EngageBay\u2019s Marketing Suite.<\/p>\n<p>Small businesses should try the Free plan, which is $0 every month forever. Paid plans begin at under $14 per user per month with annual billing, so <a href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a> is a cost-effective option for your startup.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Step 4 \u2013 Send your optimized emails<\/strong><\/span><\/h3>\n<p>Once you\u2019ve tested your emails and selected a winner, it\u2019s time to begin emailing your contacts. You can also rely on EngageBay for this, as the marketing tool offers email automation, including message scheduling and sending.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/automated-emails\/\">Read also: 9 Automatic Emails You Should Have For Your E-commerce Store<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Easy_eCommerce_Email_AB_Testing_Ideas_and_Examples\"><\/span><span style=\"color: #339966;\"><strong>3 Easy eCommerce Email A\/B Testing Ideas and Examples<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Are you seeking examples as you ideate your own email marketing A\/B tests? Here are some email variations that showcase the various elements you can experiment with to reach the best possible engagement rates.<\/p>\n<h3><span style=\"color: #993300;\"><strong>1. Images<\/strong><\/span><\/h3>\n<figure id=\"attachment_45024\" aria-describedby=\"caption-attachment-45024\" style=\"width: 620px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-45024 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Exit-intent-AB-testing-example-min.png\" alt=\"\" width=\"620\" height=\"200\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Exit-intent-AB-testing-example-min.png 620w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Exit-intent-AB-testing-example-min-300x97.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Exit-intent-AB-testing-example-min-595xh.png 595w\" sizes=\"(max-width: 620px) 100vw, 620px\" \/><figcaption id=\"caption-attachment-45024\" class=\"wp-caption-text\"><em>Image source: OptinMonster<\/em><\/figcaption><\/figure>\n<p>This first example has very drastic differences between the two images. The copy, which reads, \u201cleaving so soon?\u201d is likely for an exit pop-up. The intent is to make the user second-guess their decision, so the company selected two photos to pull on the heartstrings.<\/p>\n<p>The first is a meme cat. The sad kitten has its paw raised, with text that reads, \u201cWait don\u2019t go.\u201d&nbsp; The second image is Woody from <em>Toy Story <\/em>looking crestfallen. Both get the point across, but only one does it better.<\/p>\n<h3><span style=\"color: #993300;\"><strong>2. Font size and CTA style<\/strong><\/span><\/h3>\n<figure id=\"attachment_45025\" aria-describedby=\"caption-attachment-45025\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-45025 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/abtesting-cta9-1024x616.png\" alt=\"\" width=\"1024\" height=\"616\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/abtesting-cta9-1024x616.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/abtesting-cta9-300x180.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/abtesting-cta9-768x462.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/abtesting-cta9-595xh.png 595w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/abtesting-cta9.png 1249w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-45025\" class=\"wp-caption-text\"><em>Image source: SendPulse<\/em><\/figcaption><\/figure>\n<p>Holiday greetings are simple, <a href=\"https:\/\/www.engagebay.com\/blog\/targeted-advertising-messages\/\">effective messages<\/a> you can send to your audience as the year ends to show appreciation and indicate when you might have your next sale.<\/p>\n<p>However, these emails deserve as much consideration as any campaign message and require testing.<\/p>\n<p>You might not notice any differences right away as you compare these two email variations. The changes are subtle, but sometimes, the subtle alterations make the most significant difference in improving open and clickthrough rates.<\/p>\n<p>The first difference is the size of the text. The copy is the same between the versions, but Version A has a copy in a larger font than Version B. It\u2019s harder to read the copy in Version B, and the smaller font creates more white space.<\/p>\n<p>Another difference is the shape of the CTA buttons. Version A has a rectangular button, while Version B has an oval button.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-product-recommendation-emails\/\">Read also: eCommerce Product Recommendation Emails You\u2019ll Love<\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>3. Email content and copywriting<\/strong><\/span><\/h3>\n<figure id=\"attachment_45026\" aria-describedby=\"caption-attachment-45026\" style=\"width: 900px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-45026 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Shoppers-Name-2-1.png\" alt=\"\" width=\"900\" height=\"450\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Shoppers-Name-2-1.png 900w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Shoppers-Name-2-1-300x150.