{"id":65191,"date":"2024-09-20T13:19:08","date_gmt":"2024-09-20T13:19:08","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=65191"},"modified":"2026-04-16T15:14:06","modified_gmt":"2026-04-16T15:14:06","slug":"welcome-email-series","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/welcome-email-series\/","title":{"rendered":"How to Create a Successful Welcome Email Series (2026)"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We&#8217;ve all been there, staring at the blinking cursor, wondering how to craft that perfect welcome email series. Should you go for five emails or three? How do you balance delivering value and not coming off like an over-eager sales rep?&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Meanwhile, your boss is breathing down your neck for those ROI numbers, and you&#8217;re drowning in a sea of metrics, wondering which ones matter. Is a 2% increase in open rates worth popping the champagne, or should you be focused on that pesky bounce rate that&#8217;s creeping up?&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">But we can all agree on one thing: a well-crafted welcome email series allows you to make a first impression that\u2019s more memorable than any email flow. <\/span><\/p>\n<p><em>You\u2019re also more likely to convert new subscribers to customers than subscribers on your email list for a while<span style=\"font-weight: 400;\">. <\/span><\/em><\/p>\n<p><span style=\"font-weight: 400;\">In fact, <\/span><span style=\"font-weight: 400;\">welcome emails<\/span><span style=\"font-weight: 400;\"><span style=\"box-sizing: border-box;\">, on average, <a href=\"https:\/\/www.invespcro.com\/blog\/welcome-emails\/\" target=\"_blank\" rel=\"noopener\">generate up to 320% more revenue<\/a> per email&nbsp;<\/span>than other <a href=\"https:\/\/www.engagebay.com\/blog\/promotional-email-examples\/\">promotional emails<\/a>.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this blog post, we\u2019ll look at the steps to create a welcome email series with examples from actual companies, performance metrics, and practical tips you can use immediately. You\u2019ll also learn how different goals influence how you\u2019ll create your welcome email series.<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email-series\/#What_Is_a_Welcome_Email_Series\" >What Is a Welcome Email Series?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email-series\/#Why_Is_a_Welcome_Email_Series_Important\" >Why Is a Welcome Email Series Important?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email-series\/#Examples_of_Goals_for_Setting_Up_the_Welcome_Email_Series\" >Examples of Goals for Setting Up the Welcome Email Series&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email-series\/#How_to_Create_a_Welcome_Email_Series_With_Examples\" >How to Create a Welcome Email Series With Examples<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email-series\/#Conclusion\" >Conclusion<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email-series\/#Frequently_Asked_Questions\" >Frequently Asked Questions<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"What_Is_a_Welcome_Email_Series\"><\/span><span style=\"color: #339966;\"><b>What Is a Welcome Email Series?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A welcome email series is a strategic sequence of automated emails sent to new subscribers over a period of days or weeks after they join your mailing list. It&#8217;s designed to introduce your brand, set expectations, and build relationships with your audience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unlike a single welcome email, a series allows you to spread information and engagement over several touchpoints. This approach gives you the opportunity to:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Properly introduce your brand and its values.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Deliver on any promises made during the sign-up process.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Showcase your products or services in a non-intrusive way.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide value through content, offers, or resources.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Guide new subscribers towards desired actions or conversions.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Think of it as a digital onboarding process. You&#8217;re not bombarding new subscribers with everything at once but rather leading them through a carefully planned journey that familiarizes them with your brand and what you offer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A typical welcome series consists of 3-5 emails, though the number can vary based on your specific goals and audience needs. Each email in the series serves a distinct purpose, moving the subscriber closer to your ultimate objective, whether making a purchase, engaging with your content, or becoming an active community member.<\/span><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Why_Is_a_Welcome_Email_Series_Important\"><\/span><span style=\"color: #339966;\"><b>Why Is a Welcome Email Series Important?<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A welcome email series might be the one email flow responsible for the increase in your sales. For example,<\/span><a href=\"https:\/\/customneon.com\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> Custom Neon<\/span><\/a><span style=\"font-weight: 400;\"> experienced a 20% increase in sales because of their welcome email series. <\/span><a href=\"https:\/\/www.linkedin.com\/in\/jakemunday\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Jake Munday<\/span><\/a><span style=\"font-weight: 400;\">, the CEO, told me:<\/span><\/p>\n<blockquote><p><span style=\"color: #008000;\"><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">\u201c<\/span><i><span style=\"font-weight: 400;\">We have observed a 20% increase in product purchases directly attributable to our welcome email series.\u201d<\/span><\/i><\/span><\/p><\/blockquote>\n<p>We\u2019ll look at the exact email series later on and see how you can replicate specific strategies in your email flow, but first, why is a welcome email series important? Let&#8217;s take a look.