{"id":8772,"date":"2023-11-27T11:22:42","date_gmt":"2023-11-27T11:22:42","guid":{"rendered":"https:\/\/www.engagebay.com\/blog\/?p=8772"},"modified":"2026-03-25T07:12:20","modified_gmt":"2026-03-25T07:12:20","slug":"insightly-alternative","status":"publish","type":"post","link":"https:\/\/www.engagebay.com\/blog\/insightly-alternative\/","title":{"rendered":"12 Incredible Insightly Alternatives for Small Businesses"},"content":{"rendered":"<p>Why should businesses look for Insightly alternatives?<\/p>\n<p>Insightly is a popular Customer Relationship Management <a href=\"https:\/\/www.engagebay.com\/products\/crm\">(CRM) tool<\/a> many businesses use to organize workflows and manage leads, sales pipelines, and projects online.&nbsp;<\/p>\n<p>Although a popular product, Insightly has some significant drawbacks, such as high onboarding fees (high fees in general), no phone support, a clunky user interface, and poor visual data reporting, which makes it unsuitable for some businesses.<\/p>\n<p>This blog post covers 12 incredible alternatives to Insightly for small businesses, their unique features, drawbacks, pricing, and customer reviews to help you make the best choice for your business.<\/p>\n<p><strong>Here\u2019s a list of 12 Insightly alternatives:<\/strong><\/p>\n<ol>\n<li>EngageBay<\/li>\n<li>Zoho<\/li>\n<li>Freshsales<\/li>\n<li>HubSpot<\/li>\n<li>Capsule CRM<\/li>\n<li>Bitrix24 CRM<\/li>\n<li>Nutshell<\/li>\n<li>Salesforce<\/li>\n<li>Keap<\/li>\n<li>Pipedrive<\/li>\n<li>Agile CRM<\/li>\n<li>Copper<\/li>\n<\/ol>\n<p>Let us begin with an overview of Insightly and why you may need to consider an alternative.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_74 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.engagebay.com\/blog\/insightly-alternative\/#The_Drawbacks_of_Insightly\" >The Drawbacks of Insightly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.engagebay.com\/blog\/insightly-alternative\/#Insightly_Pricing_Plans\" >Insightly Pricing Plans<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.engagebay.com\/blog\/insightly-alternative\/#Customer_Reviews_of_Insightly\" >Customer Reviews of Insightly<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.engagebay.com\/blog\/insightly-alternative\/#Our_Top_12_Insightly_Alternatives_for_Small_Businesses\" >Our Top 12 Insightly Alternatives for Small Businesses<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.engagebay.com\/blog\/insightly-alternative\/#Conclusion\" >Conclusion<\/a><\/li><\/ul><\/nav><\/div>\n\n<h2><span class=\"ez-toc-section\" id=\"The_Drawbacks_of_Insightly\"><\/span><span style=\"color: #339966;\"><strong>The Drawbacks of Insightly<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Despite the great features Insightly offers, achieving your business&#8217;s desired goal is difficult if you\u2019re on a confined budget. For example, guided onboarding on Insightly costs $1,500. In addition, to get a customized dashboard and <a href=\"https:\/\/www.engagebay.com\/blog\/workflow-automation-explained\/\">workflow automation<\/a>, you need to upgrade from Plus to the Professional plan, which costs $49 billed annually.<\/span><\/p>\n<p>And there&#8217;s more!<\/p>\n<ul>\n<li>Defective reporting (according to user reviews)<\/li>\n<li>Poor data linkage<\/li>\n<li>Limited customer support<\/li>\n<li>Workflow automation is only available in the Pro plan<\/li>\n<li>Limited features in the free plan<\/li>\n<\/ul>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_5161654467690496' data-id='5161654467690496'><\/div>\n<h3><strong><span style=\"color: #993300;\">Defects in reporting<\/span><\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Data visualization is a crucial aspect of any business\u2019s success. Yet, Insightly data reporting is painfully limited for businesses that require extensive data reporting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here\u2019s a <\/span><a href=\"https:\/\/www.getapp.com\/customer-management-software\/a\/insightly\/reviews\/cd4944f7ae\/\"><span style=\"font-weight: 400;\">customer review<\/span><\/a><span style=\"font-weight: 400;\"> regarding Insighly\u2019s deficiency in data visual reporting:<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400; color: #008000;\">\u201cYou have to download reports from a link sent in an email. It would be better if the report were simply attached.\u201d<\/span><\/p><\/blockquote>\n<p><span style=\"font-weight: 400;\">Another <\/span><a href=\"https:\/\/www.getapp.com\/customer-management-software\/a\/insightly\/reviews\/889515ad8d\/\"><span style=\"font-weight: 400;\">customer<\/span><\/a><span style=\"font-weight: 400;\"> said,<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400; color: #008000;\">\u201cUnlike a couple of other CRM software that I&#8217;ve tested, Insightly does not offer many of the graphical views that the others do. Being someone who has an easier time seeing data in the visual realm, this was a feature that I wished Insightly would add.\u201d<\/span><\/p><\/blockquote>\n<h3><span style=\"color: #993300;\"><b>Poor data linkage between all databases among teams<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Tracking customer experience across teams is difficult due to the need for more data linkage across all databases. This leads to misinformation and difficulty <a href=\"https:\/\/www.engagebay.com\/blog\/lead-nurturing-campaigns\/\">nurturing leads<\/a> effectively or targeting prospects with the right offers.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Limited customer support<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Unlike EngageBay, with 24\/7, award-winning customer support, Insighthly only offers priority email or phone support to customers who purchase a customer care support plan (exclusive of the main <a href=\"https:\/\/www.engagebay.com\/blog\/how-much-does-crm-cost\/\">CRM pricing<\/a> plan).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This customer care support plan ranges from $1,500 to $10,000 annually or a fraction of your total annual subscription.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Insightly\u2019s limited customer support is a significant drawback for upcoming businesses that are new to the use of CRM software and need reliable support to answer any questions or confusion they may have navigating the tool.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Workflow automation is limited only to the pro plan<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Insightly <a href=\"https:\/\/www.engagebay.com\/blog\/workflow-automation-explained\/\">workflow automation<\/a>, although designed to help businesses overcome repetitive tasks in sales, marketing, and general operations, is only available in the Pro plan, which costs $49\/month.<\/span><\/p>\n<h3><span style=\"color: #993300;\"><b>Basic features in the free plan<\/b><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Insightly has a forever-free plan. However, you would need to upgrade to higher plans to access the competitive features required to allow your business to thrive, quickly raising the price for small business owners.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> For example, you\u2019ll need to upgrade to a paid plan to schedule emails and manage leads.<\/span><\/p>\n<p>Insightly also offers Insightly Marketing and Insightly All-in-One, and these plans are far more expensive.&nbsp;<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Insightly_Pricing_Plans\"><\/span><span style=\"color: #339966;\"><b>Insightly Pricing Plans<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Insightly has four pricing plans:<\/span><\/p>\n<ul>\n<li><b>Free:<\/b><span style=\"font-weight: 400;\"> $0 (Free for up to 2 users).<\/span><\/li>\n<li><b>Plus:<\/b><span style=\"font-weight: 400;\"> Costs $29\/user\/month (billed annually). This plan gives you access to <a href=\"https:\/\/www.engagebay.com\/blog\/sales-lead-management\/\">lead management<\/a>, web-to-lead capture, <a href=\"https:\/\/www.engagebay.com\/blog\/introduction-email-templates\/\">email templates<\/a>, and automated emails.<\/span><\/li>\n<li><b>Professional:<\/b><span style=\"font-weight: 400;\"> Costs $49\/user\/month (billed annually). In addition to the features in the Plus plan, you get access to features like lead assignment and routing, scheduled outbound emails, customizable real-time insight cards, and custom queues.<\/span><\/li>\n<li><b>Enterprise:<\/b><span style=\"font-weight: 400;\"> Costs $99\/user\/month (billed annually). This plan gives you unlimited, customizable real-time insight cards, comprehensive audit logging, and better automation processes in addition to the features of the professional plan.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Customer_Reviews_of_Insightly\"><\/span><span style=\"color: #339966;\"><b>Customer Reviews of Insightly<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Take a look at what some Insightly users have to say.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image18.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39675\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image18.png\" alt=\"A user review of Insightly on G2\" width=\"500\" height=\"290\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image18.png 895w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image18-300x174.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image18-768x445.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image18-595xh.png 595w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><a href=\"https:\/\/www.g2.com\/products\/insightly-crm\/reviews\/insightly-crm-review-6793161\"><i><span style=\"font-weight: 400;\">G2<\/span><\/i><\/a><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image11.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39676\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image11.png\" alt=\"A customer review of Insightly on Capterra\" width=\"500\" height=\"236\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image11.png 654w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image11-300x142.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image11-595xh.png 595w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><i><span style=\"font-weight: 400;\">Capterra<\/span><\/i><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image31.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39677\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image31.png\" alt=\"Customer review of Insightly on G2\" width=\"500\" height=\"297\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image31.png 894w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image31-300x178.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image31-768x456.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image31-595xh.png 595w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><i><span style=\"font-weight: 400;\">G2<\/span><\/i><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Our_Top_12_Insightly_Alternatives_for_Small_Businesses\"><\/span><span style=\"color: #339966;\"><b>Our Top 12 Insightly Alternatives for Small Businesses<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve curated the top Insightly alternatives for small businesses to make your decision process easy.