{"id":45564,"date":"2023-09-22T13:32:22","date_gmt":"2023-09-22T13:32:22","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=45564"},"modified":"2026-04-09T15:15:00","modified_gmt":"2026-04-09T15:15:00","slug":"re-engagement-emails","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/","title":{"rendered":"Re-Engagement Emails 101: A Guide [With Templates]"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In the present landscape of email marketing, a silent killer is lurking in the shadows &#8211; subscriber disengagement. Imagine how it would feel if you spent hours crafting the <\/span><span style=\"font-weight: 400;\">email<\/span><span style=\"font-weight: 400;\"> campaign, only to have your once enthusiastic subscribers turn you down.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ouch! That&#8217;s where re-engagement emails swoop in like a superhero.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Re-engagement emails are like a warm cup of tea on a rainy day for your subscribers. The kind of reminders that remind your audience why they love your brand.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But here\u2019s the kicker &#8211; on average, marketers lose 25% of their email list annually due to subscribers turning into digital ghosts. <a href=\"https:\/\/www.smartinsights.com\/email-marketing\/email-communications-strategy\/craft-effective-re-engagement-emails-infographic\/\">(Source: Smart Insights)<\/a><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, let&#8217;s talk turkey. Why should you care? Well, an engaged <a href=\"https:\/\/www.engagebay.com\/blog\/email-list-quality-email-deliverability\/\">email list<\/a> is like a golden ticket.&nbsp;<\/span><span style=\"font-weight: 400;\">It not only boosts your deliverability but also cranks up your conversion rates. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But wait, there\u2019s more! A whopping 45% of recipients read re-engagement emails. But hold your horses; only 24% of the inactive crowd does the same. (<\/span><a href=\"https:\/\/www.smartinsights.com\/email-marketing\/email-communications-strategy\/craft-effective-re-engagement-emails-infographic\/\"><span style=\"font-weight: 400;\">Source: Smart Insights<\/span><\/a><span style=\"font-weight: 400;\">)&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, what\u2019s the secret sauce?&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Data!&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Riding the data wave can help you pinpoint the right audience, get started with the right content, and hit the send button at just the right moment. It\u2019s like having a crystal ball that guides your every move.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This article can be your operating manual. We&#8217;ll go on a thrilling journey through the land of re-engagement emails. From the psychology behind them to the art of segmentation and the magic of personalization &#8211; we&#8217;ve got it all.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Buckle up, because this is going to be one heck of a ride!<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/email-templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-66157 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png\" alt=\"Banner promoting over 1,000 free HTML email templates from EngageBay. Customize and send beautiful, easy-to-use email templates for impactful marketing campaigns. Try for free.\" width=\"770\" height=\"206\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png 770w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-300x80.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-768x205.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\"><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#What_Does_a_Good_Re-Engagement_Email_Look_Like\" >What Does a Good Re-Engagement Email Look Like?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#The_Psychology_Behind_Re-Engagement_Emails\" >The Psychology Behind Re-Engagement Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#Identifying_Inactive_Subscribers\" >Identifying Inactive Subscribers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#Segmentation_of_Inactive_Subscribers\" >Segmentation of Inactive Subscribers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#How_to_Re-engage_Different_Segments_of_Inactive_Subscribers\" >How to Re-engage Different Segments of Inactive Subscribers<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#Best_Practices_for_Re-Engagement_Emails\" >Best Practices for Re-Engagement Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#Tools_You_Need_for_Re-engagement_Emails\" >Tools You Need for Re-engagement Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#Testing_and_Optimization_of_Re-engagement_Emails\" >Testing and Optimization of Re-engagement Emails<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#3_Killer_Customer_Re-Engagement_Email_Campaign_Examples\" >3 Killer Customer Re-Engagement Email Campaign Examples&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#5_Customer_Re-engagement_Email_Templates\" >5 Customer Re-engagement Email Templates<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#Beyond_Re-Engagement_Maintaining_Subscriber_Engagement\" >Beyond Re-Engagement: Maintaining Subscriber Engagement<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.engagebay.com\/blog\/re-engagement-emails\/#Bottomline\" >Bottomline<\/a><\/li><\/ul><\/nav><\/div>\n<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Does_a_Good_Re-Engagement_Email_Look_Like\"><\/span><span style=\"color: #339966;\"><b>What Does a Good Re-Engagement Email Look Like?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Out of respect for your time, let\u2019s directly get to the topic.&nbsp;<\/span><span style=\"font-weight: 400;\">Imagine an email that makes your subscribers\u2019 hearts skip a beat and compels them to click. What\u2019s the secret?&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s dissect the anatomy of an effective re-engagement email.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Personalized greeting<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> How it will feel when an email greets you by name, like an old friend. \u201cHey [Your Name], we\u2019ve missed you!\u201d It\u2019s like a warm hug in your inbox. This sets the tone and makes the email feel more personal.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Compelling subject line<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> The subject line is the storefront of your email. \u201cMissed you! Here\u2019s a little something\u2026\u201d creates curiosity and a sense of value. It&#8217;s essential to be clear and compelling to entice the click.