&nbsp;<\/p>\n<h3><span style=\"color: #993300;\"><b>Boasts higher open and click-through rates<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Welcome emails consistently outperform standard marketing emails in terms of engagement metrics. In fact, <\/span><a href=\"https:\/\/www.invespcro.com\/blog\/welcome-emails\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">welcome emails have a 14.4% click rate <\/span><\/a><span style=\"font-weight: 400;\">compared to just 2.7% in other types of emails.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This presents an opportunity to communicate your message and make a strong impact. With more eyes on your content, you can better convey your brand&#8217;s value proposition, offer the promised incentive, and guide subscribers towards desired actions.<\/span><b><\/b><\/p>\n<h3><span style=\"color: #993300;\"><b>Establishes clear expectations<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A welcome series allows you to communicate what subscribers can expect from your emails regarding content, frequency, and value. This transparency helps set realistic expectations and reduces the likelihood of future unsubscribes due to misaligned expectations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s how Leo Smigel, founder of Analyzing Alpha, sets expectations for his newsletter:<\/span><\/p>\n<figure id=\"attachment_65193\" aria-describedby=\"caption-attachment-65193\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/set-expectations.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-65193\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/set-expectations.png\" alt=\"How Analyzing Alpha sets expectations\" width=\"600\" height=\"548\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/set-expectations.png 1031w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/set-expectations-300x274.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/set-expectations-1024x935.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/set-expectations-768x701.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-65193\" class=\"wp-caption-text\"><em>How Analyzing Alpha sets expectations<\/em><\/figcaption><\/figure>\n<p><span style=\"font-weight: 400;\">By outlining what&#8217;s in store, you&#8217;re preparing subscribers for future communications and building trust by demonstrating that you respect their inbox and time.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Builds trust and credibility<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A new subscriber expects you to provide the immediate incentive you promised when they signed up. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">But when they consistently receive value from you from the start and throughout, they\u2019ll most likely view your brand as credible and share it with friends and colleagues.&nbsp;<\/span><b><\/b><\/p>\n<h3><span style=\"color: #993300;\"><b>Creates segmentation opportunities<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A welcome series can include elements that help you learn more about your subscribers&#8217; preferences, interests, and behaviors. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">This could be through clickable content options or tracking engagement with different types of content. You can use a tool like <a href=\"https:\/\/www.engagebay.com\/marketing\/marketing-automation-software\">EngageBay<\/a> to segment these subscribers according to their actions. If they click on a link, you can automate EngageBay to send a different email to those who didn\u2019t click on a link.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s an example of a welcome email series automation for a SaaS company that creates segmentation opportunities:<\/span><\/p>\n<figure id=\"attachment_48008\" aria-describedby=\"caption-attachment-48008\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/09\/Lead-Nurturing-workflow.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-48008\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/09\/Lead-Nurturing-workflow.png\" alt=\"Lead nurturing marketing automation flowchart\" width=\"600\" height=\"1316\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/09\/Lead-Nurturing-workflow.png 1353w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/09\/Lead-Nurturing-workflow-137x300.png 137w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/09\/Lead-Nurturing-workflow-467x1024.png 467w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/09\/Lead-Nurturing-workflow-768x1684.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/09\/Lead-Nurturing-workflow-700x1536.png 700w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/09\/Lead-Nurturing-workflow-934x2048.png 934w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-48008\" class=\"wp-caption-text\"><em>Lead Nurturing marketing automation flowchart (click to enlarge)<\/em><\/figcaption><\/figure>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-welcome-emails\/\">Read more: eCommerce Welcome Emails &#8212; Dazzle, Delight, Convert [Examples &amp; Templates]<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Examples_of_Goals_for_Setting_Up_the_Welcome_Email_Series\"><\/span><span style=\"color: #339966;\"><b>Examples of Goals for Setting Up the Welcome Email Series&nbsp;<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Goals shape the content, structure, and timing of your emails. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">These goals help you focus your effort on a known target and not just create a welcome series for its sake. You might need your welcome emails to encourage first-time purchases or increase engagement. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">And the emails you\u2019ll create for both goals will be different. <\/span><span style=\"font-weight: 400;\">But remember, these goals aren\u2019t mutually exclusive. A welcome series can achieve multiple objectives simultaneously.