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EngageBay's SaaS CRM - FREE Forever!

Faster onboarding and more conversions with SaaS CRM software forever.

best crm for saas companies

Best free SaaS CRM for businesses of all sizes!

Trusted by over 12,000 customers

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Track every customer

Our free SaaS CRM software helps you see what your customer is doing in your app. This knowledge can help you understand customer-behaviour and empower to make intelligent service decisions for better customer experience and personalization.

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Faster & Smarter Onboarding

Personalize your emails based on the customer's behavior and send them in your app for faster and seamless onboarding. Automate your email activity for minimal manual intervention. Make the most of the best SaaS CRM for small business available today.

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In-app Messaging

Whether it is an announcement, an offer or a product update, routinely show appropriate in-app messages inside of your app to your customers and keep them informed and satisfied. EngageBay's SaaS CRM solution puts the customer first, always.

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SaaS Metrics

EngageBay's best CRM for SaaS companies helps you view and analyze key SaaS metrics so that you can measure growth, churn, acquisition costs, monthly cohorts, etc.

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Call Automation

EngageBay's SaaS CRM software helps you to automate schedules and reminders and lets your sales reps know timely about which customer needs to be called at what time and for what reason.

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Zero Installation or Maintenance Expenses

EngageBay's SaaS CRM software gives you the advantage to access the powerful in-built applications directly from the web, thus negating the need to manage costly hardware installs or maintain software updates. EngageBay's SaaS CRM system takes care of all that, from updates and data security to hardware maintenance, we’ve got you covered.

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Intelligent Lifecyle Marketing

Communicate intuitively throughout different stages in the customer lifecycle with EngageBay’s superior user tracking and triggered emails features.

Engaging Web Rules

Automate actions in response to user activity on your website and proactively engage with your visitors using EngageBay's intelligent web rules.

Beautiful custom Pop-ups

Turn more of your traffic into leads and sales with EngageBay's powerful custom popup builder. Attractive, high-converting templates take coding out of creativity.

Smart exit intent popups

Convert visitors into leads and sales before they leave. Turn your website into a lead generation machine with EngageBay's persuasive exit intent popup templates.

Track key growth metrics

Get access to valuable insights by visually tracking actionable key growth metrics in an easy-to-interpret interface, and take optimum action based on these.

View funnel stages

Improve the conversion rate by conveniently identifying customer drop off stages in the funnel. EngageBay's features make growth an inevitability.

Analyze cohorts

Understand how different user groups behave across various events and stages. Measure user retention, engagement, and important business metrics.

Apply Filters

Create relevant filters to identify and segment users and groups to design a better outreach strategy. EngageBay's smart features make you lazy, well almost!

Reporting by date range

Run your reports based on custom date ranges. Define your own date range by selecting the start and end date. View and compare reports between different date ranges.

Systematic Email reports scheduling

Depending on whether you wish to view your reports every day, week, or month, with EngageBay's Email Reports feature, you can configure your reports to be sent accordingly.

SaaS CRM Frequently Asked Questions (FAQ's)

  • What does SaaS CRM Mean?
  • How does SaaS CRM software help a business?
  • How important is CRM software for your SaaS business?
  • How to pick the right SaaS CRM for your startup/business?
  • How can CRM help customer acquisition?
  • What are the main differences between SaaS CRM and on-premise CRM?

CRM Blog Posts

10 REASONS WHY SAAS COMPANIES INVEST IN CRM SOFTWARE

10 REASONS WHY SAAS COMPANIES INVEST IN CRM SOFTWARE

Are you curious to explore the SaaS CRM software? Do you want to have an in-depth explanation about SaaS companies to be able to invest in CRM software? Let us go ahead and explore the necessary set of details inside this article and build our knowledge base.

12 BEST PRACTICES TO IMPROVE CRM USER ADOPTION

12 BEST PRACTICES TO IMPROVE CRM USER ADOPTION

CRMs provide a high level of efficiency and an organized flow to your business. If you are already thinking about whether or not should you for CRM solutions, the answer is a “Yes”!

inbound marketing basics

THE CASE FOR A UNIFIED MARKETING, SALES AND SERVICE PLATFORM

In modern marketing, nothing stays still for long. The rise of automation software and the benefits of customer relationship management (CRM) are well-documented. However, for many businesses, new ideas like CRM integration have been viewed as a superfluous option.

Personalized Marketing And Automation

THE RISE OF THE ALL-IN-ONE MARKETING PLATFORM

Finding effective marketing automation software is like finding a needle in the haystack! It’s a jungle out there, and you are out to find your own Tree of Enchantment!

Marketing Automation Mistakes

CAN YOUR SMALL BUSINESS SURVIVE WITHOUT CRM? THINK AGAIN!

Congratulations are certainly in order, for this is no easy feat. You’ve tasted all this success and yet you haven’t even invested in customer relationship management software, also called CRM software.

Best Marketing Automation Tools

REAL ESTATE CRM: EVERYTHING YOU NEED TO KNOW

Small realtors or real estate agencies rarely have the luxury of services of a professional secretary. How do they manage multiple affluent clients – all with different requirements and in need of personalized service? The answer lies in real estate CRM.

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