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The table below is a snapshot of their cons, pros, pricing, and overall rating to give you an informed overview, after which we discuss each in detail.&nbsp;<\/span><\/p>\n<table>\n<tbody>\n<tr style=\"background-color: #f0ebf4;\">\n<td style=\"text-align: center;\"><span style=\"color: #666699;\"><strong>CRM<\/strong><\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #666699;\"><strong>Pros<\/strong><\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #666699;\"><strong>Cons<\/strong><\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #666699;\"><strong>Best For<\/strong><\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #666699;\"><strong>Free Plan<\/strong><\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"color: #666699;\"><strong>Starting Price<\/strong><\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"color: #666699;\"><strong>Overall Rating out of 5 (G2)<\/strong><\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td><strong>Insightly<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Powerful sales pipeline<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Lacks customer support and high pricing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Mid to large-sized businesses with a deep pocket<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes (limited)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$29\/user\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #f8f3fa;\">\n<td><strong>EngageBay<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Fully integrated CRM, predictive lead scoring, free live chat, and telephony integration<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Training manuals can be improved<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses and teams on a finite budget<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes (<\/span><a href=\"https:\/\/www.engagebay.com\/\"><span style=\"font-weight: 400;\">forever free plan<\/span><\/a><span style=\"font-weight: 400;\">)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$12.99\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.6<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>Zoho<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Advanced analytics and reporting<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Poor customer service and limited storage capacity<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Startups and small businesses<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(limited free plan)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$18\/month per user<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #f8f3fa;\">\n<td><strong>Freshsales<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Easy-to-use interface and lead capturing<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Limited 3rd party integration<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Startups and growing teams<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$18\/month per user&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.6<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>HubSpot<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">One in all CRM, Prospecting tools and detailed analytics and reporting.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">A steep learning curve, high costs, and limited functionality in lower pricing tiers<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Large companies and enterprises with unlimited budget<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(limited free plan)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$50\/month per user ($18\/month for new users)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.4<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #f8f3fa;\">\n<td><strong>Capsule CRM<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Comprehensive sales pipeline and mobile app CRM<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No help desk or live chat, limited 3rd party integration and lacks advanced features<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small teams and startups on a budget<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$18\/month<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.3<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>Bitrix24 CRM<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Allows multiple users per pricing plan, excellent communication tools<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Steep learning curve and no direct access to integration<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Advanced teams and professionals<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$61\/month for 5 users<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.1<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #f8f3fa;\">\n<td><strong>Nutshell<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Excellent post-sales support and customer contact management<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Manual contact segmentation and slow data reporting<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small business and sales teams<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$19\/month\/user<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>Salesforce<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Large scale customization and CRM mobile app<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Expensive and complex initial set up and customization<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Large businesses and enterprises<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$25\/month\/user<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.3<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #f8f3fa;\">\n<td><strong>Keap<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Robust integrations, complete lead profiles and history tracking<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Costly pricing plans, limited contacts in each pricing plan<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses with a big budget<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No (14 days free trial)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$189 per month for 2 users&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>Pipedrive<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Visual sales pipeline and customizable sales process<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Limited data reporting and poor customer support<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small and medium-sized businesses<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$11.90\/month per user<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.2<\/span><\/td>\n<\/tr>\n<tr style=\"background-color: #f8f3fa;\">\n<td><strong>Agile CRM&nbsp;<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Multichannel communication and real-time customer tracking<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Challenging cancellation process and steep learning curve<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Startups and small teams<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Yes&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$8.99\/month per user<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4<\/span><\/td>\n<\/tr>\n<tr>\n<td><strong>Copper<\/strong><\/td>\n<td><span style=\"font-weight: 400;\">Integration with Google Work Space and deal tracking<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Lack of advanced features and limited integrations<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Small businesses with basic CRM solution<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No&nbsp;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$29\/month\/user<\/span><\/td>\n<td><span style=\"font-weight: 400;\">4.5<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">Let&#8217;s look at them in detail.<\/span><\/p>\n<h3><span id=\"EngageBay\" class=\"ez-toc-section\"><\/span><strong><span style=\"color: #993300;\">1. EngageBay<\/span><\/strong><\/h3>\n<figure id=\"attachment_14010\" aria-describedby=\"caption-attachment-14010\" style=\"width: 1370px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/04\/trigger-email.gif\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-14010 size-full\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/04\/trigger-email.gif\" alt=\"Insightly alternative: EngageBay\" width=\"1370\" height=\"782\"><\/a><figcaption id=\"caption-attachment-14010\" class=\"wp-caption-text\"><em>Email marketing automation in EngageBay<\/em><\/figcaption><\/figure>\n<p>When it comes to the best <a href=\"https:\/\/www.engagebay.com\/insightly-alternative\" data-wpel-link=\"internal\">Insightly <\/a>alternatives, EngageBay is one of the top solutions.<\/p>\n<p>As discussed earlier in this guide, our CRM services are always available for free, even if that\u2019s all you use from EngageBay.<\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/\">EngageBay<\/a> was founded as an alternative to pricy CRM software. You get an all-in-one marketing, sales, and customer support software that eliminates the need for multiple standalone systems.<\/p>\n<p><strong>EngageBay&#8217;s lower prices and free features have won the product many praises.<\/strong><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-4-e1652949351668.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-21852\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-4-e1652949351668.png\" alt=\"EngageBay user review\" width=\"500\" height=\"211\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-4-e1652949351668.png 1920w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-4-e1652949351668-300x127.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-4-e1652949351668-1024x433.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-4-e1652949351668-768x324.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-4-e1652949351668-1536x649.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-4-e1652949351668-595xh.png 595w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p>Besides the features we discussed before, EngageBay\u2019s&nbsp;<a href=\"https:\/\/www.engagebay.com\/products\/crm\" data-wpel-link=\"internal\">free CRM<\/a>&nbsp;also features call integration, a&nbsp;<a href=\"https:\/\/www.engagebay.com\/crm\/lead-scoring\" data-wpel-link=\"internal\">lead scoring system<\/a>, CRM, and email syncing.<\/p>\n<p>You also get sales team gamification and leaderboards, sales automation, easily accessible contact lists, automated data entry, task creation and assignment, <a href=\"https:\/\/www.engagebay.com\/crm\/appointment-scheduling-software\" data-wpel-link=\"internal\">meeting scheduling<\/a>, and a visible sales pipeline.