{"id":72440,"date":"2025-07-08T04:05:53","date_gmt":"2025-07-08T04:05:53","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=72440"},"modified":"2026-04-28T14:09:10","modified_gmt":"2026-04-28T14:09:10","slug":"crm-pricing","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/","title":{"rendered":"CRM Pricing 2026: Side-by-Side Cost Comparison of the 10 Best CRMs"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Choosing the right CRM is more than just comparing features; it&#8217;s about finding the best value for your business.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Most CRMs cover the basics, but pricing can vary significantly based on factors like contact limits, advanced tools, and scalability. For example, a CRM pricing plan at $15 might include robust features but limit you to 250 contacts, while a $20 plan could allow 1,000 contacts but with fewer functionalities.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Understanding these pricing models is crucial to avoid overpaying for features you don\u2019t need or outgrowing a budget-friendly plan too soon.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">In this best CRM pricing comparison guide, we\u2019ll break down what drives CRM pricing and compare the top 10 options to help you make the best choice for your business.<\/span><\/p>\r\n<p data-start=\"68\" data-end=\"601\"><strong data-start=\"68\" data-end=\"99\">TL;DR \u2013 CRM pricing (2026):<\/strong><\/p>\r\n<p data-start=\"68\" data-end=\"601\">\u2022 <strong data-start=\"106\" data-end=\"156\">Entry-level plans average \u2248 $15 per user\/month<\/strong> (Freshsales $9, Zoho CRM $14, EngageBay $14.99)&nbsp;<br data-start=\"242\" data-end=\"245\">\u2022 <strong data-start=\"249\" data-end=\"301\">Mid-tier plans hover around \u2248 $60 per user\/month<\/strong> (EngageBay $64.99, Pipedrive $64, Freshsales $59)<br data-start=\"389\" data-end=\"392\">\u2022 <strong data-start=\"396\" data-end=\"460\">Enterprise-grade CRM pricing starts at \u2248 $150 per user\/month<\/strong> (Salesforce $165, Microsoft Dynamics 365 $150, Close $149 \u2014 HubSpot\u2019s full suite can run far higher)<\/p>\r\n<p data-start=\"609\" data-end=\"654\"><em data-start=\"609\" data-end=\"654\">Details and full comparison tables below \ud83d\udc47<\/em><\/p>\r\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#CRM_Pricing_Table_Free_%E2%86%92_Enterprise_Top_10_CRM_Tools_for_2026\" >CRM Pricing Table (Free \u2192 Enterprise): Top 10 CRM Tools for 2026<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Key_Factors_Affecting_CRM_Pricing_in_2026\" >Key Factors Affecting CRM Pricing in 2026<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#User-based_pricing\" >User-based pricing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Subscription_models\" >Subscription models&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Feature-based_plans\" >Feature-based plans&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Customization_integration_costs\" >Customization &amp; integration costs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Cloud-based_vs_on-premise_CRM_costs\" >Cloud-based vs on-premise CRM costs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#AI_automation_add-ons\" >AI &amp; automation add-ons<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#CRM_Usage_Limits_What_Do_You_Get_in_Each_Plan_in_2026\" >CRM Usage Limits: What Do You Get in Each Plan in 2026?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#1_HubSpot_CRM\" >1. HubSpot CRM&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#2_EngageBay\" >2. EngageBay<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#3_Salesforce\" >3. Salesforce&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#4_Zoho_CRM\" >4. Zoho CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#5_Pipedrive\" >5. Pipedrive<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#6_Freshsales\" >6. Freshsales<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#7_Mondaycom_CRM\" >7. Monday.com CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#8_Insightly_CRM\" >8. Insightly CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#9_Close_CRM\" >9. Close CRM<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#10_Microsoft_Dynamics_365\" >10. Microsoft Dynamics 365<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Hidden_CRM_Costs_to_Watch_Out_For_in_2025\" >Hidden CRM Costs to Watch Out For in 2025<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Setup_implementation_fees\" >Setup &amp; implementation fees<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Customization_API_integration_fees\" >Customization &amp; API integration fees<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Training_support_costs\" >Training &amp; support costs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Scaling_costs_as_your_business_grows\" >Scaling costs as your business grows<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Storage_automation_limits_that_may_require_upgrades\" >Storage &amp; automation limits that may require upgrades<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\r\n<h2><span class=\"ez-toc-section\" id=\"CRM_Pricing_Table_Free_%E2%86%92_Enterprise_Top_10_CRM_Tools_for_2026\"><\/span><strong><span style=\"color: #339966;\">CRM Pricing Table (Free \u2192 Enterprise): Top 10 CRM Tools for 2026<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Here\u2019s a quick overview of the top 10 CRM pricing comparisons that are currently available in the market.<\/span><\/p>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>CRM Software<\/b><\/td>\r\n<td><b>Free Plan<\/b><\/td>\r\n<td><b>Basic Plan<\/b><\/td>\r\n<td><b>Mid-Tier Plan<\/b><\/td>\r\n<td><b>Enterprise Plan<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.hubspot.com\/pricing\/marketing\/\"><b>HubSpot CRM<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Free<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$20\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$1,300\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$4,300\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\"><b>EngageBay<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Free<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$14.99\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$64.99\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$119.99\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.salesforce.com\/pricing\/\"><b>Salesforce<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$25\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$100\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$165\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.zoho.com\/crm\/zohocrm-pricing.html\"><b>Zoho CRM<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Free<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$14\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$23\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$40\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.pipedrive.com\/en\/pricing\"><b>Pipedrive<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$19\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$34\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$74\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.freshworks.com\/crm\/pricing\/\"><b>Freshsales<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Free<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$9\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$39\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$59\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/monday.com\/pricing\"><b>Monday.com CRM<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$15\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$20\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Custom Pricing<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.insightly.com\/pricing-plans\/\"><b>Insightly<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$29\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$49\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$99\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.close.com\/pricing\"><b>Close CRM<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$29\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$109\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$149\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><a href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\/pricing-overview\"><b>Microsoft Dynamics 365<\/b><\/a><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$65\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$105\/user\/mo<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">$150\/user\/mo<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p><span style=\"font-weight: 400;\">** Please note that while most prices mentioned are billed monthly, some CRMs only offer annual billing. Be sure to check the provider\u2019s pricing details for exact billing terms.