How to engage with customers after the ecommerce checkout
It’s becoming increasingly important to engage with your customers even after the sale is secured. After all, it’s easier and cheaper to retain a customer than it is to attract a new one.
In fact, loyal customers are 5x as likely to repurchase. They’re also 5x as likely to forgive a bad experience and 4x as likely to refer your brand or products to a friend.
Discover eight tactics to help build customer engagement and successfully retain it after the e-commerce checkout.
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