<\/p>\n<p>With multichannel marketing, you can engage with your customers via email, phone, SMS, social media, and the web. The centralized CRM collects information about each interaction and displays it in the form of a timeline.<\/p>\n<div class=\"ast-oembed-container \" style=\"height: 100%;\"><iframe title=\"Introduction to EngageBay | CRM, Email Marketing, Sales, Landing Pages, &amp; More\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/AT9yHmf0fOo?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>EngageBay&#8217;s Social Suite lets you manage your social media accounts &#8212; Facebook, Instagram, Twitter, and LinkedIn &#8212; from a single window. You can also schedule posts and use social listening to discover what your customers are saying about your company.<\/p>\n<p>You also get a host of third-party integrations, including BigCommerce, CallHippo, Amazon Web Services, Zapier, JotForm, and Plivo.<\/p>\n<p>To make it easy for small businesses, EngageBay onboards all users for free. You also get <a href=\"https:\/\/www.outlooktransfer.com\/\"><span style=\"font-size: 16px; font-style: normal; font-weight: 400;\">free email migration services<\/span><\/a>, <span style=\"font-size: 16px;\">phone support, and more.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Pricing<\/strong><\/span><\/h4>\n<p>EngageBay offers four plans: Free, Basic, Growth, and Pro.<\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/08\/engagebay-pricing-new.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-50684\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/08\/engagebay-pricing-new.png\" alt=\"\" width=\"1106\" height=\"766\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/08\/engagebay-pricing-new.png 1106w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/08\/engagebay-pricing-new-300x208.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/08\/engagebay-pricing-new-1024x709.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/08\/engagebay-pricing-new-768x532.png 768w\" sizes=\"(max-width: 1106px) 100vw, 1106px\" \/><\/a><\/p>\n<ul>\n<li><strong>Free:<\/strong> This plan is truly free forever and is ideal for businesses just starting out. You get <a href=\"https:\/\/www.engagebay.com\/marketing\/email-marketing\">email marketing<\/a>, autoresponders, email broadcast, drip campaigns, <a href=\"https:\/\/www.engagebay.com\/marketing\/landing-pages\">landing pages<\/a>, helpdesk, and live chat making EngageBay the best Insightly CRM alternative for SMBs.<\/li>\n<li><strong>Basic:<\/strong> This plan starts at $14.99\/month and offers 1,000 contacts, 3,000 emails, 1 GB of file storage, custom deal milestones, canned responses, group management, and more.<\/li>\n<li><b>Growth:<\/b> This is the most popular plan and costs $64.99\/month for 10,000 contacts and 25,000 emails. Features include advanced <a href=\"https:\/\/www.engagebay.com\/marketing\/marketing-automation\">marketing automation<\/a>, email broadcast and landing page A\/B testing, timezone-based email delivery, proposals, leaderboards, and so much more.<\/li>\n<li><strong>Pro:<\/strong> For just $119.99\/month, you get a host of pro-level tools, including role management, call scripts, account-based marketing, custom reports, team hierarchy, APIs, and phone support.<\/li>\n<\/ul>\n<p>EngageBay also offers an 8% discount on annual plans and a 15% discount on biennial plans.<\/p>\n<hr>\n<p><strong>Learn more about EngageBay:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.engagebay.com\/insightly-alternative\">Compare EngageBay with Insightly<\/a><\/li>\n<li><a href=\"https:\/\/www.engagebay.com\/\">Visit our website<\/a><\/li>\n<li><a href=\"https:\/\/meetings.engagebay.com\/book-demo-free\">Request a demo with our experts<\/a><\/li>\n<li><a href=\"https:\/\/www.engagebay.com\/pricing\/all-in-one\">Check pricing<\/a><\/li>\n<\/ul>\n<p style=\"text-align: center;\"><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium fasc-ico-after dashicons-arrow-right-alt\" style=\"background-color: #693bad; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/app.engagebay.com\/signup\">Create my free EngageBay account now<\/a><\/p>\n<hr>\n<h3><span id=\"HubSpot\" class=\"ez-toc-section\"><\/span><span style=\"color: #993300;\"><strong>2. HubSpot<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-8995\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-1024x595.png\" alt=\"Insightly alternative: HubSpot\" width=\"700\" height=\"407\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-1024x595.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-300x174.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-768x446.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot-595xh.png 595w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/05\/HubSpot.png 1220w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p><strong>While HubSpot\u2019s high prices make its services tough to recommend, its CRM is available for free.<\/strong><\/p>\n<p>Designed for salespeople and marketers, you get live chat (something Insightly doesn\u2019t have), meeting scheduling, prospect tracking, email tracking, and click-to-call.<\/p>\n<p>HubSpot also offers <a href=\"https:\/\/www.engagebay.com\/blog\/email-invoice-templates\/\">email templates<\/a>, contact management and lists, pipeline management, deal tracking, company insights, and a reporting dashboard.&nbsp;<\/p>\n<p>HubSpot offers various plan types, including HubSpot Marketing Hub, Sales Hub, Service Hub, and the CRM Suite.&nbsp;HubSpot CRM doesn\u2019t try to restrict how many contacts you can add, with the cap currently set at a million. All this unlimited data for free CRM is quite impressive, making HubSpot a viable option for businesses just starting out.<\/p>\n<p>HubSpot&#8217;s paid plans are one of the best in the industry, and many well-to-do establishments choose HubSpot CRM over other Insightly alternatives. That said, HubSpot is one of the most expensive CRM software &#8212; just the onboarding fees alone cost a whopping $12,000!<\/p>\n<p><em><img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f449.svg\" alt=\"\ud83d\udc49\">Looking for any HubSpot competitors? Our detailed analysis introduces nine strong alternatives. <a href=\"https:\/\/www.engagebay.com\/blog\/hubspot-competitors\/\" data-wpel-link=\"internal\">Check it out now<\/a>!<img decoding=\"async\" class=\"emoji\" role=\"img\" draggable=\"false\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/14.0.0\/svg\/1f44c.svg\" alt=\"\ud83d\udc4c\"><\/em><\/p>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<figure id=\"attachment_20020\" aria-describedby=\"caption-attachment-20020\" style=\"width: 700px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/CRM-Suite-Pricing-HubSpot-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-20020\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/CRM-Suite-Pricing-HubSpot-1.png\" alt=\"Hubspot pricing\" width=\"700\" height=\"249\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/CRM-Suite-Pricing-HubSpot-1.png 1287w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/CRM-Suite-Pricing-HubSpot-1-300x107.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/CRM-Suite-Pricing-HubSpot-1-1024x364.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/CRM-Suite-Pricing-HubSpot-1-768x273.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/CRM-Suite-Pricing-HubSpot-1-595xh.png 595w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><figcaption id=\"caption-attachment-20020\" class=\"wp-caption-text\"><em>HubSpot&#8217;s high pricing structure<\/em><\/figcaption><\/figure>\n<p>HubSpot offers three paid plans: Starter, Professional, and Enterprise.<\/p>\n<ul>\n<li><strong>Starter:<\/strong> Costs $50\/month ($18\/month for new users) and offers landing pages, a shared inbox, list segmentation, <a href=\"https:\/\/www.engagebay.com\/service\/free-live-chat-software\">live chat<\/a>, reporting dashboard, email scheduling, and more.<\/li>\n<li><strong>Professional:<\/strong> Costs $1,600\/month and adds email marketing, ad management, ABM tools and workflow automation, A\/B testing, multi-channel marketing workflows, and more.<\/li>\n<li><strong>Enterprise:<\/strong> This is the most expensive plan, starting at $5,000\/month. You get a host of pro features, including custom properties, email health insights, <a href=\"https:\/\/www.engagebay.com\/blog\/ecommerce-content-marketing\/\">content strategy<\/a>, SEO recommendation, website traffic analytics, campaign management, and more.<\/li>\n<\/ul>\n<p><strong>Let&#8217;s take a look at a user&#8217;s standpoint:&nbsp;<\/strong><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Capterra-9-e1652949747206.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-22295\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Capterra-9-e1652949747206.png\" alt=\"HubSpot review\" width=\"600\" height=\"267\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Capterra-9-e1652949747206.png 1920w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Capterra-9-e1652949747206-300x133.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Capterra-9-e1652949747206-1024x455.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Capterra-9-e1652949747206-768x342.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Capterra-9-e1652949747206-1536x683.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/Capterra-9-e1652949747206-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/hubspot-pricing\/\">Read also: HubSpot Pricing and Comparison with Other Alternatives<\/a><\/p>\n<h3><span id=\"Keap\" class=\"ez-toc-section\"><\/span><strong><span style=\"color: #993300;\">3. Keap<\/span><\/strong><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/infusionsoft-by-keap.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-10599\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/infusionsoft-by-keap-1024x590.png\" alt=\"Insightly alternative: Keap\" width=\"600\" height=\"346\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/infusionsoft-by-keap-1024x590.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/infusionsoft-by-keap-300x173.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/infusionsoft-by-keap-768x442.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/infusionsoft-by-keap-595xh.png 595w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/10\/infusionsoft-by-keap.png 1326w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><strong>Formerly known as Infusionsoft,&nbsp;Keap&nbsp;may be the company\u2019s new name, but its same great features have not changed.<\/strong><\/p>\n<p>For example, Keap still offers CRM with Smart Forms, message personalization, client contact lists, <a href=\"https:\/\/www.engagebay.com\/email-templates\">email templates<\/a>, email scheduling, Outlook and Gmail syncing, and automation.<\/p>\n<p>Keap&#8217;s client management tools let you manage everyday customer experiences through automated <a href=\"https:\/\/www.engagebay.com\/blog\/lead-capture-landing-pages\/\">lead capture<\/a>, triggered personalized follow-ups, and centralized data access.<\/p>\n<p>Keap also offers more than 2,500 integrations powered natively and through Zapier &#8212; Paypal, Gmail, WordPress, Outlook, and more.