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some common goals you might have for your welcome email series:<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Encourage first-time purchases<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This goal is relevant for e-commerce businesses or those with a clear product offering. The aim is to capitalize on the initial interest and excitement of new subscribers by presenting compelling offers and showcasing products.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Cross-sell and upsell<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This goal is about increasing each customer&#8217;s value by introducing them to additional or higher-value products or services. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The strategy here is to gradually expose subscribers to your entire range of offerings, highlighting how different products or services complement each other.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Drive traffic to your website or blog<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This goal aims to increase engagement with your online content, boost website visits, and improve SEO metrics. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s particularly relevant for content-driven businesses, such as media companies or those using <a href=\"https:\/\/www.engagebay.com\/blog\/content-marketing-automation-guide\/\">content marketing<\/a> as a critical strategy. The focus is showcasing your best or most relevant content to new subscribers.<\/span><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/email-sequence-software\/\">Read more: 15 Email Sequence Software To Ignite Your Campaigns<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Create_a_Welcome_Email_Series_With_Examples\"><\/span><span style=\"color: #339966;\"><b>How to Create a Welcome Email Series With Examples<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In this section, we\u2019ll examine two welcome email series examples from eCommerce and SaaS companies. We\u2019ll discuss what they did right and note the format and tips you can learn from each email.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Custom Neon<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Custom Neon is a company that creates neon signs based on customers&#8217; custom designs. I asked Jake Munday how their welcome series performed. Here\u2019s what he told me:<\/span><\/p>\n<blockquote><p><span style=\"color: #008000;\"><i><span style=\"font-weight: 400;\">\u201cCompared to industry averages, our welcome series has an average open rate of 45%.<\/span><\/i><\/span><\/p>\n<p><span style=\"color: #008000;\"><i><span style=\"font-weight: 400;\">The click-through rate across the series averages at 15%, with the highest engagement typically on emails showcasing our customer favorites.<\/span><\/i><\/span><\/p>\n<p><span style=\"color: #008000;\"><i><span style=\"font-weight: 400;\">We have observed a 20% increase in product purchases directly attributable to our welcome email series.\u201d<\/span><\/i><\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Custom Neon has six emails in its welcome series. We are going to look at each email, but here\u2019s a <\/span><b>TLDR of their welcome email series format:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Immediate welcome email: Introduce the company and provide promised incentives (e.g., discount code).<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Brand value (2 days later): Explain why your company is the best choice.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Incentive reminder (1 day later): Remind about unused welcome offer.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Brand story (3 days later): Share company history, mission, and values.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Final incentive reminder (1 day later): Create urgency for the expiring offer.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Product showcase (2 days later): Highlight product range or popular items.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">&nbsp;Here\u2019s what this series looks like and what you can learn from it.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Email 1: Welcome to Custom Neon<\/b><\/span><\/h4>\n<p><b>Time sent:<\/b><span style=\"font-weight: 400;\"> Immediately after signing up<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is the first email in the series. It introduces the company, highlights what the customer can expect in future communications, and provides the promised discount code. The email also encourages the recipient to start designing their custom neon sign right away.<\/span><\/p>\n<p><b>Subject line:<\/b> <i><span style=\"font-weight: 400;\">Open to find your exclusive discount code&nbsp;<\/span><\/i><\/p>\n<figure id=\"attachment_65208\" aria-describedby=\"caption-attachment-65208\" style=\"width: 400px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Custom-Neons-welcome-email-series-email-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-65208\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Custom-Neons-welcome-email-series-email-1.png\" alt=\"Custom Neon's welcome email series email 1\" width=\"400\" height=\"2066\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Custom-Neons-welcome-email-series-email-1.png 624w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Custom-Neons-welcome-email-series-email-1-58x300.png 58w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Custom-Neons-welcome-email-series-email-1-198x1024.png 198w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-65208\" class=\"wp-caption-text\"><em>Custom Neon&#8217;s welcome email series email 1<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Call to action (CTA):<\/b><span style=\"font-weight: 400;\"> The email prominently features CTAs encouraging recipients to design their sign, shop bestsellers, and take advantage of the discount code.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Provide multiple opportunities for engagement, from exploring products to connecting on social media.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\"><b>Benefits:<\/b><span style=\"font-weight: 400;\"> It includes important information like free global shipping, a two-year warranty, and over 1,000 <a href=\"https:\/\/www.engagebay.com\/blog\/five-star-reviews\/\">five-star reviews<\/a>.