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Concise content<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Inside, keep the content concise and focused. Let them know you\u2019ve noticed their absence and that they\u2019re valued. For instance, \u201cWe haven\u2019t seen you in a while, and our community isn\u2019t the same without you.\u201d<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Incentive to re-engage<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Offer an incentive that\u2019s hard to refuse. It could be a discount, exclusive access, or a gift. This is the hook that reels them back in.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Clear call-to-action (CTA)<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> The CTA is the climax of the email. It should be bold and clear, guiding subscribers on what to do next. \u201cClaim Your Gift\u201d or \u201cRejoin Now\u201d are examples of strong CTAs.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Unsubscribe option<\/b><span style=\"font-weight: 400;\">: Include an option to unsubscribe. This might seem counterintuitive, but it\u2019s important to give subscribers control. It also keeps your list healthy and compliant with <a href=\"https:\/\/www.engagebay.com\/blog\/bounce-rates-email-deliverability\/\">email marketing laws<\/a>.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Mobile optimization<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Ensure that the email is optimized for mobile devices. With a majority of emails being opened on mobile, this is not just an option; it\u2019s a necessity.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Visual appeal<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Use visually appealing elements that align with your brand. This includes the use of brand colors, images, and a layout that\u2019s pleasing to the eye.<\/span><\/li>\n<\/ul>\n<p><i><span style=\"font-weight: 400;\">\ud83d\udc49 Elevate your email marketing with our <\/span><\/i><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"><i><span style=\"font-weight: 400;\">free email templates<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> designed to boost engagement and conversions.<\/span><\/i><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h2><span class=\"ez-toc-section\" id=\"The_Psychology_Behind_Re-Engagement_Emails\"><\/span><span style=\"color: #339966;\"><b>The Psychology Behind Re-Engagement Emails<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<figure id=\"attachment_14010\" aria-describedby=\"caption-attachment-14010\" style=\"width: 818px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/04\/trigger-email.gif\"><img decoding=\"async\" class=\" wp-image-14010\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/04\/trigger-email.gif\" alt=\"trigger email automation\" width=\"818\" height=\"467\"><\/a><figcaption id=\"caption-attachment-14010\" class=\"wp-caption-text\"><em>Email marketing automation in EngageBay<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Now that you know a bit about how a re-engagement email should look like, let\u2019s understand why incorporating re-engagement emails in your email marketing is necessary.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#8217;s dive into the minds of your subscribers. Understanding why people stop engaging with emails is key to <a href=\"https:\/\/www.engagebay.com\/blog\/win-back-email-examples\/\">winning them back<\/a>. <\/span><span style=\"font-weight: 400;\">Start by thinking about what makes subscribers go quiet.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The prominent reasons can include the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">They might be overwhelmed with too many emails.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The subject lines don\u2019t catch their eye.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Email design is confusing, or the content is repetitive.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Life changes, like a new job or moving, can also cause people to lose interest.&nbsp;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Now, knowing this, how can we craft emails that reconnect? One big thing is tapping into FOMO, the Fear of Missing Out.&nbsp;<\/span><span style=\"font-weight: 400;\">When people think they might miss a great deal or exclusive offer, they\u2019re more likely to take action. A subject line like \u201cLast chance for your special offer!\u201d can work wonders.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personalization is also huge. Using someone\u2019s name or mentioning past purchases makes the email feel tailor-made. It\u2019s like saying, \u201cHey, this isn\u2019t junk. This is for you.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don&#8217;t be afraid to ask why they&#8217;ve stopped engaging. A simple survey can give you tons of insights. <\/span><span style=\"font-weight: 400;\">But, make sure you&#8217;re knocking on the right door, aka identifying the inactive subscribers accurately.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> The following section will delve deep into that aspect.<\/span><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/types-of-email-marketing\/\">Read also: Master All the Key Types of Email Marketing Campaigns<\/a><\/p>\n<hr>\n<h4><span style=\"color: #666699;\"><b>Enhance Your Email Marketing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Want to make your emails more impactful? Check out our beautiful, easy-to-customize <\/span><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"><span style=\"font-weight: 400;\">email templates<\/span><\/a><span style=\"font-weight: 400;\">. Designed to boost engagement, these templates from EngageBay will help your emails stand out. Just customize the images, headings, and CTAs for your brand, and hit send in a few minutes!<\/span><\/p>\n<p style=\"text-align: center;\">&nbsp;<span style=\"font-weight: 400;\"><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" data-darkreader-inline-bgcolor=\"\" data-darkreader-inline-color=\"\" href=\"https:\/\/www.engagebay.com\/email-templates\/\">Browse the Template Library<\/a><\/span><\/p>\n<hr>\n<h2><span class=\"ez-toc-section\" id=\"Identifying_Inactive_Subscribers\"><\/span><span style=\"color: #339966;\"><b>Identifying Inactive Subscribers<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Identifying inactive subscribers is a critical step in email marketing. So, what exactly is an inactive subscriber? Essentially, it&#8217;s someone who hasn\u2019t engaged with your emails for an extended period, be it through opening them or clicking on links.