<\/span><\/p>\r\n<p><a class=\"fasc-button fasc-size-large fasc-type-glossy fasc-rounded-medium ico-fa fasc-ico-before fa-forward\" style=\"background-color: #3c339e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/meetings.engagebay.com\/book-demo\">Get Custom Quote For EngageBay Now!<\/a><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Key_Factors_Affecting_CRM_Pricing_in_2026\"><\/span><span style=\"color: #339966;\">Key Factors Affecting CRM Pricing in 2026<\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">While the base price gives a general idea of affordability, the true cost depends on your business\u2019s specific requirements.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Factoring in customization, scalability, and additional features will help you make a more accurate CRM cost comparison and find the best value.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Here are the key factors that influence CRM pricing:<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"User-based_pricing\"><\/span><span style=\"color: #993300;\"><strong>User-based pricing<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">Many <a href=\"https:\/\/neoreach.com\/software\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">CRM providers<\/a> charge based on the number of users. Some platforms offer per-user pricing, where businesses pay a fixed rate for each user added.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">This model is great for small teams but can become expensive as the company grows. Others provide unlimited user plans, often at a higher base price, making them more suitable for larger businesses with multiple departments needing CRM access.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Subscription_models\"><\/span><strong><span style=\"color: #993300;\">Subscription models&nbsp;<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">CRMs typically follow three main payment structures:<\/span><\/p>\r\n<p><b>Monthly subscriptions:<\/b><span style=\"font-weight: 400;\"> Provide flexibility and are ideal for startups or businesses that don\u2019t want long-term commitments. However, they often cost more over time compared to annual plans.<\/span><\/p>\r\n<p><b>Annual subscriptions: <\/b><span style=\"font-weight: 400;\">Offer cost savings, with most CRM vendors providing discounts for paying upfront. This is a good option for businesses committed to long-term CRM use.<\/span><\/p>\r\n<p><b>One-time payment:<\/b><span style=\"font-weight: 400;\"> Some on-premise CRMs require a hefty upfront investment but eliminate recurring costs. While this can be budget-friendly in the long run, it may lack ongoing updates and support.<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-74912\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-pricing-bar-chart-2025-1024x1024.jpg\" alt=\"Bar chart comparing per-user CRM pricing for 10 leading platforms, 2025.\" width=\"1024\" height=\"1024\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-pricing-bar-chart-2025-1024x1024.jpg 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-pricing-bar-chart-2025-300x300.jpg 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-pricing-bar-chart-2025-150x150.jpg 150w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-pricing-bar-chart-2025-768x768.jpg 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-pricing-bar-chart-2025.jpg 1080w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<p style=\"text-align: center;\"><em><strong>Bar chart comparing per-user CRM pricing for 10 leading platforms, 2026.<\/strong><\/em><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Feature-based_plans\"><\/span><strong><span style=\"color: #993300;\">Feature-based plans&nbsp;<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">Most CRMs offer tiered pricing based on features:<\/span><\/p>\r\n<p><b>Basic plans:<\/b><span style=\"font-weight: 400;\"> Include core <a href=\"https:\/\/www.engagebay.com\/blog\/crm-functionality-growth-hacks\/\">CRM functionalities<\/a> like contact management, task tracking, and simple reporting. Best for startups or small businesses.<\/span><\/p>\r\n<p><b>Professional plans: <\/b><span style=\"font-weight: 400;\">Add more advanced tools like workflow automation, <a href=\"https:\/\/www.engagebay.com\/blog\/sales-forecasting-strategies\/\">sales forecasting<\/a>, and analytics. Suitable for growing teams that need deeper insights.<\/span><\/p>\r\n<p><b>Enterprise plans:<\/b><span style=\"font-weight: 400;\"> Provide extensive customization, AI-powered insights, API access, and multi-level security. Designed for large organizations with complex needs.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Customization_integration_costs\"><\/span><strong><span style=\"color: #993300;\">Customization &amp; integration costs<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">Not all CRMs come with out-of-the-box solutions that fit every business. Customizing workflows, dashboards, or automation rules often incurs additional costs.&nbsp;<\/span><\/p>\r\n<p>Similarly, integrating the CRM with third-party tools (e.g., accounting software, <a href=\"https:\/\/www.eposnow.com\/us\/systems\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">point-of-sale (POS) systems<\/a>, email marketing platforms, or customer support systems) may require premium API access or developer assistance, increasing the overall cost.<\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Cloud-based_vs_on-premise_CRM_costs\"><\/span><strong><span style=\"color: #993300;\">Cloud-based vs on-premise CRM costs<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">The deployment model affects pricing as well.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Cloud-based CRMs operate on a subscription basis, with costs covering storage, maintenance, and updates. They offer lower upfront costs but require ongoing payments.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">On-premise CRMs involve a one-time license fee but require businesses to handle their own server infrastructure, security, and updates.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">This is often a better fit for companies with strict data security requirements.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"AI_automation_add-ons\"><\/span><strong><span style=\"color: #993300;\">AI &amp; automation add-ons<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">AI-driven CRM features \u2014 such as predictive analytics, lead scoring, and chatbots \u2014 can improve efficiency but often come at an additional cost. While some platforms include basic AI capabilities in higher-tier plans, others charge separately for <a href=\"https:\/\/www.engagebay.com\/blog\/best-marketing-automation-tools\/\">automation tools<\/a>.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Businesses should evaluate whether these features justify the added expense.