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Save time with canned responses for all similar service queries. EngageBay lets you save your email and message responses as ‘canned’ for later use, so you need not write the same message every time you get the same query. Boost your customer service efficiency and sell more in less time.
EngageBay is designed to enhance business productivity. With canned responses, you can save time and personalize your responses to customer queries, and this can be automated too. Use EngageBay automation features and set triggers for the software to send out personalized, canned responses. Define conditions such as ticket status, ticket number, source of ticket or customer query, keywords in customer query, etc., and let EngageBay respond immediately.