The Perfect Pipedrive Alternative

Comparison of EngageBay with Pipedrive


Plan Type:





Enterprise plan only

  • Marketing Automation
  • Sales Automation
  • Service Automation
$ 99 /month
paid monthly

Plan Type:






  • Marketing Automation
  • Sales Automation
  • Service Automation
$ 99 /month
paid monthly

Built with love for growing companies

  • All-in-one CRM with email marketing and marketing automation.
  • Live chat and helpdesk available as an add-on module.
  • 360-degree view of all customer activities on a single platform.
  • Powerful landing pages and live chat software to convert visitors into customers.
  • Award-winning customer support to help you round the clock.
Trusted By Over 46000 Customers

How is EngageBay the best alternative to Pipedrive?

  • 1

    All-in-one CRM: EngageBay offers more contacts than any other Pipedrive alternative. Bring all your contacts to EngageBay and experience the power of a unified platform. We offer the best marketing, sales, and support software at unbeatable prices!

  • 2

    Multi-channel Engagement: Engage with and nurture prospects across multiple channels, including emails, SMS, phone, web, and social media.

  • 3

    Helpdesk and Live Chat: Get a powerful live chat software included with marketing and sales software. Pipedrive does not offer helpdesk support, and you need an expensive add-on for Live Chat.

  • 4

    Marketing and Sales Automation: Automate marketing and sales processes using our all-in-one automation software. Our visual drag-and-drop designer makes it easy to set up multi-step automation.

  • 5

    Landing Pages: Convert casual web visitors into paying customers. Try EngageBay’s landing page templates and customize them as you like, or code your own landing pages.

  • 6

    Advanced CRM: Streamline your sales processes and stay organized using our powerful CRM. Get access to cutting-edge sales features, including 2-way telephony, messaging, sales proposals, and 360-degree customer view.

  • 7

    Email Sequences: Nurture prospects by scheduling emails to be sent at regular intervals. Set up email templates and execution rules once and EngageBay will do the rest while you focus on more important tasks.

  • 8

    Sales Proposals: Send compelling proposals to your prospects straight from your CRM. Proposals are automatically saved to the customers’ records and can be retrieved for future references.

  • 9

    User Experience: Say goodbye to automation worries. EngageBay offers a seamless marketing automation experience, so even beginners can rock!

  • 10

    Built for growing companies: EngageBay is built with love for growing companies. All our pricing plans are tailor-made for small and growing businesses.

Marketing Expert from WebXpertos

I wanted to recommend EngageBay to all those small businesses out there that are looking to grow their businesses through a marketing and sales automation platform. We've been able to see a great adaption of our agency clients to the EngageBay platform and being able to leverage their digital marketing efforts.

free pipedrive alternative open source
true power of integrated platform 360-degree customer view

360 degree customer view

Since Pipedrive does not offer an integrated marketing, sales, and customer support platform, you cannot get a holistic 360-degree view of your customers. That changes when you move to EngageBay – our 360-degree view of customers pulls data from different modules and shows you a complete history of all interactions.

EngageBay’s unified software helps all the departments in your organization view customer records from one source of truth. Say goodbye to inter-team miscommunications and data inconsistencies.

best Pipedrive crm alternative
engagebay integrated live chat and helpdesk Integrated support tools – Live Chat and helpdesk

Integrated support tools – Live Chat and helpdesk

Turn your customers into delighted brand ambassadors using powerful support tools like helpdesk and Live Chat. Since these tools are integrated with the marketing and sales components, your support agents can get a complete 360-degree view of each customer – and offer exceptional customer service. Pipedrive does not offer helpdesk and ticketing tools.

best alternative of Pipedrive app
Free migration and onboarding engagebay Free migration and onboarding

Free migration and onboarding

EngageBay offers free migration and onboarding to help you move, set up, and get started quickly. Our dedicated account representatives will take you through the whole process and help you with the marketing and sales best practices to boost your business growth.

Pair stunning landing pages with your emails
Free migration and onboarding engagebay Pair stunning landing pages with your emails

Pair stunning landing pages with your emails

Pipedrive does not offer landing pages and requires an expensive add-on for web forms.

While the EngageBay platform is built for small businesses, our landing page designer is anything but small. In fact, it is even more powerful than our email designer. You can finally stop constructing your landing pages, and truly “design” them. The best part? You can use forms to capture leads and then nurture them through Drip campaigns.

EngageBay is the best Pipedrive Alternative

Get more power at a better price.

Feature by Feature Comparison with Pipedrive

EngageBay offers Marketing, Service (live chat and helpdesk), CRM (Customer Relationship Management) and Sales modules. Customers can buy them separately or as a single all-in-one suite. The all-in-one suite offers powerful insights and reports, reduces data inconsistencies and duplications, eliminates the need for multiple software, provides a holistic view of each customer across various departments – and saves a lot of time and money in the process.

Pipedrive does not offer full-fledged marketing and support modules. EngageBay, on the other hand, packs powerful sales and marketing functionality with a remarkably intuitive interface. With zero upfront cost and no training needed, EngageBay can be up and running in minutes!

Here is how EngageBay compares with Pipedrive at individual feature level.

