Customer experience is the foundation of every successful business. It’s so essential to a company’s growth it should be one of the top priorities.
This is more than just about dazzling your customers with smiling salespeople and offering great discounts.
Customer experience encompasses everything from the first time a prospect interacts with your business via your website, your social media handles, or your blog, to signing a contract with you and renewing it year after year.
Customers want more than just great products; they want to feel like they are important to you as well.
In this blog post, we have compiled a handful of inspiring quotes on customer experience from some of the top influencers in the world.
Take a look and share the ones you like best.
Exceptional customer service can make your customers feel involved and trust your brand.
According to the customer service survey conducted by Dimensional Research, 52% of customers are always willing to make an additional purchase from a company that offers good customer service.
Isn’t that thought-provoking?
Social media is not just about posting insightful content. The larger goal is to connect with the audience on a personal level.
Watch this video of Jay Baer by Emplifi, where he talks about how to be social on social media.
As per the customer experience survey (2018) by Gladly, 68% of customers say they’ll pay more for brands that offer great customer service.
Isn’t that something?
There’s no doubt you have a great customer service team if your customers refer your products or services to their peers, friends, and family.
Word-of-mouth not just helps in increasing your sales but is a major factor when it comes to enhancing your brand awareness and brand identity.
As per a customer service survey by Qualtric, consumers who label a company’s service “good” are more likely to recommend the company to others.
We hope that was a good collection of customer service quotes.
We have many other collections of quotes like this, so take a look:
- The Most Amazing and Actionable SEO Quotes
- 50+ Grant Cardone Quotes That Will Drive You To Success
- 40 Social Media Marketing Quotes for Today’s Business Environment
- The Best Quotes From Seth Godin, the Modern Marketing Guru
- 58 Thought Provoking Business Growth Quotes
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