Simplify your marketing, sales, and support with the best free CRM software
All-in-one CRM: EngageBay offers more contacts than any other Pipedrive alternative. Bring all your contacts to EngageBay and experience the power of a unified platform. We offer the best marketing, sales, and support software at unbeatable prices!
Multi-Channel Customer Engagement: Engage with and nurture prospects across multiple channels, including emails, SMS, phone, web, and social media.
Helpdesk and Live Chat: Get a powerful live chat software included with the paid version.
Marketing and Sales Automation: Automate marketing and sales processes using our all-in-one automation software. Our visual drag-and-drop designer makes it easy to set up multi-step automation.
Landing Pages: Convert casual web visitors into paying customers. Try EngageBay’s landing page templates and customize them as you like, or code your own landing pages.
Advanced CRM: Streamline your sales processes and stay organized using our powerful CRM. Get access to cutting-edge sales features, including 2-way telephony, messaging, sales proposals, and 360-degree customer view.
Email Sequences: Nurture prospects by scheduling emails to be sent at regular intervals. Set up email templates and execution rules once and EngageBay will do the rest while you focus on more important tasks.
Sales Proposals: Send compelling proposals to your prospects straight from your CRM. Proposals are automatically saved to the customers’ records and can be retrieved for future references.
User Experience: Say goodbye to automation worries. EngageBay offers a seamless marketing automation experience, so even beginners can rock!
Built for growing companies: EngageBay is built with love for growing companies. All our pricing plans are tailor-made for small and growing businesses.This helps you improve customer relationships without burning through your budget.
EngageBay offers the best of marketing, sales, and support software at a price no one can match. We offer the highest number of contacts/subscribers compared to any of the competition. Bring all your contacts into EngageBay and experience the power of a unified platform .
Signup now & get a FREE onboarding session worth $1,199
EngageBay offers better features than Zendesk at a more attractive price. Get access to sales pipelines, appointment scheduling, account-based marketing, leaderboards, in-CRM telephony, and customized reporting. Leverage these features and convert unconvinced prospects into paying customers.
At EngageBay, we have monthly and annual payments for all plans. You can try out any plan for as many months as you like, before you pay for the full year. No need to hastily buy an annual plan and then regret wasting your money. If you’re unhappy with the platform, you can cancel anytime – this is another way EngageBay is friendly for small businesses!
EngageBay offers a powerful sales and CRM solution modules so that you can buy it separately or as an all-in-one solution. With 50+ features, you can streamline your sales process and close deals faster.
Though Zendesk Sell is an excellent sales platform, EngageBay offers more features at a lower price. EngageBay packs in powerful sales functionality with a remarkably intuitive interface. With zero upfront costs and no training required, it's up and running in minutes!
Here is how EngageBay compares with Zendesk feature by feature.
Both Zendesk Sell and EngageBay offer powerful sales features to help you convert prospects into customers. That said, EngageBay offers advanced features, including conversational inboxes and account-based marketing – making it one of the best Zendesk alternatives.
Placing and receiving calls are vital aspects of sales. Both Zendesk and EngageBay offer powerful tools to help you stay on top of your calls.
At the heart of sales and support lies the CRM. To fully understand your customers so that you can offer value, you need a comprehensive CRM solution that offers a complete view.
EngageBay offers more features to help you understand your customers on a deeper level – making it the best alternative to Zendesk..stand-out-text
You need to quantify your success (and failure) rates – this helps you find ways to improve and scale your business. EngageBay offers powerful analytical tools and an intuitive dashboard for deeper insights.
Manage all your social media accounts – Facebook, Twitter, Instagram, and LinkedIn – right from EngageBay. EngageBay’s Social Suite lets you schedule your posts smartly and analyze audience trends using social listening. Zendesk Sell does not offer social media management – making EngageBay the perfect alternative.
Unlike Zendesk, EngageBay offers free customer support software when you choose a paid plan. Customer-centric businesses are vital for long-term customer satisfaction and business success, and EngageBay’s support tools offer just that.
Zendesk offers a separate customer support solution, but you have to pay separately and quite a lot.
Reports are vital for businesses to monitor their growth. EngageBay’s holistic reporting module offers deep, insightful, and recurring insights – making it the best alternative to Zendesk for small business owners.
While EngageBay’s CRM & Sales enablement software can take you miles ahead of your competitors, there’s something even more powerful: an All-in-One solution.
To truly deliver customer happiness, you need to align marketing, sales, and customer support under one view. EngageBay’s all-in-one marketing, sales, and customer support solution does precisely that.
Zendesk does not offer a unified CRM solution, without which you cannot have a complete view of your customers.
Even after you pay a hefty price for Zendesk, you don’t get the powerful marketing tools that EngageBay offers. EngageBay integrates all the tools seamlessly so that everything works as a single entity.
Move to EngageBay and save 2.5X the costs!
Zendesk Sell Enterprise:
Zendesk Suite Enterprise:
Zendesk Sell+Zendesk Suite:
EngageBay Sales & CRM Pro:
EngageBay all-in-one Pro:
EngageBay’s Free Plan offers 1,000 branded emails a month at no cost. So you have enough resources to leverage email marketing for growth in those early days.
You also get a landing page.
Zendesk does not offer any free plan. All you get is a 14-day free trial on their premium plans, making EngageBay the best Zendesk competitor for small businesses.
If you go with Zendesk, you have to dish out a whopping $199/month for their Enterprise plan, and even then, you may miss out on powerful features. For a team with multiple users, this cost can shoot up and drain your budget.
In contrast, EngageBay offers:
You can also get EngageBay’s unified marketing, sales, and customer support software for under $100 – reducing overall costs while improving functionality. Zendesk, on the other hand, does not offer an all-in-one plan.
For more details, check our pricing page.
EngageBay understands the budget constraints for small businesses.
Our ‘Sales & CRM’ Basic plan starts from $11.69/month for annual billing and $12.99/month for monthly billing.
Need more features? Our Growth plan offers more features for less than $30 per month. If you need all the features, you can go for the Pro plan, which costs only $59.99 per month.
Your budget isn’t unlimited, nor is your time. By trying to learn and integrate several other programs or software into your current system, you waste time.
Our founders are owners of startups and small businesses just like you. We understand that money is tight in those early days. We also know how important it is to market your new company successfully.
That’s why we’re here. EngageBay is made for small businesses that need all the marketing features of Zendesk but without the hefty price tag.
We have aligned our pricing with the budgets of most growing companies. Our most expensive package, the Pro plan, costs less than $60 a month. With this plan, you get priority support, account-based marketing, thousands of contacts and emails, sales automation, and in-CRM telephony.
You also get free customer service software included with paid plans. The help desk software includes customer interaction management, knowledge base, customer support team hierarchy, customer interaction automation, ticket management, canned responses, and live chat.