<\/p>\n<h4><strong><span style=\"color: #666699;\">Pricing<\/span><\/strong><\/h4>\n<p>Unlike HubSpot and EngageBay, Keap does not offer a free plan.<\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/03\/keap-pricing.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-50813\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/03\/keap-pricing.png\" alt=\"Keap pricing\" width=\"600\" height=\"263\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/03\/keap-pricing.png 1178w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/03\/keap-pricing-300x131.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/03\/keap-pricing-1024x449.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/03\/keap-pricing-768x336.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p>Keap offers three paid plans: Pro, Max, and Ultimate.<\/p>\n<ul>\n<li><strong>Pro<\/strong>: The Pro plan costs $159\/month and offers automated lead capture and follow-up, email marketing, payments and <a href=\"https:\/\/www.engagebay.com\/blog\/email-invoice-templates\/\">invoicing<\/a>, and appointments.<\/li>\n<li><strong>Max<\/strong>: Costs $229\/month and adds landing pages, <a href=\"https:\/\/www.engagebay.com\/blog\/sales-pipeline-stages\/\">sales pipeline<\/a>, advanced automation, and text marketing.<\/li>\n<li><strong>Ultimate<\/strong>: Costs $229\/month and adds lead scoring, sales funnels, Shopify integration, one-click upsell and <a href=\"https:\/\/www.engagebay.com\/blog\/cross-sell\/\">cross-sell<\/a>, and analytics.<\/li>\n<\/ul>\n<p><strong>Here&#8217;s what a user said about Keap:&nbsp;<\/strong><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-21-e1652949641744.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-22294\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-21-e1652949641744.png\" alt=\"Keap review\" width=\"600\" height=\"255\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-21-e1652949641744.png 1920w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-21-e1652949641744-300x128.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-21-e1652949641744-1024x435.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-21-e1652949641744-768x326.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-21-e1652949641744-1536x653.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/G2-21-e1652949641744-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>4. Zoho<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Zoho.webp\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39465\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Zoho.webp\" alt=\"Insightly alternatives: Zoho\" width=\"700\" height=\"324\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Zoho.webp 1349w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Zoho-300x139.webp 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Zoho-1024x474.webp 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Zoho-768x356.webp 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Zoho-595xh.webp 595w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Zoho is an affordable customer relationship management tool that helps businesses manage contacts, track and nurture leads. Its features cover email management, meeting management, advanced AI, customization tools, and <a href=\"https:\/\/www.engagebay.com\/blog\/sales-lead-management\/\">lead management<\/a>.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Zoho CRM features<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here are some features Zoho CRM comes with.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Mobile CRM app<\/b><span style=\"font-weight: 400;\">&nbsp;<\/span><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">This unique feature allows business owners to manage their sales and customer support on the go. Also, it has a scanning feature that allows you to import details quickly into your CRM platform.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>3rd party Integrations<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">With a wide range of 3rd party integrations, you can bring all your notifications into one place, streamlining your workflow and increasing productivity. Examples of Zoho 3rd party integrations include Asana, Trello, and Zapier.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Advanced analytics and reporting<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">With Zoho, you can filter down and target the most important metrics you want. Also, with built-in reports, you can easily visualize your business data and make informed decisions to scale your business.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Advanced AI<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Zia, Zoho\u2019s AI tool, makes predictive analyses that help your business grow. It helps forecast revenue and checks customers&#8217; behavior to show you what you should automate to speed up things.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Although Zoho has some great features like those listed above, it has some drawbacks including the following.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Limited features on the free plan<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">The free plan allows up to 3 users, but the features are pretty limiting. For example, <a href=\"https:\/\/www.engagebay.com\/blog\/sales-forecasting-strategies\/\">sales forecasting<\/a> and calendar management are unavailable on the free plan.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Limited storage capacity<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Zoho CRM offers limited storage capacity for its users, and additional storage can be expensive<\/span><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Slow customer service<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">A top complaint Zoho\u2019s common to Zoho CRM users is \u201cbad customer support.\u201d <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here is what a <\/span><span style=\"font-weight: 400;\">customer<\/span><span style=\"font-weight: 400;\"> has to say in that regard.<\/span><\/p>\n<blockquote><p><span style=\"font-weight: 400; color: #008000;\">\u201cDismal customer support infrastructure. Have had meetings canceled and delayed because their conference call and screen-sharing platforms did not work &#8211; how do you not test such things before getting on calls with clients? Agents are often rude and, quite frankly, slow. Everyone around the office knows having to call Zoho customer support is like a death sentence.\u201d<\/span><\/p><\/blockquote>\n<h5><span style=\"color: #808080;\"><b>Steep learning curve<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Due to new iterations added to Zoho CRM, it has a steep learning curve.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Pricing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Zoho has four pricing plans; Standard, Professional, Enterprise, and Premium.<\/span><\/p>\n<ul>\n<li><b>Standard:<\/b><span style=\"font-weight: 400;\"> Starts at $18\/month per user. It includes <a href=\"https:\/\/www.engagebay.com\/blog\/sales-force-automation-sfa\/\">sales force automation<\/a> features like multiple pipelines, sales forecasting, email insight, and advanced filters. It also includes automation and process management tools and reporting and analytic tools.<\/span><\/li>\n<li><b>Professional:<\/b><span style=\"font-weight: 400;\"> Starts at $30\/month per user. In addition to the features in the standard plan, it includes webhooks, custom functions, Google Ads, custom reports, and many more features.<\/span><\/li>\n<li><b>Enterprise:<\/b><span style=\"font-weight: 400;\"> Starts at $45\/month per user. It includes features like contact segmentation, autoresponders, multiple scoring, custom reports, and web form analytics in addition to the features in the professional plan.&nbsp;&nbsp;<\/span><\/li>\n<li><b>Ultimate: <\/b><span style=\"font-weight: 400;\">Starts at $55\/month per user. Audit logs and Zoho analytics are some additional features in the ultimate plan.&nbsp;<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here\u2019s what a Zoho user has to say.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image9-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39678\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image9-1.png\" alt=\"Zoho review by user\" width=\"600\" height=\"199\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image9-1.png 873w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image9-1-300x100.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image9-1-768x255.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image9-1-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><a href=\"https:\/\/www.g2.com\/products\/zoho-crm\/reviews\/zoho-crm-review-7885256\"><i><span style=\"font-weight: 400;\">G2<\/span><\/i><\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>5. Freshsales&nbsp;<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/09\/Freshsales-Sales-CRM.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-28865\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/09\/Freshsales-Sales-CRM.png\" alt=\"Insightly alternatives: Freshsales Sales CRM\" width=\"600\" height=\"282\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/09\/Freshsales-Sales-CRM.png 1898w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/09\/Freshsales-Sales-CRM-300x141.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/09\/Freshsales-Sales-CRM-1024x481.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/09\/Freshsales-Sales-CRM-768x361.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/09\/Freshsales-Sales-CRM-1536x722.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/09\/Freshsales-Sales-CRM-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Freshsales is an efficient all-in-one CRM for small teams and startups, and is part of the Freshworks CRM suite. It helps businesses generate <a href=\"https:\/\/www.engagebay.com\/blog\/marketing-qualified-leads\/\">qualified leads<\/a> and accelerate sales while maintaining good customer relationships. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It offers workflow automation, a wide range of in-built communication (including email chats, live chat, SMS), contact management, and WhatsApp integration.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Freshsales features<\/strong><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here are some unique features Freshsales CRM comes with.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Lead capturing<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">One of the exciting features of Freshsales is its efficiency in lead capturing. First, it offers lead forms to help your business gain new customers. Then it converts emails to contacts automatically.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> It also keeps contact activity and social profiles on your customers. This means getting customers becomes easier as Freshsales <a href=\"https:\/\/www.engagebay.com\/blog\/lead-scoring-model\/\">lead scoring<\/a> features predict the best time to contact your customers for better conversion.