<\/span><\/p>\r\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\r\n<h2><span class=\"ez-toc-section\" id=\"CRM_Usage_Limits_What_Do_You_Get_in_Each_Plan_in_2026\"><\/span><strong><span style=\"color: #339966;\">CRM Usage Limits: What Do You Get in Each Plan in 2026?<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">Let\u2019s break down what each CRM pricing plan offers in terms of free vs paid options, contact and storage limits, feature access, integrations, and support availability.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"1_HubSpot_CRM\"><\/span><strong><span style=\"color: #993300;\">1. <a style=\"color: #993300;\" href=\"https:\/\/www.hubspot.com\/products\/crm\">HubSpot CRM<\/a>&nbsp;<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-09-at-12.29.10\u202fAM.png\"><img decoding=\"async\" class=\"aligncenter wp-image-64751 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-09-at-12.29.10\u202fAM-1024x351.png\" alt=\"HubSpot CRM\" width=\"1024\" height=\"351\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-09-at-12.29.10\u202fAM-1024x351.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-09-at-12.29.10\u202fAM-300x103.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-09-at-12.29.10\u202fAM-768x263.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-09-at-12.29.10\u202fAM-1536x526.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/08\/Screenshot-2024-08-09-at-12.29.10\u202fAM-2048x701.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<p><span style=\"font-weight: 400;\">HubSpot CRM is a great choice for small businesses and startups looking for a free, user-friendly CRM. It offers a free plan with core features like contact management, email tracking, and deal pipelines.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">However, businesses looking for advanced automation and custom reporting may need to upgrade to a paid plan, <a href=\"https:\/\/www.engagebay.com\/blog\/hubspot-pricing\/\">which can get expensive<\/a> as user counts increase.&nbsp;<\/span><br><iframe title=\"HubSpot Pricing Decoded (2024): What They Don't Want You to Know\" src=\"https:\/\/www.youtube.com\/embed\/ySaQ30viAy8\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\r\n<p style=\"text-align: center;\"><em><strong>HubSpot Pricing Decoded (2024): What They Don\u2019t Want You to Know<\/strong><\/em><br>&nbsp;<\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">HubSpot CRM&#8217;s free plan provides essential features, but upgrading unlocks premium tools like automation, advanced reporting, and increased contact limits.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Free Plan<\/b><\/td>\r\n<td><b>Starter<\/b><b><br><\/b><b>($20\/user\/mo)<\/b><\/td>\r\n<td><b>Professional<\/b><b><br><\/b><b>($20\/user\/mo)<\/b><\/td>\r\n<td><b>Enterprise<\/b><b><br><\/b><b>($20\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">1,000&nbsp;<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">1,000&nbsp;<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">2,000&nbsp;<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">10,000&nbsp;<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Management<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Sales Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Limited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Advanced<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Full<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>AI Insights<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Reports<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Free Plan<\/b><span style=\"font-weight: 400;\">: Limited integrations (Google Workspace, Outlook, Stripe).<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Starter Plan &amp; Above<\/b><span style=\"font-weight: 400;\">: Unlocks custom API integrations, Salesforce, and more.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Enterprise<\/b><span style=\"font-weight: 400;\">: Advanced customization with unlimited API calls.<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Free&nbsp;<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Community forum, basic documentation<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Starter&nbsp;<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Email &amp; chat support<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Professional<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Phone support, knowledge base<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Enterprise<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Dedicated account manager, premium support<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><span class=\"ez-toc-section\" id=\"2_EngageBay\"><\/span><strong><span style=\"color: #993300;\">2. <a style=\"color: #993300;\" href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a><\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4.png\"><img decoding=\"async\" class=\"aligncenter wp-image-48963 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-1024x438.png\" alt=\"Sales funnel analytics in EngageBay\" width=\"1024\" height=\"438\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-1024x438.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-300x128.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-768x328.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4-1536x657.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/new-custom-dashboard-images-Google-Slides-4.png 1775w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">EngageBay CRM is an affordable all-in-one solution for <a href=\"https:\/\/www.engagebay.com\/products\/crm\">CRM<\/a>, marketing, sales, and customer support that can be used by both small and large enterprises alike.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It offers a generous free plan and budget-friendly paid plans with advanced marketing and sales automation, live chat, and integrations \u2014 making it a strong <a href=\"https:\/\/www.engagebay.com\/blog\/hubspot-alternatives\/\">alternative to HubSpot<\/a> for businesses on a tight budget.<\/span><br><iframe title=\"The Most Affordable CRM: EngageBay\" src=\"https:\/\/www.youtube.com\/embed\/szLPmj6Q9aU\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\r\n<p style=\"text-align: center;\"><em><strong>The Most Affordable CRM: EngageBay<\/strong><\/em><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">EngageBay\u2019s free plan includes core CRM features and <a href=\"https:\/\/www.engagebay.com\/marketing\/marketing-automation\">marketing automation<\/a> for up to 250 contacts. Paid plans unlock advanced automation, higher contact limits, and integrations with third-party apps.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Free Plan<\/b><\/td>\r\n<td><b>Basic ($14.99\/user\/mo)<\/b><\/td>\r\n<td><b>Growth ($64.99\/user\/mo)<\/b><\/td>\r\n<td><b>Pro ($119.99\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">250<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">500<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">5,000<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Management<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Marketing &amp; Sales Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>AI Insights<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Reports<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Free Plan<\/b><span style=\"font-weight: 400;\">: Basic integrations (Google Workspace, Stripe, Zapier).<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Basic &amp; Growth Plans<\/b><span style=\"font-weight: 400;\">: Unlock third-party CRM and marketing integrations.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Pro Plan<\/b><span style=\"font-weight: 400;\">: API access for advanced customization and automation.