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a staggering fact: 75% of total global email subscribers are inactive<\/span><a href=\"https:\/\/email.uplers.com\/infographics\/re-engagement-emails\/\"> <span style=\"font-weight: 400;\">(Source: Email Uplers).<\/span><\/a><span style=\"font-weight: 400;\"> That\u2019s right, three out of four people on your list might as well be ghosts.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To pinpoint these subscribers, you need to monitor your analytics. Keep an eye on open rates and CTR.&nbsp;<\/span><span style=\"font-weight: 400;\">If a subscriber has yet to open or click on a certain number of emails, it&#8217;s time to consider them inactive.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, it\u2019s important to define inactivity in the context of your business.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For instance, if you\u2019re in the retail industry, a few weeks of inactivity might be concerning. But if you\u2019re selling high-value items like real estate, the sales cycle is longer, and a few months of inactivity might be normal.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Timing your re-engagement emails<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Timing is crucial when it comes to re-engaging inactive subscribers. Generally, it\u2019s good to start a re-engagement campaign after three to six months of inactivity. However, this can vary based on your industry and the nature of your business.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can read more about timing and frequency in one of the following sections.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/email-templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-66157 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png\" alt=\"Banner promoting over 1,000 free HTML email templates from EngageBay. Customize and send beautiful, easy-to-use email templates for impactful marketing campaigns. Try for free.\" width=\"770\" height=\"206\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png 770w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-300x80.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-768x205.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/targeted-email-marketing\/\">Read also: How to Run Targeted Email Marketing Campaigns For High ROI<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Segmentation_of_Inactive_Subscribers\"><\/span><span style=\"color: #339966;\"><b>Segmentation of Inactive Subscribers<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Segmentation is like arranging your wardrobe. You don\u2019t toss your shirts and trousers all together in a heap, do you? Similarly, in email marketing, tossing the same email to your entire list is a no-go. Here\u2019s where segmentation of inactive subscribers comes into play, and it\u2019s a game-changer.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/blog.hubspot.com\/marketing\/hubspot-blog-marketing-industry-trends-report?_ga=2.154607483.2116605659.1655405116-782004359.1655405116&amp;hubs_content=blog.hubspot.com%2Fmarketing%2Femail-marketing-stats&amp;hubs_content-cta=HubSpot%20Blog%20Research\">As per Hubspot<\/a>, subscriber segmentation is the most effective <a href=\"https:\/\/www.engagebay.com\/blog\/email-marketing-strategies-examples\/\">email marketing campaign strategy<\/a><\/span><span style=\"font-weight: 400;\">. It\u2019s like having a secret sauce that makes your campaigns sizzle.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s get this straight: Not all inactive subscribers are created equal.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some are dormant, having once been active but now silent. Others are seasonal and only interested during holidays or specific times. And then there are the one-time buyers who came for a deal and vanished.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Look at the demographics<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Age, location, and occupation can tell you a lot about what a subscriber might be interested in.&nbsp;<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Peek into the behavior<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">What have they bought? When do they usually shop? This can help you spot patterns.&nbsp;<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Don\u2019t forget psychographics<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">What are their interests, values, and attitudes?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, with your subscribers neatly segmented, it&#8217;s time to get personal. Tailor your content to each segment. For seasonal shoppers, maybe it&#8217;s the &#8220;Summer&#8217;s Coming!&#8221; subject line. For dormant subscribers, a &#8220;We&#8217;ve Missed You&#8221; might do the trick.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\ud83d\udc49 Enhance your campaigns with our <\/span><\/i><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"><i><span style=\"font-weight: 400;\">free, customizable email templates<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> that drive results.<\/span><\/i><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/trigger-email-marketing\/\">Read also: Trigger Email Marketing For Beginners [Examples, Tools]<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Re-engage_Different_Segments_of_Inactive_Subscribers\"><\/span><span style=\"color: #339966;\"><b>How to Re-engage Different Segments of Inactive Subscribers<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Here&#8217;s a table to help you understand what kind of re-engagement emails you can send to your different segments of inactive subscribers.<\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><b>Segment<\/b><\/td>\n<td style=\"text-align: center;\"><b>Description<\/b><\/td>\n<td style=\"text-align: center;\"><b>Re-engagement strategy<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Dormant Subscribers<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Subscribers who were once active but haven&#8217;t engaged in a long time.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Send a \u201cWe\u2019ve Missed You\u201d email with a special offer to entice them back.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Seasonal Shoppers<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Subscribers who engage during specific seasons or holidays.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Send a \u201cGet Ready for Summer!