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Mention key benefits like warranties and reviews to build trust.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Footer links:<\/b><span style=\"font-weight: 400;\"> The email concludes with links to FAQs, showcases, contact information, and social media icons, making it easy for recipients to engage further.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Email 2: Why Custom Neon<\/b><\/span><\/h4>\n<p><b>Time sent:<\/b><span style=\"font-weight: 400;\"> two days after the first email<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The second email explains why Custom Neon is the best choice for neon signs. It provides a simple, step-by-step guide on creating a custom neon sign using their platform. This email also leverages social proof by featuring <a href=\"https:\/\/www.engagebay.com\/blog\/testimonial-examples\/\">customer testimonials<\/a>, reinforcing the brand\u2019s credibility and the quality of its products.<\/span><\/p>\n<p><b>Subject line: <\/b><i><span style=\"font-weight: 400;\">Why you need us to light up your life<\/span><\/i><\/p>\n<figure id=\"attachment_66033\" aria-describedby=\"caption-attachment-66033\" style=\"width: 400px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-2-_-Why-Custom-Neon_-B2C_3_11zon_11zon-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-66033\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-2-_-Why-Custom-Neon_-B2C_3_11zon_11zon-1.png\" alt=\"Custom Neon's welcome email series email 2\" width=\"400\" height=\"2019\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-2-_-Why-Custom-Neon_-B2C_3_11zon_11zon-1.png 799w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-2-_-Why-Custom-Neon_-B2C_3_11zon_11zon-1-203x1024.png 203w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-2-_-Why-Custom-Neon_-B2C_3_11zon_11zon-1-768x3877.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-2-_-Why-Custom-Neon_-B2C_3_11zon_11zon-1-406x2048.png 406w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-66033\" class=\"wp-caption-text\"><em>Custom Neon&#8217;s welcome email series email 2<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Step-by-step guide:<\/b><span style=\"font-weight: 400;\"> The email provides a simple, three-step process for creating a custom neon sign. It breaks down the process into manageable steps, making it easy for the recipient to understand how they can get started.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Simplify complex processes into clear, actionable steps to reduce friction and encourage engagement.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Customer testimonials:<\/b><span style=\"font-weight: 400;\"> This email uses social proof by featuring real customer testimonials, making the feedback more authentic and relatable.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Highlight customer experiences and positive feedback to build credibility and trust with your audience.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Engaging visuals:<\/b><span style=\"font-weight: 400;\"> The email includes vibrant images of neon signs and a model holding a custom neon sign, reinforcing the brand&#8217;s aesthetic and appeal.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use strong, consistent visuals that align with your brand identity to keep the audience engaged and visually invested.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Call to Action:<\/b><span style=\"font-weight: 400;\"> The email ends with a prominent CTA encouraging recipients to design their custom neon signs immediately.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Ensure your CTAs are clear and action-oriented, making it easy for recipients to know what to do next.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email\/\">Read more: How to Write an Effective Welcome Email<\/a><\/p>\n<h4><span style=\"color: #666699;\"><b>Email 3: Welcome discount reminder<\/b><\/span><\/h4>\n<p><b>Time sent:<\/b><span style=\"font-weight: 400;\"> one day after the second email<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This email serves as a reminder to the recipient about the welcome discount they received upon signing up, but isn&#8217;t yet been used. The primary goal is to nudge the customer to take advantage of the discount.&nbsp;<\/span><\/p>\n<p><b>Subject line:<\/b> <i><span style=\"font-weight: 400;\">Don\u2019t Miss Out<\/span><\/i><\/p>\n<figure id=\"attachment_66032\" aria-describedby=\"caption-attachment-66032\" style=\"width: 400px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-3-_-Welcome-Discount-Reminder-B2C_5_11zon-scaled-1.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-66032\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-3-_-Welcome-Discount-Reminder-B2C_5_11zon-scaled-1.jpg\" alt=\"Custom Neon's welcome email series email 3\" width=\"400\" height=\"1489\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-3-_-Welcome-Discount-Reminder-B2C_5_11zon-scaled-1.jpg 646w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-3-_-Welcome-Discount-Reminder-B2C_5_11zon-scaled-1-275x1024.jpg 275w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-3-_-Welcome-Discount-Reminder-B2C_5_11zon-scaled-1-413x1536.jpg 413w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-3-_-Welcome-Discount-Reminder-B2C_5_11zon-scaled-1-550x2048.jpg 550w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-66032\" class=\"wp-caption-text\"><em>Custom Neon&#8217;s welcome email series email 3<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>A reminder about the discount offer:<\/b><span style=\"font-weight: 400;\"> The email emphasizes that the recipient hasn&#8217;t used their welcome discount yet, creating a sense of urgency with a clear CTA to shop and save.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use reminders and urgency to prompt action, especially for time-sensitive offers. Highlight the discount code and the benefit of using it before it expires.