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Easy to use and WhatsApp integration<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Freshsales also has an easy-to-use interface, making it easy to use their available tools. It also integrates with WhatsApp as part of its communication platform, giving you access to customers while on the go, making Freshsales one of the best CRM software.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Contact segmentation<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">This helps you capture and segment leads based on their interaction with your website.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Common drawbacks highlighted by Freshsales CRM users include the following:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited monthly marketing emails<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slow customer support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited 3rd party integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited reporting features<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Freshsales pricing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Freshsales has four major pricing plans; including the following:<\/span><\/p>\n<figure id=\"attachment_30136\" aria-describedby=\"caption-attachment-30136\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/10\/chrome-capture-2022-9-14-8.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-30136\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/10\/chrome-capture-2022-9-14-8.png\" alt=\"Freshsales CRM pricing\" width=\"600\" height=\"302\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/10\/chrome-capture-2022-9-14-8.png 1241w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/10\/chrome-capture-2022-9-14-8-300x151.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/10\/chrome-capture-2022-9-14-8-1024x516.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/10\/chrome-capture-2022-9-14-8-768x387.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/10\/chrome-capture-2022-9-14-8-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><figcaption id=\"caption-attachment-30136\" class=\"wp-caption-text\">Freshsales CRM pricing<\/figcaption><\/figure>\n<ul>\n<li><b>Free<\/b> <b>plan:<\/b><span style=\"font-weight: 400;\">&nbsp;Forever free plan with limited features.<\/span><\/li>\n<li><b>Growth plan:<\/b><span style=\"font-weight: 400;\"> The Growth plan has built-in chat features, AI contact-powered scoring, contact, account, and deal management. It goes for $15\/month.<\/span><\/li>\n<li><b>Pro plan:<\/b><span style=\"font-weight: 400;\"> The Pro offers multiple <a href=\"https:\/\/www.engagebay.com\/blog\/sales-pipeline-stages\/\">sales pipelines<\/a>, sales teams, and territory management, time-based workflows in addition to the features in the growth plan. It&#8217;s priced at $39\/per month per user.<\/span><\/li>\n<li><b>Enterprise plan:<\/b><span style=\"font-weight: 400;\"> This provides everything in the Pro plan plus AI-based forecasting insights, call audits, and a dedicated account manager. It costs $69\/month per user.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Take a look at what a user has to say about Freshsales CRM.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image24.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39679\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image24.png\" alt=\"Freshsales review by customer on G2\" width=\"600\" height=\"288\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image24.png 612w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image24-300x144.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image24-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><i><span style=\"font-weight: 400;\">Capterra<\/span><\/i><\/p>\n<h3><span style=\"color: #993300;\"><strong>6. Capsule CRM<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Capsule.webp\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39452\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Capsule.webp\" alt=\"Insightly alternatives: capsule crm homepage\" width=\"600\" height=\"282\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Capsule.webp 1898w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Capsule-300x141.webp 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Capsule-1024x481.webp 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Capsule-768x361.webp 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Capsule-1536x722.webp 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Capsule-595xh.webp 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This software-as-a-service and mobile app CRM tool was founded in 2009.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Capsule is another excellent alternative to Insightly. It offers sales management, contact management, sales pipeline management, data reporting, and customization.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Capsule CRM features<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Take a look at some Capsule CRM features.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Sales pipeline management<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Capsule CRM has a visual sales pipeline that tracks every sale and helps you customize and streamline your <a href=\"https:\/\/www.engagebay.com\/blog\/sales-process\/\">sales process<\/a>. It also makes a detailed report of everything on one page, so you can understand the sales pipeline and what is working and what isn&#8217;t.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Advanced reporting feature<\/b><span style=\"font-weight: 400;\">&nbsp;<\/span><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">It provides in-depth report filtering based on time intervals, users, or teams for a clearer picture.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Email integration<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">With Capsule email integration, you can manage all email communication in one place, leading to increased efficiency.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Advanced customization<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Allows you to customize fields, tags, and milestones.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Excellent task management system<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Enables you to keep tabs on progress across multiple teams for more productivity.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Capsule CRM users frequently cite the following as drawbacks they encounter while using the software.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited 3rd party integration<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited features in the free plan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Poor user interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Absence of live chat or help desk<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Capsule CRM pricing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">It has five pricing plans that you can decide from: Free, Growth, Advanced, and Ultimate.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/capsule-crm-pricing.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-51097\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/capsule-crm-pricing.png\" alt=\"Capsule CRM pricing\" width=\"700\" height=\"246\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/capsule-crm-pricing.png 1189w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/capsule-crm-pricing-300x105.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/capsule-crm-pricing-1024x359.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/capsule-crm-pricing-768x269.png 768w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<ul>\n<li><b>Free: <\/b><span style=\"font-weight: 400;\">Gives your business access to 250 contacts with a small space of 50 MB.<\/span><\/li>\n<li><b>Starter plan:<\/b><span style=\"font-weight: 400;\"> This includes 30,000 contacts with 10 GB space, a sales pipeline, <a href=\"https:\/\/www.engagebay.com\/blog\/free-project-management-tools\/\">project management tools<\/a>, activity reporting, and key integrations with other apps, including Microsoft 365, Google, Xero, and Zapier. It goes for $18 per month.<\/span><\/li>\n<li><b>Growth team:<\/b><span style=\"font-weight: 400;\"> This costs $36 monthly per user with 60,000 contacts and 20 GB of storage. It also includes workflow automation, multiple project board, and advanced sales reporting.&nbsp;<\/span><\/li>\n<li><b>Advanced:<\/b><span style=\"font-weight: 400;\"> This costs $54 monthly per user with 120,000 contacts, 40 GB storage, 500 email templates, priority support, and custom training.<\/span><\/li>\n<li><strong>Ultimate:<\/strong> This plan costs $72 monthly and offers 240,000 contacts, 100 sales pipelines, 100 project boards, unlimited custom fields, and more.&nbsp;<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here\u2019s a review from a user.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image10-1.png\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-39681\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image10-1.png\" alt=\"capsule crm review\" width=\"708\" height=\"241\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image10-1.png 708w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image10-1-300x102.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image10-1-595xh.png 595w\" sizes=\"(max-width: 708px) 100vw, 708px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-weight: 400;\">Review Source: <\/span><span style=\"font-weight: 400;\">TrustRadius<\/span><\/em><\/p>\n<h3><span style=\"color: #993300;\"><b>7. Bitrix24 CRM<\/b><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Bitrix24.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39448\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Bitrix24.png\" alt=\"Insightly alternatives: Bitrix24 homepage\" width=\"700\" height=\"322\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Bitrix24.png 1268w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Bitrix24-300x138.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Bitrix24-1024x472.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Bitrix24-768x354.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Bitrix24-595xh.png 595w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This is an excellent collaboration and communication tool suite. One of the most significant advantages of Bitrix24 is that it allows for multiple users per pricing plan. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition, It offers task automation, client management, and <a href=\"https:\/\/www.engagebay.com\/blog\/sales-management-tools\/\">sales management tools<\/a>. Due to its advanced user interface, it best fits advanced users and professional sales and marketing teams.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Bitrix24 CRM features<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here are some features that make Bitrix24 an excellent Insightly alternative.