The integration between EngageBay and VivaConnect brings together sophisticated customer relationship management with the strategic use of mobile marketing and communication. However, it's important to note that this integration's functionality is specifically tailored for sending SMS messages via VivaConnect from selected modules within EngageBay. This includes Contacts, Companies, Deals, Tasks, and through automations or workflows, thus focusing on enhancing customer engagement and conversion rates with targeted communication.
Ensure your customer information remains synchronized between EngageBay CRM and VivaConnect. This feature is specifically designed to support accurate and current data for SMS communications.
Utilize EngageBay CRM’s automation tools in conjunction with VivaConnect's messaging capabilities to craft and dispatch personalized mobile marketing campaigns directly to your customers' mobile devices.
Track SMS communications effectively within EngageBay CRM for a detailed overview of customer interactions, allowing for strategic follow-ups and engagement.
Employ EngageBay CRM to pinpoint specific customer segments for your mobile marketing campaigns, utilizing VivaConnect to deliver these targeted messages directly, thus enhancing the impact of your marketing initiatives.
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