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Product highlights:<\/b><span style=\"font-weight: 400;\"> It showcases popular neon signs in the \u201cExplore Our Shop\u201d section, encouraging recipients to browse and get inspired.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Include visuals of popular products to spark interest and inspire recipients to explore more options.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Multiple CTAs:<\/b><span style=\"font-weight: 400;\"> There are several opportunities for engagement, such as &#8220;Shop Now&#8221; and &#8220;Start Designing Now,&#8221; which guide the recipient towards different actions.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Provide multiple CTAs to cater to different interests, whether the recipient wants to browse products or start designing their custom sign.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Social media engagement:<\/b><span style=\"font-weight: 400;\"> The email encourages recipients to follow Custom Neon on social media for additional inspiration.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Drive engagement beyond the email by inviting recipients to connect on social platforms where they can see more products and interact with the brand.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Email 4: Brand story<\/b><\/span><\/h4>\n<p><b>Time sent:<\/b><span style=\"font-weight: 400;\"> three days after the third email<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This email is focused on introducing the founders and the story behind Custom Neon. It aims to build a personal connection with the audience by sharing the brand&#8217;s mission, values, and commitment to community and environmental causes.&nbsp;<\/span><\/p>\n<p><b>Subject line:<\/b> <i><span style=\"font-weight: 400;\">Allow us to introduce ourselves<\/span><\/i><\/p>\n<figure id=\"attachment_66031\" aria-describedby=\"caption-attachment-66031\" style=\"width: 400px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-4-_-Brand-Story-B2C_6_11zon-scaled-1.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-66031\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-4-_-Brand-Story-B2C_6_11zon-scaled-1.jpg\" alt=\"Custom Neon's welcome email series email 4\" width=\"400\" height=\"1171\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-4-_-Brand-Story-B2C_6_11zon-scaled-1.jpg 805w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-4-_-Brand-Story-B2C_6_11zon-scaled-1-350x1024.jpg 350w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-4-_-Brand-Story-B2C_6_11zon-scaled-1-768x2248.jpg 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-4-_-Brand-Story-B2C_6_11zon-scaled-1-525x1536.jpg 525w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-4-_-Brand-Story-B2C_6_11zon-scaled-1-700x2048.jpg 700w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-66031\" class=\"wp-caption-text\"><em>Custom Neon&#8217;s welcome email series email 4<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Founder introduction: <\/b><span style=\"font-weight: 400;\">The email shares the story of the founders, Jake and Jess, giving a personal touch and humanizing the brand.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Introduce the people behind your brand to create a personal connection with your audience. This can build trust and loyalty.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Highlighting brand values: <\/b><span style=\"font-weight: 400;\">The email focuses on the brand\u2019s commitment to community, charity, and environmental sustainability.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip: <\/b><span style=\"font-weight: 400;\">Share your brand\u2019s values and mission to resonate with customers who prioritize ethical practices and social responsibility.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Visual storytelling:<\/b><span style=\"font-weight: 400;\"> Images of the \u201cSigns of Change\u201d product range, which supports charitable causes, are featured to align with the brand&#8217;s values.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use visuals that reflect your brand&#8217;s values and story, reinforcing your message through imagery.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Community and environmental impact:<\/b><span style=\"font-weight: 400;\"> It details charitable initiatives and environmental efforts, such as planting trees and supporting marginalized groups.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip: <\/b><span style=\"font-weight: 400;\">Highlight your brand\u2019s positive impact on the community and environment to appeal to socially conscious consumers.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-emails-to-new-employees\/\">Read also: How to Send the Perfect Welcome Emails to New Employees<\/a><\/p>\n<h4><span style=\"color: #666699;\"><b>Email 5: Welcome discount final reminder<\/b><\/span><\/h4>\n<p><b>Time sent:<\/b><span style=\"font-weight: 400;\"> One day after the fourth email<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This email creates a sense of urgency by reminding the customer that their welcome discount is about to expire. It\u2019s straightforward, with a clear focus on encouraging the recipient to take immediate action to avoid missing out on the savings.<\/span><\/p>\n<p><b>Subject line: <\/b><i><span style=\"font-weight: 400;\">Expiring Soon. 10% Off Your Custom Neon<\/span><\/i><\/p>\n<figure id=\"attachment_65205\" aria-describedby=\"caption-attachment-65205\" style=\"width: 400px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-5-_-Welcome-Discount-Final-Reminder-B2C_7_11zon.