<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Free<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Email &amp; Chat Support<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Basic<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Email &amp; Chat Support<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Growth<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Email &amp; Chat Support, Free Onboarding Sessions, Dedicated Account Manager<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Pro<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Email &amp; Chat Support, Free Onboarding Sessions, Dedicated Account Manager, Phone Support<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><span class=\"ez-toc-section\" id=\"3_Salesforce\"><\/span><strong><span style=\"color: #993300;\">3. <a style=\"color: #993300;\" href=\"https:\/\/www.salesforce.com\/in\/crm\/\">Salesforce<\/a>&nbsp;<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/salesforce-small-business-crm.png\"><img decoding=\"async\" class=\"aligncenter wp-image-69896 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/salesforce-small-business-crm-1024x471.png\" alt=\"salesforce Small business CRM pricing\" width=\"1024\" height=\"471\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/salesforce-small-business-crm-1024x471.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/salesforce-small-business-crm-300x138.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/salesforce-small-business-crm-768x353.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/salesforce-small-business-crm.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Salesforce CRM is best suited for large enterprises and growing businesses that need a highly customizable, scalable CRM with advanced automation, AI-powered insights, and deep integrations.&nbsp;<\/span><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Salesforce doesn\u2019t provide a free plan, but its higher-tier plans unlock advanced AI-driven insights, <a href=\"https:\/\/www.engagebay.com\/blog\/workflow-automation-explained\/\">workflow automation<\/a>, and deep customization options.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Starter ($25\/user\/mo)<\/b><\/td>\r\n<td><b>Pro<\/b><b><br><\/b><b>($100\/user\/mo)<\/b><\/td>\r\n<td><b>Enterprise ($165\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Lead &amp; Contact Management<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Workflow Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Limited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Forecasting<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Reports &amp; Dashboards<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Starter Plan<\/b><span style=\"font-weight: 400;\">: Limited integrations (Google Workspace, Slack, Microsoft 365).<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Pro Plan<\/b><span style=\"font-weight: 400;\">: Web-service APIs with an additional $25 USD\/user\/month<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Enterprise Plan<\/b><span style=\"font-weight: 400;\">: Full API access for deep automation and third-party system integration.<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<p><span style=\"font-weight: 400;\">All plans include access to knowledge articles, documentation, and Salesforce Trailhead for self-guided learning. However, for expert guidance and priority support, you\u2019ll need to subscribe to the Salesforce Success Plan.<\/span><\/p>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Premier Success Plan<\/b><\/td>\r\n<td><b>Signature Success Plan<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><span style=\"font-weight: 400;\">30% of net license fees<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Contact them directly&nbsp;<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><span class=\"ez-toc-section\" id=\"4_Zoho_CRM\"><\/span><strong><span style=\"color: #993300;\">4. <a style=\"color: #993300;\" href=\"https:\/\/www.zoho.com\/en-in\/crm\/?ireft=nhome&amp;src=fa\">Zoho CRM<\/a><\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/12\/Zoho-CRM-1-e1703073464349.png\"><img decoding=\"async\" class=\"aligncenter wp-image-52002 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/12\/Zoho-CRM-1-e1703073464349-1024x337.png\" alt=\"Best CRM pricing breakdown \u2013 zoho \" width=\"1024\" height=\"337\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/12\/Zoho-CRM-1-e1703073464349-1024x337.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/12\/Zoho-CRM-1-e1703073464349-300x99.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/12\/Zoho-CRM-1-e1703073464349-768x253.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/12\/Zoho-CRM-1-e1703073464349.png 1366w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Zoho CRM is an affordable and flexible solution ideal for small and mid-sized businesses, especially those already using Zoho\u2019s ecosystem (Zoho Books, Zoho Desk, etc.). It offers seamless integration, making it a cost-effective all-in-one platform.&nbsp;<\/span><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Zoho CRM offers a free plan for up to three users, making it a great option for startups. However, paid plans unlock advanced tools, making it a scalable option for growing teams.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Free Plan<\/b><\/td>\r\n<td><b>Standard ($14\/user\/mo)<\/b><\/td>\r\n<td><b>Professional ($23\/user\/mo)<\/b><\/td>\r\n<td><b>Enterprise ($40\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">100,000<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">250,000<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">500,000<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">1,000,000<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Lead &amp; Contact Management<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Workflow Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Basic<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Advanced<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Full<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>AI Insights (Zia AI)<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Reports &amp; Dashboards<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Zoho Ecosystem Integration<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Limited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Limited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Free &amp; Standard Plans<\/b><span style=\"font-weight: 400;\">: Basic integrations with Google Workspace and Outlook.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Professional &amp; Enterprise Plans<\/b><span style=\"font-weight: 400;\">: Professional &amp; Enterprise Plans: API access, third-party integrations (Slack, WhatsApp Business, <a href=\"https:\/\/synder.com\/integrations\/quickbooks\/shopify\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">QuickBooks Shopify integration<\/a>), and seamless Zoho ecosystem connectivity.<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Free Plan<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Community forum, email support<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Paid Plans<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Email, call, chat, or schedule a remote assistance session<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Premium Support<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Personalized onboarding sessions and priority support<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><span class=\"ez-toc-section\" id=\"5_Pipedrive\"><\/span><strong><span style=\"color: #993300;\">5. <a style=\"color: #993300;\" href=\"https:\/\/www.pipedrive.com\/\">Pipedrive<\/a><\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/pipedrive-crm.png\"><img decoding=\"async\" class=\"aligncenter wp-image-69881 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/pipedrive-crm-1024x469.png\" alt=\"pipedrive CRM cost comparison \" width=\"1024\" height=\"469\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/pipedrive-crm-1024x469.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/pipedrive-crm-300x137.