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Make calls from the EngageBay dashboard with a single click. Whether it's a standalone call or a set of calls to different contacts in succession, the auto-dialer makes it quick and easy for you.
Know who called when you couldn't be available to receive the call. Be notified about missed calls by receiving an automated alert each time that you miss a call.
A colleague has something important to convey during a call? The mute feature ensures that you can put the contact on hold any time you need to address something else during the call.
EngageBay's real-time call logs help you keep track of your communications and of those of your team members'. Have everybody stay accountable by referencing these logs.
Get regular email reports about the call activity of your team members and manage performance better, understand areas of improvement, and ensure everyone is on the job.