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Omnichannel marketing<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Bitrix24 CRM helps to reach customers via existing channels. It uses free web CRM to scan for customers via free web leads and then proceeds to use customer activity tracking and scoring to help your business maximize sales.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Excellent communication tools<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">A top feature Bitrix24 CRM offers is its excellent communication tools, from live chats to web forms and VoIP telephony. This enables you to maintain communication with customers seamlessly.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Free administration tools<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">With these free administration tools, you integrate and append your contacts with their social media profile.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Mobile CRM<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">This feature allows you to manage your clients right out of your pocket from anywhere in the world.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Project management tool<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Bitrix24 has a comprehensive solution for <a href=\"https:\/\/www.engagebay.com\/blog\/free-project-management-tools\/\">project management<\/a> that effortlessly integrates all teams for more efficiency and productivity.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here are a few drawbacks highlighted by Bitrix24 CRM users.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">It doesn&#8217;t give access to direct integration with apps like <a href=\"https:\/\/www.engagebay.com\/blog\/shopify-marketing\/\">Shopify<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Difficulty navigating the interface<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Steep learning curve<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Pricing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Bitrix24 has five pricing plans: Free, Basic, Standard, Professional, and Enterprise.<\/span><\/p>\n<ul>\n<li><b>Free plan:<\/b><span style=\"font-weight: 400;\"> It comes with unlimited users and is completely free. This plan includes collaboration tools like HD video calls, chat, calendar, and company workspace. It also has a limited contact center, website builder, tasks, and project features.<\/span><\/li>\n<li><b>Basic plan:<\/b><span style=\"font-weight: 400;\"> Starts at $61 for five users. In addition to the features in the free plan, you get an online store builder and access to customer support.&nbsp;<\/span><\/li>\n<li><b>Standard plan: <\/b><span style=\"font-weight: 400;\">It costs $124 per month for 50 users. In addition to the features in the basic plan, you get access to marketing, online documentation, and account administrators.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"><strong>Professional plan:<\/strong> Starts at $249 per month for 100 users. Additional features are <a href=\"https:\/\/www.engagebay.com\/blog\/sales-intelligence-tools\/\">sales intelligence<\/a>, automation, and HR services.<\/span><\/li>\n<li><b>Enterprise:<\/b><span style=\"font-weight: 400;\"> Starts at $499 per month for 500 users. Additional features include unlimited branch accounts, scalability features like complete data isolation, and a dedicated application server.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">This is what a user has to say.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image12-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39682\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image12-1.png\" alt=\"Bitrix24 review by user\" width=\"500\" height=\"298\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image12-1.png 543w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image12-1-300x179.png 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><i><span style=\"font-weight: 400;\">GetApp<\/span><\/i><\/p>\n<p><a class=\"fasc-button fasc-size-medium fasc-type-flat fasc-rounded-medium ico-fa fasc-ico-before fa-arrow-circle-right\" style=\"background-color: #33809e; color: #ffffff;\" target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.engagebay.com\/blog\/bitrix24-alternatives\/\">Read also: Bitrix24 Alternatives &#8212; Transform Your Customer Engagement and Drive Sales<\/a><\/p>\n<h3><span style=\"color: #993300;\"><b>8. Nutshell<\/b><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/12\/nutshell.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-12112\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/12\/nutshell.png\" alt=\"Insightly alternative: Nutshell\" width=\"700\" height=\"324\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/12\/nutshell.png 1349w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/12\/nutshell-300x139.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/12\/nutshell-1024x474.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/12\/nutshell-768x356.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2020\/12\/nutshell-595xh.png 595w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This web and mobile customer relationship management tool was founded in 2009. Nutshell\u2019s unique features include customer contract management, pipeline, and contact management.&nbsp;<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Nutshell features<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Nutshell comes with the following features.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Pipeline management<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">This flexible sales tracking feature helps you score and prioritize leads for better conversion.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Team collaboration<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Nutshell CRM allows your team to work effectively by providing collaboration, communication, and task management tools.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Sales automation<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">With its automatic lead assignment and task reminder tools, you save time and achieve more sales.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Reporting and Analytics<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">This feature lets you see what\u2019s working and what can be improved for business growth.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here\u2019s a list of common challenges Nutshell users face while using the platform.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Manual contact segmentation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Slow data reporting<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Poor user interface<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Pricing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Nutshell offers four pricing plans.&nbsp;<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/nutshell-pricing.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-51095\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/nutshell-pricing.png\" alt=\"Nutshell pricing\" width=\"600\" height=\"273\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/nutshell-pricing.png 1229w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/nutshell-pricing-300x137.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/nutshell-pricing-1024x467.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/nutshell-pricing-768x350.png 768w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<ul>\n<li><b>Foundation plan:<\/b><span style=\"font-weight: 400;\"> Starts at $19 per monthly user. Features include a customizable single sales pipeline, embeddable web forms, activity reminders, contact management, and a communication timeline.<\/span><\/li>\n<li><b>Nutshell Pro:<\/b><span style=\"font-weight: 400;\"> Starts at $49 per monthly user and gives access to additional features like <a href=\"https:\/\/www.engagebay.com\/blog\/sales-automation-process\/\">sales automation<\/a>, unlimited in-app phone call and dialing, unlimited pipelines, and sales quota.<\/span><\/li>\n<li><strong>NutShell Power AI:<\/strong> Starts at $59\/month and offers 50 AI timeline summarization, Zoom transcriptions, and more.<\/li>\n<li><strong>Nutshell Enterprise:<\/strong> Starts at $79\/month and offers unlimited pipelines, custom fields, audit log, changelog, multiple currencies, API support, and a dedicated success strategist.&nbsp;<\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here\u2019s what a Nutshell user has to say.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image27.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39684\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image27.png\" alt=\"Nutshell review by user\" width=\"600\" height=\"207\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image27.png 878w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image27-300x104.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image27-768x265.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image27-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><i><span style=\"font-weight: 400;\">G2<\/span><\/i><\/p>\n<h3><span style=\"color: #993300;\"><strong>9. Salesforce<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Small-Business-CRM-World-s-1-CRM-Salesforce-India.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-38771\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Small-Business-CRM-World-s-1-CRM-Salesforce-India.png\" alt=\"Insightly alternatives: Salesforce for small business\" width=\"600\" height=\"236\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Small-Business-CRM-World-s-1-CRM-Salesforce-India.png 1611w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Small-Business-CRM-World-s-1-CRM-Salesforce-India-300x118.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Small-Business-CRM-World-s-1-CRM-Salesforce-India-1024x403.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Small-Business-CRM-World-s-1-CRM-Salesforce-India-768x302.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Small-Business-CRM-World-s-1-CRM-Salesforce-India-1536x604.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/Small-Business-CRM-World-s-1-CRM-Salesforce-India-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">This is a popular analytical CRM used to push and propel sales. Companies of all sizes can use it. Salesforce has the unique effect of making all team members see customers&#8217; progress. Also, with Salesforce, you don&#8217;t need to criticize team members for not following duties or being carried along; everyone sees what happens and will be plunged in for greater efficiency.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Salesforce features<\/strong><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here are some of Salesforce CRM\u2019s basic features.