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/pipedrive-crm-768x352.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/pipedrive-crm-1536x703.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/11\/pipedrive-crm.png 1900w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Pipedrive is an excellent choice for businesses that need a no-fuss, sales-focused CRM with an intuitive interface and strong automation capabilities at affordable pricing.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It excels in deal tracking, automation, and <a href=\"https:\/\/www.engagebay.com\/blog\/sales-lead-management\/\">lead management<\/a>, making it a great option for businesses that prioritize sales efficiency over complex CRM features.&nbsp;<\/span><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Pipedrive does not offer a free plan, but all paid plans come with unlimited contacts, deal tracking, and customizable pipelines.&nbsp;<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Essential ($19\/user\/mo)<\/b><\/td>\r\n<td><b>Advanced ($34\/user\/mo)<\/b><\/td>\r\n<td><b>Professional ($64\/user\/mo)<\/b><\/td>\r\n<td><b>Power<\/b><b><br><\/b><b>($74\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Pipeline Management<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Sales Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>AI Sales Assistant<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Reports<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All plans include 500+ integrations and access to its API.&nbsp;&nbsp;<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Essential &amp; Advanced<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Chatbot Support, Online Help Center<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Professional<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Personalized Onboarding, Live Chat 24\/5<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Power<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Phone Support, Personalized Onboarding, <\/span><span style=\"font-weight: 400;\"><br><\/span><span style=\"font-weight: 400;\">Dedicated Account Manager, 24\/7 Premium Support<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<hr>\r\n<h3><img decoding=\"async\" class=\"alignnone size-large wp-image-74915\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-free-plan-limits-table-1024x683.png\" alt=\"Table graphic of free CRM plan limits across four vendors\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-free-plan-limits-table-1024x683.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-free-plan-limits-table-300x200.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-free-plan-limits-table-768x512.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/crm-free-plan-limits-table.png 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/h3>\r\n<p style=\"text-align: center;\"><em><strong>Table graphic of free CRM plan limits across four vendors<\/strong><\/em><\/p>\r\n<hr>\r\n<h3><span class=\"ez-toc-section\" id=\"6_Freshsales\"><\/span><strong><span style=\"color: #993300;\">6. <a style=\"color: #993300;\" href=\"https:\/\/www.freshworks.com\/crm\/sales\/\">Freshsales<\/a><\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-53297 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-1024x419.png\" alt=\"Affordable CRM software\" width=\"1024\" height=\"419\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-1024x419.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-300x123.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-768x314.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-1536x628.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1-150x61.png 150w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2024\/01\/Freshsales-1.png 1575w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Freshsales is a powerful yet affordable CRM that combines AI-powered automation, built-in telephony, and intuitive sales management tools, making it an excellent option for growing businesses looking for an all-in-one sales solution.<\/span><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Freshsales\u2019 free plan is free for up to three users. Paid plans offer AI-powered insights, advanced automation, and workflow customization.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Free Plan<\/b><\/td>\r\n<td><b>Growth ($9\/user\/mo)<\/b><\/td>\r\n<td><b>Pro ($39\/user\/mo)<\/b><\/td>\r\n<td><b>Enterprise <\/b><b><br><\/b><b>($59\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Pipeline Management<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Sales Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Limited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Advanced<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Full<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>AI Insights (Freddy AI)<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Built-in Phone Dialer<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Reports &amp; Dashboards<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">You get access to its API and Freshworks Marketplace with all its paid plans.&nbsp;<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Free &amp; Paid Plans<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">24\/5 Phone, Chat &amp; Email Support<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><span class=\"ez-toc-section\" id=\"7_Mondaycom_CRM\"><\/span><strong><span style=\"color: #993300;\">7. <a style=\"color: #993300;\" href=\"http:\/\/monday.com\">Monday.com CRM<\/a><\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/11\/Monday-sales-CRM.png\"><img decoding=\"async\" class=\"aligncenter wp-image-50858 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/11\/Monday-sales-CRM-1024x488.png\" alt=\"Monday CRM\" width=\"1024\" height=\"488\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/11\/Monday-sales-CRM-1024x488.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/11\/Monday-sales-CRM-300x143.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/11\/Monday-sales-CRM-768x366.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/11\/Monday-sales-CRM-1536x732.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/11\/Monday-sales-CRM.png 1872w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Monday.com CRM is ideal for teams that prioritize collaboration and workflow automation over traditional sales features.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Its visual pipeline management, extensive customizability, and seamless integration make it an excellent choice for marketing teams, agencies, and businesses managing multiple projects.<\/span><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Monday.com CRM does not offer a free plan, but its paid tiers provide increasing levels of automation, <a href=\"https:\/\/www.engagebay.com\/blog\/lead-scoring-model\/\">lead scoring<\/a>, and reporting tools.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Basic ($15\/user\/mo)<\/b><\/td>\r\n<td><b>Standard ($20\/user\/mo)<\/b><\/td>\r\n<td><b>Pro ($33\/user\/mo)<\/b><\/td>\r\n<td><b>Enterprise (Custom Pricing)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Customizable Dashboards<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Sales Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Limited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Advanced<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Full<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Advanced Analytics<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Lead Scoring<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Reports&nbsp;<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Basic<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Advanced<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Full<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>Basic and Standard<\/b><span style=\"font-weight: 400;\">: Limited third-party integrations like Gmail.