Contacts: EngageBay offers the highest number of contacts/subscribers than any of our competitors. Bring all your contacts into EngageBay and experience the power of a unified platform. We offer the best of marketing, sales, and support software at a price no one can match.
All-in-One growth software: Invest in an All-in-One growth software powering your marketing, sales and support teams. Say goodbye to data silos and hello to great customer experience across teams.
Multi-channel engagement: Engage and nurture your prospects across multiple channels including email, SMS/text, twitter and other social channels.
Marketing and sales automation: Automate your marketing and sales processes using our sales and marketing automation software. Our visual drag and drop designer makes it so easy to automate.
Landing Pages: Convert your casual web visitors into happy customers using beautiful and converting landing pages.
Advanced CRM: Streamline your sales processes and stay organized using our powerful CRM. Get access to cutting-edge sales features like 2-way telephony and messaging, sales proposals and more.
Email sequences: Nurture your prospects by scheduling emails to be sent at regular intervals. Setup email templates and execution rules once and EngageBay will do the rest while you can focus on other things.
Sales Proposals: Send compelling proposals to your prospects straight from your CRM. Proposals become a part of the customer record for all future references.
User experience: Say goodbye to automation worries. EngageBay provides the most seamless sales and marketing automation experience.
Built for growing companies: EngageBay is built with love for growing companies. All our pricing plans are tailor-made for small and growing businesses.
I wanted to recommend EngageBay to all those small businesses out there that are looking to grow their businesses through a marketing and sales automation platform. We've been able to see a great adaption of our agency clients to the EngageBay platform and being able to leverage their digital marketing efforts.
In Capsule CRM, a contact is nothing but means to an end. Sales teams often have to dig through the tool to find details about a single customer. That ends with EngageBay - our 360 degree view of every customer pulls data from different modules. It shows you the complete history of interactions with that customer.
Get a 360 degree customer view of every customer across marketing, sales and support departments in one unified platform. It helps all the departments in your organization view the customer record from one source of truth. Say goodbye to miscommunications and data spread in silos across departments and tools.
Happy customers are the most important brand ambassadors any business could ever have! Turn your customers to delighted brand ambassadors using powerful support tools like helpdesk and live chat. Since these tools are integrated with the marketing and sales components, your support agents can get a complete 360 degree view of the customer to support better.
EngageBay provides free migration and onboarding to help you achieve your marketing and sales goals. Our dedicated account representatives will provide you with the marketing and sales best practices to boost your business growth.
EngageBay takes customer interaction to a whole new level with its telephony and messaging features. Make and receive calls/text messages with a single click straight from EngageBay. Adding call notes will help you keep track of past conversations you had with your clients. EngageBay also lets you record important calls so that you don't miss out on needed information from your customers. EngageBay is hence the best Mailchimp alternative.
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EngageBay offers Marketing, Service (live chat and helpdesk), CRM (Customer Relationship Management) and Sales modules. Customers can buy them separately or as a single all-in-one suite. All-in-one suite saves a lot of money and time, provides better insights, better reporting, reduced data inconsistencies, eliminates the need for complex integrations and data duplications while providing a holistic view of the customer across the departments.
Capsule CRM offers CRM only and nothing else. EngageBay packs powerful sales and CRM functionality with a remarkably intuitive interface. With zero upfront costs and no training required, it's up and running in minutes!
Here is how EngageBay compares with Capsule CRM at individual feature level.
Sales Enablement helps your sales team improve efficiency. Automating sales processes save hours every day for each sales agent so they can focus on selling.
While Capsule CRM and EngageBay offer CRM and sales enablement, EngageBay provides several advanced CRM features like 360 degree contact view, proposal tracking, appointment scheduling, gamification and more to help you streamline sales processes and stay organized.
With 360 degree contact view, store and monitor every activity of the customer in one place in your CRM. This helps all your sales team members be updated on every customer instantly.
Send your sales proposals and track them from the CRM.
Let your prospects book appointments with your sales team members using the online calendar eliminating the human intervention.
EngageBay has an integrated service module to help growing companies deliver world class support and turn visitors to delighted customers. In the current age, delighted customers are the best brand ambassadors and marketers for your business.
Capsule CRM does not offer any live chat functionality or a helpdesk system. EngageBay on the other hand offers an advanced live chat system integrated with helpdesk software making it the obvious choice for an Capsule CRM alternative.
EngageBay offers powerful marketing automation features to help your marketing and sales teams engage and nurture your prospects. Automate your marketing and sales processes and grow your revenue substantially. With EngageBay, you can create multi-step and multi-channel marketing automation campaigns in minutes using a simple but powerful visual builder. EngageBay is the best Capsule CRM alternative at an affordable price.
EngageBay makes it simple to track your customers and their activities. EngageBay provides real-time notifications on customer events like opening an email, clicking a link or visiting your web pages. You can create automations on such events like creating a task for your agent to call or email the customer, add a tag for better customer segmentation or more.
The advanced analytics part of EngageBay makes it a perfect Capsule CRM alternative.
EngageBay provides a powerful way to engage web visitors and capture leads. Create cool web popups and show them to your web visitors at the right time. Boost sales by showing offers, discounts at the right time.
Capsule CRM does not offer any web engagement features at all. EngageBay provides advanced popup builder and a lot of personalization options.
Reports are the most critical for any business to monitor growth. When compared to Capsule CRM, EngageBay has a holistic reporting module to provide you with deep and meaningful insights. Capsule CRM does not provide reporting around forms, landing pages and critical sales and services modules. All these will not help you get an overall picture of the efficiency of your marketing and sales processes. On the otherhand, EngageBay provides you lot of data points and key metrics across all the departments - marketing, sales and customer service making it the perfect alternative to Capsule CRM.