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Contact management<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Salesforce CRM offers one of the best contact management tools, enabling you to track and manage <a href=\"https:\/\/www.engagebay.com\/blog\/customer-data-management\/\">customer data<\/a> based on customer preferences, demographics, and interactions with your website.&nbsp;&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Sales forecasting<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">This robust feature allows you to make accurate <a href=\"https:\/\/www.engagebay.com\/blog\/sales-analysis\/\">sales projections<\/a> based on where customers are in the sales pipeline.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Marketing automation<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">This allows you to eliminate repetitive marketing tasks for better efficiency and conversion.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Mobile app<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Enables easy access to all your business information, like data reporting and task notifications while on the go.&nbsp;<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Large-scale customization<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Salesforce also goes to the depth of providing a large scale of customization tools. You can customize things about your business to the tiniest level (though this comes at a high price).<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Despite its many great features, Salesforce has several challenges recorded by its users.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Salesforce is costly to maintain and sometimes gives wrong data when exporting data.&nbsp;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The user interface is also confusing, possibly due to many customization tools.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complex initial setup and customization.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Pricing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">With four pricing plans, you are at liberty to make a choice based on the features you need and your budget.&nbsp;<\/span><\/p>\n<ul>\n<li><b>Essential plan: <\/b><span style=\"font-weight: 400;\">Comes at $25\/month per user, and its features include mass email, lead management, account management, a customizable sales process, a mobile App, customizable reports, and a dashboard.<\/span><\/li>\n<li><b>Professional plan: <\/b><span style=\"font-weight: 400;\">Besides the features above, you get collaborative sales forecasting and forecasting mobile App. It costs $75\/month per user.<\/span><\/li>\n<li><b>Enterprise plan: <\/b><span style=\"font-weight: 400;\">Comes with the features above but with an addition of web services API. It costs $150\/month per user.<\/span><\/li>\n<li><b>Unlimited plan: <\/b><span style=\"font-weight: 400;\">Costs $300\/month per user and gives you access to advanced reporting, sales pipeline inspection, predictive forecasting, and more.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><span style=\"font-weight: 400;\">&nbsp;<\/span><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here\u2019s what a Salesforce CRM user has to say about the software.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image14-1.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39686\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image14-1.png\" alt=\"Salesforce CRM user review\" width=\"600\" height=\"348\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image14-1.png 613w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image14-1-300x174.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image14-1-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><a href=\"https:\/\/www.capterra.com\/p\/61368\/Salesforce\/reviews\/\"><i><span style=\"font-weight: 400;\">Capterra<\/span><\/i><\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>10. <b>Pipedrive<\/b><\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/Sales-CRM-Pipeline-Management-Software-Pipedrive.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-37206\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/Sales-CRM-Pipeline-Management-Software-Pipedrive.png\" alt=\"Insightly alternatives: Pipedrive\" width=\"600\" height=\"328\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/Sales-CRM-Pipeline-Management-Software-Pipedrive.png 1652w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/Sales-CRM-Pipeline-Management-Software-Pipedrive-300x164.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/Sales-CRM-Pipeline-Management-Software-Pipedrive-1024x560.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/Sales-CRM-Pipeline-Management-Software-Pipedrive-768x420.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/Sales-CRM-Pipeline-Management-Software-Pipedrive-1536x840.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/01\/Sales-CRM-Pipeline-Management-Software-Pipedrive-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Pipedrive is a sales customer relationship management tool that integrates with over 350 apps.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Pipedrive features<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Pipedrive has unique features, like the following.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Visual sales pipeline<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Pipedrive sales CRM lets you see your entire sale process at a glance, just like Capsule CRM. It also has good prospector tools that help in <a href=\"https:\/\/www.engagebay.com\/blog\/inbound-marketing-guide\/\">outbound marketing<\/a>. In simple terms, it helps you look for customers.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Activity reminders<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Pipe drive helps in proper scheduling, giving insights and milestones on the work progress of the goals set for your business. It also has a high-security level.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Customizable sales process&nbsp;<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Pipedrive CRM&#8217;s customizable sales process feature allows you to customize your sales process to meet your needs. It lets you identify your sales stages, deal fields, and workflows for enhanced sales efficiency.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Common challenges Pipedrive users face while using the CRM include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Poor customer support<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited filters and poorly placed personalization features<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited data reporting capabilities<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Pricing<\/b><span style=\"font-weight: 400;\">&nbsp;<\/span><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Pipedrive, like Salesforce and Nutshell, offers no free plans, but it has five paid pricing plans you can decide from.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/Pipedrive-pricing.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-42851\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/Pipedrive-pricing.png\" alt=\"Pipedrive pricing\" width=\"700\" height=\"329\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/Pipedrive-pricing.png 1679w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/Pipedrive-pricing-300x141.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/Pipedrive-pricing-1024x481.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/Pipedrive-pricing-768x360.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/Pipedrive-pricing-1536x721.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/02\/Pipedrive-pricing-595xh.png 595w\" sizes=\"(max-width: 700px) 100vw, 700px\" \/><\/a><\/p>\n<ul>\n<li><b>Essential: <\/b><span style=\"font-weight: 400;\">Starts at $11.90\/month per user.<\/span><\/li>\n<li><b>Advanced: <\/b><span style=\"font-weight: 400;\">Starts at $24.90\/month per user.<\/span><\/li>\n<li><b>Professional: <\/b><span style=\"font-weight: 400;\">Starts at 49.90\/month per user.<\/span><\/li>\n<li><strong>Power:<\/strong> Starts at $59.90\/month per user.<\/li>\n<li><b>Enterprise: <\/b><span style=\"font-weight: 400;\">Starts at 74.90\/month per user.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Take a look at a review from a Pipedrive user.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image7-2.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39688\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image7-2.png\" alt=\"Pipedrive user review\" width=\"600\" height=\"218\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image7-2.png 869w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image7-2-300x109.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image7-2-768x279.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image7-2-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review Source: <\/span><\/i><a href=\"https:\/\/www.g2.com\/products\/pipedrive\/reviews\/pipedrive-review-7613516\"><i><span style=\"font-weight: 400;\">G2<\/span><\/i><\/a><\/p>\n<h3><span style=\"color: #993300;\"><strong>11. Agile CRM<\/strong><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Agile-CRM.webp\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39447\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Agile-CRM.webp\" alt=\"Agile CRM\" width=\"600\" height=\"323\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Agile-CRM.webp 1377w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Agile-CRM-300x161.webp 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Agile-CRM-1024x551.webp 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Agile-CRM-768x413.webp 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2023\/04\/Agile-CRM-595xh.webp 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Agile CRM is a fully integrated CRM with telephony, sales tracking, contact management, and 2-way email features.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><strong>Agile CRM features<\/strong><\/span><\/h4>\n<p>Let&#8217;s take a look at some key features of Agile CRM.<\/p>\n<h5><span style=\"color: #808080;\"><b>Multichannel communication<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Allows you to maintain effective communication with prospects and customers across multiple touchpoints.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Data visualization<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">This gives easy visualization of your funnels and lets you see your achievements towards set goals.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Real-time tracking<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Allows you to monitor customers&#8217; activity closely and in real-time.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Customer database<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Stores customer details and interaction across teams in a single database.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Seamless integration<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Agile CRM integrates with several apps, such as Facebook, ensuring greater outreach. It also has very advanced tools and features for the growth of the business.