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OpenCart Integration Overview

OpenCart is a free open source e-commerce platform for online merchants. OpenCart provides a professional and reliable foundation from which to build a successful online store. This foundation appeals to a wide variety of users; ranging from seasoned web developers looking for a user-friendly interface to use, to shop owners just launching their business online for the first time..

Getting Started with OpenCart Integration

  • Unzip the compressed EngageBay OpenCart plugin folder. Copy the files into root folder.
  • Login as admin and Go to Extensions->Extensions.
  • Choose Modules from Extension type.
  • Click on the Edit icon for EngageBay configuration.
  • Enter EngageBay username and password to connect with EngageBay.
  • Select configuration to sync customers, orders, web popups and save.

EngageBay-OpenCart Integration Features

Sync All Your Customer Data For Optimum Results

With the EngageBay-OpenCart integration, Each time that a customer is registered or when any customer information is updated in the store, the customer details are automatically synced to EngageBay as a contact. The default address used will be added as an address to EngageBay Contacts. Use the tag ‘openCart’ to identify the customers of your store in EngageBay.

Sync All Your Orders Data For Better Management

Every time that a customer places an order from your store, the order details are automatically synced as a contact note in EngageBay with the EngageBay-OpenCart integration. All the products purchased by a customer can be visible as tags or in the product section of an EngageBay contact.

Create Multiple CRM Users & Allot Specific Roles

With the EngageBay-OpenCart integration, the admin can create multiple CRM Users using that manage the leads assigned to them. Further, different User Roles can be assigned to different CRM User by the admin.

Create Custom Email Templates & Generate Lead Sources

With the EngageBay-OpenCart integration, the admin creates email templates and even the list of existing email templates.Additionally, there are various lead sources for which the customers can generate leads, such as, Abandoned Cart, Missing Orders, Contact Us and Wishlist.

Market From Within Your Store In-App

With the EngageBay-OpenCart integration, you can show your EngageBay web popups in your OpenCart store, and capture lead information to reflect directly in your CRM database.

Export All Data Into EngageBay CRM

With the EngageBay-OpenCart integration, you can Export your customers and order data into EngageBay with just a button click.By syncing all the data, you can access and manage your customers and order data information more efficiently.


Key Features

  • Manually sync customers to Zoho CRM
  • Sync product information from OpenCart to Zoho CRM
  • Sync order data from OpenCart to Zoho CRM

Shared data

Shared data improves platform capabilities.

OpenCart Data Data Flow EngageBay Data
Customers Contacts
Orders Deals
Products Products, Deal Tags

OpenCart Connects and Integrates with these EngageBay Features

Contacts Contact Activity Notes
BG Shape


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