\u201d or \u201cHoliday Deals Inside\u201d email during the times they are most active.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>One-Time Buyers<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Subscribers who made a purchase once and haven\u2019t engaged since.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Throw a &#8220;Thank You for Your Purchase&#8221; <a href=\"https:\/\/www.engagebay.com\/blog\/discount-emails\/\">email with a discount<\/a> on your next purchase.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Location-Based<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Subscribers are segmented by geographic location.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Send location-specific promotions or events. For example, \u201cExclusive Deals for Our New York Friends!\u201d<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Interest-Based<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Interests or preferences segment subscribers.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Send content tailored to their interests. For example, for tech enthusiasts, \u201cLatest Gadgets Unveiled!\u201d<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>High-Value Customers<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Subscribers who make frequent or high-value purchases.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Send a \u201cVIP Customer Exclusive\u201d email with early access to new products or special VIP promotions.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Newsletter Non-Openers<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Subscribers who never open newsletters.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Send a \u201cWhat You\u2019ve Been Missing\u201d email with highlights of the most valuable content from past newsletters.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/email-marketing-campaign-ideas\/\">Read also: 18 Trending Email Marketing Campaign Ideas [+ Templates]<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Best_Practices_for_Re-Engagement_Emails\"><\/span><span style=\"color: #339966;\"><b>Best Practices for Re-Engagement Emails<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<figure id=\"attachment_26497\" aria-describedby=\"caption-attachment-26497\" style=\"width: 648px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/08\/Your-unique-word-use-has-been-_.-sharjeel@engagebay.co-Engagebay-Mail-1.png\"><img decoding=\"async\" class=\"wp-image-26497 \" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/08\/Your-unique-word-use-has-been-_.-sharjeel@engagebay.co-Engagebay-Mail-1.png\" alt=\"B2B email marketing example from Grammarly\" width=\"648\" height=\"481\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/08\/Your-unique-word-use-has-been-_.-sharjeel@engagebay.co-Engagebay-Mail-1.png 1013w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/08\/Your-unique-word-use-has-been-_.-sharjeel@engagebay.co-Engagebay-Mail-1-300x223.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/08\/Your-unique-word-use-has-been-_.-sharjeel@engagebay.co-Engagebay-Mail-1-768x570.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/08\/Your-unique-word-use-has-been-_.-sharjeel@engagebay.co-Engagebay-Mail-1-595xh.png 595w\" sizes=\"(max-width: 648px) 100vw, 648px\" \/><\/a><figcaption id=\"caption-attachment-26497\" class=\"wp-caption-text\"><em>Grammarly email to keep users engaged<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Creating a re-engagement email that works is akin to crafting a fine dish. It needs the right ingredients, in the right proportions, cooked to perfection. Let\u2019s put on our chef hats!<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Personalization<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is the spice that gives your email flavor. Address your subscribers by name and make the content resonate with their interests. In fact, <a href=\"https:\/\/optinmonster.com\/email-marketing-statistics\/\">as per OptinMonster<\/a>, emails with personalized subject lines get a 26% boost in open rates and they also deliver 6x higher transaction rates.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Strong subject lines<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Think of your <a href=\"https:\/\/www.engagebay.com\/blog\/best-email-subject-lines\/\">subject lines<\/a> as the aroma that draws people in. It needs to be action-oriented. For example, \u201cUnlock Your Exclusive Offer Now!\u201d is a good subject line because it compels subscribers to take action.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Balanced content<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is the core of your email. Here\u2019s what you need.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Information:<\/strong> Share valuable insights that resonate with the subscriber.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Promotion:<\/strong> Sprinkle in promotional offers, but don\u2019t overdo it.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #993300;\"><b>Incentives and social proof<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">These are the secret sauces. You should:&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offer a discount or a freebie to entice subscribers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add testimonials, ratings, and reviews for credibility.<\/span><\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/email-animation-guide\/\">Read also: Email Animation Station \u2013 Your Guide To GIFs And More<\/a><\/p>\n<h3><span style=\"color: #993300;\"><b>Dynamic content<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Add some sizzle with dynamic content. Creating a sense of urgency, like a countdown timer for an offer, can be the final nudge that gets subscribers to take action.&nbsp;<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Good timing<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Timing is everything. Imagine sending a re-engagement email when your subscriber is fast asleep or swamped with work. It\u2019s like throwing a dart in the dark.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Timing and frequency in re-engagement emails are like the rhythm and beat of the music. Get it right, and you have a symphony; get it wrong, and it&#8217;s just noise.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can fine-tune this!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Data shows that the sweet spots are around breakfast time, lunchtime, and early evening (<a href=\"https:\/\/www.smartinsights.com\/email-marketing\/email-communications-strategy\/statistics-sources-for-email-marketing\/\">Source: Smart Insights<\/a>). These are the times when people are most likely to check their emails.