The EngageBay–Gupshup WhatsApp integration powers real-time, two-way messaging directly inside your CRM. Every text—whether a bulk blast, automated campaign, or live customer chat—syncs into EngageBay for complete visibility. Switch from personal replies to mass broadcasts in seconds, without leaving your dashboard.
Launch Gupshup WhatsApp/SMS campaigns instantly with a single tap—ideal for prospecting or time-sensitive promotions.
Keep every inbound and outbound message in one CRM view. Reps see the full conversation history without jumping between tools.
Write once, reach everyone. From product launches to event reminders, engage entire contact lists with no manual effort.
Send personalized or mass WhatsApp messages to segments or your full audience—delivered at lightning speed.
Track every status update—sent, delivered, read, or failed—inside a live feed that’s searchable and follow-up ready.
Automate WhatsApp messaging with workflows triggered by user actions, like sign-ups, clicks, or pipeline progress.
Reply directly inside EngageBay with two-way Gupshup WhatsApp messaging. Keep chats unified with emails, tickets, and live chat.
No more switching between systems or entering data twice
View retail and CRM data together for a complete customer picture
Respond faster than email or phone.
Run promotions and reminders for entire segments at once.
Monitor every message and campaign in one unified timeline.
Automate follow-ups so your team focuses on closing deals.
Deliver instant, personal, and contextual support.
Easily integrate EngageBay with the tools you already love.
One platform for all your Marketing, Sales, and Support teams.
