EngageBay offers the best of marketing, sales, and support software at a price no one can match. We offer the highest number of contacts/subscribers than any of our competitors. Bring all your contacts into EngageBay and experience the power of a unified platform.
I wanted to recommend EngageBay to all those small businesses out there that are looking to grow their businesses through a marketing and sales automation platform. We've been able to see a great adaption of our agency clients to the EngageBay platform and being able to leverage their digital marketing efforts.
EngageBay lets you access all the information about your customer from a single contact page. From their daily activity to their social media profiles, lead score, tasks, and deals. Every activity and interaction with the customer is updated on the timeline and makes it easy for future references. Create events or tasks, add tags, notes, make calls, send emails - everything from a single contact page.
EngageBay automates your helpdesk ticketing and lets you define ticket priorities and set their status. Your customers can create a support ticket by emailing and you can organize all your support tickets and issues in one place. Personalized views let agents see their queue based on ticket status, assignee, group, or other conditions.