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Optimum frequency<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Now, let&#8217;s talk about frequency. How often should you knock on your subscriber&#8217;s door?&nbsp;<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Too often, and you might annoy them<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Too rarely, and you might be forgotten<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Data-driven strategies are your best bet. Did you know that 17% of companies send 4-5 emails a month to their contacts? (<a href=\"https:\/\/www.smartinsights.com\/email-marketing\/email-communications-strategy\/best-frequency-for-email-marketing\/\">Source: Smart Insights<\/a>)<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> That&#8217;s about once a week. However, this depends on your audience and industry.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To conclude, sending a re-engagement email once every two weeks can work like a charm. It&#8217;s frequent enough to stay on the radar but not too pushy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Leveraging email marketing and automation tools like <a href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a>, Mailchimp or Sendinblue can help you even more. They allow you to schedule <a href=\"https:\/\/www.engagebay.com\/marketing\/email-sequences\">email sequences<\/a> and automate<\/span> your <span style=\"font-weight: 400;\">campaigns<\/span><span style=\"font-weight: 400;\"> based on subscriber behavior.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> That&#8217;s what our next section is all about: Tech tools to improve your marketing.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\ud83d\udc49&nbsp; Boost your campaigns with our <\/span><\/i><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"><i><span style=\"font-weight: 400;\">customizable email templates<\/span><\/i><\/a><i><span style=\"font-weight: 400;\"> that drive results.<\/span><\/i><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/hr-email-templates\/\">Read also: 12 Professional HR Email Templates for Smooth Communication<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Tools_You_Need_for_Re-engagement_Emails\"><\/span><span style=\"color: #339966;\"><b>Tools You Need for Re-engagement Emails<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Streamlining re-engagement emails with tools is akin to having a Swiss Army knife in your arsenal. Let&#8217;s break down the different tools you can wield for a streamlined and efficient re-engagement campaign.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>CRM (Customer relationship management) software<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">CRM tools are your treasure troves of <a href=\"https:\/\/www.engagebay.com\/blog\/customer-data-guide\/\">customer data<\/a>. They store information about your subscribers, their interactions, and their preferences. It&#8217;s like having a personal diary for each subscriber. Some great examples are:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Salesforce<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> A powerhouse in the CRM space, Salesforce helps you manage subscriber data, track interactions, and even integrate with popular email<\/span> <span style=\"font-weight: 400;\">marketing<\/span><span style=\"font-weight: 400;\"> platforms.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>HubSpot CRM<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Known for its user-friendly interface, HubSpot CRM is great for managing contacts and segmenting them for targeted campaigns.<\/span><\/li>\n<li><strong>EngageBay:<\/strong> Loved by thousands as a budget-friendly alternative to HubSpot, this <a href=\"https:\/\/www.engagebay.com\/products\/crm\">all-in-one CRM<\/a> and marketing solution can help you do it all, from lead generation to sales and customer support.<\/li>\n<\/ul>\n<h3><span style=\"color: #993300;\"><b>Email marketing software<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If you don&#8217;t use CRM software like the three mentioned above, you can use <a href=\"https:\/\/www.engagebay.com\/marketing\/email-marketing\">email marketing software<\/a> to craft, schedule, and send your re-engagement emails.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Mailchimp<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> A favorite among marketers, Mailchimp offers email templates, scheduling, and analytics. Its automation features are top-notch for setting up re-engagement campaigns.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Brevo<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> This tool is a gem for sending <a href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-transactional-email-optimization\/\">transactional emails<\/a> and SMS messages. With Brevo (formerly Sendinblue), you can also set up automated workflows for re-engagement campaigns.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>ConvertKit<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Tailored for content creators, ConvertKit offers simple tools for automating email campaigns. Its tagging system is particularly useful for segmenting subscribers.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #993300;\"><b>Analytics tools<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Analytics tools are your magnifying glasses. They help you scrutinize the performance of your re-engagement campaigns.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Google Analytics<\/b><span style=\"font-weight: 400;\">: A classic in the analytics space, Google Analytics can track how subscribers interact with your emails and website. Integrating it with your email marketing software can provide invaluable insights.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Mixpanel<\/b><span style=\"font-weight: 400;\">: This tool is excellent for analyzing user behavior. Mixpanel allows you to track engagement and set up automated triggers based on user actions.