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JustCall Integration Overview

Experience streamlined communication with the EngageBay - JustCall integration. Make and receive calls and SMS directly within EngageBay CRM, tailored for managing interactions with contacts, companies, tasks, deals, and workflows. This integration helps sales and support teams maintain a focused view of customer communications, ensuring all actions are logged and accessible for informed decision-making.

With the EngageBay - JustCall integration, you can:

  • Handle calls/SMS for CRM entities in one platform.
  • Personalize responses with detailed communication history.
  • Concisely log interactions with timestamps and outcomes.
  • Automate logging to enhance productivity and focus.

EngageBay-JustCall Integration Features

Call and SMS Logging for Targeted CRM Entities

Automatically log call and SMS activities related to contacts, companies, tasks, deals, and automations in EngageBay CRM, ensuring a focused and comprehensive record of communications.

Feature1
Direct Calling and Messaging

Initiate calls and send SMS directly from EngageBay CRM by clicking on a contact or company's phone number, streamlining communication without the need for manual input or platform switching.

Feature2
Focused Contact Synchronization

Maintain up-to-date contact information between EngageBay CRM and JustCall, with a special focus on ensuring seamless communication records for contacts, companies, tasks, deals, and workflows.

Feature3
Tailored Call Analytics and Reporting

Access specific call and SMS analytics related to your CRM entities, enabling precise tracking of communication metrics such as response rates and conversion rates within the context of contacts, companies, tasks, deals, and workflows. Gain valuable insights to refine your communication strategies and enhance team performance.

Feature4

JustCall connects and integrates with these EngageBay features

CRM
Calling Contact Activity Tasks Deals SMS
Marketing
Workflows Contact Activity SMS
Sales
Contact & company insights
Service
Calling Ticketing
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