CRM & Sales Enablement

Sales Enablement helps your sales team improve efficiency. Automating sales processes can save your agents hours every single day – so that they can focus on the most important task: selling.

While Pipedrive and EngageBay offer CRM and sales enablement, EngageBay offers an advanced CRM system to help you streamline sales processes and stay organized.

Access powerful sales features, including in-CRM telephony, SMS campaigns, gamification, drag-and-drop deal management, proposal tracking, and more. Share your calendar and let your prospects book appointments automatically – without the need for intervention.

Pipedrive EngageBay
Contacts and companies
Deal management
Task management
Sales workflow automation
Manage deals visually
Custom fields
Contact filters
360 degree contact view
Send proposals from CRM
Manage teams
Account based marketing
Appointment scheduling
Gamification and leaderboards
Services/Support module

Turn your customers into happy brand ambassadors using powerful integrated support tools like helpdesk and live chat. Since these tools are integrated with the marketing and sales components, your support agents can get a complete 360-degree view of each customer – and deliver customer happiness.

Pipedrive does not offer any helpdesk system, and you need an expensive add-on for live chat functionality. EngageBay on the other hand has it all at a much more affordable price – making it the perfect Pipedrive alternative.

Pipedrive EngageBay
Live Chat
Helpdesk and ticketing
Marketing Automation

Pipedrive is a sales automation software and hence does not offer advanced marketing automation features. With EngageBay, you can create multi-step and multi-channel marketing automation campaigns in minutes using a simple but powerful visual builder. EngageBay is the best Pipedrive alternative for marketing automation at an affordable price.

Pipedrive EngageBay
Multi-step campaigns
Multi-channel campaigns
Visual builder
SMS/Text marketing
Landing Pages
Web popups
Lists and Smart Lists
Social Suite
Email sequences
A/B Testing
Behavior-based marketing
Customer lifecycle marketing
Triggered campaigns
Web Analytics

While Pipedrive offers basic email metrics, you need to purchase an expensive add-on for tracking web visitors.

EngageBay offers real-time notifications on customer events, like opening an email, clicking on a link, or visiting web pages. You can also implement automations for events such as creating new tasks for your agents to place calls, adding tags for segmentation, and more.

EngageBay’s advanced analytics tools make it a wonderful Pipedrive alternative.

Pipedrive EngageBay
Email Tracking
Email open notifications
Link click notifications
Web visitor tracking
Triggers in automations
Engage web visitors and capture leads

EngageBay offers a powerful way to engage web visitors and capture leads. Create cool web popups and show them to your web visitors. Boost sales by letting your customers know about offers and discounts – at the right time.

Pipedrive offers lead generation tools as a separate add-on, adding to the already expensive pricing plans.

Pipedrive EngageBay
Visual popup builder
Personalized/Timed Pop-ups
Lead capture forms
Ready-to-use templates
Developer API

Both Pipedrive and EngageBay offers extensive API access to all the data points. EngageBay's API is available in Rest, Java, .NET, JavaScript, and PHP.

Pipedrive EngageBay
API Access

Reports are vital for businesses to monitor their growth. Pipedrive does not offer marketing metrics, customer support reports, or growth analytics – without which you can’t get a holistic picture of your company’s performance.

EngageBay’s holistic reporting module, on the other hand, offers deep, insightful, and recurring insights – making it the best alternative to Pipedrive.

Pipedrive EngageBay
Daily email reports
Sales reports
Email Campaign reports
Customer Service reports
Growth Analysis
Funnel Reports

Frequently Asked Questions - FAQs

  • I am on a low budget. What do I get for free on EngageBay?

    EngageBay’s Free Plan offers 1,000 branded emails at no cost so you have enough resources to leverage email marketing for growth in those early days.

    You also get a landing page.

    We also offer a plethora of tools to help you get started, including email marketing, autoresponders, email broadcasts, drip campaigns, helpdesk, and live chat.

    On the other hand, Pipedrive does not offer a free version. They only offer 14-day trial period.

  • Because you have different sections for marketing and sales teams, is there a possibility of mis-communication in the team?

    At EngageBay, we have identified mis-communication between the marketing and sales team as the biggest productivity killer.

    We divided the two sections as both teams perform a largely different set of tasks. A combined interface would create more complications and result in a steeper learning curve. At EngageBay, we like to keep things simple!

    Though we have different sections for marketing, sales, and customer service, the unified CRM ensures that everyone has access to the same data. This reduces and almost nullifies the effect of mis-communication between the teams.

  • Is EngageBay suitable for startups or small companies?

    EngageBay was founded by tech experts who understand that small business owners don’t have enough of a budget for marketing and customer support. We also know how important it is to successfully market your new company or small business.

    Your budget isn’t unlimited, nor is your time. By trying to learn and integrate several other programs or software into your current system, you waste time. That’s why EngageBay’s all-in-one suite offers marketing, sales, and customer support in a single package.

    We have aligned our pricing with the budgets of most growing companies. Our most expensive package, the Pro, costs less than $100/month. With this plan, you get priority support, account-based marketing, pro tools, thousands of emails, unlimited contacts, and unlimited web forms. We also professionally onboard you – absolutely free of charge!

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