EngageBay - VivaConnect integration

VivaConnect Integration Overview

The integration between EngageBay and VivaConnect brings together sophisticated customer relationship management with the strategic use of mobile marketing and communication. However, it's important to note that this integration's functionality is specifically tailored for sending SMS messages via VivaConnect from selected modules within EngageBay. This includes Contacts, Companies, Deals, Tasks, and through automations or workflows, thus focusing on enhancing customer engagement and conversion rates with targeted communication.

With the EngageBay - VivaConnect integration, you can:

Efficiently organize and access customer data.
Bolster customer engagement through SMS-based mobile marketing.
Automate communications workflows, focusing on SMS messaging.
Monitor and assess customer interactions for refined strategies.
Elevate conversion rates with direct mobile messaging.
Foster customer satisfaction and loyalty with streamlined communication.

EngageBay-VivaConnect Integration Features

Selective Contact Synchronization

Ensure your customer information remains synchronized between EngageBay CRM and VivaConnect. This feature is specifically designed to support accurate and current data for SMS communications.

Focused Mobile Marketing Automation

Utilize EngageBay CRM’s automation tools in conjunction with VivaConnect's messaging capabilities to craft and dispatch personalized mobile marketing campaigns directly to your customers' mobile devices.

Dedicated Communication Tracking

Track SMS communications effectively within EngageBay CRM for a detailed overview of customer interactions, allowing for strategic follow-ups and engagement.

Precision-Targeted Mobile Campaigns

Employ EngageBay CRM to pinpoint specific customer segments for your mobile marketing campaigns, utilizing VivaConnect to deliver these targeted messages directly, thus enhancing the impact of your marketing initiatives.

VivaConnect connects and integrates with these EngageBay features

CRM

Contact Management Contact Activity

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Client Testimonials

"Engagebay works pretty well with my business. I was using ActiveCampaign but the costs were adding up quite quickly. I tried other platforms but the automation sequence offered by ActiveCampaign is not easy to find, until, I got Engagebay. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute."

Leonardo W.

Founder, Wolff Consultoria

"The software is easy to set up and implement. I feel EngageBay is quickly becoming a marketing automation competitor to the premium SAAS offerings. EngageBay's customer support has been very responsive and helped me resolve an implementation issue almost immediately."

Shawn L.

Marketing Manager, List Biological Laboratories, Inc

"A full-featured marketing platform. With this, you have all you need to get started and succeed. Having all in one platform make any marketer job much easier."

Santiago B.

Southern Europe Director, Triptease

"EngageBay has everything I need when it comes to managing customer relations and sales activities. The features I most frequently use are automation for sending emails, managing sales, and marketing automation. Plus, having a built-in live chat and help desk tool makes it really easy to engage with customers."