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Shoppers-Name-2-1-768x384.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/07\/Shoppers-Name-2-1-595xh.png 595w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><figcaption id=\"caption-attachment-45026\" class=\"wp-caption-text\"><em>Image source: Bluecore<\/em><\/figcaption><\/figure>\n<p>Here\u2019s another example of A\/B testing courtesy of the floral company Teleflora.<\/p>\n<p>You\u2019ll see lots of differences between these emails. Let\u2019s begin with the most obvious one: different plants and flowers in the first email versus the second.<\/p>\n<p>However, it goes deeper than that. You\u2019ll notice that Versions A and B use different headline copy. In Version A, the headline reads, \u201cA cart to behold,\u201d and in Version B, it says, \u201cYou have great taste!\u201d<\/p>\n<p>The CTA button below the headline has the same neon pink color and rectangular shape between both variations but uses different text. Version A\u2019s CTA button text reads, \u201cComplete your purchase,\u201d and Version B states, \u201cCheck out now.\u201d<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/email-marketing-for-ecommerce\/\">Read also: 2023 Guide to Email Marketing for eCommerce<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"eCommerce_Email_AB_Testing_Best_Practices\"><\/span><span style=\"color: #339966;\"><strong>eCommerce Email A\/B Testing Best Practices<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>As you launch your first email A\/B testing, keep the following best practices in mind.<\/p>\n<h3><strong><span style=\"color: #993300;\">Choose a good sample size<\/span><\/strong><\/h3>\n<p>You\u2019ll fail to get any statistical significance from asking five audience members to review your emails. However, you also don\u2019t need 100 people.<\/p>\n<p>A good sample size is several dozen customers at all <a href=\"https:\/\/www.engagebay.com\/blog\/sales-pipeline-stages\/\">sales funnel stages<\/a>&nbsp;and across your demographics.<\/p>\n<h3><strong><span style=\"color: #993300;\">Don\u2019t test randomly<\/span><\/strong><\/h3>\n<p>It\u2019s a waste of time, money, and resources to compare two versions of your emails just for the sake of it. You\u2019ll also never be satisfied because you\u2019re unsure what you\u2019re looking for in the first place.<\/p>\n<p>Create a hypothesis and use it to determine what to test and when.<\/p>\n<h3><strong><span style=\"color: #993300;\">Test one element at a time<\/span><\/strong><\/h3>\n<p>If you test 10 email elements at once, you\u2019ll never know whether your clickthrough rate improved because of one element or a combination. That can make replicating your success nearly impossible.<\/p>\n<p>Take it one element at a time, determining which ones go where before adding another.<\/p>\n<h3><span style=\"color: #993300;\"><strong>Take external factors into account<\/strong><\/span><\/h3>\n<p>You can\u2019t always attribute your email\u2019s looks and copy to why it performed well. For instance, perhaps you had a ridiculously good sale, so of course, your open rate was higher than usual.<\/p>\n<p>Holidays and seasonal shifts can also explain these email performance fluctuations, good or bad.<\/p>\n<p>It\u2019s worth testing emails you sent during these boon times against your current campaign to determine if your campaign is missing anything.<\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-email-copy\/\">Read also: eCommerce Email Copy: 12 Tricks to Drive More Conversions<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Bottom_Line\"><\/span><strong><span style=\"color: #339966;\">Bottom Line<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>A\/B testing email marketing elements like your subject lines, word order, email design, CTA, and more can increase conversions and elevate your email performance.<\/p>\n<p>You must use a good sample size for statistical significance, segment your audience, and account for seasonality during testing.<\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/marketing\/email-marketing\">EngageBay\u2019s automated email A\/B testing tool<\/a> can help you launch your next email campaign with perfect optimization. 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You dig [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":45274,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[8218,49],"tags":[8625,8627,7625,8626],"class_list":["post-45022","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce","category-email-marketing","tag-ecommerce-email-a-b-testing","tag-ecommerce-email-a-b-testing-101","tag-ecommerce-email-marketing","tag-ecommerce-email-split-testing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>eCommerce Email A\/B Testing Basics For Beginners<\/title>\n<meta name=\"description\" content=\"eCommerce email a\/b testing refers to sending out two different versions of the same email to two different but small audiences. 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