Contacts
Emails per month
Users
Synopsis: About A+ Test Prep and Tutoring
For nearly 30 years and counting, A+ Test Prep and Tutoring has guided thousands of families through college admissions and offered academic tutoring. Located in Jenkintown, Pennsylvania, A+ Tutoring aligns everything they do with their values. They help students who need support academically and guide them to build the skills necessary to succeed both in school and in life.
“Over the years, our business has grown tremendously as word spread about our excellent professional tutors and the effectiveness of our one-to-one tutoring programs.”
– Daniel Ascher, M.Ed., President of A+ Tutoring
Industry type: Academic/Coaching
Users: 4 users
Location: Jenkintown, Pennsylvania.
Founded: ~ 30 years ago
A decade ago, A+ Tutoring had a smaller customer base and so used spreadsheets to keep track of customers/leads.
As their reputation grew, customers came pouring in –so they needed new tools to keep up with the growing demand.
A+ tutoring had around 10,000 contacts and around 25,000 emails sent every month. In a nutshell, they were forced to search for better ways to streamline business operations.
A+ Tutoring needed tools to automate and improve their processes, and so explored new tools:
This momentarily improved efficiency and boosted growth, but not for long.
Clickfunnels
To capture and generate leads
Unbounce
To design landing pages and obtain visitor insights
Calendly
To streamline appointment scheduling and tracking
Mailchimp
To launch marketing campaigns and send out newsletters
HubSpot Free CRM
To manage contacts and segment them
Freshsales
To manage their sales pipeline
Clickfunnels
Unbounce
Calendly
Mailchimp
Freshsales
HubSpot free CRM
Total monthly costs
For a while, these tools offered solid returns, and their team was happy. But their commitment to offering unwavering support meant they needed to expand their teams and unify their tools.
Here’s where A+ Tutoring faced multiple challenges. Onboarding and training staff members for various tools was costly and time-consuming. Multiple platforms also meant having multiple subscriptions, which bumped up the bills and pushed monthly costs to well over a thousand dollars.
But the biggest challenge came from an astonishing yet foreseeable source: Customer data. A+ Tutoring’s customer data and other information were severely fragmented as each platform had different information with no way to communicate with each other.
Dan and his team tried stitching all the tools together, but this gave birth to new problems and technical hurdles, forcing them to search for an integrated solution.
HubSpot annual costs
HubSpot onboarding fee
Total cost for the first year
HubSpot caught their attention; they had already used the free service. But their demands meant they had to opt for the Enterprise plan – a bundled plan that costs tens of thousands of $$$ annually.
Dan was shocked at HubSpot’s sheer cost and quickly came to a decision: A+ Tutoring had to find an integrated platform like HubSpot but without the exorbitant pricing.
What did he do? Dan just Googled ‘HubSpot Alternatives’, and bam!
Dan and his team evaluated dozens of integrated CRM solutions through free or trial plans. After exhaustive research, Dan and his team found the platform they were searching for: EngageBay.
“Searching for a suitable all-in-one solution that fit our budget and requirements was harder than we anticipated. Our team tried multiple solutions, took free trials, and finally landed on EngageBay.”
EngageBay offered a unified all-in-one marketing, sales, and customer support solution that replaced all the standalone tools the coaching business had.
With a single platform, A+ tutoring was successfully able to replace all their tools and – in the process – improved efficiency. Data stored in the centralized CRM database meant teams could access the same updated customer information: no more data silos.
The best part was that EngageBay’s Pro plan with unlimited contact storage cost only $99/mo. With free onboarding sessions, migration services, and a helpful customer support team, Dan and his team seamlessly transitioned to EngageBay.
What’s more, EngageBay offered even more tools than Dan’s team anticipated, causing explosive growth in line with their “students-first” motto.
Total monthly subscription costs before EngageBay
EngageBay’s Pro plan
Cost saved moving to EngageBay
EngageBay proved its mettle as an affordable all-in-one marketing, sales, and customer support solution. Dan’s team went from taking care of multiple, expensive platforms to a single easy-to-use software – a change that reflected positively in their productivity and revenue.
Rise in applicant conversions
Reduction in overall subscription costs
Data fragmentation
View of customers
Marketing, sales, & support teams
Migration process
Visitor engagement through A/B testing and traffic analytics
Shortened onboarding period through free sessions
Within a year of moving to EngageBay, Dan’s team saw an immense difference in productivity and efficiency. Leads were seamlessly handed over to the sales team, and customer support reps had a complete history of all the interactions.
In fact, A+ Tutoring’s FCR (First Contact Resolution) metrics improved by 50%, owing to the integrated platform. EngageBay transformed A+ Tutoring into a happier, more productive, and profit-generating brand.
Reach out to us, and we’ll show you how to drop multiple platforms in favor of a single, all-in-one solution – and save costs.
Our experts are happy to work with you to make EngageBay the only platform you’ll ever need.
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