<\/span><\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/best-opt-in-email-strategies\/\">Read also: The 14 Best Opt-in Email Strategies (with Examples)<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Testing_and_Optimization_of_Re-engagement_Emails\"><\/span><span style=\"color: #339966;\"><b>Testing and Optimization of Re-engagement Emails<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<figure id=\"attachment_19102\" aria-describedby=\"caption-attachment-19102\" style=\"width: 865px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Email-AB-broadcast-4.png\"><img decoding=\"async\" class=\" wp-image-19102\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Email-AB-broadcast-4.png\" alt=\"EngageBay email ab testing\" width=\"865\" height=\"422\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Email-AB-broadcast-4.png 1920w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Email-AB-broadcast-4-300x146.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Email-AB-broadcast-4-1024x500.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Email-AB-broadcast-4-768x375.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Email-AB-broadcast-4-1536x750.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/01\/Email-AB-broadcast-4-595xh.png 595w\" sizes=\"(max-width: 865px) 100vw, 865px\" \/><\/a><figcaption id=\"caption-attachment-19102\" class=\"wp-caption-text\"><em>EngageBay email A\/B testing feature<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Your emails lead to higher ROI, with up to a<a href=\"https:\/\/blog.hubspot.com\/marketing\/email-marketing-stats\"> 28%<\/a> higher return when testing is implemented. Here&#8217;s what all you need to know about testing and optimizing your re-engagement emails:<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>A\/B testing<\/b><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Imagine having two arrows and seeing which one hits the bullseye. That\u2019s A\/B testing for you.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Create two versions of your email with one variable different (e.g., subject line, image, <a href=\"https:\/\/www.engagebay.com\/blog\/powerful-call-to-action-phrases\/\">call-to-action<\/a>).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">See which one performs better in terms of open rates and click-through rates.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #993300;\"><b>Key metrics<\/b><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Open rates:<\/strong> Are subscribers opening your emails? If not, maybe it\u2019s time to tweak that subject line.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Click-through rates:<\/strong> Are they clicking on the content? If not, reevaluate your call to action.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Conversions:<\/strong> Are they taking the desired action? This is the ultimate goal.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #993300;\"><b>Optimization<\/b><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Take the insights from your A\/B testing and apply them.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Maybe it\u2019s changing the wording, the layout, or the timing.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">It\u2019s about making your emails the best they can be.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.engagebay.com\/email-templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-66157 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png\" alt=\"Banner promoting over 1,000 free HTML email templates from EngageBay. Customize and send beautiful, easy-to-use email templates for impactful marketing campaigns. Try for free.\" width=\"770\" height=\"206\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png 770w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-300x80.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-768x205.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/email-marketing-tips\/\">Read also: 20 Actionable Email Marketing Tips That Drive Results<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_Killer_Customer_Re-Engagement_Email_Campaign_Examples\"><\/span><span style=\"color: #339966;\"><b>3 Killer Customer Re-Engagement Email Campaign Examples&nbsp;<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It is crystal clear that certain email campaigns yield greater success than others. Here are some examples of re-engagement emails done well so that you can take inspiration.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>#1. The personal touch &#8211; Starbucks<\/b><\/span><\/h3>\n<figure style=\"width: 525px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.notifyvisitors.com\/blog\/win-back-email-campaigns\/\"><img decoding=\"async\" src=\"https:\/\/cdn3.notifyvisitors.com\/blog\/wp-content\/uploads\/2023\/03\/Starbucks-1.jpg\" alt=\"Starbucks We Miss You email\" width=\"525\" height=\"530\"><\/a><figcaption class=\"wp-caption-text\"><em>Source<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Starbucks set a fine <a href=\"https:\/\/www.engagebay.com\/blog\/email-sequence-personalization\/\">example of personalization<\/a> with its &#8220;We Miss You&#8221; email campaign. Rather than adopting a generic approach, the coffee giant tapped into previous purchase data to personalize their emails.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After tailoring their offer to customers&#8217; favorite drinks, Starbucks witnessed a rapid increase in email open rates. Lesson to learn? Personalization resonates and drives engagement, making customers feel valued and seen.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>#2. The benefit reminder &#8211; Duolingo<\/b><\/span><\/h3>\n<figure style=\"width: 559px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/dribbble.com\/shots\/1481045-Duolingo-Email-Reminders\"><img decoding=\"async\" class=\"\" src=\"https:\/\/cdn.dribbble.com\/users\/26938\/screenshots\/1481045\/media\/ea530fcfcc312bdc240fa6fdf3a82684.png?resize=800x600&amp;vertical=center\" alt=\"Duolingo Re-engagement email\" width=\"559\" height=\"419\"><\/a><figcaption class=\"wp-caption-text\"><em>Source<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">Duolingo, the language learning platform, embarked on an innovative re-engagement strategy by reminding customers of the benefits they&#8217;re missing.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Their &#8220;Learning a language needs practice&#8221; campaign gently nudged inactive users, focusing on the merits of language learning rather than pushing promotional offers.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This approach saw a significant rise in re-engagements. Key takeaway? Emphasizing your service&#8217;s value, rather than sales-focused messaging, is a potent re-engagement tool.