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How Is EngageBay the Best Alternative to Agile CRM?

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Customize plans to suit your business needs

Unlike Agile CRM, customers can buy marketing, sales, and support modules separately or as a single all-in-one suite. Your choice!

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Powerful customer support features

EngageBay offers a powerful helpdesk and live chat software. With the power of service automation, your reps can improve resolution times, add canned responses to common queries, and so much more.

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Lead-generating site messages

Engage your web visitors by adding a human touch with site messages. Display the right message at the right time to capture leads.

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Manage teams efficiently

Manage your teams better with role management, hierarchies, team inboxes, automation, and visual performance dashboards. Gain deep insights into your team’s performance, and create a smooth-sailing work environment.

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Launch automated email sequences

Nurture prospects by scheduling emails to be sent at regular intervals. Set up email templates and execution rules once, and EngageBay will do the rest while you focus on more important tasks.

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Send compelling sales proposals

Send compelling proposals straight from your CRM to your prospects. Proposals are automatically saved to the customers’ records and can be retrieved for future reference.

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Built for small companies

EngageBay is built with love for small and medium businesses. All our pricing plans are transparent, affordable, and offer features that small businesses and startups need to grow.

Simplify Marketing, Sales, & Support with the best free
All-In-One CRM software

Free for 15 users No credit card required

Customer Reviews of Agile CRM

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Marketing Expert from WebXpertos

I wanted to recommend EngageBay to all those small businesses out there that are looking to grow their businesses through a marketing and sales automation platform. We've been able to see a great adaption of our agency clients to the EngageBay platform and being able to leverage their digital marketing efforts.

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HAPPY CUSTOMERS SHARE GREAT REVIEWS ON G2

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Client Testimonials

How Is EngageBay the Best Alternative to Agile CRM?

Get more power at a better price.

Feature by Feature Comparison with Agile CRM

EngageBay offers Marketing, Service (live chat and helpdesk), CRM (Customer Relationship Management) and Sales modules. Customers can buy them separately or as a single all-in-one suite. The all-in-one suite offers powerful insights and reports, reduces data inconsistencies and duplications, eliminates the need for multiple software, provides a holistic view of each customer across various departments – and saves a lot of time and money in the process.

EngageBay packs powerful sales and marketing functionality with a remarkably intuitive interface. With zero upfront cost and no training needed, EngageBay can be up and running in minutes!

We have the ultimate Agile CRM vs EngageBay comparison for you.

Marketing Automation

While both EngageBay and Agile CRM offer Marketing Automation functionality, EngageBay is simpler to use and offers more powerful marketing automation features at a similar price making it the best along all the alternatives to Agile CRM. With EngageBay, one can create multi-step and multi-channel marketing automation campaigns in minutes using a simple but powerful visual builder. EngageBay is the perfect Agile CRM alternative for marketing automation at an affordable price.

Agile CRM EngageBay
Auto responders
Multi-step campaigns
Multi-channel campaigns
Visual builder
Email sequences
Behavior based marketing
Customer life-cycle marketing
Triggered campaigns
Sales Enablement

Sales Enablement helps your sales team improve their efficiency. Automating sales processes save hours every day for each sales agent so they can focus on selling. Unlike Agile CRM, setting up automations is simple and does not need a lot of training. With the 360-degree contact view, you can store and monitor all customer activity from a single window – thus streamlining the sales process.

Share your calendar and let your prospects book appointments automatically – without the need for you to be involved.

Agile CRM EngageBay
Send proposals from CRM
Manage teams
Account based marketing
Email Personalization
Advanced
Services/Support Module

Turn your customers into happy brand ambassadors using powerful integrated support tools like helpdesk and live chat. Since these tools are integrated with the marketing and sales components, your support agents can get a complete 360-degree view of each customer, and deliver customer happiness

Agile CRM does not offer any live chat functionality although they have a basic helpdesk system. EngageBay on the other hand offers an advanced live chat system integrated with helpdesk software making it the best Agile CRM alternative.

Agile CRM EngageBay
Live chat
Helpdesk and ticketing
Basic
Advanced
Analytics

While Agile CRM provides web visitor analytics, they are fairly limited. EngageBay makes it simple to track your customers and their activities. In addition, EngageBay offers real-time notifications on customer events, like opening an email, clicking on a link, or visiting web pages. You can also implement automations for events such as creating new tasks for your agents to place calls, adding tags for segmentation, and more.

EngageBay’s advanced analytics tools make it a wonderful Agile CRM alternative.

Agile CRM EngageBay
Email tracking
Email open notifications
Link click notifications
Web visitor tracking
Basic
Advanced
Triggers in automations
Engage Web Visitors and Capture Leads

EngageBay offers a powerful way to engage web visitors and capture leads. Create cool web popups and show them to your web visitors. Boost sales by letting your customers know about offers and discounts – at the right time.

Agile CRM offers web engagement features, but the customization options are fairly limited. EngageBay, on the other hand, provides an advanced popup builder and a lot of personalization options.

Agile CRM EngageBay
Visual popup builder
Basic
Advanced
Personalized/Timed Pop-ups
Lead capture forms
Ready to use templates
Limited
Lot of options
Developer API

Both Agile CRM and EngageBay offer extensive API access to all the data points. EngageBay's API is available in Rest, Java, .NET, JavaScript, and PHP.

Agile CRM EngageBay
API Access
Reports

Reports are vital for businesses to monitor their growth. EngageBay’s holistic reporting module offers deep, insightful, and recurring insights – making it the best alternative to Agile CRM.

Agile CRM EngageBay
Daily email reports
Sales reports
Email Campaign reports
Advanced
E-Commerce reports
Growth analysis
Funnel reports

Simplify Marketing, Sales, & Support with the best free
All-In-One CRM software

Free for 15 users No credit card required

Our Integration Partners

Stay connected to your favorite apps using EngageBay’s integrations

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