How to Develop a Successful Customer Experience Strategy
Most companies struggle to find the answer to this simple question: “How do I differentiate myself from my competitors?” The key here is having a well-designed customer experience strategy. Businesses generally provide products with the same features...
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The Best Black Friday SaaS Deals For 2020
Like always, we are once again at that time of the year when everyone is waiting to loosen up and make the most of the rest of the year, and what a year this has been. The holiday season is upon us again and like we did over the last two years, we are pleased to bring...
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15 Creative Customer Engagement Strategies for Small Businesses
In the recent past, customer expectation has risen above a bare-bones experience. With different brands selling thousands of similar products and services, customers prefer companies that make them feel valued — and not just with discounts. Businesses today need to...
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EngageBay – #1 Sales Force Automation Software 2020: GetApp
There’s no denying the fact that this year – 2020 – has been one of the most controversial years in human history. The pandemic asserted itself over the human life form on Earth with devastating impact and turned almost everybody’s life around....
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EngageBay integrates with JotForm
As we have asserted in our earlier blogs announcing our newest integrations, the scope and importance of integration cannot ever be overstated. And this time, on popular request from many of the EngageBay users, we are pleased to announce that our newest integration...
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9 Best Marketing Automation Tools for Small Businesses in 2020
Let’s understand why we need marketing automation tools, especially for small business owners. So what do you spend your time on as a marketer? According to data from HubSpot, most marketers report having their days dominated by a series of routine tasks. They...
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Customer Service Skills: The Ultimate Guide to Developing Skills
For any business, the key to success is satisfied customers. And this is where customer service skills need special mention. Customer service plays a crucial role in shaping the customer’s expectations with your company. If you want to make your customers happy,...
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Customer Onboarding: Everything You Need to Know
When the customer is in the middle of the buying cycle, your primary focus is on nurturing leads using direct engagement and content marketing. However, once they convert into a paying customer, the engagement takes the form of the customer onboarding process. The...
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Is ConvertKit Too Expensive for Your Small Business?
You’re looking for an email marketing service that fits the limited budget of your small business or startup. Admittedly, this hasn’t been as easy to do as you thought it would be. One service you’re still contemplating using is ConvertKit, but is ConvertKit pricing...
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6 Ways to Identify Sales Opportunities and Close the Deal
As a salesperson, there are few feelings more exciting than identifying sales opportunities, closing deals, and making sales. Not only do you put more money in your pocket (or the pocket of your company), but you could bring in a new buying customer in the process....
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