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Our free Social CRM helps you view of all your contacts/leads and also every interaction you have ever had with them. So get a complete 360-degree view of all your contacts and companies from within a single frame. Get deeper customer insights and empower yourself and your team to sell better with our Social CRM. Forge stronger customer relationships to convert complete strangers into happy customers with EngageBay's social software.
Now receive and also make calls to your contact groups in your contacts list without ever leaving your CRM. Do away with errors such as misdialing, longer wait times and frequent call drops. EngageBay's Call Broadcast feature auto-dials numbers of your selected list of contacts on behalf of the agents as an intrinsic feature of the Social CRM software.
EngageBay's Social CRM brings in real-time data to provide invaluable insights into their preferences, likes, dislikes, etc. With the help of this information, all your teams (marketing, sales, support) may be empowered to deliver customized and tailor made services and resolution to possible issues instantly, thereby ensuring seamless, enhanced and consistent customer experience.