EngageBay offers more contacts than Capsule CRM. Bring all your contacts to EngageBay and experience the power of a unified platform. We offer the best marketing, sales, and support software at unbeatable prices!
Invest in an All-in-One growth software powering your marketing, sales, and support teams. Say goodbye to data silos and hello to great customer experience across teams.
Be where your customers are. EngageBay’s omnichannel marketing allows your customers to seamlessly transition to different channels along the customer journey without missing a beat.
EngageBay offers powerful helpdesk and live chat features in the marketing and sales software. You don’t get this with Capsule CRM
Automate marketing and sales processes using our all-in-one automation software. Our visual drag-and-drop designer makes it easy to set up multi-step automation.
Convert casual web visitors into paying customers. Try EngageBay’s landing page templates and customize them as you like, or code your own landing pages.
Streamline your sales processes and stay organized using our powerful CRM. Get access to cutting-edge sales features, including 2-way telephony, messaging, sales proposals, and 360-degree customer view.
Nurture prospects by scheduling emails to be sent at regular intervals. Set up email templates and execution rules once, and EngageBay will do the rest while you focus on more important tasks.
Send compelling proposals straight from your CRM to your prospects. Proposals are automatically saved to the customers’ records and can be retrieved for future reference.
Say goodbye to automation worries. EngageBay offers a powerful and seamless marketing automation experience.
EngageBay is built with love for small and medium businesses. All our pricing plans transparent, affordable, and offer features that small businesses and startups need to grow.
I wanted to recommend EngageBay to all those small businesses out there that are looking to grow their businesses through a marketing and sales automation platform. We've been able to see a great adaption of our agency clients to the EngageBay platform and being able to leverage their digital marketing efforts.
From identifying new opportunities to delivering customer happiness
EngageBay is an all-in-one platform that offers sales, marketing, and service automation at an affordable price. EngageBay also allows you to choose the features you wish to use based on your business needs. Our affordable pricing makes EngageBay the most sought-after solution for small and growing businesses – and is the best alternative to Capsule CRM.
EngageBay’s 360-degree view of customers pulls data from different modules and shows you a complete history of all interactions. Our unified software helps all the departments in your organization view customer records from one source of truth. Say goodbye to inter-team miscommunications and data inconsistencies.
EngageBay offers an advanced CRM system to help you streamline sales processes and stay organized. The CRM is simple to use and works for teams of all sizes. Use our Teams feature to divide your sales teams into groups. Get a holistic view of your team’s performance using Key Performance Indicators and other metrics. Access powerful sales features, including in-CRM telephony, SMS campaigns, proposal tracking, and more.
Turn your customers into delighted brand ambassadors using powerful support tools like helpdesk and Live Chat. Since these tools are integrated with the marketing and sales components, your support agents can get a complete 360-degree view of each customer – and offer exceptional customer service. Capsule CRM does not offer helpdesk and ticketing tools.
EngageBay offers an advanced reporting module with deep and meaningful insights into your marketing and sales processes. Reporting in EngageBay is one of the best in the industry – making EngageBay a great alternative to Capsule CRM.
EngageBay offers free migratEngageBay provides free migration and onboarding to help you achieve your marketing and sales goals. Our dedicated account representatives will provide you with the marketing and sales best practices to boost your business growth.ion and onboarding to help you move, set up, and get started quickly. Our dedicated account representatives will take you through the whole process and help you with the marketing and sales best practices to boost your business growth.
EngageBay offers a full-scale marketing solution through a single platform. You can grow your list, stay connected with your subscribers, and drive more sales. Along the way, you will be assisted by marketing automation triggers. Once programmed, these triggers are designed to automatically carry out tasks in the background.
EngageBay takes customer interaction to a whole new level with its telephony and messaging features. Make and receive calls/text messages quickly within EngageBay. Adding call notes helps you keep track of past conversations with your clients.
EngageBay also lets you record important calls so that you don't miss out on vital information from your customers. This makes EngageBay the best Capsule CRM alternative.
EngageBay is an all-in-one platform that offers sales, marketing, and service automation at an affordable price.
Our affordable pricing makes EngageBay the most sought-after solution for small businesses – and offers higher value for money than Capsule CRM.
EngageBay offers Marketing, Service (live chat and helpdesk), CRM (Customer Relationship Management) and Sales modules. Customers can buy them separately or as a single all-in-one suite. The all-in-one suite offers powerful insights and reports, reduces data inconsistencies and duplications, eliminates the need for multiple software, provides a holistic view of each customer across various departments – and saves a lot of time and money in the process.
EngageBay packs powerful sales and marketing functionality with a remarkably intuitive interface. With zero upfront cost and no training needed, EngageBay can be up and running in minutes!
We have the ultimate Capsule CRM vs EngageBay comparison for you.
Sales Enablement helps your sales team improve efficiency. Automating sales processes can save your agents hours every single day – so they can focus on the most important task: selling.
While Capsule CRM and EngageBay both offer CRM and sales enablement, EngageBay offers an advanced CRM system to help you streamline sales processes and stay organized. Access powerful sales features, including in-CRM telephony, SMS campaigns, gamification, drag-and-drop deal management, proposal tracking, and more.
With the 360-degree contact view, you can store and monitor all customer activity from a single window – thus streamlining the sales process.
Share your calendar and let your prospects book appointments automatically – without the need for intervention.
Turn your customers into happy brand ambassadors using powerful integrated support tools like helpdesk and live chat. Since these tools are integrated with the marketing and sales components, your support agents can get a complete 360-degree view of each customer – and deliver customer happiness.
Capsule CRM does not offer live chat and helpdesk features.
EngageBay offers powerful marketing automation features to help your marketing and sales teams engage and nurture your prospects. With EngageBay, you can create multi-step and multi-channel marketing automation campaigns in minutes using a simple but powerful visual builder. EngageBay is the best Capsule CRM alternative for marketing automation at an affordable price.
Note: Capsule CRM integrates with Transpond, a sister email marketing tool with marketing automation, campaigns, and other marketing features (separate pricing).
EngageBay offers real-time notifications on customer events, like opening an email, clicking on a link, or visiting web pages. You can also implement automations for events, such as creating new tasks for your agents to place calls, adding tags for segmentation, and more
EngageBay’s advanced analytics tools make it a wonderful Capsule CRM alternative.
EngageBay offers a powerful way to engage web visitors and capture leads. Create cool web popups and show them to your web visitors. Boost sales by letting your customers know about offers and discounts – at the right time.
Capsule CRM does not offer web engagement features.
Both Capsule CRM and EngageBay offer extensive API access to all the data points. EngageBay's API is available in Rest, Java, .NET, JavaScript, and PHP.
Reports are vital for businesses to monitor their growth. Capsule CRM does not offer customer support reports – without which you can’t get a holistic picture of your company’s performance.
EngageBay’s holistic reporting module, on the other hand, offers deep, insightful, and recurring insights – making it the best alternative to Capsule CRM.
Stay connected to your favorite apps using EngageBay’s integrations
One platform for all your Marketing, Sales, and Support teams.