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Pro<\/b><span style=\"font-weight: 400;\">: API access, integration with Mailchimp, HubSpot, and other CRMs.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Enterprise<\/b><span style=\"font-weight: 400;\">: API calls, advanced security, and compliance features.<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>All Paid Plans<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Self-Serve Knowledge Base, 24\/7 Assistance, and Daily Live Webinars<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Enterprise Plan<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Dedicated Account Manager, 24\/7 Support, 99.9% uptime SLA<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><span class=\"ez-toc-section\" id=\"8_Insightly_CRM\"><\/span><strong><span style=\"color: #993300;\">8. <a style=\"color: #993300;\" href=\"https:\/\/www.insightly.com\/\">Insightly CRM<\/a><\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/05\/Insightly-pipedrive-alternatives.png\"><img decoding=\"async\" class=\"aligncenter wp-image-52352 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/05\/Insightly-pipedrive-alternatives.png\" alt=\"Insightly -- CRM pricing comparison 2025\" width=\"1024\" height=\"474\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/05\/Insightly-pipedrive-alternatives.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/05\/Insightly-pipedrive-alternatives-300x139.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/05\/Insightly-pipedrive-alternatives-768x356.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Insightly CRM is an excellent choice for service-based businesses, consultants, and project-focused teams that need a CRM with built-in project tracking.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Its Google Workspace integration, project automation, and affordable pricing make it a strong alternative to traditional sales-first CRMs.<\/span><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Insightly does not offer a free plan, but its paid tiers provide access to contact management, pipeline automation, email tracking, and project management features.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">All Insightly plans are billed annually, and they offer a 14-day free trial so businesses can test the features before committing to a paid plan.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Plus ($29\/user\/mo)<\/b><\/td>\r\n<td><b>Professional ($49\/user\/mo)<\/b><\/td>\r\n<td><b>Enterprise<\/b><b><br><\/b><b>($99\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">100,000<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">250,000<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">500,000<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Pipeline Management<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Project Management Tools<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Lead Assignment Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Dashboards &amp; Reports<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Limited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Unlimited<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Built-in Business Intelligence Dashboards<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><b>All plans<\/b><span style=\"font-weight: 400;\">: Basic integrations with Google Workspace, PandaDoc, QuickBooks, etc, and access to REST public API.&nbsp;<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><b>Enterprise Plan<\/b><span style=\"font-weight: 400;\">: Supports AppConnect low-code, no-code integration, enterprise-grade security, and full customization capabilities.<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>All Plans<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">24-hour email response and weekday phone support (9 AM\u20134 PM PT)<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Premium Support<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Available for an additional 20% of your plan cost<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><span class=\"ez-toc-section\" id=\"9_Close_CRM\"><\/span><strong><span style=\"color: #993300;\">9. <a style=\"color: #993300;\" href=\"https:\/\/www.close.com\/\">Close CRM<\/a><\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.11.59\u202fPM.png\"><img decoding=\"async\" class=\"aligncenter wp-image-72442 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.11.59\u202fPM-1024x335.png\" alt=\"close CRM\" width=\"1024\" height=\"335\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.11.59\u202fPM-1024x335.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.11.59\u202fPM-300x98.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.11.59\u202fPM-768x251.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.11.59\u202fPM-1536x502.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.11.59\u202fPM-2048x669.png 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Close CRM is best suited for sales-driven teams and startups that prioritize outbound calling, <a href=\"https:\/\/www.engagebay.com\/blog\/email-automation\/\">email automation<\/a>, and pipeline management.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Unlike traditional CRMs, Close is built specifically for inside sales teams, offering features like a built-in power dialer, SMS automation, and multi-channel outreach.&nbsp;<\/span><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Close CRM does not offer a free plan. However, its feature-rich sales automation tools justify the pricing for teams that need high-volume sales engagement.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Startup ($29\/user\/mo)<\/b><\/td>\r\n<td><b>Professional ($109\/user\/mo)<\/b><\/td>\r\n<td><b>Enterprise <\/b><b><br><\/b><b>($149\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Built-in Calling<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes&nbsp;<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Sales Automation<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>AI Insights<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Custom Reports<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Close CRM offers 100+ one-click integrations with popular third-party apps like Zoom, Zapier, Calendly, and Google Workspace.<\/span><\/li>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Users also get access to the Close REST API, allowing developers to build custom integrations.<\/span><\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>All Plans<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Email Support &amp; Knowledge Base, Security Compliance<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Enterprise Plan<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Custom Onboarding, Screen Share Support, &amp; Dedicated Account Manager<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><span class=\"ez-toc-section\" id=\"10_Microsoft_Dynamics_365\"><\/span><strong><span style=\"color: #993300;\">10. <a style=\"color: #993300;\" href=\"https:\/\/www.microsoft.com\/en-us\/dynamics-365\">Microsoft Dynamics 365<\/a><\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.14.42\u202fPM-1.png\"><img decoding=\"async\" class=\"aligncenter wp-image-72444 size-large\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.14.42\u202fPM-1-e1741250857504-1024x611.png\" alt=\"Microsoft Dynamics 365 sales\" width=\"1024\" height=\"611\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.14.42\u202fPM-1-e1741250857504-1024x611.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.14.42\u202fPM-1-e1741250857504-300x179.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.14.42\u202fPM-1-e1741250857504-768x458.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/Screenshot-2025-03-06-at-2.14.42\u202fPM-1-e1741250857504.png 1250w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Best use case<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Microsoft Dynamics 365 is best suited for large enterprises and businesses already using Microsoft products like Office 365, Teams, and Azure.