Ticket Views with Free Customization

Custom ticket views for efficient customer service!

From identifying new opportunities to delivering customer happiness

Quick Actions from Ticket Views

Sorting tickets easily makes customer service more efficient. EngageBay also enables quick and bulk actions from Ticket Views. You need not switch dashboards or modules for carrying out different customer service actions. Use the Ticket Views and find the tickets you were looking for, and use quick actions to mark them all as resolved, or assign all or a few of them to certain support groups, or delete one or more of them. There is no limit to what you can do with EngageBay’s handy and free features.

Sorting Tickets Made Easy

Custom ticket views make sorting easy and quick. Use predefined ticket views from EngageBay or create your own custom ticket views for any number of conditions. Sort tickets for assigned + pending, unassigned + priority, product + pending, or any other combination of conditions.

Share your custom ticket views

EngageBay is designed to help you elevate your customer service without burning a hole in your pocket. As a business owner or manager, you may have new learnings to share with your sales and service teams. EngageBay enables you to easily save and share your custom ticket views so that all your support groups can get access to those tickets and resolve them faster. Share your custom ticket views and save time to boost your customer service.

HAPPY CUSTOMERS SHARE GREAT REVIEWS ON G2

Client Testimonials

"Engagebay works pretty well with my business. I was using ActiveCampaign but the costs were adding up quite quickly. I tried other platforms but the automation sequence offered by ActiveCampaign is not easy to find, until, I got Engagebay. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute."

Leonardo W.

Founder, Wolff Consultoria

"The software is easy to set up and implement. I feel EngageBay is quickly becoming a marketing automation competitor to the premium SAAS offerings. EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately."

Shawn L.

Marketing Manager, List Biological Laboratories, Inc

"A full-featured marketing platform. With this, you have all you need to get started and succeed. Having all in one platform make any marketer job much easier."

Santiago B.

Southern Europe Director, Triptease

"EngageBay has everything I need when it comes to managing customer relations and sales activities. The features I most frequently use are automation for sending emails, managing sales, and marketing automation. Plus, having a built-in live chat and help desk tool makes it really easy to engage with customers."

Hongkiat L.

Editor-in-chief