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-65205\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-5-_-Welcome-Discount-Final-Reminder-B2C_7_11zon.jpg\" alt=\"Custom Neon's welcome email series email 5\" width=\"400\" height=\"727\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-5-_-Welcome-Discount-Final-Reminder-B2C_7_11zon.jpg 1100w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-5-_-Welcome-Discount-Final-Reminder-B2C_7_11zon-165x300.jpg 165w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-5-_-Welcome-Discount-Final-Reminder-B2C_7_11zon-563x1024.jpg 563w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-5-_-Welcome-Discount-Final-Reminder-B2C_7_11zon-768x1396.jpg 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Email-5-_-Welcome-Discount-Final-Reminder-B2C_7_11zon-845x1536.jpg 845w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-65205\" class=\"wp-caption-text\"><em>Custom Neon&#8217;s welcome email series email 5<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Discount reminder:<\/b><span style=\"font-weight: 400;\"> The sole purpose of this email is to remind recipients who haven\u2019t used their discount code to take advantage of it before time runs out.&nbsp;<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use reminders and urgency to prompt action. Highlight the discount code and the benefit of using it before it expires.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Email 6: Explore pre-designed signs<\/b><\/span><\/h4>\n<p><b>Time sent:<\/b><span style=\"font-weight: 400;\"> two days after the fifth email<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is the last email in their welcome email series. It highlights the variety of available designs, categorizing them by use cases such as home decor, wedding signs, bar signs, and party\/event signs.<\/span><\/p>\n<p><b>Subject line: <\/b><i><span style=\"font-weight: 400;\">Let us light the way<\/span><\/i><\/p>\n<figure id=\"attachment_67508\" aria-describedby=\"caption-attachment-67508\" style=\"width: 400px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/09\/Email-6-_-View-Pre-Designed-Signs-B2C_8_11zon-scaled-1-1.jpg\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-67508\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/09\/Email-6-_-View-Pre-Designed-Signs-B2C_8_11zon-scaled-1-1.jpg\" alt=\"Custom Neon's welcome email series email 6\" width=\"400\" height=\"1108\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/09\/Email-6-_-View-Pre-Designed-Signs-B2C_8_11zon-scaled-1-1.jpg 805w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/09\/Email-6-_-View-Pre-Designed-Signs-B2C_8_11zon-scaled-1-1-108x300.jpg 108w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/09\/Email-6-_-View-Pre-Designed-Signs-B2C_8_11zon-scaled-1-1-370x1024.jpg 370w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/09\/Email-6-_-View-Pre-Designed-Signs-B2C_8_11zon-scaled-1-1-768x2128.jpg 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/09\/Email-6-_-View-Pre-Designed-Signs-B2C_8_11zon-scaled-1-1-554x1536.jpg 554w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/09\/Email-6-_-View-Pre-Designed-Signs-B2C_8_11zon-scaled-1-1-739x2048.jpg 739w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-67508\" class=\"wp-caption-text\"><em>Custom Neon&#8217;s welcome email series email 6<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Product showcase:<\/b><span style=\"font-weight: 400;\"> The <a href=\"https:\/\/www.engagebay.com\/blog\/email-list-quality-email-deliverability\/\">email lists<\/a> various pre-designed neon signs into categories. This helps recipients easily find designs that match their needs.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Categorize products effectively to help customers quickly locate what they\u2019re interested in, improving the overall shopping experience.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Visual appeal: <\/b><span style=\"font-weight: 400;\">The email highlights the pre-designed signs with bright and colorful images. These visuals are not only eye-catching but also show the products in real-life settings, which can inspire customers and help them visualize how the signs might look in their own spaces.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use high-quality images that showcase your products in context, making it easier for customers to imagine using them.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Focus on convenience: <\/b><span style=\"font-weight: 400;\">The email emphasizes convenience for customers who may not want to design their own sign from scratch.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Highlight the convenience and simplicity of your offerings, particularly for customers who value a hassle-free shopping experience.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Call to Action:<\/b><span style=\"font-weight: 400;\"> The email ends with a clear and inviting CTA to &#8220;Shop Now,&#8221; directing recipients to browse and purchase the pre-designed signs.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Keep your CTAs straightforward and enticing to drive immediate action from your audience.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Custom Neon&#8217;s welcome email series encourages immediate engagement. It combines strong visuals, clear CTAs, social proof, and easy-to-follow instructions, which create an effective onboarding experience.&nbsp;<\/span><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/introduction-email-examples\/\">Read more: 4 Introduction Email Examples Worth Replying (and Why)<\/a><\/p>\n<h3><b>2.<span style=\"color: #993300;\"> Niceboard<\/span><\/b><\/h3>\n<p><a href=\"https:\/\/niceboard.co\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Niceboard<\/span><\/a><span style=\"font-weight: 400;\"> is a plug-and-play job board platform that companies use to create and manage job boards. Their welcome email series consists of four emails, each focusing on a different aspect of setting up and optimizing a job board.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">I asked <\/span><a href=\"https:\/\/www.linkedin.com\/in\/hanna-marketer\/\"><span style=\"font-weight: 400;\">Hanna Feltges<\/span><\/a><span style=\"font-weight: 400;\">, growth marketing manager at Niceboard, how this welcome series performed. Here\u2019s what she told me:<\/span><\/p>\n<blockquote><p><span style=\"color: #008000;\"><i><span style=\"font-weight: 400;\">\u201cEmails are sent to customers on a free trial, helping them onboard on our platform, pointing out features\/settings that are often overlooked and creating a first positive experience.