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>#3. The tempting offer &#8211; Adidas<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Adidas played the discount card effectively with their &#8220;Come Back to Us&#8221; campaign, offering a time-limited 20% discount to re-engage dormant customers. The strategy spurred urgency, and Adidas enjoyed a healthy increase in website traffic and sales. Learning point? An irresistible, time-sensitive offer can be the catalyst to spark re-engagement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">However, it&#8217;s worth noting that what works for one brand might not always be the golden ticket for another.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Analyzing competitors\u2019 campaigns can be a fruitful source of inspiration. However, be sure to adapt these insights to your brand&#8217;s voice and customer expectations.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Long story short, successful re-engagement starts with understanding your customers and crafting emails that address their needs while highlighting the unique value you bring to the table.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/email-templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-66157 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png\" alt=\"Banner promoting over 1,000 free HTML email templates from EngageBay. Customize and send beautiful, easy-to-use email templates for impactful marketing campaigns. Try for free.\" width=\"770\" height=\"206\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png 770w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-300x80.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-768x205.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_Customer_Re-engagement_Email_Templates\"><\/span><span style=\"color: #339966;\"><b>5 Customer Re-engagement Email Templates<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In this section, we&#8217;re going to dive into five customer re-engagement <a href=\"https:\/\/www.engagebay.com\/blog\/sorry-for-the-inconvenience\/\">email templates<\/a> that are not just pretty words but are backed by psychology. These templates are designed to resonate with your subscribers and get them to spring back into action. Let&#8217;s get rolling!<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Template 1: The \u201cWe Miss You\u201d email<\/b><\/span><\/h3>\n<p><b>Subject Line<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Where Have You Been? We Miss You! \ud83e\udd7a<\/span><\/p>\n<p><b>Body:<\/b><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Hi [Name],<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It feels like ages since we last connected. Our inbox is feeling lonely without you. <\/span><span style=\"font-weight: 400;\">\ud83d\ude14<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve been up to some exciting stuff lately, and we can\u2019t wait to share it with you. Here\u2019s a sneak peek:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\ude80 [Exciting Feature 1]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83c\udf89 [Exciting Feature 2]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And guess what? As a token of our love, here\u2019s an exclusive 20% off just for you. Use code: MISSYOU20<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Come back and catch up!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Warm regards,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[Your Company]<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Psychology<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> This email uses emotional appeal and exclusivity to re-engage subscribers.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Template 2: The \u201cValue Bomb\u201d email<\/b><\/span><\/h3>\n<p><b>Subject Line:<\/b><span style=\"font-weight: 400;\"> Unlock Your Treasure Trove of [Industry] Insights!<\/span><\/p>\n<p><b>Body:<\/b><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Hello [Name],<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Are you ready to skyrocket your [industry] knowledge? We\u2019ve curated a treasure trove of insights just for you:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">1. [Insightful Article or Resource]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">2. [Expert Interview]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">3. [E-book or Guide]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dive in and know the secrets to [achieving a specific goal].<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To infinity and beyond,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[Your Company]<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Psychology:<\/b><span style=\"font-weight: 400;\"> This email provides value upfront, positioning your brand as a valuable resource.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Template 3: The \u201cFOMO\u201d email<\/b><\/span><\/h3>\n<p><b>Subject Line:<\/b><span style=\"font-weight: 400;\"> Last Chance to Grab Your Seat on the Rocket! \ud83d\ude80<\/span><\/p>\n<p><b>Body<\/b><strong>:<\/strong><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Dear [Name],<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The countdown has begun! Our exclusive [product\/offer] is about to take off, and we don\u2019t want you to miss out.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s what you\u2019ll miss if you don\u2019t jump on board:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; [Benefit 1]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">&#8211; [Benefit 2]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t let this rocket leave without you. Book your seat now!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Blast off,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[Your Company]<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Psychology:<\/b><span style=\"font-weight: 400;\"> This email uses the Fear of Missing Out (FOMO) to induce a sense of urgency.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Template 4: The \u201cFeedback\u201d email<\/b><\/span><\/h3>\n<p><b>Subject<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Your Opinion is Our Magic Potion \ud83e\uddea<\/span><\/p>\n<p><b>Body:<\/b><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Hi [Name],<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We believe in magic &#8211; the magic of your feedback! It helps us grow and serve you better.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Could you spare 2 minutes to tell us what you think about [product\/service]?<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[Link to Survey]<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a thank you, enjoy a 10% discount on your next purchase with code: THANKYOU10.