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Agile CRM drawbacks highlighted by some users include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Challenging cancellation process.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Some features require a steep learning curve.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Pricing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Agile CRM has four pricing plans, giving you the required flexibility to make a choice that fits your budget.<\/span><\/p>\n<ul>\n<li><b>Free:<\/b><span style=\"font-weight: 400;\"> For up to 10 users and offers 50,000 contacts and companies, lead scoring, two-way telephony, custom deal milestone, and <a href=\"https:\/\/www.engagebay.com\/crm\/appointment-scheduling-software\">appointment scheduling<\/a>.&nbsp;<\/span><\/li>\n<li><b>Starter pack:<\/b><span style=\"font-weight: 400;\"> It goes for $8.99. It includes features in the free plan and marketing features like <a href=\"https:\/\/www.engagebay.com\/blog\/targeted-email-marketing\/\">email campaigns<\/a>, marketing automation, web-to-lead, and social monitoring.<\/span><\/li>\n<li><b>Regular: <\/b><span style=\"font-weight: 400;\">This plan is $29.99 and includes service features like activities, reports, and a help desk.&nbsp;<\/span><\/li>\n<li><b>Enterprise: <\/b><span style=\"font-weight: 400;\">Starts at $47.99 and includes 50+ integrations and plugins, email reports, chrome extension, phone, and email support in addition to the features in the regular plan.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here&#8217;s a review from a user.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image2.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39689\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image2.png\" alt=\"Agile CRM review by user\" width=\"601\" height=\"241\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image2.png 883w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image2-300x120.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image2-768x308.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image2-595xh.png 595w\" sizes=\"(max-width: 601px) 100vw, 601px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review source: <\/span><\/i><a href=\"https:\/\/www.g2.com\/products\/agile-crm\/reviews\/agile-crm-review-7898061\"><i><span style=\"font-weight: 400;\">G2<\/span><\/i><\/a><\/p>\n<h3><span style=\"color: #993300;\"><b>12. Copper<\/b><\/span><\/h3>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/CRM-Software-Solutions-Company-Copper.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-38770\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/CRM-Software-Solutions-Company-Copper.png\" alt=\"Insightly alternative: Copper CRM\" width=\"600\" height=\"246\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/CRM-Software-Solutions-Company-Copper.png 1871w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/CRM-Software-Solutions-Company-Copper-300x123.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/CRM-Software-Solutions-Company-Copper-1024x419.png 1024w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/CRM-Software-Solutions-Company-Copper-768x314.png 768w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/CRM-Software-Solutions-Company-Copper-1536x629.png 1536w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/06\/CRM-Software-Solutions-Company-Copper-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Founded in 2011, it is popular for its perfect integration with Google Workspace.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Copper CRM features<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Copper CRM features include:<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Mobile app<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Copper\u2019s CRM mobile app allows users to track important business activities on the go.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Deal tracking<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Advanced pipelines that allow you to keep track of deals and <a href=\"https:\/\/www.engagebay.com\/blog\/customer-journeys-marketing-automation\/\">customer journeys<\/a>.<\/span><\/p>\n<h5><span style=\"color: #808080;\"><b>Contact management<\/b><\/span><\/h5>\n<p><span style=\"font-weight: 400;\">Keeps all customer details in a single database.<\/span><\/p>\n<h4><span style=\"color: #666699;\"><b>Drawbacks<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Common challenges cited by Copper CRM users include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited integration with other third-party apps.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Limited features and tools.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bland UI\/UX design.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>Pricing<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Copper has three pricing plans you can choose from.<\/span><\/p>\n<ul>\n<li><b>Basic:<\/b><span style=\"font-weight: 400;\"> It costs $29\/per month per user. It covers 2,500 contact limits, Google space integration, sales pipelines, team collaboration, and contact enrichment tools.<\/span><\/li>\n<li><b>Professional: <\/b><span style=\"font-weight: 400;\">The plan costs $69\/per month per user. It covers a 15,000 contact limit, workflow automation, reporting and bulk emails and templates, and the basic plan features.<\/span><\/li>\n<li><b>Business: <\/b><span style=\"font-weight: 400;\">It goes for $139\/month per user. It covers unlimited contacts, website tracking, lead scoring, LinkedIn integration <a href=\"https:\/\/www.engagebay.com\/marketing\/email-sequences\">email sequences<\/a>, and drip campaign tools.<\/span><\/li>\n<\/ul>\n<h4><span style=\"color: #666699;\"><b>User review<\/b><\/span><\/h4>\n<p><span style=\"font-weight: 400;\">Here are two reviews from Copper CRM users.<\/span><\/p>\n<p><a href=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image15.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-39691\" src=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image15.png\" alt=\"Copper CRM user review\" width=\"600\" height=\"367\" srcset=\"https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image15.png 647w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image15-300x184.png 300w, https:\/\/www.engagebay.com\/blog\/wp-content\/uploads\/2022\/04\/image15-595xh.png 595w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><i><span style=\"font-weight: 400;\">Review source: <\/span><\/i><i><span style=\"font-weight: 400;\">GetApp<\/span><\/i><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><span style=\"color: #339966;\"><b>Conclusion<\/b><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We\u2019ve looked at 12 incredible Insightly alternatives you can choose from.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pricing, available features, and scalability should be the top factors on your mind when deciding on an Insightly alternative.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That said, if you\u2019re looking for a one-stop, fully integrated Insightly alternative that&#8217;s affordable (save up to <\/span><a href=\"https:\/\/www.engagebay.com\/insightly-alternative\"><span style=\"font-weight: 400;\">90%<\/span><\/a><span style=\"font-weight: 400;\">), scalable, and provides excellent features required for your business growth\u2014try EngageBay. It was made with love for small and mid-sized businesses.&nbsp;<\/span><\/p>\n<p><a href=\"https:\/\/meetings.engagebay.com\/book-demo\"><span style=\"font-weight: 400;\">Book a demo<\/span><\/a><span style=\"font-weight: 400;\"> with one of our experts and get started for free.<\/span><\/p>\n\r\n            <script>\r\n                var EhAPI = EhAPI || {}; \r\n                EhAPI.after_load = function() {\r\n                    EhAPI.set_account('ktb76s1540fl2hnhbqnrtd2npb', 'our');\r\n                    EhAPI.execute('rules');\r\n                };\r\n                (function(d, s, f) {\r\n                    var sc = document.createElement(s);\r\n                    sc.type = 'text\/javascript';\r\n                    sc.async = true;\r\n                    sc.src = f;\r\n                    var m = document.getElementsByTagName(s)[0];\r\n                    m.parentNode.insertBefore(sc, m);   \r\n                })(document, 'script', '\/\/d2p078bqz5urf7.cloudfront.net\/jsapi\/ehform.js');\r\n            <\/script>\r\n            <script>\r\n                function waitForEhForms() {\r\n                    const interval = 100; \/\/ Check every 100ms\r\n                    const checkAndLoad = () => {\r\n                        const params = new URLSearchParams(window.location.search);\r\n                        const elementorPreviewParam = params.get('elementor-preview');\r\n                        if (elementorPreviewParam && typeof EhForms !== 'undefined' && typeof EhForms.loadForms === 'function') {\r\n                            EhForms.loadForms();\r\n                            console.log('EhForms.loadForms() called successfully.');\r\n                        } else {\r\n                            setTimeout(checkAndLoad, interval);\r\n                        }\r\n                    };\r\n                    checkAndLoad();\r\n                }\r\n                \/\/ Call the function\r\n                waitForEhForms();\r\n            <\/script>\r\n        <div class='engage-hub-form-embed' id='eh_form_6268678992035840' data-id='6268678992035840'><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Why should businesses look for Insightly alternatives? Insightly is a popular Customer Relationship Management (CRM) tool many businesses use to [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":39703,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[333],"tags":[121,3682,3683],"class_list":["post-8772","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alternatives","tag-crm","tag-insightly-alternatives","tag-project-management-software"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.3 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>12 Incredible Insightly Alternatives for Small Businesses<\/title>\n<meta name=\"description\" content=\"12 Insightly alternatives: EngageBay | Zoho | Freshsales | HubSpot | Capsule | Bitrix24 | Nutshell | Keap | Pipedrive | Copper | Agile\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.engagebay.com\/blog\/insightly-alternative\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"12 Incredible Insightly Alternatives for Small Businesses\" \/>\n<meta property=\"og:description\" content=\"12 Insightly alternatives: EngageBay | Zoho | Freshsales | HubSpot | Capsule | Bitrix24 | Nutshell | Keap | Pipedrive | Copper | Agile\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.engagebay.com\/blog\/insightly-alternative\/\" \/>\n<meta property=\"og:site_name\" content=\"EngageBay - 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