<\/span><\/i><\/span><\/p>\n<p><span style=\"color: #008000;\"><i><span style=\"font-weight: 400;\">The ultimate goal of this series is to convert those on free trial to a paid plan. And it\u2019s working. Since implementing the email series, we\u2019ve seen an increase of free trial conversion rate by 5% to currently 30%.\u201d<\/span><\/i><\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">&nbsp;Here\u2019s what this series looks like and what you can learn from it:<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Email 1: Setting up your job board<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">This is the first email in the welcome series. It welcomes the user to the platform and provides initial setup guidance.<\/span><\/p>\n<figure id=\"attachment_65198\" aria-describedby=\"caption-attachment-65198\" style=\"width: 500px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-65198\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email1.png\" alt=\"Niceboard's welcome email series email 1\" width=\"500\" height=\"925\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email1.png 550w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email1-162x300.png 162w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><figcaption id=\"caption-attachment-65198\" class=\"wp-caption-text\"><em>Niceboard&#8217;s welcome email series email 1<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Feature highlight:<\/b><span style=\"font-weight: 400;\"> Introduces the dual-pane layout feature, explaining its benefits and guiding the user on how to enable it.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip: <\/b><span style=\"font-weight: 400;\">Show new features early on to help users get the most out of your platform and provide clear step-by-step instructions<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Collaboration invitation:<\/b><span style=\"font-weight: 400;\"> Encourages the user to collaborate with team members by inviting them to the platform, and providing clear instructions.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> provide clear instructions on how to add team members, including any limitations on their access.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Visual aids:<\/b><span style=\"font-weight: 400;\"> Screenshots are included to visually guide the user through the setup process.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use annotated screenshots to guide users through complex interfaces or processes.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Email 2: Tips for job board profitability<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">This email focuses on helping the user understand how to make their job board profitable. It offers practical tips on developing a pricing structure, monetizing through job postings, and using ads.<\/span><\/p>\n<figure id=\"attachment_65199\" aria-describedby=\"caption-attachment-65199\" style=\"width: 500px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email2.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-65199\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email2.png\" alt=\"Niceboard's welcome email series email 2\" width=\"500\" height=\"855\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email2.png 538w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email2-175x300.png 175w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><figcaption id=\"caption-attachment-65199\" class=\"wp-caption-text\"><em>Niceboard&#8217;s welcome email series email 2<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Engaging introduction:<\/b><span style=\"font-weight: 400;\"> The email uses a metaphor (&#8220;starting a fire&#8221;) to draw the reader into the content.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use engaging language to capture your audience&#8217;s attention and make your email memorable.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Supportive content:<\/b><span style=\"font-weight: 400;\"> Links are provided for further reading and action on the platform, along with visual guidance.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use links throughout your email that guide the user to take the next steps. Enhance these links with screenshots or video tutorials to provide visual support.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Social proof: <\/b><span style=\"font-weight: 400;\">The email mentions the average time to profitability, setting expectations, and inspiring confidence.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> If possible, use data and testimonials to set realistic expectations for your users.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/welcome-email-templates\/\">Read also: Welcome Email Templates to Win Over New Subscribers<\/a><\/p>\n<h4><span style=\"color: #666699;\"><b>Email 3: Optimizing for SEO<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">The third email aims to help the user optimize their job board for search engines like Google. It provides SEO tips such as using keywords, showing jobs on Google Jobs, and creating blog articles to increase visibility.&nbsp;<\/span><\/p>\n<figure id=\"attachment_65200\" aria-describedby=\"caption-attachment-65200\" style=\"width: 400px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email3.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-65200\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email3.png\" alt=\"Custom Neon's welcome email series email 4\" width=\"400\" height=\"1138\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email3.png 386w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email3-105x300.png 105w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email3-360x1024.png 360w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-65200\" class=\"wp-caption-text\"><em>Niceboard&#8217;s welcome email series email 3<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Step-by-step guidance:<\/b><span style=\"font-weight: 400;\"> It provides instructions on implementing SEO best practices within the platform.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Break down complex tasks into manageable steps to help users make the most of your product.