&nbsp;<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">It offers robust AI-driven automation, deep customization, and enterprise-grade security, making it ideal for companies needing advanced CRM capabilities with strong sales, marketing, and customer service modules.<\/span><\/p>\r\n<h4><strong><span style=\"color: #666699;\">Free vs paid CRM plans: what\u2019s included?<\/span><\/strong><\/h4>\r\n<p><span style=\"font-weight: 400;\">Microsoft Dynamics 365 does not offer a free plan. However, its paid plans provide a scalable and highly customizable solution for businesses of all sizes.<\/span><\/p>\r\n<h5><strong>Feature access differences<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Feature<\/b><\/td>\r\n<td><b>Sales Professional ($65\/user\/mo)<\/b><\/td>\r\n<td><b>Sales Enterprise ($105\/user\/mo)<\/b><\/td>\r\n<td><b>Sales Premium ($150\/user\/mo)<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Limit<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Contact Management<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Customization and Automation <\/b><span style=\"font-weight: 400;\">(Requires additional licenses)<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Limited<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Conversation Intelligence<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u274c No<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Included capacity<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Included capacity<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Reporting and Dashboard<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<td><span style=\"font-weight: 400;\">\u2705 Yes<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h5><strong>Integration &amp; API limitations<\/strong><\/h5>\r\n<ul>\r\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Microsoft Dynamics 365 <\/span>seamlessly integrates with the entire Microsoft ecosystem, including Office 365, Teams, SharePoint, and Azure AI.<\/li>\r\n<li style=\"font-weight: 400;\">It also supports third-party integrations through Power Automate and APIs, allowing businesses to connect with external tools like Salesforce, Slack, and SAP.<\/li>\r\n<\/ul>\r\n<h5><strong>Support availability<\/strong><\/h5>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Plan<\/b><\/td>\r\n<td><b>Support Type<\/b><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>All Plans<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">24\/7 Microsoft Support Portal &amp; Community Forum<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Add-On Support<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Paid premium support for faster response times<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h2><span class=\"ez-toc-section\" id=\"Hidden_CRM_Costs_to_Watch_Out_For_in_2025\"><\/span><strong><span style=\"color: #339966;\">Hidden CRM Costs to Watch Out For in 2025<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><iframe title=\"Mailchimp Pricing Shocker! Here's How You Might Be Getting Ripped Off\" src=\"https:\/\/www.youtube.com\/embed\/Qa05vqp0PIY\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\r\n<p style=\"text-align: center;\"><em><strong>Mailchimp Pricing Shocker! Here\u2019s How You Might Be Getting Ripped Off<\/strong><\/em><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Setup_implementation_fees\"><\/span><strong><span style=\"color: #993300;\">Setup &amp; implementation fees<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">Many CRM providers charge a one-time setup fee for onboarding, data migration, and initial configuration. For enterprise-level CRMs, implementation can cost thousands of dollars, depending on the complexity.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Customization_API_integration_fees\"><\/span><strong><span style=\"color: #993300;\">Customization &amp; API integration fees<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">Customizing workflows, dashboards, and <a href=\"https:\/\/zuplo.com\/\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">API management<\/a> integrations often require developer support or third-party tools, which can lead to additional costs. Some CRMs charge extra for access to advanced APIs.<\/span><\/p>\r\n<p><img decoding=\"async\" class=\"alignnone size-large wp-image-74909\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/hidden-crm-costs-infographic-1024x683.png\" alt=\"Infographic listing setup, API, training, storage, scaling costs in CRM pricing\" width=\"1024\" height=\"683\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/hidden-crm-costs-infographic-1024x683.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/hidden-crm-costs-infographic-300x200.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/hidden-crm-costs-infographic-768x512.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2025\/03\/hidden-crm-costs-infographic.png 1536w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Training_support_costs\"><\/span><strong><span style=\"color: #993300;\">Training &amp; support costs<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">While basic support is often included, premium customer support (priority assistance, dedicated account managers, or personalized training) is usually an add-on service that can increase your costs.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Scaling_costs_as_your_business_grows\"><\/span><strong><span style=\"color: #993300;\">Scaling costs as your business grows<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">As your team expands, adding more users or upgrading to higher-tier plans may be necessary, significantly increasing your CRM expenses over time. Some CRMs also charge based on the number of contacts stored.<\/span><\/p>\r\n<h3><span class=\"ez-toc-section\" id=\"Storage_automation_limits_that_may_require_upgrades\"><\/span><strong><span style=\"color: #993300;\">Storage &amp; automation limits that may require upgrades<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\r\n<p><span style=\"font-weight: 400;\">Most CRM limits storage space for files, emails, and contacts. If you exceed these limits, you may have to pay for additional storage or upgrade to a more expensive plan. Similarly, advanced automation features might only be available in higher-tier plans.<\/span><\/p>\r\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong><span style=\"color: #339966;\">Conclusion<\/span><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\r\n<p><span style=\"font-weight: 400;\">While doing <a href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/\">CRM pricing comparison<\/a>, consider features, scalability, and hidden costs.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">CRM pricing models vary widely, from user-based pricing to feature-based tiers, and some tools charge extra for customization, integrations, and premium support.<\/span><\/p>\r\n<p><strong>Best CRM picks based on business size and budget:<\/strong><\/p>\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><b>Best Free CRM<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">HubSpot CRM, Zoho CRM, EngageBay<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Most Affordable CRM for Small Businesses<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">EngageBay, Pipedrive, Freshsales<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b> Best Mid-Tier CRM for Growing Teams<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Monday.com CRM, Insightly, Close CRM<\/span><\/td>\r\n<\/tr>\r\n<tr>\r\n<td><b>Best Enterprise CRM with Advanced Features<\/b><\/td>\r\n<td><span style=\"font-weight: 400;\">Salesforce, Microsoft Dynamics 365<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p><span style=\"font-weight: 400;\">Before committing, take advantage of free trials and demos to compare pricing structures and ensure the CRM fits your business needs.