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Gratefully,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[Your Company]<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Psychology<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> This email makes the subscriber feel valued and appreciated and incentivizes feedback.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Template 5: The \u201cWalk Down Memory Lane\u201d email<\/b><\/span><\/h3>\n<p><b>Subject<\/b><span style=\"font-weight: 400;\"><strong>:<\/strong> Remember When We [Shared Experience]?<\/span><\/p>\n<p><b>Body:<\/b><\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Hey [Name],<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Remember when we [shared experience]? Those were some good times!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We\u2019ve been reminiscing and realized how much we miss having you around. So, let\u2019s make more memories together!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a special gift to welcome you back: [Special Offer or Gift].<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let\u2019s make magic again,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">[Your Company]<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Psychology:<\/b><span style=\"font-weight: 400;\"> This email uses nostalgia to reconnect with the subscriber on a personal level.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There you have it &#8211; five psychologically-backed re-engagement email templates that are ready to work their magic. Remember, the key is to connect with your subscribers on a deeper level. Whether it&#8217;s through emotions, value, urgency, appreciation, or nostalgia, these templates are designed to hit the right chords.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But don\u2019t just take these templates and run. Customize them. Add your own flavor. Make them resonate with your brand and your audience.<\/span><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ai-ecommerce-email-marketing\/\">Read also: How AI is Revolutionizing eCommerce Email Marketing<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Beyond_Re-Engagement_Maintaining_Subscriber_Engagement\"><\/span><span style=\"color: #339966;\"><b>Beyond Re-Engagement: Maintaining Subscriber Engagement<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Re-engagement emails aren\u2019t just a one-hit-wonder. They have a carry-forward effect. 45% of recipients who received re-engagement emails read subsequent emails (<a href=\"https:\/\/email.uplers.com\/infographics\/re-engagement-emails\/\">Source: Email Uplers<\/a>)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Re-engaging subscribers is just the beginning; keeping them engaged is where the real challenge lies. Imagine your content as a buffet.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you keep serving the same dishes, people will eventually lose interest. So, keep adding new flavors! Regularly refresh and update your content to keep it tantalizing and relevant.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don&#8217;t just set a campaign and forget it. Be vigilant.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Keep an eagle eye on how your subscribers are interacting with your emails. Are they opening them? Are they clicking through? This proactive monitoring is crucial. It&#8217;s like taking the pulse of your campaign in real-time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">And here&#8217;s something you might not have thought of \u2013 a regular email list audit. It&#8217;s like spring cleaning. Out with the old, in with the new. Keep your list fresh and focused by removing inactive subscribers.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/email-templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-66157 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png\" alt=\"Banner promoting over 1,000 free HTML email templates from EngageBay. Customize and send beautiful, easy-to-use email templates for impactful marketing campaigns. Try for free.\" width=\"770\" height=\"206\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1.png 770w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-300x80.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Final-Email-Blog-CTA-770x206-1-768x205.png 768w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/a><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/email-blast-examples\/\">Read also: Email Blast Examples From Popular Brands to Inspire You<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Bottomline\"><\/span><span style=\"color: #339966;\"><b>Bottomline<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In a nutshell, re-engagement emails are the secret ingredient to keeping your email list lively and connected. They hold the power to reignite fading relationships, awaken inactive subscribers, and breathe new life into your campaigns.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Crafting these emails is an art that combines data, personalization, and a deep understanding of human psychology.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s all about getting to know your audience, speaking to their hearts, and showing genuine care for their needs. Keep learning, testing, and optimizing to fine-tune your re-engagement strategies.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When you witness those dormant subscribers spring back to life, it&#8217;s an indescribable joy that fuels your business. Remember, email marketing offers an astounding 4,200% ROI, and a 10% open rate is considered a big win. (<a href=\"https:\/\/blog.hubspot.com\/marketing\/email-marketing-stats\">Source: HubSpot<\/a>)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So, take full benefit of the power of re-engagement emails and let your business thrive with meaningful engagement. Get ready for the burst of energy that will propel your success.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">\ud83d\udc49 Have you tried our<\/span><\/i><a href=\"https:\/\/www.engagebay.com\/email-templates\/\"> <i><span style=\"font-weight: 400;\">email templates<\/span><\/i><\/a><i><span style=\"font-weight: 400;\">? Share your experience in the comments below, and let us know how they worked for your campaigns!<\/span><\/i><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_6268678992035840' data-id='6268678992035840'><\/div>\n","protected":false},"excerpt":{"rendered":"<p>In the present landscape of email marketing, a silent killer is lurking in the shadows &#8211; subscriber disengagement. 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