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Visual guides:<\/b><span style=\"font-weight: 400;\"> Screenshots demonstrate where to make changes on the platform.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Use visuals in your emails to make the instructions easier to follow.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Email 4: Getting ready to go live<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">The final email is focused on helping users get their job board ready to go live and maximize its effectiveness from the start.&nbsp;<\/span><\/p>\n<figure id=\"attachment_65201\" aria-describedby=\"caption-attachment-65201\" style=\"width: 400px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email4.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-65201\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email4.png\" alt=\"Niceboard's welcome email series email 4\" width=\"400\" height=\"824\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email4.png 518w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/email4-146x300.png 146w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/a><figcaption id=\"caption-attachment-65201\" class=\"wp-caption-text\"><em>Niceboard&#8217;s welcome email series email 4<\/em><\/figcaption><\/figure>\n<p><b>Key elements in this email include:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Highlighting practical benefits:<\/b><span style=\"font-weight: 400;\"> The email emphasizes how the platform\u2019s features (like the Backfill feature and job alerts) can help users populate their job boards with relevant jobs and attract employers.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Ensure your final email highlights specific features to help users achieve their goals. Include visuals like screenshots or videos.<\/span><\/li>\n<\/ul>\n<\/li>\n<li style=\"font-weight: 400;\"><b>Encouraging engagement:<\/b><span style=\"font-weight: 400;\"> By suggesting strategies like reaching out to employers and building an audience, the email motivates users to take proactive steps to maximize their platform\u2019s value.<\/span>\n<ul>\n<li style=\"font-weight: 400;\"><b>Tip:<\/b><span style=\"font-weight: 400;\"> Ensure your final email provides a checklist of key actions users should take before they go live or fully implement your platform.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Niceboard welcome email series is designed to efficiently onboard new users by providing them with actionable steps to set up, customize, and optimize their job boards.<\/span><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/will-love-15-email-campaigns\/\">Read more: You Will Love These 15 Email Campaigns More Than We Do!<\/a><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><span style=\"color: #339966;\"><b>Conclusion<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Crafting a successful welcome email series is not just about sending introductory emails\u2014it&#8217;s about strategically guiding your subscribers through a journey.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As we&#8217;ve seen from Custom Neon and Niceboard examples, a well-designed welcome series can significantly impact key metrics like open rates, click-through rates, and conversions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Key takeaways from these examples include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tailor your content to your specific goals, whether it&#8217;s encouraging first-time purchases, driving website traffic, or converting free trial users to paid subscribers.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Use a mix of elements in your emails, including clear CTAs, engaging visuals, product highlights, and social proof.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Provide value in each email through discounts, helpful information, or feature explanations.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Tell your brand story and share your values to connect your audience more deeply.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Offer practical, actionable advice that helps users get the most out of your product or service.<\/span><\/li>\n<\/ul>\n<hr>\n<h2 style=\"text-align: center;\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span><span style=\"color: #339966;\"><b>Frequently Asked Questions<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span style=\"color: #993300;\"><b>How many emails should be in a welcome series?<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Most effective welcome series typically contain 3-6 emails. The examples we discussed, Custom Neon and Niceboard, used 6 and 4 emails respectively.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>How far apart should I space the emails in my welcome series?<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Timing can vary, but a common approach is to send the first email immediately after sign-up, followed by subsequent emails every 2-3 days. This gives subscribers time to digest each email without feeling bombarded.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>What metrics should I track to measure the success of my welcome series?<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Key metrics to track include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Open rates<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Click-through rates<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conversion rates (e.g., from free trial to paid subscription)<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Revenue generated from the series<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Unsubscribe rates<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For example, Custom Neon reported a 45% open rate and a 15% click-through rate, while Niceboard saw a 5% increase in free trial conversion rates.<\/span><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_6268678992035840' data-id='6268678992035840'><\/div>\n","protected":false},"excerpt":{"rendered":"<p>We&#8217;ve all been there, staring at the blinking cursor, wondering how to craft that perfect welcome email series. 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