From identifying new opportunities to delivering customer happiness
Our free sales CRM software gives you a complete view of every interaction you have ever had with your leads. Maintain and organize all the contacts and companies in one place. Gain deep customer insights to sell better. Build stronger customer relationships to convert quickly and smoothly with EngageBay's sales CRM.
Let your sales agents deliver perfectly every time on every call using EngageBay Call Scripts. These scripts help them in nurturing the lead and also ensure that they never fall short of words in a conversation. Rely on the best sales CRM for maximum customer satisfaction.
Streamline the sales processes by creating tasks and add tasks automatically when a lead is assigned to the agent. Each sales agent can publish his individual calendar or a team calendar so prospects can schedule appointments automatically without any manual intervention. The calendar stays full automatically so the team can focus exclusively on sales. EngageBay's complete CRM for Sales has your back at all times.
Receive and make calls to your contacts without ever leaving your CRM. Eliminate various call constraints like misdialing, excessive wait time and call drops. Call Broadcast auto-dials numbers pertaining to a selected list of contacts on behalf of the agents as a smooth feature of your free CRM software for Sales.
Automate your marketing and sales funnel in minutes using our advanced sales automation tool.Nurture your contacts and increase engagement instantly. Send newsletters to your customers. Measure email opens, clicks and other important metrics in a jiffy. Personalize the engagement based on the customer's behavior. EngageBay's Sales CRM tool takes care of your routine operations while your sales team can focus on the real job.
Track every metric of customer behavior and get insights into pages read, time spent per page and lots more. Use our powerful email tracker to keep track of your prospect's actions. Be notified when someone opens an email or clicks a link in the email. EngageBay's breakthrough sales CRM software has it all.
Gamify your sales processes in simple steps in our free sales CRM. Keep your entire sales team motivated and focused by publishing leaderboards and rewarding the winners. Use goal-setting, self-reflection and feedback to drive the sales behaviors you need and the overall sales performance excellence.
Create customized reports using different criteria and generate metrics needed to improve the performance of your sales team. With EngageBay, you have the best sales CRM to understand how your sales reps are engaging with your customers. Use our custom reportingand monitor in real-time how your teams are performing against the goals you’ve set.
Stop paying thousands of dollars to dozens of marketing, sales, and support software. Experience the world's most affordable, unified software. EngageBay's all-in-one CRM software is the most comprehensive solution for your business.
Data is definitely the new oil. For sales, it is no different. Analysis of prospects' data is crucial in order to know their intent, score them accordingly, and identify new opportunities.
It is crucial for your sales software to save previous reports of sales activity. This will allow your sales team members to keep track of past sales activity and easily reconcile accounts.
Every interaction that your team has had with your customers, right from enquiry or placing of an order until deal closure should be easily accessible in your sales software.
The ability to manage and update inventory efficiently is another very important feature of your sales software. This helps your sales team stay ahead of the customers and minimize shortage and its associated costs.
Your sales software should enable a holistic view of prospects both at the macro and micro levels, to create personalized sales approaches. Filtering of prospects based on demographic data is a key feature that EngageBay offers for free, but most Sales CRM platforms do not.
For a sales CRM software to drive results, it must receive data from all the units of the company. Your sales CRM software should integrate with other platforms seamlessly. EngageBay is a holistic CRM sales software with sales, marketing, social media and support hubs all integrated into one powerful platform.
Any sales software without a high level of security is a formula for disaster. Security must be an integral part of a sales CRM software, as it handles a high volume of sensitive customer info. EngageBay has you covered on this front, so you can add any information about your contacts without worrying about data leaks.
A complex software does not make for good user experience. Your sales team members are not techies. If they need to spend hours learning the software, the productivity suffers. EngageBay has an intuitive and user-friendly UI, and a ready support team to help out users 24/7.
From automating the customer support process to managing his inventory more effectively, Shawn, a marketing manager, found that EngageBay was an extremely valuable tool in helping him grow his business. Watch this video to learn about how EngageBay became the perfect solution for all of Shawn’s business problems.
Technically, a database is any meaningful organization of data. We use this organized data for different end goals and wide-ranging applications. For example, for any business to serve the right customers effectively, it needs something more than just a list of their emails and phone numbers. It needs their location, their gender, what they do, how much they earn, etc.
What would you say is the front force that drives any business ahead? The revenue? The sales! And that is precisely why you need a sales CRM too. However, before we start with the nitty-gritty of this topic, let us understand a CRM platform first.
What, in your opinion, has the biggest role in business sustenance over the years? You would think it’s a synced effort between all the departments – marketing, sales, HR, admin, etc, etc. However, if we asked you to pick just one, which one would you? Money!
Are you wondering whether it is time for you to take a giant leap and invest in a CRM? However, you are not sure about the CRM process and all the complexities? Read this article to know everything there is to know about CRM processes.
In using customer relationship management or CRM software, you feel like you have a fairly good grasp on the satisfaction and buying behaviors of your customers. You may even decide to augment your CRM software with social CRM, also known as SCRM. Like SCRM, there’s a way to make your current CRM software even better and more rewarding for your company. That is through implementing the tool(s) that you get with a customer lifecycle management or CLM system.
The customer is KING and your relationship with them is important to drive your business growth, prosperity and success. As you grow, your customers grow as well. Hence, a well -designed CRM (Customer Relationship Management) system is very important for any entrepreneur to manage things well. Data states that 91% of businesses with more than 11 employees use CRM software. A successful CRM implementation has various aspects to it which we will discuss in detail here.
Most organizations today rely on a sophisticated Customer Relationship Management (CRM) solution to structure their orders and revenue.
Don’t you wish more of your customers would stay with you for long? Are you looking for customer retention strategies to increase your retention rate?
Sales CRM is a cloud Based Saas solution to help businesses automate and manage their sales activities. Sales CRM can help you communicate with and nurture your leads so they trust you enough to invest in your product.
CRM software equips you with a slew of metrics that helps you interact better with the customer and foster trust leading to faster sales closure. Constant measuring and re-measuring of the progress of your sales enables actionable insights that will lead you to your sales goals. Sales CRM also helps track and coordinate the processes between the various business departments such as pre sales, sales and marketing.
Sales CRM helps your business automate all round sales-related operations. Some uses of Sales CRM are:
It is not possible to build a loyal customer without developing meaningful relationships. Sales CRM saves precious time for your sales team members by automating routine administrative and data analysis tasks, and allowing them to focus more on engaging leads.
There are multiple benefits of implementing a powerful, easy-to-use CRM system for your business. It is a fact that 91% of businesses that have more than 11 employees use a CRM system. Here are some of them:
You should choose the right CRM system for yourself in alignment with the needs of your sales team and your business. Some of the factors you should consider while choosing the right CRM to meet your strategic objectives are:
There are a number of reasons why you should consider EngageBay as your CRM software of choice. Here are a few of them:
All-in-one:
EngageBay is a powerful, integrated, all in one marketing, sales, and service solution with a free CRM solution for small businesses and startups. This single-point multi-tasking solution helps all your teams stay on the same page and enhance productivity and efficiency.
Ease-of-use:
With easy adoption, a near zero learning curve, and productivity enhancing features, EngageBay is undoubtedly your go-to solution. Keep selling more with EngageBay's small business CRM.
Customizable:
Using custom modules, creating custom layouts, using APIs to connect with the apps that you are already using is a cinch with EngageBay's CRM software.
Stay connected to your favorite apps using EngageBay’s integrations
One platform for all your Marketing, Sales, and Support teams.
