EVERYTHING YOU NEED TO KNOW ABOUT CRM INTEGRATION
Customer Relationship Management, or CRM, is a technology that helps bridge the gap between an end customer and the company.
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Build comprehensive profiles for each of your contacts from multiple touch points such as contact information, communication history, social media profiles, personal interests, points of engagement, lead scores, and related tasks and notes. Have access to all of this information on a single view page. Get a 360-degree customer view on a single screen.
Each of your contacts has their own profile page, which includes their relevant web, email, social, and other information. This can be leveraged to foster engagement, inform follow-up activities, and determine if the moment is right to sell or to service. This data offers insights for better personalization and also helps drive the next best offers and actions for the contact.
Automatically enrich customer information by adding your contacts' social media profiles. Our system pulls in the data from social channels and keeps it ready. Be empowered with accurate customer data!
Every contact interaction is tracked and updated in real time. And this single, unified source of information helps in data upkeep, producing cleaner, more accurate data to work with.
With a single source of information, you can capture more data and gain deeper insights quickly. This exponentially reduces the time-consuming overlap that occurs when separate teams, working in isolation, gather the same information about the same contact. Your team can now focus more on high value tasks and less on data entry. Do more!
Customer Relationship Management, or CRM, is a technology that helps bridge the gap between an end customer and the company.
Customer engagement tells you what customers feel about your brand. If they feel engaged with a brand, they are more likely to purchase its products.
Over the past decade, there has been a massive disruption to the way we do business. Some of these changes have rendered many traditional practices inferior, or dare we say it, extinct.
Technically, a database is any meaningful organization of data. We use this organized data for different end goals and wide-ranging applications.
Small realtors or real estate agencies rarely have the luxury of services of a professional secretary. How do they manage multiple affluent clients – all with different requirements and in need of personalized service?
Now that half of the fiscal year is over, you’re probably in the stage of reviewing, maybe even updating the pipeline development methodology for your business.
Common data source for multiple teams
In today's cloud-centric environment, individual team members, irrespective of their departments, can have access to view and update information on a contact’s page. So no matter who is assisting your customer today, s/he will have all of his historical data at their fingertips.