&nbsp;<\/span><\/p>\r\n<p>Platforms like Spotsaas can also help you compare <a href=\"https:\/\/www.spotsaas.com\/category\/crm-software\" target=\"_blank\" rel=\"noopener\" data-wpel-link=\"internal\">CRM software<\/a> side-by-side with verified reviews and detailed feature breakdowns.<\/p>\r\n<p><span style=\"font-weight: 400;\">Many CRMs offer limited free plans, so testing different platforms can help you make an informed decision.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Start a free trial today and compare CRM pricing plans to see what works best for your business.&nbsp;<\/span><\/p>\r\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_6268678992035840' data-id='6268678992035840'><\/div>\r\n\r\n<div class=\"schema-faq wp-block-yoast-faq-block\">\r\n<div id=\"faq-question-1752651722226\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">Frequently Asked Questions<\/strong>\r\n<p class=\"schema-faq-answer\">&nbsp;<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752651615727\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#1. What is the average CRM pricing per user in 2025?<\/strong>\r\n<p class=\"schema-faq-answer\">Industry trackers peg <strong>entry-level CRM pricing at about $23 per user per month<\/strong>, based on the lowest paid tiers from brands such as HubSpot, Zoho, Freshsales and others.<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752651643709\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#2. How does CRM pricing jump from small-business to enterprise plans?<\/strong>\r\n<p class=\"schema-faq-answer\">Expect a <strong>three-step ladder<\/strong>: starter plans hover around <strong>$10\u2013$30<\/strong>, mid-tier \u201cprofessional\u201d bundles run <strong>$50\u2013$80<\/strong>, and <strong>enterprise CRM pricing starts near $150 and can exceed $500 per user every month<\/strong> once AI, advanced security and custom SLAs are added<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752651669629\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#3. Which factors have the biggest impact on CRM pricing?<\/strong>\r\n<p class=\"schema-faq-answer\">The EngageBay guide highlights five main cost drivers: <strong>number of seats, feature tier, deployment model (cloud vs. on-prem), integrations &amp; customization, and AI\/automation add-ons<\/strong>\u2014each layer can nudge <em>CRM pricing<\/em> up or down as you grow<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752651686816\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#4. Are there hidden costs in CRM pricing besides the subscription fee?<\/strong>\r\n<p class=\"schema-faq-answer\">Yes. Implementation, data migration, paid integrations, custom development, user training and even poor adoption can inflate <em>CRM pricing<\/em> well beyond the advertised list rate\u2014watch for these \u201cstealth\u201d expenses before signing a contract<\/p>\r\n<\/div>\r\n<div id=\"faq-question-1752651705276\" class=\"schema-faq-section\"><strong class=\"schema-faq-question\">#5. How can small businesses keep CRM pricing low without losing key features?<\/strong>\r\n<p class=\"schema-faq-answer\">Lock in annual billing discounts, start on flexible low-seat plans ($10\u2013$50\/user), choose platforms with generous free tiers (e.g., EngageBay, HubSpot) and prioritise must-have integrations so you\u2019re not forced into pricier bundles later<\/p>\r\n<\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Choosing the right CRM is more than just comparing features; it&#8217;s about finding the best value for your business. Most [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":72462,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[120],"tags":[],"class_list":["post-72440","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-crm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CRM Pricing 2026: Cost Comparison of the 10 Best CRMs<\/title>\n<meta name=\"description\" content=\"CRM pricing can swing from free to $4,300\/-mo. Compare the 10 best CRMs\u2014features, limits, hidden fees\u2014to find the most affordable plan in 2026.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.engagebay.com\/blog\/crm-pricing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM Pricing 2026: Side-by-Side Cost Comparison of the 10 Best CRMs\" \/>\n<meta property=\"og:description\" content=\"CRM pricing can swing from free to $4,300\/-mo. 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What is the average CRM pricing per user in 2025?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Industry trackers peg <strong>entry-level CRM pricing at about $23 per user per month<\/strong>, based on the lowest paid tiers from brands such as HubSpot, Zoho, Freshsales and others.","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#faq-question-1752651643709","position":3,"url":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#faq-question-1752651643709","name":"#2. How does CRM pricing jump from small-business to enterprise plans?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Expect a <strong>three-step ladder<\/strong>: starter plans hover around <strong>$10\u2013$30<\/strong>, mid-tier \u201cprofessional\u201d bundles run <strong>$50\u2013$80<\/strong>, and <strong>enterprise CRM pricing starts near $150 and can exceed $500 per user every month<\/strong> once AI, advanced security and custom SLAs are added","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#faq-question-1752651669629","position":4,"url":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#faq-question-1752651669629","name":"#3. Which factors have the biggest impact on CRM pricing?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"The EngageBay guide highlights five main cost drivers: <strong>number of seats, feature tier, deployment model (cloud vs. on-prem), integrations &amp; customization, and AI\/automation add-ons<\/strong>\u2014each layer can nudge <em>CRM pricing<\/em> up or down as you grow","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#faq-question-1752651686816","position":5,"url":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#faq-question-1752651686816","name":"#4. Are there hidden costs in CRM pricing besides the subscription fee?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Yes. Implementation, data migration, paid integrations, custom development, user training and even poor adoption can inflate <em>CRM pricing<\/em> well beyond the advertised list rate\u2014watch for these \u201cstealth\u201d expenses before signing a contract","inLanguage":"en-US"},"inLanguage":"en-US"},{"@type":"Question","@id":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#faq-question-1752651705276","position":6,"url":"https:\/\/www.engagebay.com\/blog\/crm-pricing\/#faq-question-1752651705276","name":"#5. How can small businesses keep CRM pricing low without losing key features?","answerCount":1,"acceptedAnswer":{"@type":"Answer","text":"Lock in annual billing discounts, start on flexible low-seat plans ($10\u2013$50\/user), choose platforms with generous free tiers (e.g., EngageBay, HubSpot) and prioritise must-have integrations so you\u2019re not forced into pricier bundles later","inLanguage":"en-US"},"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/72440","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/comments?post=72440"}],"version-history":[{"count":37,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/72440\/revisions"}],"predecessor-version":[{"id":80291,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/posts\/72440\/revisions\/80291"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/media\/72462"}],"wp:attachment":[{"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/media?parent=72440"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/categories?post=72440"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.engagebay.com\/blog\/wp-json\/wp\/v2\/tags?post=72440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}