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Simplify your marketing, sales, and support with the best free CRM software
Don't just stick to one channel. Transform customer service by letting your customers choose the channels through which they want to connect with you. Engagebay's omnichannel approach brings your customers closer through email, phone, live chat, social media, and web forms.
Serve customers on the go! With EngageBay's easy-to-use Android and iOS applications, your agents can accept, solve, and close customer issues on-field. Assign customer requests to on-field agents as soon as a ticket is raised based on geographical location and schedule meetings on-the-go.
With autoresponders, canned responses, chatbots, and FAQs, help your customers with comprehensive service - and enhance the experience at low cost. Your customers don't have to wait in a virtual queue anymore, and your service agents can focus on more urgent tasks.